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All 20 Tumon hotels

Hyatt Regency Guam

4.0 of 5 Hotel   |   1155 Pale San Vitores Rd, Tumon, Guam 96913-4206, Mariana Islands
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Ranked #8 of 20 hotels in Tumon
A recent review
5 of 5 stars reviewed 1 week ago
Michael J Rancho Palos Verdes, California
  • Reviews (438)
  • Photos (256)
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  • Room tips (20)
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438 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Rancho Palos Verdes, California
1 review
5 of 5 stars Reviewed 1 week ago

As a Hyatt Diamond member I was extremely pleased with the staff at the Hyatt Regency in Guam. I was a guest for nearly two weeks on business and witnessed continuous displays of professionalism and personal attention. First, I cannot thank Front Office Team Leader Jason enough for his quick response in resolving difficulties that the hotel did not cause.... More

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

It was a trip with my friend. The hotel's location is convenient, close to shopping center, DFS. On the sin street, there are also many some buses running around the island. The hotel service staffs are friendly and willing to help. The room is clean and access to ocean view!!! Excellent for vacation!!!

Was this review helpful? Yes 1
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice pool, large room, service great, staff there are really friendly!!

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Front Royal, Virginia, United States
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 31, 2014

I have stayed at three different hotels in Guam and the Hyatt is the best one so far. Rooms are large and clean. Refrig and coffee in room. Most important thing is the A/C ran well and the room stayed cool even during the heat of the day. Nice gym and very nice pool area. Had a couple fruit drinks... More

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Seoul, South Korea
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 29, 2014

We stayed for 4 nights. Overall, good but earns its share of complaints. Hotel is aged but very well maintained. Club level staff are super friendly eventhough they appear to be extremely busy. General understaffing seems to resonate throughout the property, as it was very hard getting service around the pool area unless you were situated right infront of the... More

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Barrington, Illinois
3 reviews 3 reviews
4 of 5 stars Reviewed May 21, 2014 via mobile

The location is PERFECT!! Private yet close to downtown - we were on 3rd floor center & beautiful view & room! The lobby, shops, restaurants are 5 stars! However our rooms (we had 2) were in need of updating! No complaints though - we wouldn't stay anywhere else - the beach is one of the best!!! Our one complaint is... More

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Top Contributor
68 reviews 68 reviews
36 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 15, 2014

Booked a King room and upgraded to the suite which has a large living room, bedroom was 2 super single bed (2 king bed would be nice as the room can definitely fit 3 king beds). A very large bathroom too. The rooms are dated and time for refresh. The club lounge faces the west and great to have your... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 20, 2014 via mobile

We stayed at the hotel on 4/19/2014. We were in love with the hotel until we entered the elevator. The carpets were stained and in need of a paint job. The room was clean but the carpet was disgusting and stained up. We were ok until we went to the buffet and there was a big roach on the buffet.... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 4, 2014

I stayed at this hotel for only one night on my way back from Japan. So my stay was very short however I really enjoyed it. The hotel has a nice bar with very friendly workers and locals. The other nice perks is the location. I did not have a car rental but it was a short walk to some... More

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Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 26, 2014

Didn't stay at the hotel but instead joined friends for Sunday brunch at the restaurant and a day at the pool. The spread of food was an amazing smorgasbord sure to please all tastes. Seafood, a carving station, omelet bar, dessert bar with chocolate fountain mixed with American and I would assume Asian breakfast staples the food was outstanding for... More

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Additional Information about Hyatt Regency Guam

Address: 1155 Pale San Vitores Rd, Tumon, Guam 96913-4206, Mariana Islands
Phone Number:
Location: Mariana Islands > Guam > Tumon
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Regency Guam 4*
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Also Known As:
Hyatt Regency Guam Hotel Tumon
Hyatt Regency Tumon
Hyatt Regency Hotel Guam
Hyatt Tumon
Hyatt Regency Guam South Pacific

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Room/suite (39)
View from room (25)
Pool/beach area (36)
Bathroom (10)
Hotel & grounds (37)
Family/play areas (2)
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Hotel & grounds (4)
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Other (2)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Tumon #6 Luxury Hotel in Tumon #7 On the Beach Hotel in Tumon
Hotel Class
Official Description (provided by the hotel)
Hyatt Regency Guam is Guam’s premium destination resort located in a prime 150-meter beachfront site in the heart of Tumon Bay and Guam’s popular shopping and entertainment area. ... more   less 
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