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All 20 Tumon hotels

Hyatt Regency Guam

4.0 of 5 Hotel   |   1155 Pale San Vitores Rd, Tumon, Guam 96913-4206, Mariana Islands
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Ranked #9 of 20 hotels in Tumon
A recent review
4 of 5 stars reviewed 4 days ago
johntaro Tokyo, Japan
  • Reviews (449)
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449 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Korean first
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English first
Tokyo, Japan
Top Contributor
63 reviews 63 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

the hotel was fine for business and very well located. considering the price, one would expect the gym to be better. Staff was friendly. the location is fine as you can walk pretty much every where. Breakfast like in all large hotels is overpriced.

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Beijing, China
1 review
2 of 5 stars Reviewed 1 week ago

I'm Hyatt diamond with quite a lot experiences with the hotel chain. This is absolutely not a Hyatt! Poor and old facilities (from 80's?), broken/not working socket ,drainer, etc... Morning breakfast on Hyatt club floor is also a nightmare, empty food plates, dirty tables... I especially requested for a quite room in the reservation, but I was given a room... More

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Top Contributor
70 reviews 70 reviews
65 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited the Hyatt Regency Guam recently and I am glad I did. This hotel is consistently superb in every aspect! Hotel taxi drivers are courteous and prompt, a great welcome to the hotel even before you arrive. Reception team is on top of their game, even with the huge tourist season and so many people on the island. Room clean,... More

Was this review helpful? Yes 1
Top Contributor
58 reviews 58 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazing hotel, with great views from the rooms. As part of my Hyatt Platinum status, got upgraded to a 1br room, which offers great living room, great bedroom and one amazing bathroom, with separeted tube, shower and a walk-in closet. Fantastic destination if you enjoy calm, hot and clear water.

Was this review helpful? Yes 1
Huntington Beach, California
Top Contributor
60 reviews 60 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 28, 2014 via mobile

Not my preferred chain, but a nice hotel and we have run several conferences here. The staff does a nice job and works hard to meet your needs. The rooms are a little small, but nicely appointed. The location is very nice for walking to meals in the evening and allows for great access to Tumon Bay.

Was this review helpful? Yes 1
Baltimore, Maryland
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 23, 2014

OK - Here are the pros and cons: Pro #1: Awesome buffet breakfast - everything from full Japanese breakfast selections - Miso soup to noodle salads - to personal eggs made to your specification! Even green salad! One day, tours were cancelled because of a tropical depression and there must have been 60-80 extra people in line. The staff was... More

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Rancho Palos Verdes, California
1 review
5 of 5 stars Reviewed July 5, 2014

As a Hyatt Diamond member I was extremely pleased with the staff at the Hyatt Regency in Guam. I was a guest for nearly two weeks on business and witnessed continuous displays of professionalism and personal attention. First, I cannot thank Front Office Team Leader Jason enough for his quick response in resolving difficulties that the hotel did not cause.... More

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12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 21, 2014 via mobile

It was a trip with my friend. The hotel's location is convenient, close to shopping center, DFS. On the sin street, there are also many some buses running around the island. The hotel service staffs are friendly and willing to help. The room is clean and access to ocean view!!! Excellent for vacation!!!

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 14, 2014

Nice pool, large room, service great, staff there are really friendly!!

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Front Royal, Virginia, United States
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 31, 2014

I have stayed at three different hotels in Guam and the Hyatt is the best one so far. Rooms are large and clean. Refrig and coffee in room. Most important thing is the A/C ran well and the room stayed cool even during the heat of the day. Nice gym and very nice pool area. Had a couple fruit drinks... More

Was this review helpful? Yes 2
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Additional Information about Hyatt Regency Guam

Address: 1155 Pale San Vitores Rd, Tumon, Guam 96913-4206, Mariana Islands
Phone Number:
Location: Mariana Islands > Guam > Tumon
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Regency Guam 4*
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Also Known As:
Hyatt Regency Guam Hotel Tumon
Hyatt Regency Tumon
Hyatt Regency Hotel Guam
Hyatt Tumon
Hyatt Regency Guam South Pacific

258 photos of this hotel

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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Tumon #6 Luxury Hotel in Tumon #7 On the Beach Hotel in Tumon
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Official Description (provided by the hotel)
Hyatt Regency Guam is Guam’s premium destination resort located in a prime 150-meter beachfront site in the heart of Tumon Bay and Guam’s popular shopping and entertainment area. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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