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All 19 Tumon hotels

Grand Plaza Hotel

2.5 of 5 Hotel   |   1024 San Vitores Rd, Tumon, Guam 96911 , Mariana Islands
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Grand Plaza Hotel
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39%
Ranked #15 of 19 hotels in Tumon
A recent review
4 of 5 stars Reviewed March 6, 2014
KuriTokyo Tokyo
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155 people have reviewed this hotel

Traveler rating
    5
    25
    71
    33
    21
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38
36
23
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Japanese first
  • Korean first
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English first
Tokyo
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 6, 2014

I booked a 5 day package holiday from Japan and this was the hotel included. After reading the reviews on TripAdvisor, I was ready for the worst but it turned out OK. The Good. Close to the beach and shops. I got a big room with two beds. A big, soft double bed and a single bed. Good aircon, clean... More

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Colonia, Yap FSM
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 13, 2013

This was my second time staying here and once again, staff was friendly, always willing to help with directions, how to get around and things to see and do. Ester is FANTASTIC. Close to DFS, all kinds of different culture restaurants, Very Berry Coffee is right there with some fantastics sweet treats.

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Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 7, 2013

I'll admit... I read the TripAdvisor reviews prior to going. I am not a picky person and can sleep just about anywhere, so I opted to believe the couple of folks who rated this place "alright". We were excited as the hotel come into sight, as from the street it looks alright. The first hints of what was to come... More

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Harvard, Massachusetts, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 13, 2013

An older hotel and a bit run down. The owner really needs to update the AC units as my room barely made it to 75 by 5 AM. Otherwise it was over 80. Housekeeping was spotty. The bathroom light needed replacing and the bathtub was tilted so that water from the shower poured out onto the floor (Rm 607, btw).... More

Was this review helpful? Yes 1
Colonia, Yap FSM
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2012

Finally got a vacation after a year plus on an outer island of Guam. I stayed at the Grand Plaza and really enjoyed it. Pool, a couple of blocks from the beach, great shopping available, even the red shuttles to Micronesia Mall and K-Mart. The staff was helpful and friendly. They always had a smile and a greating for you.

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Kathmandu, Nepal
Top Contributor
86 reviews 86 reviews
57 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed March 23, 2012

I stayed a night this month and found this hotel okay for a short stay. This is really close to many restaurants and bar in this area and downtwon is just next door. The rooms are okay and cost effective, comapre to other big hotels in Guam. I suggest this for a transit stay but not for long holiday, unless... More

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San Diego, CA
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 16, 2011

Grand Plaza Hotel is a not a place to stay. First of all, there's no customer service and if you're not a Japanese tourist, they will tell you that there's no room available even if they just told you a couple of minutes ago that they do have some rooms for you. Just because they get more money from the... More

Was this review helpful? Yes 2
Ayase, Japan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 9, 2011

Disappointed in the hotel. It was very old, dirty, and in need of major renovations. The room had a very fowl smell which made it an uncomfortable stay. For an additional $20 a night you can stay across the street at a hotel located right on the beach and that is much cleaner. I would not recommend staying here.

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Paranaque, Philippines
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 27, 2011 via mobile

My mom and I kind of decided our trip to Guam the last minute. We found a reasonably priced hotel that has good location and we found this. It's a no frills place and it feels like you're in a "neighborhood". The general atmosphere of Guam is it is tourist friendly but what I like about Grand Plaza is that... More

Was this review helpful? Yes 1
Tokyo, Japan
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed September 2, 2010

I could not believe how awful the room was. This place has not been updated in over 20 years! The bathtub was BLACK and STAINED and really disgusting. The drain in the sink was rusty. The wood doors were peeling. The refridge was not working properly. The beds sagged and were very uncomfortable. The pool looked dirty and uninviting. I... More

Was this review helpful? Yes 1

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Additional Information about Grand Plaza Hotel

Also Known As:
Grand Plaza Tumon
Hotel Grand Plaza
Grand Plaza Hotel Guam, South Pacific
Address: 1024 San Vitores Rd, Tumon, Guam 96911 , Mariana Islands
Location: Mariana Islands > Guam > Tumon
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #15 of 19 hotels in Tumon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Grand Plaza Hotel 2.5*
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