We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pacific Islands Club Guam

210 Pale San Vitores Rd, Tumon, Guam 96931, Mariana Islands
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Pacific Islands Club Guam
Management photos View all
Browse nearby
Pacific Islands Club Guam
Pacific Islands Club Guam
Pacific Islands Club Guam
Add Photo

498 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    115
    200
    126
    32
    25
See reviews for
330
47
5
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
  • All months
    (498)
  • Mar-May only
    (139)
  • Jun-Aug only
    (115)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (124)
All months
Guam, Mariana Islands
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed one night in the Oceana A building. Rooms were decent but didn't match an outdated bathroom waterpark was great waterpark staff was great. Front desk staff were in need of training. no briefing given by the staff for such a large property. Restaurant staff were very friendly.

Was this review helpful? Yes
Yigo, Mariana Islands
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My family and I visited the waterpark for my little cousin's birthday. The kids were very excited to try the archery and when we asked the employee, he said "tourists only, no locals allowed" he was so rude and not trained at all. Next time, please train your staff to speak to guests politely and not talk back. Had a... More 

Was this review helpful? Yes
MirandaA-QCManager, Manager at Pacific Islands Club Guam, responded to this review

Dear Explor11, Thank you for taking the time to post a review about our resort. Please accept our sincere apologies for the unpleasant attitude you experienced during your visit. PIC takes these matters very seriously as we are committed to providing our guests with the best possible experience. You can rest assured knowing that appropriate action will be taken immediately... More 

Travelers are raving about these Tumon hotels

Manila, Philippines
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel looks great when you check-in but getting to the rooms was a little unsettling--like walking through a service tunnel with no windows and barely any air. The room was tight with two double beds and small but very clean bathroom. The waterpark has lots of pools to choose from with so many activities to choose from. Unfortunately, the... More 

Was this review helpful? Yes
Top Contributor
80 reviews 80 reviews
24 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed April 22, 2015 via mobile

"You are paying for the waterpark", that's what I told my husband when we walked in our room and almost walked out. It looked like they've had years of water damage in the bathroom. There are no hooks or cords to hang wet clothes on. Old furniture, moldy floors and shower curtain, only one pillow per person, bad shampoo, small... More 

Was this review helpful? Yes
United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 12, 2015

We booked with big expectations of an all inclusive resort. Having everything paid for up front was a big attraction for our family. The activities at the resort were great. The food however was greatly lacking variety. The buffets were the same over and over, the person cutting the roast had sweat dripping and would wipe with his arm and... More 

Was this review helpful? Yes
MirandaA-QCManager, Manager at Pacific Islands Club Guam, responded to this review

Dear Shannon B, Thank you for your review. We are disappointed to learn of the unacceptable food-handling behavior that you observed in one of our food establishments. PIC takes food sanitation very seriously. You can rest assured knowing that appropriate action will be taken immediately to ensure all our staff are following proper food sanitation practices. Since your last visit,... More 

Suwon, South Korea
Reviewer
4 reviews 4 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 28, 2015 via mobile

I read a lot of bad reviews about the PIC and had originally booked another resort as a result. I don't need a fancy place, but I do like things to be clean and well-maintained, and based on the reviews I was concerned that a stay here would be unpleasant. A co-worker talked me into changing my reservations to the... More 

Was this review helpful? Yes 2
MirandaA-QCManager, Manager at Pacific Islands Club Guam, responded to this review

Dear Hana A, Thank you for taking the time to post a review about your recent stay with us. We are thrilled to know that our hotel amenities, restaurants, and PIC Clubmates provided you and your family with a fun and hospitable vacation experience! We appreciate your feedback regarding the guestroom you stayed in. We are still in the process... More 

Macau, China
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

This hotel is good,with its hotel facilities and convenience location,friendly staff and unbeatable beach. Buffet breakfast was ok for me, variety of choices even though more to Korean flavor;dinner show was a bit boring and the food was so-so. I stayed in royal deluxe room during my 6d4n trip, the room was under good maintain and had a stunning view... More 

Was this review helpful? Yes
MirandaA-QCManager, Manager at Pacific Islands Club Guam, responded to this review

Dear Cccy, Thank you for taking the time to post a review about your recent stay with us. We are pleased to know that you enjoyed the hospitality of our staff and the many hotel amenities that PIC has to offer. We appreciate your feedback about our Pacific Fantasies Dinner Show. You can look forward to a better dining experience... More 

National Capital Territory of Delhi, India
Top Contributor
84 reviews 84 reviews
9 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 15, 2015

This was one of the best hotel on Island. Known for service and good food. With the passage of time things might have gone wrong. But the rooms are beautiful and plenty of natural light. Pools are nice

Was this review helpful? Yes
MirandaA-QCManager, Manager at Pacific Islands Club Guam, responded to this review

Dear AdvocateSarin, Thank you for taking the time to share your comments with us. We are thrilled to know that you consider PIC to be one of the best hotels on Guam! All our Deluxe Rooms will have new furniture by the end of summer. Be sure to book a Deluxe room on your next visit to PIC so you... More 

Pyeongtaek, South Korea
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 18, 2014

The PIC was definitely NOT what I was expecting. The hotel is very run down. My family and I are accustomed to staying at beautiful, well-maintained resorts, and the room quality was horrible. Our shower was falling apart. Everything in the room was old and out dated and I wasn't impressed at all with the food selections at the Resort.... More 

Was this review helpful? Yes 1
MirandaA-QCManager, Manager at Pacific Islands Club Guam, responded to this review

Dear traveling_island_grl, Hafa Adai from Pacific Islands Club! We appreciate you taking the time to post a review about your recent stay with us. Your comments are instrumental as we continue to make improvements throughout our resort. Here at PIC, we are committed to providing our guests with the best possible experience. Please accept our apologies for the inconveniences you... More 

Senior Contributor
42 reviews 42 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 4, 2014

Great hotel! Takes at other locations on the strip and this is by far the best. The rooms are clean and mold free and there are tons of things to do. The hotel has great pools. Only downside is they have no gym. So enjoy the swimming. The view is beautiful but sometimes the music is too loud to sleep.... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

242 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (228)
Viewed
Pool/beach area (37)
Viewed
Dining (6)
Viewed
View from room (22)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (30)
Viewed
Family/play areas (3)
Viewed
Bathroom (2)
Viewed
0:48
Videos (1)
Viewed
Other (109)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Dining (1)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (2)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay