We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Tumon hotels

Hilton Guam Resort

4.0 of 5 Hotel   |   202 Hilton Rd, Tumon, Guam 96913, Mariana Islands
Hotel website
Hotel amenities
Special Offer
Save up to 20% off
Save Saved
You added Hilton Guam Resort to your Saves list
Hilton Guam Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
72%
Ranked #6 of 20 hotels in Tumon
A recent review
3 of 5 stars reviewed 4 days ago
Robert E
  • Overview
  • Reviews (1,028)
  • Photos (676)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (94)
  • Location
  • More
Write a Review

1,028 people have reviewed this hotel

Traveler rating
    250
    445
    217
    70
    46
See reviews for
384
272
76
152
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I actually went in Sept of 2012, I never wrote a review and thought I'd share now. Me and my girlfriend stayed in a room over looking the bay and I must say it was a beautiful view, room was decent size with one king bed and a nice size bathroom. It had a small refrigerator but no microwave. Room... More

Was this review helpful? Yes
San Jose, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great services, Fast Check in and out. My room was very nice room, clean, new smell really good. Beach and Pool facilities were great. Lobby needs to be remodeled. Location wise a little bit far walking distance to the main shopping street. Tour buses was avalible

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Geoje, South Korea
1 review
5 of 5 stars Reviewed 1 week ago

Very clean, comfortable. Everybody is kind and smile. I've got a good memory for this Hotel. I would like to recommend this Hilton Hote, if some people I know want to visit to Guam. Thank you very much.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Barrigada, Guam
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed a couple of nights for a birthday/anniversary getaway. The rooms were Updated comfortable rooms, the facility was nice with friendly staff. There is a great coffee shop and restaurant in hotel. The gym was okay. It smelled a little musty, nothing that a dehumidifier wouldn't fix. It also had a nice sauna available. We had a very relaxing... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Barbara, Greetings from Hilton Guam Resort & Spa! We greatly appreciate your reviews of our hotel. Thank you for expressing your great comments regarding our staff and services. We do our very best to provide you with quality service. We are glad you enjoyed our hotel's services,outlets and amenities. We wish you will return again in the near future.We... More

California, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel staff is ready and eagar to help accomate any unique needs that I had. When I needed food catered for work they looked up resturants and found phone #s for me. The breakfast is wonderful, again because the stafff is so eagar to serve. The beach front bar is wonderful place to relax and get good food and... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Kim, Greetings from Hilton Guam Resort & Spa! We greatly appreciate your reviews of our hotel. Thank you for expressing your great comments regarding our staff and services. We do our very best to provide you with quality service. We are glad you enjoyed our hotel's services,outlets and amenities. We wish you will return again in the near future.We... More

Taipei, Taiwan
1 review
3 of 5 stars Reviewed 2 weeks ago

we arrived in the morning of 7/31. since my wife did most of the arrangement, i did not realize our flight would land at 6am until one day before our departure. i then called the front desk immediately and asked if early check-in is possible as i've heard many stories about not able to get a room until late in... More

Was this review helpful? Yes
Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Dk, Greetings from Hilton Guam Resort & Spa! Thank you for your kind comments for Mariko! I will let her know immediately. We greatly appreciate your reviews of our hotel. Thank you for expressing your great comments regarding our staff and services. We do our very best to provide you with quality service. We are glad you enjoyed our... More

Seoul, South Korea
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The staff was not kind and terrible service!I booked including breakfast, but they didn't give the coupon. If I don't have booking paper hard copy, I had to pay 2 times! And the staff didn't say sorry, unkind, terrible!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Kim, Thank you for taking the time to write a review on Hilton Guam Resort & Spa based on your family's visit to the hotel. Please accept my sincere apology for any of the hotel's service or product shortcomings during your family's recent stay. I assure you and your family that the hotel team works tirelessly to provide an... More

Huntington Beach, California
Top Contributor
58 reviews 58 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

One of my favorite Hilton properties. Not just for the location, but the staff and the property are excellent. Similar to the Hilton Hawaiian Village on Oahu, but with better service and opportunities. Diamond Member benefits here are excellent. Often upgraded nice rooms, excellent lounge that has breakfast each day, pupus in the afternoon, and a free bar in the... More

Was this review helpful? Yes
Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Ian, Greetings from Hilton Guam Resort & Spa! We greatly appreciate your reviews of our hotel. Thank you for expressing your great comments regarding our staff and services. We do our very best to provide you with quality service. We are glad you enjoyed our hotel's services,outlets and amenities. We wish you will return again in the near future.We... More

Santa Rita, Mariana Islands
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel does not live up to the high standards of a Hilton Hotel that I am familiar with through the US. Apparently this location is owned by a Japanese company that does not exercise the same care in maintenance that I expect when paying the high prices for the Hilton name and experience. There was nothing major that was... More

Was this review helpful? Yes
Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Dan, Greetings from Hilton Guam Resort & Spa! We greatly appreciate your reviews of our hotel. We have taken your comments regarding our dated facilities. We are touching up, replacing, and renewing equipment everyday, and this process will continue until our facilities is fully renewed. Although our rooms may be a little dated, we do our very best to... More

Singapore, Singapore
1 review
4 of 5 stars Reviewed 4 weeks ago

Really helpful staff, I had a very early check-in and they did everything they could to accommodate. Having the business centre freely available for meetings during my stay was very helpful. I didn't get to use the leisure facilities but it all looked excellent.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Johnny L, Manager at Hilton Guam Resort, responded to this review

Dear Nicole, Greetings from Hilton Guam Resort & Spa! We greatly appreciate your reviews of our hotel. Thank you for expressing your great comments regarding our staff and services. We do our very best to provide you with quality service. We are glad you enjoyed our hotel's services,outlets and amenities. We wish you will return again in the near future.We... More

Owners: What's your side of the story?
If you own or manage Hilton Guam Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Guam Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Guam Resort

Address: 202 Hilton Rd, Tumon, Guam 96913, Mariana Islands
Phone Number:
Location: Mariana Islands > Guam > Tumon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Guam Resort 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Hilton EMEA, Orbitz, Travelocity, Tingo, BookingOdigeoWL, Hotels.com, Expedia, Priceline and Venere so you can book your Hilton Guam Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Guam Hotel Tumon
Hilton Hotel Guam
Hilton International Tumon
Hilton Tumon
Tumon Hilton
Hilton Guam Resort South Pacific

676 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (597)
Viewed
View from room (47)
Viewed
Hotel & grounds (85)
Viewed
Room/suite (65)
Viewed
Pool/beach area (90)
Viewed
Bathroom (18)
Viewed
Dining (28)
Viewed
Family/play areas (1)
Viewed
Other (263)

Management photos: Courtesy of the property manager

Viewed
All management photos (80)
Viewed
Pool/beach area (6)
Viewed
Room/suite (22)
Viewed
Business center/function rooms (2)
Viewed
Dining (10)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Other (27)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Tumon with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 On the Beach Hotel in Tumon #5 Luxury Hotel in Tumon #6 Family Hotel in Tumon
Hotel Class
Number of rooms
587

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hilton Guam Resort and other travelers.
1 question

See all questions (1)

Questions? Get answers from Hilton Guam Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer