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Royal Orchid Guam Hotel

626 Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands
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1 room 1 guest
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Royal Orchid Guam Hotel
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312 Reviews from our TripAdvisor Community

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Traveler rating
    15
    89
    112
    47
    49
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117
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31
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (312)
  • Mar-May only
    (76)
  • Jun-Aug only
    (86)
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    (75)
  • Dec-Feb only
    (75)
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norwich
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked with no research owing to needing a room on the hurry up after onward travel plans to Saipan were cancelled due to a typhoon. Agree with other reviews regarding over-riding smell of damp everywhere, bedding, towels and clothes all felt damp. Only 2 pieces of equipment worked in the gym and no air conditioning only a couple of randomly... More 

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Providence, Rhode Island
Level Contributor
113 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The location is okay not the best. As soon as you walk into the lobby the smell hits you. The blame was placed on the restaurant but as soon as we got onto our floor it was their and also in the room. The smell ruined the trip!

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Travelers are raving about these Tumon hotels

Okinawa Prefecture, Japan
1 review
5 of 5 stars Reviewed 5 weeks ago

I booked this hotel for a mini vacation for my wife and I. We wanted to stay in downtown on a lower budget. Our weekend getaway was great, the staff was attentive the rooms were specious. I specially liked the marble bathroom. My wife loved the restaurants located in the building.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed July 17, 2015

I would never recommend this hotel to anyone that I care about. I had the worst experience ever. My family and I would check in to any local hotel to have our yearly getaway. Ofcourse like any local checking in we want to enjoy the pool area. Upon checking in, frontdesk staff failed to inform us that their pool area... More 

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Taipei, Taiwan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 13, 2015

I booked this hotel with some wonder from the reviews. since it has good deals so i booked Executive room and i was surprised with the quality of the rooms with beautiful marble floors and very spacious shower and tub in the bathrooms. The room is luxury seems renovated recently. The wifi worked fine. I tried the Ebisu Japanese restaurant... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 24, 2015 via mobile

PRO: Good location, economical, marble BR with walk-in shower, no smell as others have reported. CON: Molds & mildews, stain carpet, walls & head board, BUGs, hole in curtains, in serious need of a MAJOR renovation. Conclusion: Customers overall rating that put this hotel at the bottom of the list is correct.

Was this review helpful? Yes 2
Yigo, Mariana Islands
1 review
4 of 5 stars Reviewed June 8, 2015

My experienced was awesome!! the customer service was great, they're friendly and very helpful.. i definitely come back again. The room i had was comfortable and clean. i love the bathroom. Royal Orchid has a big and nice bathroom compare to other hotel in Tumon. The only negative i can say is they should have a ATM machine for the... More 

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Saipan, Northern Mariana Islands
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 2, 2015

I really enjoyed staying for 16 days in this hotel. It became like "home" to me. The kitchen was stocked with a full-sized refrigerator, silverware and cooking pots and pans, a hot stove and cute little table and chairs. The bed and bathroom were really nice. I would recommend this hotel to anyone. I enjoyed it so much. The staff... More 

Was this review helpful? Yes 2
Tumon, Mariana Islands
1 review
4 of 5 stars Reviewed May 31, 2015

The hotel had very friendly customer service. Check-in procedure was very fast. I had a clean and comfortable room that was suitable for my family. The pool was very convenient for my kids, although it didn't have much equipment, my kids enjoyed. The shopping location was very convenient, to top it off they had very delicious restaurants within the area.... More 

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Dededo, Mariana Islands
1 review
4 of 5 stars Reviewed May 31, 2015

Room 644 was nice. It was cold and next to the pool. But, the tv is old. Please upgrade. Also, the showers have no privacy. Add locks to the bathroom. The room service was great. I would come back again.

Was this review helpful? Yes
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