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All 20 Tumon hotels

Pacific Islands Club Guam

210 Pale San Vitores Rd, Tumon, Guam 96931, Mariana Islands
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Pacific Islands Club Guam
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74%
Ranked #8 of 20 hotels in Tumon
A recent review
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  • Reviews (405)
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405 people have reviewed this hotel

Traveler rating
    97
    166
    97
    26
    19
See reviews for
269
42
5
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The best thing about this hotel is the water park and the buffet downstairs. The rooms are dated and in desperate need of upgrades. Me and my wife didn't care for the hotel but the kids absolutely loved the water park - I did too! Bottom line: this is agreat Hotel as long as you don't staying in your room.

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a great place if you have kids. The water slides, pools, staff, and activities were all big hits for us and I had one of the better family vacations here. We stayed in the deluxe room facing the ocean in the new tower. The only downside is the food - it was generally really bad. also, it gets... More

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Tokyo
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am currently staying at this hotel. For the price I paid I believe that it is a really bad hotel. The water park is nice but that is it. The room is very run down. We are in ocean tower A on second floor. It takes two elevators to get here. The bed is very uncomfortable. The pillows are... More

Was this review helpful? Yes 2
Tokyo
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our 4th time at PIC, stretching over about 8 years. The waterpark is fantastic, set in a beautiful tropical garden. Great water slides, a man made river for kayaking. Lots of pools, including a great area for kids. Our 4 years old enjoyed the kids club (so did we!). They also have a great beach area with ocean... More

Was this review helpful? Yes 2
Yigo, Mariana Islands
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

You may have seen that I've stayed at a few other hotels as a staycation and this hotel has so far been my favorite place to be. I got a great rate, a beautiful room with an ocean and pool view, and the staff was awesome! When I first got there they assigned us to a room that already had... More

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Tokyo
Contributor
20 reviews 20 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed November 6, 2013

First time I stayed here was in 1992, and it does not look like there has been much upkeep on the facillities, The rooms during the Christmas and New Year holidays are outragiously over priced due to so many Asian tourists, and the pool staff seem to be more interested in meeting people than tending to the guests. The pool... More

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MirandaA-QCManager, Manager at Pacific Islands Club Guam, responded to this review

Dear Guest, Thank you for taking the time to write a review about your stay at our resort. Since your last visit to PIC, we have done some renovations in our guestrooms in all our towers for all our guests to enjoy. Our waterpark facility has also undergone some renovations to provide our guests with an even better experience. We... More

Bangkok, Thailand
Top Contributor
51 reviews 51 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 21, 2013

This hotel is the largest on the island. Great facilities for kids. The bay has coral and fish. The hotel has seen better days and could use a remodel. Staff was friendly and helpful. Close to the ever loved K-mart. This would be a great place to stay with a large group. Hotel provides boats, snorkels, etc.

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MirandaA-QCManager, Manager at Pacific Islands Club Guam, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay at our resort. We are delighted to hear that you experienced the hospitality of our staff and the beach attractions within our location. Your feedback is greatly appreciated and we look forward to serving you again in the future. Sincerely, Miranda A. Quality Control... More

Towanda, Pennsylvania
2 reviews
5 of 5 stars Reviewed September 3, 2013

I enjoyed a visit to the beautiful PIC resort. This is a family resort, and believe me, there were plenty of happy children and their parents here being entertained by the clubmates, a group of young happy responsible adults who kept the children entertained. The resort is gorgeous, there is so much to do, wind surfing, kayaking, learn to snorkel... More

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MirandaA-QCManager, Manager at Pacific Islands Club Guam, responded to this review

Dear Guest, Thank you for your recent stay with us. We are pleased to hear that you enjoyed the many outdoor activities here at our resort and the services we offer at our Jiivana Spa. In PIC’s commitment to providing our guests with the best possible experience, we continue to develop innovative ideas for the services we provide. You can... More

Okinawa, Japan
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 23, 2013

Our family just returned from the Guam Pacific Islands Club. We decided to get the Gold package which covered all three meals a day. When we arrived and checked in to our room, which we paid $500.00 plus a night for we were appalled. There was hair on the tile floor, mold in the bathroom, and the a/c vent on... More

Was this review helpful? Yes 4
PacificIslandsClub, Manager at Pacific Islands Club Guam, responded to this review

Dear Danielle, Thank you for your recent stay with us and for taking the time to post a review about our resort. Here at PIC we are committed to providing our guests with the best possible experience. Please accept our apologies for the inconveniences you may have experienced during your stay. We are still in the process of upgrading several... More

Seoul
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 8, 2013 via mobile

I recently stayed at the PIC as a chaperone for a group of high school seniors on their senior trip. I think overall we all really enjoyed our stay. There were so many different activities to do and the hotel and water park staff were really helpful. We had the Gold package which included all of our meals, the dinner... More

Was this review helpful? Yes 6
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Additional Information about Pacific Islands Club Guam

Address: 210 Pale San Vitores Rd, Tumon, Guam 96931, Mariana Islands
Location: Mariana Islands > Guam > Tumon
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Pacific Islands Club Guam Hotel Tumon
Pacific Islands Hotel Guam
Pacific Islands Resort Guam
Pacific Islands Club Guam South Pacific

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Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Spa Hotel in Tumon #3 Top resorts Hotel in Tumon #7 On the Beach Hotel in Tumon
Official Description (provided by the hotel)
Pacific Islands Club Guam is a hotel centrally positioned in the heart of Tumon Bay with its 82,000 square meters stretching along the beachfront of paradise. PIC Guam is only 10 minutes away from the A.B.Won Pat International Airport, 15 minutes away from downtown Hagatna and 3~5 minutes away from major shopping malls. PIC Guam has 777 guest rooms in its Royal Tower and Oceana Towers which makes it Guam's largest property. ... more   less 
Number of rooms
777

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