I travel to Guam about once a year for business, stay 3-14 nights at a time. While I have stayed at the Marriott and the Holiday Inn, I very much prefer to stay at the Hilton. Staff in always friendly and considerate and the location is hard to beat for business travel, as long as you have a car. And... more

slightly disappointed on my arrival but miss alvior front desk manager ,hiltons best kept secret ,an asset to the company listened and rectified our concerns.she ensured our weeks holiday was one to remember.shes a true proffesional and her staff are all so polite and friendly .its cheap to book on expedia and is then its good value.guam is expensive so... more

On way through to Micronesia, got forgotten at the airport despite booking transfer in advance - not happy at 5am after a long flight. Staff not really that bothered - on the way back to the airport the driver was excellent but he seemed the only one who was bothered really. Hotel full of young American service people who were... more

Pros: 1. Location is good since the hotel is in a secluded spot far from the usual tourist noise, but still within tolerable walking distance of shops 2. Unlike other reviews, the king size bed was soft and comfortable 3. Staff was generally friendly and helpful although the assistant manager who did the checkout could learn to smile more often... more

We went there for long weekend. The hotel has best location in the bay. We enjoy every minute from the vacation. we took sea view and its made the different friends of us had park view and it was very very bad every bus that came in the morning wake them up. the service was good but the breakfast can... more

This stay was for business purposes, but brought my spouse along for the tropical vacation. We are Hilton Gold and HGVC members, so the Hilton Resort was the natural choice. Checked in at 2 a.m. and staff had my room key and paperwork ready for me. Was upgraded to an 11th floor full ocean/Tumon Bay view suite without asking. Receptionist... more

The Hilton in Tumon has a perfect location. While all the other resorts are side by side, this one has a nice setting at the end of the bay and is isolated from the other hotels. However, the various shuttle buses make it easy to get to the malls and duty-free shopping, if you choose. We had some trouble with... more

I wanted to wait to write this review as I knew I would be staying at a Hilton in London in January and wanted to be sure I wasn’t been too harsh on this chain. Actually it turned out that even in such an impersonal city such as London the Hilton in Kensington did much better. The Hilton in Guam... more

I really liked the Hilton. If you want a quiet, peaceful but still large hotel on Guam this is the one. The hotel rooms are a lot better than most hotels on Guam. The beds are good so I don't know why people are complaining. Sunday Brunch is excellent, pool and mini-waterpark is fantastic! They also have a nice bar... more