We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Resort Guam

105 Gun Beach Road, Tumon, Guam 96911, Mariana Islands
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
The Westin Resort Guam
View Map
Add Photo Write a Review

801 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    235
    365
    128
    43
    30
See reviews for
340
212
44
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (801)
  • Mar-May only
    (183)
  • Jun-Aug only
    (261)
  • Sep-Nov only
    (174)
  • Dec-Feb only
    (183)
All months
Makati, Philippines
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Great housekeeping staff Very friendly porter Thank you for great housekeeping Ate Gloria, Ate Arlene and all the housekeeping Mr.Roberto engineering our toilet saviour the other let us wait and suffer for three days, fixed our toilet problem. Hope the front desk smile more and look more accommodating. Great pool staff. Love Kevin! Excellent All the pool staff are good,... More 

Was this review helpful? Yes 1
Harrcho, General Manager at The Westin Resort Guam, responded to this review

Hello 17Dubhe, Thank you very much for sharing your experience during your stay with us. We are happy to hear that we were able to live up to your expectations. We appreciate your feedback on our Front Desk service. We will look into this matter and we look forward to improving. We hope to welcome you back to the Westin... More 

Jackson, Mississippi
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great Hotel, 14th floor dryer needs immediate attention. Management knows this already though, shame on you for not fixing it last week. Pool closing at 7:00 is ridiculous to me, I'm sure there is a reason though right? Clean up the stairs down to the beach and get your internet working a little faster and you'll be five circles in... More 

Was this review helpful? Yes
Harrison C, General Manager at The Westin Resort Guam, responded to this review

Hello Gymmyball, We appreciate your feedback on your recent stay with us. We would like to assure you that these issues have been brought up to our team and have been addressed. We hope that you will visit us again soon. We look forward to welcoming you back to The Westin Resort Guam. All the best, Harrison Cho General Manager... More 

Santa Rita, Mariana Islands
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Westin is my hotel of choice on Guam. I love the cleanliness of the rooms. The Sunday brunch is amazing with a wide variety of seafood, meats, desserts, and sides. I give this resort 3 stars because of my overall experience. On 3 occasions i was followed around the facilities as if i were a criminal making it very... More 

Was this review helpful? Yes 3
Alpena, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The private balconies are a very nice addition to the rooms. The partial ocean view rooms if you are on higher floors are a good deal 13th floor or higher. the bathrooms are very large include a tub with a shower and a stand alone shower stall. One down side was the pool, dinning room, banquet, children services, beach access... More 

Was this review helpful? Yes
Chicago, Illinois
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms here are great. Clean, modern, and a balcony that has great sunset views. Bathrooms are clean and spacious with a lot of amenities. The resort is on the beach and has a nice pool. But seats are very limited. And the place is full of kids. The hotel mainly caters to Japanese families, specifically. We ate one night... More 

Was this review helpful? Yes
Harrison C, General Manager at The Westin Resort Guam, responded to this review

Hello Jim K, Thank you for your review - we really appreciate your feedback. We are pleased that you enjoyed your stay at The Westin Resort Guam. Indeed, our hotel room balconies have a spectacular view of Guam's amazing sunsets. We apologize for your late check in. Your comments have been shared with our team and we will work to... More 

Honolulu, Hawaii, USA
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Having stayed at multiple hotel properties in Guam - Hyatt, Hilton, Pacific Star (formerly Mariott), and Sheraton, the Westin is my favorite hotel. Here are the reasons why: Rooms / Property - As one of the newer hotels in Tumon bay, the property is well kept from a facilities perspective (e.g. workout facilities, pool, lobby area, etc.). The rooms are... More 

Was this review helpful? Yes 2
Burlington, Canada
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 16, 2015

I got there in the morning around 8am and had requested early check-in in advance and I got a reply from the hotel saying it will be upon availablity. Fine. All the hotels say this (They mentioned nothing else in this email). Person at the counter told me there will be a charge- half the price of 1 night. It... More 

Was this review helpful? Yes
Odawara, Japan
Level Contributor
162 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed July 16, 2015

For our second family stay here we took a partial ocean view room rather than the suite we had last time. The room was obviously smaller but overall we had a better view this time, similar bathroom and adequate sleeping space so I was quite happy. Breakfast here is good but on the pricey side so we usually ate at... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed July 15, 2015

Spent the weekend with family. Staff was great. Room was spectacular. Kudos to housekeepers Who maintained my room. Friendly check in. Clean public spaces. Great coffee..the heavenly bed was amazing. Slept well at night.

Was this review helpful? Yes
Vancouver, Washington
Level Contributor
73 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 12, 2015

This is a very beautiful hotel with a wonderful beach. The staff was very pleasant, has a great location. Very relaxing place to stay. Food a bit overpriced so I recommend eating in many of the great places that surround the hotel. You can't beat the heavenly bed, by far the nicest hotel bed available. The room is packed full... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

468 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (458)
Viewed
Hotel & grounds (104)
Viewed
Pool/beach area (61)
Viewed
Room/suite (47)
Viewed
View from room (30)
Viewed
Dining (17)
Viewed
Bathroom (20)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (8)
Viewed
Other (169)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Tumon
0.2 mi away
Lotte Hotel Guam
Lotte Hotel Guam
#1 of 21 in Tumon
4.0 of 5 stars 111 reviews
1.6 mi away
Hilton Guam Resort
Hilton Guam Resort
#8 of 21 in Tumon
4.0 of 5 stars 1,344 reviews
0.3 mi away
Hotel Nikko Guam
Hotel Nikko Guam
#6 of 21 in Tumon
4.0 of 5 stars 858 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hyatt Regency Guam
Hyatt Regency Guam
#5 of 21 in Tumon
4.0 of 5 stars 606 reviews
0.1 mi away
Guam Reef & Olive Spa Resort
2.8 mi away
Sheraton Laguna Guam Resort
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay