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All 20 Tumon hotels

Outrigger Guam Resort

4.0 of 5 Resort   |   1255 Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands
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Ranked #2 of 20 Hotels in Tumon
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840 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

If staying on Guam, there's no better place to stay than down in Tumon, as it is the main tourist area and the best shopping and restaurants are down there. Sitting directly on the beach, the Outrigger enjoys a prime location in the heart of Tumon with the Hard Rock Cafe in the building as well as shopping and walking... More 

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Barrigada, Mariana Islands
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family & I had a lovely weekend stay at Outrigger. My children enjoyed the pool, the beautiful beach right outside of the hotel and the food most especially. They couldn’t wait to eat the whole time we were there. I love the location & all the stores nearby. I never drove my vehicle since I got there and I... More 

Was this review helpful? Yes
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear H Naomi C: Thank you for sharing your experiences. We appreciate the encouraging feedback on our staff, facilities, and services. We wish you a pleasant holiday season and look forward to your next "stay-cation" with us! Take care and warmest regards, Janet Shmull More 

Manila, Philippines
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is less than 10 minutes from the airport. Taxis are available at the left side as you exit customs. We rode a minivan taxi from/to the airport. It was metered and cost USD21.80 but gave USD25.00. I later found out that the most common/reliable taxi is Miki Taxi which had a taxi stand at the hotel/airport. They charge... More 

Was this review helpful? Yes 3
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear TonyHyndman , Hafa Adai! Thank you for sharing experiences of your recent stay at the Outrigger Guam Beach Resort. I appreciate your comments and feedback regarding our facilities and services you have received. We value your comments, both the positive and the negative, it gives us an opportunity to review where we are doing well and where we need... More 

Tokyo, Japan
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First time staying in Outrigger and I would have to say my experience there was amazing. We stayed on the 15F and the view from our room was breath taking. The rooms were very clean and spacious; the location was right in the center of where all the shopping areas are. Everything was very convenient and didn’t have any problem... More 

Was this review helpful? Yes 1
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear SMiaJ、 Hafa Adai! Thank you for sharing experiences of your stay at the Outrigger Guam Beach Resort. We value your comments, both positive and negative. It gives us an opportunity to review where we are doing well and areas where we need improvements. I have shared your comments and concerns with our team to address the issues. Again, thank... More 

Singapore
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 weeks ago

While there's nothing to sing praises about the Concierge, the slow and let-me-finish-my-chat-first service of the elderly porter in the night shift, everything is good. Guest services is very attentive and helpful. The spacious rooms make-up to the tiny balconies. Pool is great and beach front is well lighted at night. Hotel is very well located and connected to many... More 

Was this review helpful? Yes
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear beckyliss , Hafa Adai! Thank you for sharing experiences of your recent stay at the Outrigger Guam Beach Resort. I appreciate your comments and feedback regarding our facilities and staff. I will certainly share your comments with concern departments. Again, thank you for taking the time to share your comments. I hope to welcome you back on your next... More 

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed October 29, 2014

Stayed 4 nights in the ocean front voyager club room on the 20th floor. Hotel overall was really good; rooms were big, clean, comfortable, very friendly staff, pool was great, hotel location couldn`t be beat and the view from the room was fantastic. My only criticism was the rooms looked a little `worn` in some areas. The voyager cub access... More 

Was this review helpful? Yes
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear damonm75 Thank you for selecting the Outrigger Guam Beach Resort as your home away from home and sharing the experiences of your stay with us. I am happy to hear that you and your family enjoyed our facilities and services, particularly at the Voyagers Club Lounge. As for your comment in regards to the conditions of room, I will... More 

Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 4, 2014

The Outrigger is a nice hotel attached to a mall with many designer shops and boutiques. You can get the the aquarium from the lobby without having to go outside. The hotel itself is one of the nicest on Guam. The view of the bay is great from nearly every room. The thing I liked most about the Outrigger was... More 

Was this review helpful? Yes 3
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear GreatdaneR6, Hafa Adai! Thank you for sharing the experiences of your last stay at the Outrigger Guam Beach Resort. We are happy to hear that you enjoyed your stay with us and liked location of the resort. Again, thank you for sharing your comments. We look forward to having you back at the Outrigger Guam Beach Resort on your... More 

Fucking, Oberösterreich, Austria
Senior Reviewer
10 reviews 10 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 27, 2014

The Background: Had a 16 day stay on Guam for work. I travel about 25 weeks a year and have experienced many hotels across the US and abroad. The Good: Nice rooms, friendly staff. Self parking at no cost. Great location in the center of 'the strip' in Tumon. Sited on a nice bay with clean, clear water and rental... More 

Was this review helpful? Yes 4
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear Aguy_nunyobidness , Hafa Adai! Thank you for sharing experiences of your stay at the Outrigger Guam Resort. We value your comments, both the "good" and the "bad", it gives us an opportunity to review where we are doing well and where we need to improve. We would love to have an opportunity to have you as our guest again... More 

Belo
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 3, 2014

Dont miss your time in other places for eat in Guam. This hotel´s brunch is THE ONE!! Very fresh food, and they have a lot of variety. Do not worry about getting sick, oposite other places on this island worth the money!! Love, love

Was this review helpful? Yes 2
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear Kelly S, Hafa Adai! Thank you so much for taking time out of your busy schedule to share your Sunday Brunch experience at the Palm Café. We really value comments both positive and negative since it allows us to continue to make the necessary adjustments to ensure that we are providing the best possible guest experience. Thank you again... More 

Illinois
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 26, 2014

This is one of 3 hotels we stayed at while on the island. The Outrigger 1) is located on a beautiful stretch of beach, complete with magnificent sunsets, 2) is in an excellent location as it is walking distance to several restaurants, shops & attractions, 3) has a family friendly, free-form swimming pool with plenty of seating and much vegetation... More 

Was this review helpful? Yes 2
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear Joyce0001, Hafa Adai! Thank you for sharing the experiences of your stay at the Outrigger Guam Beach Resort. I'm sorry to hear the challenges you've encountered with the toilet and our staff did not respond quickly to address the issue. We appreciate your feedback as it will help us reflect and strive for continual improvement. Again, thank you for... More 

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Additional Information about Outrigger Guam Resort

Address: 1255 Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands
Phone Number:
Location: Mariana Islands > Guam > Tumon
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Outrigger Guam Resort 4*
Number of rooms: 600
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Also Known As:
Outrigger Guam Hotel Tumon
Outrigger Tumon
Tumon Outrigger
Outrigger Guam Resort South Pacific
Hotel Style:
#1 Top resorts Hotel in Tumon
#2 Family Hotel in Tumon
#2 On the Beach Hotel in Tumon
#2 Luxury Hotel in Tumon

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