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Grand Plaza Hotel

1024 San Vitores Rd, Tumon, Guam 96911 , Mariana Islands
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Grand Plaza Hotel
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Ranked #16 of 20 Hotels in Tumon
A recent review
3 of 5 stars reviewed 3 days ago
Hitoshi K Japan
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197 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Japan
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Nothing special but a normal 3-star hotel . But if you reserve through their own homepage, you can get free breakfasts during your stay and free transportation ( one way ).

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Philadelphia, Pennsylvania
Senior Contributor
48 reviews 48 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 24, 2014

Let me start this with: there is a scale between luxury and cheap! The Grand Plaza Hotel price wise is closer to cheap. The condition of the property is worn but comfortable. The staff was very friendly, the rooms were fairly large, and the location (just off the beach) is very good.

Was this review helpful? Yes 2
Tokyo
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 6, 2014

I booked a 5 day package holiday from Japan and this was the hotel included. After reading the reviews on TripAdvisor, I was ready for the worst but it turned out OK. The Good. Close to the beach and shops. I got a big room with two beds. A big, soft double bed and a single bed. Good aircon, clean... More 

Was this review helpful? Yes 2
Colonia, Yap FSM
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 13, 2013

This was my second time staying here and once again, staff was friendly, always willing to help with directions, how to get around and things to see and do. Ester is FANTASTIC. Close to DFS, all kinds of different culture restaurants, Very Berry Coffee is right there with some fantastics sweet treats.

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Senior Contributor
27 reviews 27 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed September 7, 2013

I'll admit... I read the TripAdvisor reviews prior to going. I am not a picky person and can sleep just about anywhere, so I opted to believe the couple of folks who rated this place "alright". We were excited as the hotel come into sight, as from the street it looks alright. The first hints of what was to come... More 

Was this review helpful? Yes 3
Harvard, Massachusetts, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 13, 2013

An older hotel and a bit run down. The owner really needs to update the AC units as my room barely made it to 75 by 5 AM. Otherwise it was over 80. Housekeeping was spotty. The bathroom light needed replacing and the bathtub was tilted so that water from the shower poured out onto the floor (Rm 607, btw).... More 

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Colonia, Yap FSM
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 19, 2012

Finally got a vacation after a year plus on an outer island of Guam. I stayed at the Grand Plaza and really enjoyed it. Pool, a couple of blocks from the beach, great shopping available, even the red shuttles to Micronesia Mall and K-Mart. The staff was helpful and friendly. They always had a smile and a greating for you.

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Kathmandu, Nepal
Top Contributor
154 reviews 154 reviews
69 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed March 23, 2012

I stayed a night this month and found this hotel okay for a short stay. This is really close to many restaurants and bar in this area and downtwon is just next door. The rooms are okay and cost effective, comapre to other big hotels in Guam. I suggest this for a transit stay but not for long holiday, unless... More 

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San Diego, CA
2 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 16, 2011

Grand Plaza Hotel is a not a place to stay. First of all, there's no customer service and if you're not a Japanese tourist, they will tell you that there's no room available even if they just told you a couple of minutes ago that they do have some rooms for you. Just because they get more money from the... More 

Was this review helpful? Yes 7
Ayase, Japan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 9, 2011

Disappointed in the hotel. It was very old, dirty, and in need of major renovations. The room had a very fowl smell which made it an uncomfortable stay. For an additional $20 a night you can stay across the street at a hotel located right on the beach and that is much cleaner. I would not recommend staying here.

Was this review helpful? Yes 3
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