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All 20 Tumon hotels

Outrigger Guam Resort

4.0 of 5 Resort   |   1255 Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands
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Ranked #2 of 20 hotels in Tumon
A recent review
4 of 5 stars reviewed yesterday
Joyce0001 Illinois
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771 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Illinois
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is one of 3 hotels we stayed at while on the island. The Outrigger 1) is located on a beautiful stretch of beach, complete with magnificent sunsets, 2) is in an excellent location as it is walking distance to several restaurants, shops & attractions, 3) has a family friendly, free-form swimming pool with plenty of seating and much vegetation... More

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Tokyo, Japan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

We arrived early around 5 am at the Outrigger and wanted to check in (normal check in time 3 pm) we got room (524). This costs half of the room rate and we wanted to leave again ... mold in the bathroom, unpolished water cocks, bathtub, all dirty and from the balcony was no sea view, only look in the... More

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OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear Zappel_in_Tokio, Hafa Adai! Thank you for sharing your experiences of your last stay at the Outrigger Guam Resort. First of all, I am sorry to learn we were unable to fully meet your expectations. Please accept my sincere apologies for the several issues you have outlined in your comment. We want you to know how much we appreciate your... More

Bellevue, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Our second visit to Guam, I knew I wanted to stay at the Outrigger. The beautiful soft sand and crystal clear beaches that are steps away from the hotel was the pull for me. When I booked online and reading the reviews I knew I had to book for the Voyagers lounge level. That included free breakfast and great cocktail... More

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Grand Rapids, Michigan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I recently had a couple day business trip to Guam. I had our local manager set up my room. I am normally a Marriott person so I was bummed to see that there was no Marriot on the island. When I arrived to the Outrigger I was impressed by the property. While checking in I was happy to hear about... More

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Boulder, Colorado
1 review
5 of 5 stars Reviewed 4 weeks ago

I returned to Guam after having lived there many years ago. The Outrigger really made us feel welcome! The views, the staff, the room, the pool and beach... all really helped to make our time there special. The only thing that took us off guard was that the beachfront umbrellas were charged separately. Free seating and shade is only available... More

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OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear HooVille2014: Thank you for choosing to stay at the Outrigger Guam Resort. We appreciate the candid feedback on our facilities and services. Your insight and comments helps us with our improvement efforts. I'm glad you had a wonderful time. Take care. Sincerely, Janet Shmull Marketing Manager More

Honolulu, Hawaii
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Outrigger has full amenities. The oceanfront suite was perfect for our family with a separate living area ... Very spacious. We especially enjoyed meeting Lovejoy, a concierge in the Voyagers club. She was not only warm and friendly and patient with all our questions, but she went the extra mile for us. She introduced our teenaged girls to kelaguen and... More

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Changhua, Taiwan
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'd been reading comments about the hotel ever since I started planning my birthday trip to Guam. I saw a lot of mixed reviews but mostly good! My opinion is, if you are like me, not wealthy (but financially stable) but need to splurge every now and then, Outrigger is the perfect hotel! I, myself, was a poor grad students... More

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1 review
5 of 5 stars Reviewed July 21, 2014

Excellent value for the money! The staff was very professional and made us all feel right at home in Tumon Bay. The Voyager Club provided delicious breakfast every morning and after work each day we were able to enjoy drinks and appetizers. The ocean view is incredible and the pool area is very nice. Nightly entertainment was very relaxing at... More

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OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear Paul G: Thank you for the feedback on our staff, service, and facilities. We are happy you enjoyed your stay with us and look forward to welcoming you back. Take care, Janet Shmull Marketing Manager More

Seoul, South Korea
Top Contributor
54 reviews 54 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 15, 2014

Great location. It is next to the beach and right next to all the shopping complex. Many restaurants near by including Hard Rock Cafe. It does have a pool and a slide for kids but no water slides like many other hotels in Guam. Breakfast was decent. The time allotted for breakfast is very good from 6:30 to 10:00/11:00. Hotel... More

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Erie, Colorado
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 9, 2014

For the price we were paying we expected a bit more. There was dust all over our room, the grout in our bathroom was replaced by caulking that was coming out. The ocean view was nice, you could sit in the chaise and look out at the waves. I was a little disappointed that it would be $50 plus to... More

Was this review helpful? Yes 1
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear Pilots2: Thank you for your feedback. I have forwarded your concerns to our managers for proper review and handling. I'm glad you were able to do some of the marine activities despite the weather conditions. The ocean view from the balcony is an awesome experience, thank you for sharing that too. Kind regards, Janet Shmull Marketing Manager More

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Additional Information about Outrigger Guam Resort

Address: 1255 Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands
Phone Number:
Location: Mariana Islands > Guam > Tumon
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Outrigger Guam Resort 4*
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Also Known As:
Outrigger Guam Hotel Tumon
Outrigger Tumon
Tumon Outrigger
Outrigger Guam Resort South Pacific

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Top resorts Hotel in Tumon #2 On the Beach Hotel in Tumon #2 Luxury Hotel in Tumon #2 Family Hotel in Tumon
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Number of rooms
600

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