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Hyatt Regency Guam

4.0 of 5 1155 Pale San Vitores Rd, Tumon, Guam 96913-4206, Mariana Islands
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Hyatt Regency Guam
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507 reviews from our community

Traveler rating
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225
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

While the hotel does feel a little dated, it was a perfectly pleasant place to stay. Comfortable beds, friendly service, and big rooms. Bathroom was huge, but with a tiny shower. Very nice pool and the beach spot was excellent. I was only on the second floor, overlooking a low roof, but I imagine with a higher room the view... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

First, the bad news! This was the fifth or sixth time we've stayed in this property. Normally, we have stayed on the Executive Floors but the last two times we were turned off by the policy of letting couples with small children (infants and toddlers) use the Executive Club for breakfast and even for the cocktail hour in the late... More 

Was this review helpful? Yes 1
Zushi, Kanagawa Japan
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Can I leave zero stars? This hotel has a very nice lobby to lure you in, and then you go to your room. The carpets were black...not just a little warn, but just black with grime and filth. The walls in the halls are lined with scars from the cleaning carts beating against them. It's obvious this hotel was once... More 

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 19, 2015

Maybe one of the best hotel in guam great location - near the shopping street and restaurants. nice swimming pool and beatiful privite beach (especially, the beach is well managed) Restaurant 'Niji'(located on the ground floor of this hotel) is recommanable! You can have fresh seafood and sweet desserts at reasonable price. I wish i could stay longer at this... More 

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Tokyo, Japan
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 27, 2014

We stayed over the Christmas at Hyatt. Overall rating would have been excellent due to great service and many great features they do offer but there are serious quality gaps for Hyatt standards in the hotel rooms. First the great features of this hotel: * Personnel (really wonderful and helpful, especially front desk staff and in the restaurants) * Location... More 

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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 23, 2014

First time staying at Hyatt. While staff friendly , the quality of the product is horrid. Hyatt should be ashamed of even having their name associated with such a product. Stained carpets beyond description, Damaged walls along guest corridors and the smell in my first room; nauseating. All the lampshades were cracked, table top chipped. Thankfully the front desk agent... More 

Was this review helpful? Yes 3
Zurich, Switzerland
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 23, 2014

First impression of the hotel is: Hallways with stained carpets and wallpaper peeling off... Then you enter the room and it looks totally different. The rooms are spacious, clean and have a good view of the ocean. Internet was free and had a reasonable speed for a hotel. The staff was what made the stay at the Hyatt Guam a... More 

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Paranaque, Philippines
Contributor
17 reviews 17 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 18, 2014

My 5D 4N stay at the Hyatt Regency Guam was one of the best hotel stays that I had. The service was fantastic, amenities are great! It's worth the money that you'll be paying for. I like the scenic view of the Pacific Ocean from my room's veranda, a great scene to wake up to! The hotel's pool area is... More 

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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 4, 2014

First impression makes you wish you picked a Marriott hotel. The hallway carpeting must be 30 years old...wet, stained, ripped and dirty. The hallway walls need repairs and painting. With this said the room was in excellent condition with a great ocean view. The largest bathroom of any Hyatt in the world. The Regency Club food makes McDonalds look good.... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 6, 2014

Please see my reviews of the Nikko, Sheraton and Westin for more information about those individual hotels. I had approximately two one-week stays at the Hyatt over the course of a 60 day business trip to Guam. I will be returning soon and this will likely be my hotel of stay. The room I stayed in both visits was very... More 

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Additional Information about Hyatt Regency Guam

Address: 1155 Pale San Vitores Rd, Tumon, Guam 96913-4206, Mariana Islands
Phone Number:
Location: Mariana Islands > Guam > Tumon
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Regency Guam 4*
Number of rooms: 450
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Also Known As:
Hyatt Regency Guam Hotel Tumon
Hyatt Regency Tumon
Hyatt Regency Hotel Guam
Hyatt Tumon
Hyatt Regency Guam South Pacific
Hotel Style:
#4 Spa Hotel in Tumon
#7 Luxury Hotel in Tumon
#8 On the Beach Hotel in Tumon

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