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The Westin Resort Guam

#3 of 20 Hotels in Tumon
Certificate of Excellence
4.5 of 5
105 Gun Beach Road, Tumon, Guam 96911, Mariana Islands
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Best prices for: 1 room 1 guest
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The Westin Resort Guam
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715 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We recently stayed at the Westin for 9 nights and enjoyed a nice relaxed holiday in Guam. The beach area in front of the hotel was amazing, and the location in general was great -- there is a good selection of restaurants nearby and lots of shopping as well, all within walking distance. Of the meals we ate at the... More 

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Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is one of the nicest hotels along Tumon Bay. I stayed in the bungalow and also in one of the suites. The bungalow is perfect - roomy and leads you right out to the beach. The food is also very good.

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San Antonio, Texas
Contributor
18 reviews 18 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

very nice hotel with beautiful big rooms and big bathrooms. very clean,very friendly staff, wonderful beach right at the front with a great pool. food and drinks are very overpriced but the hotel is located right on the shopping/restaurant street in tumon bay. the only complaint is the hotel being built as an open atrium, the rooms can get noisy.

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Odawara, Japan
Top Contributor
155 reviews 155 reviews
56 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights right after the Hilton in Guam. Our room rate was literally three times the price of our club room + complementary HHonors Diamond benefits at Hilton, so my expectations were relatively high. First impression was ok, checkin was a bit slow at Royal Beach Club but Ina was helpful and another staff member Alex... More 

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Vancouver, British Columbia, Canada
Top Contributor
64 reviews 64 reviews
36 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located on Tumon Beach with a beautiful beach area, two nice sized swimming pools and large clean rooms. The beds lived up to their heavenly standards, I barely wanted to leave it. The hotel location is great, it is roughly a five minute walk to restaurants, shops and the main tourist drag. There is no internet available... More 

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TWRG, Manager at The Westin Resort Guam, responded to this review

Dear VanCan2012 Thank you choosing the Westin Resort Guam on your very recent visit this beautiful island Guam. Also we are very appreciating to share your experience on this travel site and us. We are very delighted to learn that you would recommend our property and over all experience was very positive. Especially our branding guest room bedding “Westin Heavenly... More 

Manama, Bahrain
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Westin Resort Guam is what you should expect from an Asian-Pacific major hotel chain on a resort island: great pool, fantastic beach location, good service, and full amenities. The hotel is on the top of hill of the main tourist drag in Tumon bay, so those who don't like to walk may not enjoy the location, but the hill... More 

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TWRG, Manager at The Westin Resort Guam, responded to this review

Dear haliparo0101 Thank you choosing The Westin Resort Guam as your May 2014 trip to Guam and we are very appreciating to share your experience with us. We are very delighted to learn that your overall stay with us was great experience. Front of Public Beach, Pool and full of amenity I nth guest room. Especially great feedback related service... More 

Utrecht, The Netherlands
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 5 nighs. Locaton is great - on the beach, walking distance from plenty of shops and restaurants. Room was very comfortable and clean. Swimming pool was great, common areas are very clean. The beach is excellent. We were a bit surpised with the lack of adequate information about the hotel or about tourist attractions. The room... More 

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TWRG, Manager at The Westin Resort Guam, responded to this review

Dear Gogo0811, Thank you choosing The Westin Resort Guam as your recent visit to Guam. Also we are very appreciating to share your experience with us. Yes, we are very delighted to learn that your overall stay with us was enjoyable and great experience. However on the other hands, we need to address that associate knowledge and pool bar service... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am currently staying here at the Westin Guam. I arrived 3 days ago and have 4 more days here. With alot of reviews saying the hotel is "good" (and not "excellent"), i managed my expectation. We arrived early morning and we asked if we could ask if there is a room available if we could check in early. We... More 

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TWRG, Manager at The Westin Resort Guam, responded to this review

Dear HC, Thank you choosing for The Westin Resort Guam as your recent stay on Guam and it is taking your precious time to share your experience with us. We are sincerely regretful that your stay was not meeting your expectations. Especially we could not accommodate upon your arrival and SPG floor due to the high occupancy. Also regret that... More 

London
Top Contributor
184 reviews 184 reviews
66 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good but not excellent. Nicest looking hotel in the bay, at the end of the bay, Tumon bay is very convenient for shopping, bars and restaurants. This hotel is large has very good sized rooms and very clean common areas. The rooms while dated just lacked that bit of deep cleaning and room cleaning service was nowhere near the... More 

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TWRG, Manager at The Westin Resort Guam, responded to this review

Dear KevinLondon, Thank you choosing The Westin Resort Guam as your recent visit to Guam. Also we are very appreciating to share your experience with us. We are very delighted to learn that your overall stay with us was enjoyable and positive experience. I will definitely to share with Taste Restaurant and Culinary team. Yes, we will absolutely continuously keep... More 

Manila, Philippines
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 12, 2015

The best hotel that I stayed so far. Few steps away from the beach and the sad is very nice. Good food for breakfast. The employees at the swimming pool and bar are very nice and helpful. I forgot a bag of clothes and when I called the security team have it and easily coordinate to pick up. Walking distance... More 

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TWRG, Manager at The Westin Resort Guam, responded to this review

Dear iam TwinkLe, Thank you choosing the Westin resort Guam on your recent trip to Guam. Also appreciate to share your great experience with us. We are pleased to hear your much positive feedback for our Breakfast venues, pool and bar associate and service products. Besides very happy to hear your cloth was lost and found, our security and operation... More 

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