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All 20 Tumon hotels

Hilton Guam Resort

4.0 of 5 Hotel   |   202 Hilton Rd, Tumon, Guam 96913, Mariana Islands
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Ranked #6 of 20 Hotels in Tumon
A recent review
3 of 5 stars reviewed 2 days ago
Soohong K seoul, South Korea
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1,177 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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seoul, South Korea
1 review
3 of 5 stars Reviewed 2 days ago NEW

Hilton own luxury as we think is insufficient, but it is OK, Pool bar's delicious snacks and cool, the waves in front of a Jacuzzi, many good tennis court. Moreover, the court to teach lessons in the coach and club areas! You know, a guy who can enjoy tennis recommended.

Review collected in partnership with Hilton Hotels & Resorts

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Kln
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Arrival early at Guam, took taxi to there of USD20.00 which was inclusive USD2.00 luggage fare (USD1.00 per each). No porter assistance, might early in the morning around 06:30hrs. Reserved a Tasi Club Guest Room prior arrival. From main lobby through a long corridor (left side) to Tasi Club Lounge for check-in. Welcome drink just from the lounge serving area.... More 

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Manila, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It is true, this Hilton is a bit worn compared to other Hiltons. One of my faves among the few I've been to is, Hilton in Wilmington, NC. But the location and the view (Tasi Club room) is excellent. Friendly staff, mostly tagalog-speaking. I am Filipina, by the way, so I guess that helped. :)

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San Francisco, California
Top Contributor
53 reviews 53 reviews
40 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We've been to Guam before (stayed at the club level at the Outrigger which was very hectic, noisy but convenient without a car) booked the Hilton Ocean Premiere King with ocean view this time...hardly a view, more of the public park and a little of the bay and nearby resorts. Several pools help you get away from screaming kids (they... More 

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Charleston
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The carpet in the room and hall was well worn. Breakfast buffet and servers were vey good. Parking was hard sometimes due to Christmas party's. Snorkeling is good by the hotel. Had internet problems but worker was able to help correct. Internet is very slow.

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Tokyo, Japan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed there 5 days with my family. Old hotel! Room was very noisy. Could hear our neighbors talking. 1 light was not working. Remote control was not working properly. 1 positive point only: Staff was friendly. Will not come again!

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Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Philip, Thank you for taking the time to write a review on Hilton Guam Resort & Spa. I do apologize for the inconvenience that you experienced during your stay with us. We appreciate your feedback and as these occurrences are very unique, your comments will allow us to focus in on certain areas and address the issues noted. Please... More 

Saipan/Bahamas
Top Contributor
161 reviews 161 reviews
33 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Guam Hilton for several days and really enjoyed the hotel. Great bed and pillows. Great washroom. A most excellent Japanese breakfast. The service staff was more than accommodating.Will go back

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Seoul, South Korea
1 review
3 of 5 stars Reviewed 1 week ago

Family travel stayed for 10 days in January. The size of the service or hotel staff is satisfactory. However, the hotel clean and in very few points difference. Now that the illusion is that remodeling the ragged hotel taker be clean. The old is not a problem. In fact, now that I know already liver. But the idea of the... More 

Review collected in partnership with Hilton Hotels & Resorts

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Tamununbg, Guam
1 review
3 of 5 stars Reviewed 1 week ago

Restroom was well below any decent standards, aircon junky and noisy , internet slow and not stable. Personnel are great, lobby is nice. You are on your own if you need food or drink after 10pm, there is no roomservice and only snacks available at a coffee hut.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
New York, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall this hotel was very nice, especially for being a resort hotel. Many resort hotels get trashed easily due to the close proximity to the ocean and in this humid climate. Main complaint was broken and/or VERY slow elevators in the premier tower. Not necessarily a big deal but when you are going up and down frequently it quickly becomes... More 

Review collected in partnership with Hilton Hotels & Resorts

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Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Jamie, Greetings from Hilton Guam Resort & Spa! We greatly appreciate your reviews of our hotel. Thank you for expressing your great comments regarding our staff and services. We do our very best to provide you with quality service. We are glad you enjoyed our hotel's services,outlets and amenities. We wish you will return again in the near future.We... More 

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Additional Information about Hilton Guam Resort

Address: 202 Hilton Rd, Tumon, Guam 96913, Mariana Islands
Phone Number:
Location: Mariana Islands > Guam > Tumon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Guam Resort 4*
Number of rooms: 587
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Also Known As:
Hilton Guam Hotel Tumon
Hilton Hotel Guam
Hilton International Tumon
Hilton Tumon
Tumon Hilton
Hilton Guam Resort South Pacific
Hotel Style:
#5 Luxury Hotel in Tumon
#6 On the Beach Hotel in Tumon

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