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Hyatt Regency Guam

4.0 of 5 1155 Pale San Vitores Rd, Tumon, Guam 96913-4206, Mariana Islands
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494 reviews from our community

Traveler rating
    139
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Helsinki, Finland
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed over the Christmas at Hyatt. Overall rating would have been excellent due to great service and many great features they do offer but there are serious quality gaps for Hyatt standards in the hotel rooms. First the great features of this hotel: * Personnel (really wonderful and helpful, especially front desk staff and in the restaurants) * Location... More 

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Zurich, Switzerland
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

First impression of the hotel is: Hallways with stained carpets and wallpaper peeling off... Then you enter the room and it looks totally different. The rooms are spacious, clean and have a good view of the ocean. Internet was free and had a reasonable speed for a hotel. The staff was what made the stay at the Hyatt Guam a... More 

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Paranaque, Philippines
Contributor
12 reviews 12 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My 5D 4N stay at the Hyatt Regency Guam was one of the best hotel stays that I had. The service was fantastic, amenities are great! It's worth the money that you'll be paying for. I like the scenic view of the Pacific Ocean from my room's veranda, a great scene to wake up to! The hotel's pool area is... More 

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First impression makes you wish you picked a Marriott hotel. The hallway carpeting must be 30 years old...wet, stained, ripped and dirty. The hallway walls need repairs and painting. With this said the room was in excellent condition with a great ocean view. The largest bathroom of any Hyatt in the world. The Regency Club food makes McDonalds look good.... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 6, 2014

Please see my reviews of the Nikko, Sheraton and Westin for more information about those individual hotels. I had approximately two one-week stays at the Hyatt over the course of a 60 day business trip to Guam. I will be returning soon and this will likely be my hotel of stay. The room I stayed in both visits was very... More 

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USA
Top Contributor
138 reviews 138 reviews
122 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed October 23, 2014

The Guamanians I was meeting thought the Hyatt Regency was the best overall choice on the island, and its location -- both beach access and walking distance to restaurants and shops - was excellent. The room was large and comfortable. The view was truly magnificent. As a first-time visitor, I loved Tumon Bay, with reefs and colorful fish in sparkling... More 

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Okinawa, Japan
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 23, 2014

Traveled on business for a single night. Public areas of the hotel are well kept and sparkling. Take the elevator to a random floor to discover terrible smells, soiled carpet, and peeling wallpaper. I almost didn't want to open the door to my room. Luckily, I was pleasantly surprised! Room was spacious and clean. Nice partial ocean view. Poor Internet... More 

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Tampa, Florida
1 review
5 of 5 stars Reviewed October 14, 2014

I would like to extend my sincere appreciation to Lilis Biantoro, La Mirenda Manager, for his outstanding service and assistance. I wanted to plan a special dinner for my father's birthday and Lilis was nothing but helpful and expedited my request with ease. Hyatt is very lucky to have such an exceptional associate. I have nothing but praise - BONUS:... More 

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Federal Way, Washington
Top Contributor
123 reviews 123 reviews
41 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed October 11, 2014

the Hyatt Guam was a lovely hotel. I enjoyed my stay the room was very nice even being a bit dated with an amazing view looking out over the pool to the ocean. My flight arrived very early in the morning no rooms were available because the hotel was sold out the night before. The front desk and house keeping... More 

Was this review helpful? Yes 2
Oro Valley, Arizona
Top Contributor
115 reviews 115 reviews
64 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed October 11, 2014

We are platinum Hyatt and chose the hotel in Guam for one night since we had a 6am flight the following morning. came into Guam from a cruise and contacted the hotel for a pickup. They emailed us back the price and where they'd be. Metered taxis aren't readily available at the pier without calling and waiting, so we used... More 

Was this review helpful? Yes 1
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Additional Information about Hyatt Regency Guam

Address: 1155 Pale San Vitores Rd, Tumon, Guam 96913-4206, Mariana Islands
Phone Number:
Location: Mariana Islands > Guam > Tumon
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Regency Guam 4*
Number of rooms: 450
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Also Known As:
Hyatt Regency Guam Hotel Tumon
Hyatt Regency Tumon
Hyatt Regency Hotel Guam
Hyatt Tumon
Hyatt Regency Guam South Pacific
Hotel Style:
#4 Spa Hotel in Tumon
#7 Luxury Hotel in Tumon
#8 On the Beach Hotel in Tumon

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