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Hyatt Regency Guam

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1155 Pale San Vitores Rd, Tumon, Guam 96913-4206, Mariana Islands
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Hyatt Regency Guam
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556 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapore, Singapore
Level Contributor
44 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a nice weekend stay at this hotel. It's a little old, but it's well run. Special thanks to front desk manager Peter Wang and his colleague Kim. They were fast and professional in helping me sort out some miscommunications with my reservations. Rooms have great views, the pool is awesome. Lots of kids - so if that's not your... More 

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Dededo, Guam
1 review
5 of 5 stars Reviewed 1 week ago

Excellent place to stay so far. Highly recommended to others to stay. Staff are courteous and have good customer service. Pools are great especially for the kids. We'll always come back for next family's getaway.

Review collected in partnership with Hyatt Hotels

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Pago Pago, American Samoa
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff remembers you from months before and are very helpful. For example, the receptionist on duty during the wee hours took time to correct the Gold Passport address with HQ. At checkout another receptionist noticed (honest) errors in the account and corrected them. Breakfast is hearty, varied and delicious. The wait staff actually notices you and are genuinely pleased... More 

Review collected in partnership with Hyatt Hotels

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Guam, Mariana Islands
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The school I work at recently held our EOY party at their small ballroom located above the grand ballrooms. I must say, this is our second time having it here and this time it was terrible. First off, there were three tables placed outside the ballroom so this prevented us from closing the doors. The tables were basically in the... More 

Was this review helpful? Yes 1
Level Contributor
1 review
3 of 5 stars Reviewed 4 weeks ago

i think they should be re-training for service. especially YENA?a korean staff. maybe she doesn't like Korean. never smile. anyway the room condition was good.

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Yigo, Guam
1 review
5 of 5 stars Reviewed May 25, 2015

We were extremely satisfied with all the services offered at the Hyatt Regency in Guam. The staff is very cordial and helpful. Our rooms were comfortable and they all have a Million Dollar View! We are sure to be booking long weekends at the Hyatt in the near future.

Review collected in partnership with Hyatt Hotels

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 20, 2015

I stayed at this hotel one night while passing through. The hotel itself was nice. The grounds were well kept, the beach/pool view were great from the 14th floor. Most of the staff were friendly and helpful. The reason I left 3 stars versus 4 or 5 is because of the interaction I had at the pool bar. I was... More 

Was this review helpful? Yes 1
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 11, 2015

Stayed at the Hyatt for almost an entire week, from check in to check out the staff was awesome! The room was very comfortable and quiet and larger than what I was expecting. Ate at one of the restaurants and the food was delicious. The grounds are very nice. Loved it.

Was this review helpful? Yes 1
Memphis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 11, 2015

I was a pleasant experience and stay at this hotel. Meals at restaurant was a little on the expensive side but the food was very good. Pool and sunset was outstanding on last day wish I was not on this trip for business only.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Melbourne
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed April 30, 2015

I stayed with my husband and 2 small children for 2 weeks at the Hyatt Regency Guam. Hyatt is well located. 5-10 minute walk to the Ice Cream shop, Tumon Mall, Duty Free outlets, Underwater World. Also, its not under the flight path like some hotels located further along, ie: Lotte. I think Hyatt will face some competition in future... More 

Was this review helpful? Yes 4
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