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Pacific Islands Club Guam

210 Pale San Vitores Rd, Tumon, Guam 96931, Mariana Islands
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Pacific Islands Club Guam
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Pacific Islands Club Guam
Pacific Islands Club Guam
Pacific Islands Club Guam
Review This Hotel

475 reviews from our community

Traveler rating
    113
    191
    118
    30
    23
See reviews for
315
46
5
9
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
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Macau, China
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is good,with its hotel facilities and convenience location,friendly staff and unbeatable beach. Buffet breakfast was ok for me, variety of choices even though more to Korean flavor;dinner show was a bit boring and the food was so-so. I stayed in royal deluxe room during my 6d4n trip, the room was under good maintain and had a stunning view... More 

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MirandaA-QCManager, Manager at Pacific Islands Club Guam, responded to this review

Dear Cccy, Thank you for taking the time to post a review about your recent stay with us. We are pleased to know that you enjoyed the hospitality of our staff and the many hotel amenities that PIC has to offer. We appreciate your feedback about our Pacific Fantasies Dinner Show. You can look forward to a better dining experience... More 

National Capital Territory of Delhi, India
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This was one of the best hotel on Island. Known for service and good food. With the passage of time things might have gone wrong. But the rooms are beautiful and plenty of natural light. Pools are nice

Was this review helpful? Yes
MirandaA-QCManager, Manager at Pacific Islands Club Guam, responded to this review

Dear AdvocateSarin, Thank you for taking the time to share your comments with us. We are thrilled to know that you consider PIC to be one of the best hotels on Guam! All our Deluxe Rooms will have new furniture by the end of summer. Be sure to book a Deluxe room on your next visit to PIC so you... More 

Pyeongtaek, South Korea
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 18, 2014

The PIC was definitely NOT what I was expecting. The hotel is very run down. My family and I are accustomed to staying at beautiful, well-maintained resorts, and the room quality was horrible. Our shower was falling apart. Everything in the room was old and out dated and I wasn't impressed at all with the food selections at the Resort.... More 

Was this review helpful? Yes 1
MirandaA-QCManager, Manager at Pacific Islands Club Guam, responded to this review

Dear traveling_island_grl, Hafa Adai from Pacific Islands Club! We appreciate you taking the time to post a review about your recent stay with us. Your comments are instrumental as we continue to make improvements throughout our resort. Here at PIC, we are committed to providing our guests with the best possible experience. Please accept our apologies for the inconveniences you... More 

Senior Contributor
41 reviews 41 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 4, 2014

Great hotel! Takes at other locations on the strip and this is by far the best. The rooms are clean and mold free and there are tons of things to do. The hotel has great pools. Only downside is they have no gym. So enjoy the swimming. The view is beautiful but sometimes the music is too loud to sleep.... More 

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Ayase, Japan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed October 5, 2014

We are here now- have been for 5 and it's basically been a huge disappointment. I booked a club level premium room with the gold card (3 meals a day) in advance, emailed the staff about my husband coming late and leaving early - no response and they were not willing to refund any part of his meals even though... More 

Was this review helpful? Yes 5
MirandaA-QCManager, Manager at Pacific Islands Club Guam, responded to this review

Dear Alliesue, Thank you for taking the time to post a review of your experience at our resort. We apologize if we did not meeting your expectations during your stay. You can rest assured knowing that our property takes food sanitation very seriously and that our food establishments continue to pass local and federal inspections, effortlessly. Here at PIC, we... More 

Tokyo, Japan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2014

If you want a good place to take your family to, this is it. If you want to go on a romantic vacation, then I doubt that this is the hotel for you. I was there with my wife and 4 yo and 1 1/2 yo daughters, and the kids loved it (so did we to be honest). We didn't... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 13, 2014 via mobile

We only did a one day pass to PIC and thought it was amazing! There were more pools than I have ever come across and so many activities to do included in the fee. We took a windsurfing lesson in the pool and then went out into the ocean and actually windsurfed! We played water basketball and went down the... More 

Was this review helpful? Yes 3
Las Vegas, Nevada
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 13, 2014

first- you're on Guam. get past that and now accept that you have to stay somewhere. the resort tries hard but lacks some basics. the place is old and HUGE. 3 or 4 separate buildings, haven't seen them all yet. here for 3 weeks. restaurants are lacking. there's a buffet, bfast $12, dinner $40. doesn't look worth it but crowded... More 

Was this review helpful? Yes 2
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 22, 2014

The best thing about this hotel is the water park and the buffet downstairs. The rooms are dated and in desperate need of upgrades. Me and my wife didn't care for the hotel but the kids absolutely loved the water park - I did too! Bottom line: this is agreat Hotel as long as you don't staying in your room.

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 15, 2014 via mobile

This is a great place if you have kids. The water slides, pools, staff, and activities were all big hits for us and I had one of the better family vacations here. We stayed in the deluxe room facing the ocean in the new tower. The only downside is the food - it was generally really bad. also, it gets... More 

Was this review helpful? Yes 1
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