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Royal Orchid Guam Hotel

3.0 of 5
626 Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands
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Royal Orchid Guam Hotel
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Ranked #19 of 20 Hotels in Tumon
A recent review
3 of 5 stars Reviewed March 8, 2015
Timothy B San Diego, California
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276 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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  • English first
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Poway, CA
Top Contributor
71 reviews 71 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I had to accept this hotel as the only thing available, since it was Chinese New Year. I will take this a reason NOT to schedule business at this time of year again, if I can't get a name-brand hotel. While the front desk staff was friendly and helpful, the hotel itself needs a new ventilation system, because the rooms... More 

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San Diego, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 8, 2015

My company put me at this hotel on numerous visits to Guam from October through December of 2014. It is an older property and has the look and feel of an old hotel. I was on the executive level, which means I got rooms with a small balcony overlooking the Tumon bay. That part was nice. The room was large... More 

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Pearl City, Hawaii
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed February 26, 2015

I booked the Executive Suite because it was the only hotel that had rooms for rent. I am a Diamond Level with Hyatt, and a Platinum Level with the Marriott, so I know what Executive level means. This hotel is far from that. I would put it lower than the motel chains. My check in was ok. I was promised... More 

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Quezon City
Top Contributor
54 reviews 54 reviews
54 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed February 10, 2015

The room was clean but the room's curtains and the lamps' shades had lots of holes. The bathroom was a good size, clean and everything worked. The internet in the room was agonizingly slow that you could not open a webpage or download an email without attachments. One has to go down to the lobby for internet access - but... More 

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Guam, Mariana Islands
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 1, 2015

We live in Guam, but wanted to stay in the Tumon area. Nothing is convenient at this hotel. You check in upstairs and are expected to haul your luggage up an escalator. The room was not very cool and had a funny smell. There were two small pillow on a bed that had seen better days. It looks like they... More 

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Contributor
12 reviews 12 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed December 2, 2014

This hotel is quite rundown and needs a good overhaul. It smells strongly of damp, and has mould growing on the windows. The sheets and towels feel damp, and in the night my toilet leaked and put an inch of water over the bathroom and hallway floor. We were meant to stay three nights but checked out in the morning... More 

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Philippines
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 3, 2014

A friend of mine missed his flight so I booked a night for him at this hotel and also stayed overnight. It is a good value if you are just looking for a place to sleep in Tumon. It is in a convenient location, nearby restaurants, stores, and within walking distance to Kmart (you have to walk the hill and... More 

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Japan
2 reviews
4 of 5 stars Reviewed October 23, 2014

Ordinary good hotel considering the fee. Can walk to the beach, park. It's a minute walk to K mart and Jamaican yummy restaurant. No problem if you can speak in English.

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Santa Rita, Mariana Islands
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 14, 2014

After a long flight with my family we were looking forward to resting in the beautifully pictured Royal Orchid Hotel that we researched on the web. As soon as we walked into the musty smelling building I had a bad feeling that only went down hill from there. The room was in awful condition, damaged fixtures, stained walls and mold... More 

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Honolulu, Hawaii
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 11, 2014

My Husband is in Guam for business and checked into the Royal Orchid Hotel on Wednesday, September 2, 2014. His check out date is Saturday, September 13, 2014. From the moment he checked into Room #620, the internet in his room never worked. After a few days of complaining to the front desk, they moved my Husband into Room #425... More 

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