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All 20 Tumon hotels

Tumon Bay Capital Hotel

3.0 of 5 Hotel   |   1448 Pale San Vitores St, Tumon, Guam 96913, Mariana Islands
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Tumon Bay Capital Hotel
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Ranked #20 of 20 Hotels in Tumon
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122 reviews from our community

Traveler rating
    2
    20
    56
    30
    14
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40
19
22
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Honolulu, Hawaii
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 14, 2014

The first thing you notice upon arrival at this property is that there is no bell captain. They have a trolly you can borrow & lug your belongings upstairs yourself. The staff is friendly enough, & will respond to your concerns. When you get to the room, the nice ocean view will be the next thing you notice. Then you... More 

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Beijing, China
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 4, 2014 via mobile

Too old for the facilities. The room sells bad, a/c and refrigerator are too noisy, can not sleep when they are on. Water did not go down properly for wash basin and bathtub. Told there was a tooth brush inside the pipe of the washbasin, nobody came to get it out during my 5 days staying there. But somebody did... More 

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1 review
2 of 5 stars Reviewed September 2, 2014 via mobile

There is a English comment down there too. まず、入室。部屋がカビ臭い。 まあいいとして中は広く景色もいい。 テレビが壊れてて、カウンター相談しに行ったら どうしようもできないと言われ、腹が立ったので部屋の移動もできないのかといったらやっと出来た。 新しい部屋また臭い。 そして、とりあえずトイレに行ったら ちゃんと流れ切れてなかったのでもっかい流そうにも水がたまらず シャワーなども確認水が弱過ぎてシャワーが出ない カウンターに確認しに行ったら、5分待てグアムは水圧が弱いそうで待ったらやっとポンプの音が聞こえ水がで始めた。 シャンプーリンスボディーソープ有りとあったがシャワールームに一つのポンプ。リンスインコンディショナーならぬリンスアンドボディーソープインシャンプー。 アメニティー二人宿泊だといってあったのにもかかわらず 歯ブラシ一つ 洗顔石鹸一つ。 ルーム清掃の札を出して居たのに、清掃はしておらず タオル類をカウンターにもってくと これしかないとバスタオルとタオル一枚ずつ。 次の日は清掃して有りみて見ると 歯ブラシ一つ タオルバスタオル2セットバスマットは起き忘れ。 まくらは曲がっており床を清掃した様子0。 私は英語が喋れるのでよかったですが、気の弱い日本人がいったら完全にあっちは、舐めてかかって来るので負けると思います。 立地は坂があるのできついですが値段のためなら仕方ない程度。 ただ場所と部屋は我慢出来てもサービスがくそ。 多分スタッフは日本語喋れないので、気が強くて英語が喋れる方のみ宿泊できると思います。 First stinky room. The TV was broken. And went to talk to workers. They said nothing they can do. I asked them to change the room. Then finally... More 

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Vietnam
Contributor
17 reviews 17 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 27, 2014

Good view and reasonably priced (by Guam standards). Don't expect much though: the owners neglect the property and there is no service apart from bicycle rentals (no food, no restaurant). Room not too bad though (fairly clean and quiet). All rooms have bay view (which is great). It's quite a hike up for the main street. It must have been... More 

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Tokyo, Japan
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed August 10, 2014

We loved Guam and the friendly people we met there, but this hotel is a disgrace. Given the location, outer appearance and room size it seems like it must have been once a nice hotel, but they obviously haven't done any maintenance in a very long time. The front desk staff are unfailingly rude or indifferent, which is jarring given... More 

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Buenos Aires, Argentina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 28, 2014

Me and two friends stayed here for three nights.we were looking cheap accomodation...Its not a luxury place at all..kinf of old building and equiment. wifi only works in lobby. Ac works good at least. Location was ok. Theres a lit hill. Ill def look another place next time i visit Guam.

Was this review helpful? Yes 1
San Diego
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 28, 2014

I stayed it this hotel, due to the location being close to everything in the downtown Tumon area. This Hotel has a some what creepy feel to it with a old musky smell and old beds. I placed my luggage in the room and decided to take a walk to McDonalds. To my surprise when I returned There were roaches... More 

Was this review helpful? Yes 2
Los Angeles, CA
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 15, 2014

The view is nice, the location is convenient (just a couple of blocks up the hill on the South side of Pale San Vitores Rd, and the room is average (but okay given it's relatively low cost). What was disappointing about this experience above all is the uninspired customer service that made it feel like you're on your own. Coffee?... More 

Was this review helpful? Yes 2
Manila, Philippines
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 22, 2014

This hotel offers about the cheapest rate in Guam of the hotels that have an ocean view. It is also in easy walking distance to the heart of the eating and entertainment area of Tumon Bay. If you want to do some shopping, see a movie or try some cheaper food options, there is a tourist bus stop nearby that... More 

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thesticks
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 16, 2014

I am writing from my room on the sixth floor of the Tumon Bay Capital Hotel having stayed six nights. I am leaving tomorrow. I loved it. I really loved it. The Capital Hotel is an old hotel that is past its prime. It is a bit dilapidated and has a DIY feel. I know that there are a lot... More 

Was this review helpful? Yes 1
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Additional Information about Tumon Bay Capital Hotel

Address: 1448 Pale San Vitores St, Tumon, Guam 96913, Mariana Islands
Location: Mariana Islands > Guam > Tumon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tumon Bay Capital Hotel 3*
Number of rooms: 112
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Also Known As:
Tumon Bay Capital Hotel Guam, South Pacific

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