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The Westin Resort Guam

4.5 of 5
105 Gun Beach Road, Tumon, Guam 96911, Mariana Islands
Hotel amenities
The Westin Resort Guam
Ranked #2 of 17 hotels in Tumon
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403 reviews from our community

    Trip type
Traveler rating
    99
    204
    62
    23
    15
Date Rating
guam
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 21, 2013

This is a good hotel, made even better by its 100% smoke free policy! Bravo, Westin, for exporting the policy to the Pacific---what a difference! All the floors smell fresh and clean... We stayed overnight after holding our daughter's 18th b-day party there. The staff was great to work with----they facilitated everything, and accommodated all of our requests. Special kudos... More

Was this review helpful? Yes 1
See 3 more reviews by occdoc for Tumon
Tokyo, Japan
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 5, 2013

We stayed last year at the Westin. I was expecting a Westin standard, but found this hotel to be well past its need for refurbishment. We checked in at the upper floor reception, and expected something special, but service was poor, and the food left around for the free cocktails in the evening was either not appetizing or looked not... More

Was this review helpful? Yes 2
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 21, 2012

I have stayed in Westin for almost two weeks. Best place to stay in Guam having stayed two other hotels I feel comfortable to write this. Great breakfast buffet. Good Cafe, and very good location. Beach is safe and clean

Was this review helpful? Yes 1
See 10 more reviews by mhmtkcn for Tumon
Guamwestin, Team Leader at The Westin Resort Guam, responded to this review
January 3, 2013

Dear mhmtkcn, Thank you for taking the time to share your experience of your recent stay with us. We are truly pleased to hear that you enjoyed our facilities including our All day dining Restaurant Taste. We look forward to welcoming you back on your next trip to Guam. More

Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 17, 2012

The reason to stay here is it's simply one of the best hotels in Guam. The staff goes out of their way to be helpful and to accommodate your requests. The housing keeping staff does its utmost to keep your room clean and fresh. Finally, the RBC staff is outstanding ! They do a great job to taking care of... More

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Guamwestin, Team Leader at The Westin Resort Guam, responded to this review
December 21, 2012

Dear btvarney, Thank you for choosing the Westin Resort Guam as your destination to Renew your Mind Body & Soul. We are honored to read your positive comments and refer us as “it’s simply one of the best hotels in Guam”. We are very much delighted to hear your compliment toward our associates particularly the RBC staff as outstanding! It... More

Bangkok
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 16, 2012

Like a lot of people in Japan, we went to Guam because it's the easiest beach destination for us to get to. We have two little kids so travel time is a huge consideration, and Guam is one of the only direct flights from our small city. We enjoyed our stay at the Westin. The beach is beautiful and perfect... More

Was this review helpful? Yes 2
Kona, Hawaii
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2012

The Westin Guam was very nice and in a good location. I believe this hotel is one of the best hotels in Guam. The rooms were oversized and the cleanliness was like a 5 star hotel. The food was nice too. The one negative thing is that the WiFi signal was weak in the hot zone in the front lobby.

Was this review helpful? Yes 1
Yigo, Mariana Islands
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 6, 2012

I had the displeasure of staying at the Westin Hotel, Tamuning, Guam. Based on the limited number of staff personnel I dealt with, I would rate the staff as less than average in regards to knowledge. Upon check in, it took two people to figure out how to pay for my stay up front. When I asked for an itemized... More

Was this review helpful? Yes 1
See 3 more reviews by USAF_SF_Defender for Tumon
Guamwestin, Team Leader at The Westin Resort Guam, responded to this review
December 20, 2012

Hafa Adai, We sincerely thank you for choosing the Westin Resort Guam during your recent visit to our beautiful island, and for taking the time to share your thoughts and experience. We want to express our sincere gratitude and our highest respect for your services to our country. It is truly unfortunate, and we are sincerely regretful that your stay... More

1 review
1 of 5 stars Reviewed November 27, 2012 via mobile

My husband and I recently stayed here for our wedding anniversary. We ended up having an incident involving Prego during our stay that was insulting. They wanted us to sign a waiver in order to take our left overs to go. They made it sound like if we did not sign this waiver, we couldn't take the food we had... More

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Guamwestin, Team Leader at The Westin Resort Guam, responded to this review
November 29, 2012

Dear Chamkin03, Thank you for sharing your recent experience at Prego restaurant. It is truly unfortunate, and we are sincerely regretful that your special occasion was ruined by this incident; it certainly was not our intention to make you feel uncomfortable or disrespected. Our Prego team is passionate about making every guest feel welcome and for them to enjoy their... More

Salzburg, Austria
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 11, 2012

We stayed at the Westin for five nights during our 10-day visit to Guam. The staff is friendly and the rooms are nice, unfortunately there is only partly seaview from the rooms and there is no table and there are no chairs on the balconies, so you can't really use the balcony. The beach is nice, it's also possible to... More

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Cocos Island, Mariana Islands
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 6, 2012

Last week we had the pleasure of going to the Sunday brunch at the Westin Hotel, Tamuning, Guam. At $35 per adult and $17.50 per child it was pricey but the availability of crab legs, fresh sashimi, sushi, shrimp and roasted suckling pig made it worth it. Champagne was free flowing and lemon tea was free. The children enjoyed the... More

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Additional Information about The Westin Resort Guam

Also Known As:
The Westin Resort Guam Hotel Tumon
The Westin Resort Guam Hotel
Westin Hotel Tumon
Westin Tumon
Tumon Westin
The Westin Resort Guam South Pacific
Address: 105 Gun Beach Road, Tumon, Guam 96911, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Amenities:
Beach Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Tumon
#2 On the Beach Hotels in Tumon
#2 Family Hotels in Tumon
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Reservation Options:
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The Westin Resort Guam
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