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All 20 Tumon hotels

The Westin Resort Guam

4.5 of 5 Hotel   |   105 Gun Beach Road, Tumon, Guam 96911, Mariana Islands
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80%
Ranked #1 of 20 hotels in Tumon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Alex V
  • Reviews (553)
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553 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Great hotel located in the main city of Guam. The ocean view from the room is outstanding. The beach and night life is within walking distance. Their dinner buffet is great but very pricey. Expect to pay a large bill for a family.

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Cincinnati, Ohio
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The visit started with a huge cockroach in the lobby. It's a tropical location I can understand that. I was disappointed with the view. The ocean was nice, but there were ugly buildings and rubble in the view as well. The rooms were definitely not up to Westin cleanliness standards. The glass walls in the shower had water stain build... More

Was this review helpful? Yes 2
Guamwestin, Team Leader at The Westin Resort Guam, responded to this review

Dear mvelarde1999, Thank you for choosing the Westin Resort Guam for your home away from home. It is truly unfortunate and we are sincerely regretful that your stay and experience was not up to your expectations; primary cleanness in the room. We apologize once again for not meeting your expectations. Your feedback will definitely help our team to reflect and... More

Hong Kong, China
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

General attitude of the receptionist, the hotel's pool and beach were quite small, often to the beach were no beach chairs to sit, because the fine little beach area too small and not enough chairs. Hotel location is very convenient, nearby shopping mall DFS and restaurant were walk within 5 mins. wifi only hotel lobby to use, signal is good.... More

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Guamwestin, Team Leader at The Westin Resort Guam, responded to this review

Dear mimi_smil… We thank you for choosing the Westin Resort Guam during your recent visit to our beautiful island and for taking the time to share your thoughts and experience. While we are delighted to find that our location was convenient for you and our “Heavenly bed” met your expectations, we regret that you experienced inconvenience with our beach not... More

Yigo, Mariana Islands
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 days and nights and really enjoyed this hotel. My room was not ready at 3pm, so I was given and upgraded room, which started the stay off very nice. The lobby is amazing and the overall feel of the hotel is clean and classy. Our room had a great view, very clean, with comfortable beds.... More

Was this review helpful? Yes 2
Guamwestin, Team Leader at The Westin Resort Guam, responded to this review

Dear sailor111, Hafa Adai, Thank you for choosing the Westin Resort Guam as your destination to Renew your Mind Body & Soul. We are honored that you refer to us as a “Great Hotel for Guam”. We are also very delighted to hear that you enjoyed your 2 night stay with us. Thank you very much for your positive comments... More

Hong Kong, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Location is lovely , just 3 mins walk to Duty Free ... 5 mins walk to hard rock cafe . few convenience store near the hotel overall service is good, just it is very hard to request early check in ... free wifi provided at the lobby area , in-room wifi cost at US$9/ daily ... staff is nice and... More

Was this review helpful? Yes 1
Guamwestin, Team Leader at The Westin Resort Guam, responded to this review

Dear RL930, We thank you for choosing the Westin Resort Guam during your recent visit to our beautiful island and for taking the time to share your experience. We are very much honored that you refer to us as a “nice hotel”. We are delighted to know our service met your expectations and that you enjoyed the view of our... More

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Stayed here for a few nights to check out Guam. Great service, close to food & shops, nice beach (off of the main beach), room was very big & clean, air conditioning was fine, staff was more than friendly, the pool & pool bar staff were great, helpful, friendly. I would stay here again without hesitation. Thanks Westin!

Was this review helpful? Yes 1
Guamwestin, Team Leader at The Westin Resort Guam, responded to this review

Dear windwing60, Hafa adai, Thank you for choosing The Westin Resort Guam as your destination to Renew your Mind, Body & Soul and for taking the time to share your experiences during your stay. We appreciate your positive comments and are inspired that you refer to us as “perfect”. We are also very much delighted to hear that our service,... More

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

No free wifi and it's $27 for breakfast!!! If a place like this is doing so well on the food front, free internet in the room is only fair. Beds are comfy and AC was on before I checked in so the atmosphere isn't bad but a private freezer would be nice as well.. It's clear this place caters to... More

Was this review helpful? Yes 1
Guamwestin, Team Leader at The Westin Resort Guam, responded to this review

Dear Brodykeit, Hafa adai, Thank you for taking the time to post your review and for choosing The Westin Resort, Guam for your recent Guam stay. It is truly regretful that we failed to meet your expectations particularly in bath room cleanliness. We also regret that we had you feel less recognized as valuable repeat guest, as we appreciate the... More

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2014

I was looking forward to my first visit to Guam, and the staff at the Westin Resort Guam helped to make my journey a lot of fun. The hotel itself has many amenities, a huge lobby, great pools and direct beach access to Tumon Bay. As an SPG Gold (and soon to be platinum) member, I received an amazing room... More

Was this review helpful? Yes 2
Guamwestin, Team Leader at The Westin Resort Guam, responded to this review

Dear DCIAndy, Thank you for choosing the Westin Resort Guam as your destination to Renew your Mind Body & Soul. We are honored to read your positive comments and your reference to us as “Great Hospitality, beautiful resort”. We are very much delighted to hear that you enjoyed your stay. We greatly appreciate your compliments toward our associates, particularly Alex,... More

Los Angeles, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 1, 2014

This is a beautiful island that is off the beaten path for Americans on vacation. The Westin is a good hotel with wonderful, helpful, and pleasant staff. The staff spent several days trying to straighten out reservation mistakes made by the central reservation office of the Westin corp. My only complaint would be that the shower is very small (about... More

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Guamwestin, Team Leader at The Westin Resort Guam, responded to this review

Dear lleon2014, Thank you for choosing the Westin Resort Guam as your destination to Renew your Mind Body & Soul. It was delightful to hear your kind words about our staff. Your positive feedback is what inspires us to continue to strive in our efforts to upkeep our service for our guests. We look forward to welcoming you back in... More

Bakersfield, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed at this property on May 6th and was not disappointed. My room was on the 17th floor and provided a nice view. The room looked like it was recently refurbished and was really nice. This property has been around for some time now but it still is, in my opinion, one of the best hotel properties on island.... More

Was this review helpful? Yes 3
Guamwestin, Team Leader at The Westin Resort Guam, responded to this review

Dear juniya79, Thank you for choosing The Westin Resort Guam as your destination to Renew your Mind, Body & Soul; and, for taking the time to share your experiences during your stay. We are delighted to find that your stay with us met your expectations, and appreciate your reference to us as one of the best properties on island. Thank... More

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Additional Information about The Westin Resort Guam

Address: 105 Gun Beach Road, Tumon, Guam 96911, Mariana Islands
Location: Mariana Islands > Guam > Tumon
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Westin Resort Guam 4.5*
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Also Known As:
The Westin Resort Guam Hotel Tumon
Westin Hotel Tumon
Westin Tumon
Tumon Westin
The Westin Resort Guam South Pacific

237 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 On the Beach Hotel in Tumon #1 Spa Hotel in Tumon #1 Luxury Hotel in Tumon #1 Family Hotel in Tumon
Hotel Class
Number of rooms
426

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