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Royal Orchid Guam Hotel

626 Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands
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Royal Orchid Guam Hotel
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339 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The AC is too strong and seems to be centralized system, can't be adjusted to higher temperature. But when AC turn off, the cigar smell lingers in the room. The room ventilation isn't good, if you looking for fresh air, the room I stayed don't have opening windows. Room kind of musty, for the rooms I stayed in both visits.... More 

Helpful?
1 Thank DSGK
Pearl City, Hawaii
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed December 25, 2015 via mobile

My stay here lasted 4 days before I was forced to move due to no internet service. I called the front desk for 3 days, but the internet never worked. The first night there, there was no hot water. I turned on the hot water and nothing came out for at least 5 minutes. Later the hot water started to... More 

Helpful?
Thank Poiboyz

Travelers are raving about these Tumon hotels

Taipei
Level Contributor
10 reviews
2 of 5 stars Reviewed December 15, 2015

The accommodations in hotel room are old-fashioned, bathroom door cannot lock and I can hear the noise from the Jamaica Restaurant at night . Still, the restaurant Tony Roma's and Capriciossa in the hotel is decent. I do like the food there.Anyway,U could have better choice in Tumon Bay

Helpful?
Thank Albert C
Utah
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 5, 2015

The rooms were very dirty and old fashioned. The lamps in the room were tearing apart, there was mold growing in the corners of the bathrooms. The bathroom door had no lock, and the shower head was nearly broken and had barely any water coming out. Also, the air vents always made a rattling noise, and I could barely sleep... More 

Helpful?
1 Thank Rachel M
Koror, Palau
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 2, 2015 via mobile

Stayed for a week with my family and the room was very spacious, with a microwave which was very convenient for reheating the many leftovers from dining out. Perfect location in Tumon close to shuttle stops and restaurants.

Helpful?
Thank uherbelaug
Dededo, Mariana Islands
2 reviews
5 of 5 stars Reviewed November 7, 2015

Checked in for relaxation time with a group friends and I enjoyed it very much. The price was very affordable and I'm glad my friends enjoyed the stay as well. The location is very convenient because everything was in close proximity: restaurants, beach, Kmart, etc. though many reviews about the hotel is average, I for one enjoyed the experience and... More 

Helpful?
Thank Erickson A
Hong Kong, China
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed September 30, 2015

1) Mouldy & nasty smell!!!!! 2) Hand soap & bath gel seriously diluted, could NOT wash off sun screen; 3) dirty towels; unstable Wifi; 4) Outdated information- visiting in May15, but staff could only provide a trolley schedule expired 2 months ago! (Service amended at some of the attractions like Two Lover Points) 5) Staff was unhelpful & impolite! 6)... More 

Helpful?
2 Thank IngridMug
norwich
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 18, 2015

Booked with no research owing to needing a room on the hurry up after onward travel plans to Saipan were cancelled due to a typhoon. Agree with other reviews regarding over-riding smell of damp everywhere, bedding, towels and clothes all felt damp. Only 2 pieces of equipment worked in the gym and no air conditioning only a couple of randomly... More 

Helpful?
Thank 57terryv
Providence, Rhode Island
Level Contributor
113 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed August 8, 2015 via mobile

The location is okay not the best. As soon as you walk into the lobby the smell hits you. The blame was placed on the restaurant but as soon as we got onto our floor it was their and also in the room. The smell ruined the trip!

Helpful?
Thank 4EddyB
Okinawa Prefecture, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 31, 2015

I booked this hotel for a mini vacation for my wife and I. We wanted to stay in downtown on a lower budget. Our weekend getaway was great, the staff was attentive the rooms were specious. I specially liked the marble bathroom. My wife loved the restaurants located in the building.

Helpful?
1 Thank Tim T
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