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Guam Reef & Olive Spa Resort

1317 Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands (Formerly Guam Reef Hotel)
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Guam Reef & Olive Spa Resort
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Ranked #6 of 20 Hotels in Tumon
A recent review
3 of 5 stars reviewed 2 days ago
Kenichi H Yokohama, Japan
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491 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Yokohama, Japan
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed Guam reef & olive spa after outrigger guam. Tho location is close to treasure island. Our room was ocean front king room(Infinity tower). there are two lanai , one has table and 2 chairs. Also equiped watersaver, this is good point of this room. Negative points are very tired room and many hairs left in the bathroom. and very... More 

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Guam, Mariana Islands
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for two day with my family .. The Hotel crew are accommodating. Great location . The one really freck me is the housekeepin washing the cups in the toilet sink with out soap... Anyway the hotel was reasonable price...

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Seoul
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights and they were very accommodating. Concierge recommended a great buffet at a competing hotel and the restauraunt at the Reef also went out of their way even after closing hours. I would go back for sure.

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Guam_Reef_Hotel, お客様担当マネージャー at Guam Reef & Olive Spa Resort, responded to this review

Hafa adai FobWannaBe, Thank you for your wonderful comments about our hotel and staff. We are so glad you enjoyed you stay and definitely look forward to your next stay with the Guam Reef & Olive Spa Resort. Guam Reef & Olive Spa Resort. More 

Denver, Colorado
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This large hotel is located near a trendy shopping district. It has spectacular ocean views, an infinite pool, and nice amenities. It was very hot outside, but the Strong AC in my room was a welcome relief after a long day of touring the island. Unfortunately, the common areas of the hotel were warm and humid, and the common areas... More 

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Guam_Reef_Hotel, お客様担当マネージャー at Guam Reef & Olive Spa Resort, responded to this review

Hafa adai WonderfulWorlditis, Thank you for your wonderful comments about our hotel. We always appreciate it when our guests enjoy their stay with us. Thank you for choosing the Guam Reef & Olive Spa Resort and hope you will consider us again when visiting Guam in the future. Guam Reef & Olive Spa Resort More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 12, 2015

Book online with free transfer and the driver is very friendly. Counter staffs some are friendly. Great infinity pool and the deluxe room with ocean view is great. Most important no roaches :) Outside hotel have many restaurants, shopping and the beach. Great location and Sirena shuttle bus just at hotel downstair. Must try the buffet dinner at Main restaurant... More 

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Guam_Reef_Hotel, お客様担当マネージャー at Guam Reef & Olive Spa Resort, responded to this review

Hafa adai Cocophua, Thank you for choosing the Guam Reef Hotel while on Guam. We are so happy that you enjoyed our hotel and got the chance to try out the various services we have to offer. Yes, we agree with you, our location is one of the best, right in the middle of so many places to experience. Thank... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 26, 2014 via mobile

Am I coming back to this Hotel? No. Recommend it? No. We came in earlier than our expected time. 5 hours early. With 2 kids and 3 adults. I asked the front desk if I can check in early for an extra charge. She immediately said no as all of the rooms are occupied. Fine. But as soon as her... More 

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Guam_Reef_Hotel, お客様担当マネージャー at Guam Reef & Olive Spa Resort, responded to this review

Dear 2plusOne, Thank you for choosing the Guam Reef & Olive Spa Resort while visiting Guam. It is unfortunate that you had so many concerns during your stay with us. I appreciate that you took the time to share this with us as it lets us know where we can improve our service. We take these issues seriously and will... More 

Travelers are raving about these Tumon hotels

Singapore
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed November 14, 2014

Location is pretty good but I will definitely not return again. Hospitality is a tough job that not just any Tom, Dick Harry are up to it. It takes a lot of patience to do a good job and it shows right in your face that you are not enjoying yourself. That's what I first saw at the front desk.... More 

Was this review helpful? Yes 2
Guam_Reef_Hotel, お客様担当マネージャー at Guam Reef & Olive Spa Resort, responded to this review

Dear beckyliss, Hafa adai and thank you for choosing the Guam Reef & Olive Spa Resort for your stay on Guam. It is through feedback such as yours that we can learn where to improve our services. While some things are a challenge to improve on, such as the hard bed, we certainly agree that we can improve on the... More 

Colorado
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 5, 2014

The location was great. Rooms were clean and comfortable. The staff was friendly and helpful. A little tip: the restaurants just two blocks away from the hotel are much more reasonably priced. The beach was clean and safe. Snorkeling out to the reef was excellent.

Was this review helpful? Yes 1
Yokohama, Japan
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 2, 2014

positives: room is large for 2-3 occupants. beach view from our balcony is good. convenient location , restaurants, stores a good 2 min walk negatives: bathtub needs a little clean, some electrical outlets dont work and biggest issue for me internet is slow altho I heard its like this everywhere in the island

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Singapore
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 18, 2014

Everything was good. Except for a cockroach inside the room. Took much effort to kill it. Even took several pictures and a video and watch in horror with the roach climbing around the whole room...

Was this review helpful? Yes 2
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