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All 20 Tumon hotels

Hilton Guam Resort

4.0 of 5 Hotel   |   202 Hilton Rd, Tumon, Guam 96913, Mariana Islands
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Ranked #6 of 20 Hotels in Tumon
A recent review
3 of 5 stars reviewed 3 days ago
kertehQT Houston, Texas
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1,200 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

If you want to stay on the beach this isn't the hotel for you. Check in was a nightmare. Our plane (we had to fly from Russia to Nagoya) landed at 1:25 a.m. We were supposed to be met at the Guam airport by a driver we pre-arranged. He wasn't there...had to wait 10 min for someone to get us.... More 

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Tumon, Guam
1 review
2 of 5 stars Reviewed 4 days ago NEW

The hotel inflates their room rates and all the resturants seem to have a different menu during or near holidays. My normal bone in rib eye that usually cost 42 (which is already pricey) now cost 60 dollars. Ordered a different dish, food came out cold, they took the dish off the bill, but took along time to tell me... More 

Review collected in partnership with Hilton Hotels & Resorts

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Shanghai, China
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

the staff is very friendly and supportive. Compared to other hotels on Guam this one is a little outside but still easy enough to get to the city center. food is very positive but kind of standard in its class. the hotel has a large number of different pools with a long water slide that my son enjoyed a lot.... More 

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Shanghai
Top Contributor
103 reviews 103 reviews
87 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for 5 days over Chinese New Year. Very popular with young families and honeymooners, like most of the island. Occasional military personnel. Hotel itself is very large with several pools and sits on the Bay. There is no beach immediately adjacent to hotel but there is a small public beach that was mostly empty about 5 minute walk... More 

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Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear LiangShanBo, Greetings from Hilton Guam Resort & Spa! Thank you for the wonderful comments regarding our hotel! We are delighted to hear that you enjoyed our island and our hotel. Great to hear you enjoyed your stay.Please contact us at anytime if you decide to visit again! We will definitely make your stay special. Thank you so much. See... More 

Dallas, United States
1 review
2 of 5 stars Reviewed 1 week ago

The rooms were very dated, the only free wifi was in the executive lounge (only accessible if you reserved an executive suite) and there were three hairs in my bathroom (two in the shower and one on the wall by the mirror).

Review collected in partnership with Hilton Hotels & Resorts

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Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Kristy, Thank you for taking the time to write a review on Hilton Guam Resort & Spa based on your family's visit to the hotel. Please accept my sincere apology for any of the hotel's service or product shortcomings during your family's recent stay. I assure you and your family that the hotel team works tirelessly to provide an... More 

chiba, Japan
1 review
4 of 5 stars Reviewed 1 week ago

Pretty good hotel. It does feel a little old, but isnt so bad to distract the surroundings. The facilities appear to be maintained well. What I liked: Not crowded, nice beech chairs, very close walk to the beech, shaded areas if you want it. The noticeable con is that: Its a little ways off from the major shopping and restaurant... More 

Review collected in partnership with Hilton Hotels & Resorts

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Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Jason, Greetings from Hilton Guam Resort & Spa! Thank you for the wonderful comments regarding our hotel! We are delighted to hear that you enjoyed our island and our hotel. Great to hear you enjoyed your stay. Please contact us at anytime if you decide to visit again! We will definitely make your stay special. Thank you so much.... More 

River Vale, New Jersy U.S.A.
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel hasn't changed in the 10+ years that I was last here. Upkeep has kept in clean and up to date. Premier Tower is quieter than main building, where there are lots of families. Nice pool area, but really no beach.(There is a nice public beach next door). Roy's is excellent restaurant. Buffet on lower level is very extensive, with... More 

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Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Andon, Greetings from Hilton Guam Resort & Spa! Thank you for the wonderful comments regarding our hotel! We are delighted to hear that you enjoyed our island and our hotel. Great to hear you enjoyed your stay. If you are looking for variety in food venues then I recommend our Islander Terrace buffet. Please contact us at anytime if... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

An excellent Hilton facility located a few miles from the Premier Outlets. Staff was friendly and just about every need or activity can be met at the hotel. Nightly shows can be a little noisy for people who want to go to sleep early.

Review collected in partnership with Hilton Hotels & Resorts

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Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear M5, Greetings from Hilton Guam Resort & Spa! Thank you for the wonderful comments regarding our hotel! We are delighted to hear that you enjoyed our island and our hotel. Great to hear you enjoyed your stay. For a quieter tower, I recommend the Tasi Club! Please contact us at anytime if you decide to visit again! We will... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel is improving their processes all around to include upgrading the main lobby entrance appearance and other external cosmetic upgrades. Further, the restaurants provide quality cousines at affordable prices when compared to the local restaurants on the Tumon strip. Our room cleanliness and services were exceptional. There is free WIFI in the all of the lobbies but currently they... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Way, Greetings from Hilton Guam! It is great to hear a comment from a long stay guest! I am glad you were comfortable and happy residing in our executive floors! You should definitely try our Tropics BBQ fire dance show with all you can eat steak and lobster buffet the next time you visit us on Guam. Also, if... More 

Virginia Beach, Virginia
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent the past week at the Hilton in Guam. The property is comprised of two towers. I stayed in the main tower. I'm only a Hilton Blue member so my assumption is the second tower is reserved for more loyal Hilton customers. There are enough amenities on the property to keep a resident confined to the property yet still... More 

Was this review helpful? Yes
Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Gus, Thank you so much and we look forward to welcoming you back to the island and to the Hilton Guam. Thank you, Hilton Guam team More 

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Additional Information about Hilton Guam Resort

Address: 202 Hilton Rd, Tumon, Guam 96913, Mariana Islands
Phone Number:
Location: Mariana Islands > Guam > Tumon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Guam Resort 4*
Number of rooms: 587
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Also Known As:
Hilton Guam Hotel Tumon
Hilton Hotel Guam
Hilton International Tumon
Hilton Tumon
Tumon Hilton
Hilton Guam Resort South Pacific
Hotel Style:
#2 Best Value Hotel in Tumon
#5 Luxury Hotel in Tumon
#6 On the Beach Hotel in Tumon

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