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All 20 Tumon hotels

Outrigger Guam Resort

4.0 of 5 Resort   |   1255 Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands
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82%
Ranked #2 of 20 hotels in Tumon
A recent review
5 of 5 stars reviewed 3 days ago
Paul G
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754 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent value for the money! The staff was very professional and made us all feel right at home in Tumon Bay. The Voyager Club provided delicious breakfast every morning and after work each day we were able to enjoy drinks and appetizers. The ocean view is incredible and the pool area is very nice. Nightly entertainment was very relaxing at... More

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Seoul, South Korea
Top Contributor
50 reviews 50 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location. It is next to the beach and right next to all the shopping complex. Many restaurants near by including Hard Rock Cafe. It does have a pool and a slide for kids but no water slides like many other hotels in Guam. Breakfast was decent. The time allotted for breakfast is very good from 6:30 to 10:00/11:00. Hotel... More

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Erie, Colorado
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For the price we were paying we expected a bit more. There was dust all over our room, the grout in our bathroom was replaced by caulking that was coming out. The ocean view was nice, you could sit in the chaise and look out at the waves. I was a little disappointed that it would be $50 plus to... More

Was this review helpful? Yes 1
Ayase, Japan
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed here for 5 days with our 2 year old and 14 year old. Great location, very friendly and attentive staff. We stayed in a Voyager Club oceanfront room… which was great! Loved the afternoon cocktails and pupus! The voyager club breakfast was OK…a smaller buffet, but sufficient. Wish there had been a little more variety of fresh fruits. The... More

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OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear Allie M: We are glad to know you and your family enjoyed your stay at the Outrigger Guam Resort. Your thoughts on the Voyagers Club Lounge breakfast will be shared with our culinary team. Thank you for the sincere feedback. We look forward to welcoming you and the family on your next visit. Have a wonderful summer! Janet Shmull... More

Sun Valley, Idaho
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 24, 2014 via mobile

We always stay at the Outrigger and our stays are always two weeks or longer, which gives us time to properly evaluate this property. Customer service is excellent. The staff always greet you with a friendly Hafa Adai, a friendly "hello" . Front office manager Jeannie Gaminde is exceptional and has provided excellent leadership to her staff. I cannot say... More

Was this review helpful? Yes 1
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear Jim B: We are happy you enjoyed your stay here at the Outrigger Guam Resort and appreciate you taking the time to share your experience. Thank you also for recognizing Jeannie and her Voyagers Club hosts (Michael, Castro, and Lovejoy). I will forward a copy of your note to her department head for proper commendation. Take good care. We... More

Beijing, China
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 29, 2014

Great hotel, ideal location. Food places right next to hotel and DFS just across the street. Check-in was prompt even when we arrived at 3am and they were kind enough to upgrade us to the Oceanfront Room. Fantastic 180 degrees ocean view from the balcony and be sure to enjoy the legendary Guam sunset in the evening. Complimentary WIFI in... More

Was this review helpful? Yes 1
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear ChunKim, Hafa Adai! Thank you for sharing the experiences of your recent stay at the Outrigger Guam Resort. It was a pleasure meeting you and your family during your stay. We are happy to know that you and your family enjoyed our facilities, views, and services especially the friendliness of our hosts nonetheless a challenge you have encountered. I... More

Kentucky
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 23, 2014

The Outrigger Hotel is actually within a large mall complex. The entrance/foyer is open and is shared by several shops. The room itself was comfortable and clean. The staff was very accommodating and provided towels or water whenever we asked for extra. There was no desk or extra chair in the room which was a problem for my husband who... More

Was this review helpful? Yes 2
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai VsDestinations, Thank you for sharing experiences of your stay at the Outrigger Guam Resort and information about dining options and things to do around the resort. We value your comments, both positive and negative. It gives us an opportunity to review where we are doing well and areas where we need improvements. I have shared your comments and... More

Manila
Top Contributor
67 reviews 67 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 23, 2014

First of all, this hotel has the perfect location if you want to have a vacation in Guam. It is adjacent to the Plaza Mall, and is walking distance from several bars, restaurants, ABC stores, and is right across the DFS Galleria and JP superstore. There is also a bus stop in front if you want to take a trolley... More

Was this review helpful? Yes 2
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear BraulloBogart , Hafa Adai! Thank you for sharing the experiences of your recent stay at the Outrigger Guam Resort. It was pleasure meeting you and your family. We are very glad to learn that you and your family enjoyed the stay. We appreciate your comments about our facilities and especially the service you received. I'm sorry to hear the... More

Yigo, Mariana Islands
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 7, 2014

No USB or HDMI hook-ups in the TV. Bummer. Got the lowest rate possible so my room was 520 which did include some ocean view (along with a view of the amazing sunset) but mainly a rooftop view. I had to seriously zoom my camera to get pictures of just the water. I feel bad for anyone staying in rooms... More

Was this review helpful? Yes 3
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear Bri T: Thank you for your feedback. I am sorry to hear we were short in meeting your expectations. I will share your concerns internally so we can work on resolving them accordingly. Thank you too for noting that you enjoyed the Sunday Brunch and the large selection offered and for pointing out that our staff were nice. Please... More

Oahu, Hawaii
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 2, 2014

I haven't stayed at this hotel but recently visited the hotel for Sunday Brunch. It was absolutely delicious! The choices of food are endless. My husband enjoyed the sashimi, poke, and sushi. I enjoyed the crab and salmon the best. They also have a tempura station, Japanese noodle soup station, fresh crepes, meats, pastas, breakfast items, breads and cheese, ice... More

Was this review helpful? Yes
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Hafa adai (Greetings) Ashley, Thank you for taking the time to share your Sunday Brunch experience at the Palm Cafe. I am glad that you and your husband enjoyed the food and variety we offer. I will share your comments with our food & beverage and culinary teams. We appreciate receiving feedback from guests as it ultimately helps us with... More

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Additional Information about Outrigger Guam Resort

Address: 1255 Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands
Phone Number:
Location: Mariana Islands > Guam > Tumon
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Outrigger Guam Resort 4*
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Also Known As:
Outrigger Guam Hotel Tumon
Outrigger Tumon
Tumon Outrigger
Outrigger Guam Resort South Pacific

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Top resorts Hotel in Tumon #2 Luxury Hotel in Tumon #2 On the Beach Hotel in Tumon #4 Family Hotel in Tumon
Hotel Class
Number of rooms
600

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