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Hyatt Regency Guam

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1155 Pale San Vitores Rd, Tumon, Guam 96913-4206, Mariana Islands
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Hyatt Regency Guam
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574 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seoul, South Korea
1 review
5 of 5 stars Reviewed 1 week ago NEW

The hotel was clean and quiet. Every employees are very kind even though i'm very poor in english. Pool was very beautiful and clean, and has many interesting sections. If I visit Guam again, I think I will choose Hyatt again. Thank you.

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Honolulu
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We were fortunate to be given a room on the 11th floor which has new mattresses and hallway carpet. The service here is always mixed. Staff in the Regency Club Lounge were less than observant of needs on the Lounge buffet. They had to be reminded by guests when food ran out and wine bottles were lying empty in the... More 

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SINAJAN, Guam
1 review
5 of 5 stars Reviewed 1 week ago

We had the club room and it was awesome. It was clean and safe for our children. Plenty of bathrm amenities. We also requested for a crib. The pool was safe and fun. The staffs were nice and hospitable. Thank you Guam Hyatt Regency for making us locals feel like tourists. After saving up, we are definitely coming back for... More 

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Los Angeles, California
Level Contributor
161 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed 1 week ago

Third trip to Guam in 4 years and stayed at Hyatt all three times. Every room has an ocean view. The hotel lobby is nicely renovated and staff are really nice. Can't beat their location being in the middle of Tumon beach with excellent beach and at the same time in the middle of the shopping centers. Best pools in... More 

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1 review
5 of 5 stars Reviewed 1 week ago

We were quite impressed with the room and customer service. We were given the highest standard room, but in actuality, it was more like a suite. It had a walk in closet. The shower, tub, and toilet were all separate. It was so spacious and luxurious that we felt quite royal in the room.

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Florence, Oregon
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great hotel. I have stayed a three different Hotels in Guam, all on Tumon Bay and despite their upscale reputations back in the continental states and around the world, these other Tumon Bay hotel locations were FAR behind this great Hyatt Regency. This hotel has it all. Fine dining, Spa, Gym, shopping, four swimming pools, tropical gardens,... More 

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Singapore, Singapore
Level Contributor
47 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a nice weekend stay at this hotel. It's a little old, but it's well run. Special thanks to front desk manager Peter Wang and his colleague Kim. They were fast and professional in helping me sort out some miscommunications with my reservations. Rooms have great views, the pool is awesome. Lots of kids - so if that's not your... More 

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Fredericksburg, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

Choices of in hotel restaurants are good. Pools are very kids friendly. Rooms that we had were quite disappointing. Toilet was leaking water after flushes, sink was cracked, shower door didn't closed, grouts had stains and molds.

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Dededo, Guam
1 review
5 of 5 stars Reviewed June 22, 2015

Excellent place to stay so far. Highly recommended to others to stay. Staff are courteous and have good customer service. Pools are great especially for the kids. We'll always come back for next family's getaway.

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Pago Pago, American Samoa
1 review
5 of 5 stars Reviewed June 9, 2015

The staff remembers you from months before and are very helpful. For example, the receptionist on duty during the wee hours took time to correct the Gold Passport address with HQ. At checkout another receptionist noticed (honest) errors in the account and corrected them. Breakfast is hearty, varied and delicious. The wait staff actually notices you and are genuinely pleased... More 

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