We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Tumon hotels

Hilton Guam Resort

4.0 of 5 Hotel   |   202 Hilton Rd, Tumon, Guam 96913, Mariana Islands
Hotel website
Hotel amenities
Special Offer
Save up to 20% off
Save Saved
You added Hilton Guam Resort to your Saves list
Hilton Guam Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
73%
Ranked #6 of 20 hotels in Tumon
A recent review
4 of 5 stars reviewed yesterday
Nicole C Singapore, Singapore
  • Overview
  • Reviews (1,005)
  • Photos (671)
  • Amenities
  • Q&A
  • Room tips (92)
  • Location
  • More
Write a Review

1,005 people have reviewed this hotel

Traveler rating
    243
    437
    212
    70
    43
See reviews for
376
265
73
149
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Singapore, Singapore
1 review
4 of 5 stars Reviewed yesterday NEW

Really helpful staff, I had a very early check-in and they did everything they could to accommodate. Having the business centre freely available for meetings during my stay was very helpful. I didn't get to use the leisure facilities but it all looked excellent.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Federal Way, Washington
Top Contributor
66 reviews 66 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stay at this Hilton every trip to Guam. My last trip my flight arrived at 5am my the front desk put me in a beautiful suite for my five day stay. My stay was perfect with no issues the food in Roy's was fantastic as was the breakfast in the morning. The upper pool was being repaired or refurbished... More

Was this review helpful? Yes
OC, California
Top Contributor
79 reviews 79 reviews
48 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is an older hotel on the other end of Tumon bay from most of the newer developments but is a HILTON. If you want something closer to what the island was before the mid-1990s (when most of the development took place) this is a good choice. I spent a significant amount of time in Guam in the late '80s... More

Was this review helpful? Yes
denver, co
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Hilton is well located to a lovely beach and snorkling and not too far from restaurants and shopping. Every staff member I encountered was pleasant and very helpful. The room I had was showing some wear, but was clean and comfortable. There is a safe in the room. The breakfast served on the executive floor was very nice. The... More

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Took the family here for wknd staycation and we stayed in a Premier Paradise suite. No major complaints about the room. Although, I wish they would upgrade the hot tub as it was dented and full of chips/cracks. Our suite came with breakfast and dinner vouchers for two adults and two kids. I would definitely reccomend!

Was this review helpful? Yes
Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Bryan, Greetings from Hilton Guam Resort & Spa! We greatly appreciate your reviews of our hotel. Thank you for expressing your great comments regarding our staff and services. We do our very best to provide you with quality service. We are glad you enjoyed our hotel's services,outlets and amenities. We sincerely apologize for the aging bathtub in your room.... More

Tokyo, Japan
Top Contributor
53 reviews 53 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My wife and I spent a week here on business. The main tower is undergoing renovations. The first night we stayed in a renovated room in a non-ocean side room. Our renovated room was nice enough with a Japanese-modern toilet. Still, some of the outlet covers were unsecure and there were some exposed wires (other guests confirmed the same state... More

Was this review helpful? Yes
Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Mark, Greetings from Hilton Guam Resort & Spa! We apologize for the inconvenience that you experienced during your stay with us. We do hope that you will allow us to welcome you back to the hotel and provide you with the exceptional service that Hilton Guam is known for. Thank you, Johnny More

Mililani, United States
1 review
4 of 5 stars Reviewed 1 week ago

The only thing is and I do not want to put the front desk staff on the spot, but the person that registered me seemed to be aloof at best. I think the hotel should continue to emphasize to the staff on making guests welcome in a friendly way, etc.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Raymond, Greetings from Hilton Guam Resort & Spa! We greatly appreciate your reviews of our hotel. Thank you for expressing your great comments regarding our staff and services. We do our very best to provide you with quality service. We are glad you enjoyed our hotel's services,outlets and amenities. We wish you will return again in the near future.We... More

Portland, United States
1 review
4 of 5 stars Reviewed 1 week ago

Arrived late to the airport, quick 10 minute trip to the hotel. All items where ready for me, the room, my paper work, etc. Great evening dinner at Roy's, have the lamb it was great. Nice glass of wine and a good nite sleep. Check out without an issue, and a hotel bus to the airport...off I went. Totally satisfied... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Charles, Greetings from Hilton Guam Resort & Spa! We greatly appreciate your reviews of our hotel. Thank you for expressing your great comments regarding our staff and services. We do our very best to provide you with quality service. We are glad you enjoyed our hotel's services,outlets and amenities. We wish you will return again in the near future.We... More

1 review
5 of 5 stars Reviewed 1 week ago

just go visit Hilton Guam! very beutiful place with good scene view with best services. don't miss the sunset and the show near the pool side because it is just wonderful. i would have pray more nights to stay here with my family because they enjoyed as well. cheers~

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Taek, Greetings from Hilton Guam Resort & Spa! Thank you for your awesome comments! We greatly appreciate your reviews of our hotel. Thank you for expressing your great comments regarding our staff and services. We do our very best to provide you with quality service. We are glad you enjoyed our hotel's services,outlets and amenities. We wish you will... More

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Pre-arrival- very satisfied with the room reservation & guest relations arrangement before my group arrival. I was organizing a group wedding travel (5 rooms) with different types of requests on particular room, activities & concierge; amazingly the hotel staffs have been very friendly & helpful accommodating especially Johnny from Sales; Glenda, Lisa & Johenna from Guest Relations (hope i didn't... More

Was this review helpful? Yes
Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Pepper, Greetings from Hilton Guam Resort & Spa! It was a pleasure to serve you and congratulations to you and your husband! We greatly appreciate your reviews of our hotel. Thank you for expressing your great comments regarding our staff and services. We do our very best to provide you with quality service. We are glad you enjoyed our... More

Owners: What's your side of the story?
If you own or manage Hilton Guam Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Guam Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Guam Resort

Address: 202 Hilton Rd, Tumon, Guam 96913, Mariana Islands
Phone Number:
Location: Mariana Islands > Guam > Tumon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Guam Resort 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Hilton EMEA, Orbitz, Travelocity, Priceline, Tingo, BookingOdigeoWL, Hotels.com, Expedia and Venere so you can book your Hilton Guam Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Guam Hotel Tumon
Hilton Hotel Guam
Hilton International Tumon
Hilton Tumon
Tumon Hilton
Hilton Guam Resort South Pacific

671 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (592)
Viewed
Hotel & grounds (85)
Viewed
Room/suite (65)
Viewed
Pool/beach area (90)
Viewed
View from room (46)
Viewed
Bathroom (18)
Viewed
Dining (28)
Viewed
Family/play areas (1)
Viewed
Other (259)

Management photos: Courtesy of the property manager

Viewed
All management photos (80)
Viewed
Pool/beach area (6)
Viewed
Room/suite (22)
Viewed
Dining (10)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Other (29)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 On the Beach Hotel in Tumon #5 Family Hotel in Tumon #5 Luxury Hotel in Tumon
Hotel Class
Number of rooms
587

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer