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All 20 Tumon hotels

Outrigger Guam Resort

4.0 of 5 Resort   |   1255 Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands
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Ranked #2 of 20 Hotels in Tumon
A recent review
4 of 5 stars reviewed 1 week ago
SMiaJ Tokyo, Japan
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828 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tokyo, Japan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

First time staying in Outrigger and I would have to say my experience there was amazing. We stayed on the 15F and the view from our room was breath taking. The rooms were very clean and spacious; the location was right in the center of where all the shopping areas are. Everything was very convenient and didn’t have any problem... More

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OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear SMiaJ、 Hafa Adai! Thank you for sharing experiences of your stay at the Outrigger Guam Beach Resort. We value your comments, both positive and negative. It gives us an opportunity to review where we are doing well and areas where we need improvements. I have shared your comments and concerns with our team to address the issues. Again, thank... More

Singapore
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While there's nothing to sing praises about the Concierge, the slow and let-me-finish-my-chat-first service of the elderly porter in the night shift, everything is good. Guest services is very attentive and helpful. The spacious rooms make-up to the tiny balconies. Pool is great and beach front is well lighted at night. Hotel is very well located and connected to many... More

Was this review helpful? Yes
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear beckyliss , Hafa Adai! Thank you for sharing experiences of your recent stay at the Outrigger Guam Beach Resort. I appreciate your comments and feedback regarding our facilities and staff. I will certainly share your comments with concern departments. Again, thank you for taking the time to share your comments. I hope to welcome you back on your next... More

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed 4 nights in the ocean front voyager club room on the 20th floor. Hotel overall was really good; rooms were big, clean, comfortable, very friendly staff, pool was great, hotel location couldn`t be beat and the view from the room was fantastic. My only criticism was the rooms looked a little `worn` in some areas. The voyager cub access... More

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OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear damonm75 Thank you for selecting the Outrigger Guam Beach Resort as your home away from home and sharing the experiences of your stay with us. I am happy to hear that you and your family enjoyed our facilities and services, particularly at the Voyagers Club Lounge. As for your comment in regards to the conditions of room, I will... More

Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 4, 2014

The Outrigger is a nice hotel attached to a mall with many designer shops and boutiques. You can get the the aquarium from the lobby without having to go outside. The hotel itself is one of the nicest on Guam. The view of the bay is great from nearly every room. The thing I liked most about the Outrigger was... More

Was this review helpful? Yes 3
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear GreatdaneR6, Hafa Adai! Thank you for sharing the experiences of your last stay at the Outrigger Guam Beach Resort. We are happy to hear that you enjoyed your stay with us and liked location of the resort. Again, thank you for sharing your comments. We look forward to having you back at the Outrigger Guam Beach Resort on your... More

Fucking, Oberösterreich, Austria
Senior Reviewer
10 reviews 10 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 27, 2014

The Background: Had a 16 day stay on Guam for work. I travel about 25 weeks a year and have experienced many hotels across the US and abroad. The Good: Nice rooms, friendly staff. Self parking at no cost. Great location in the center of 'the strip' in Tumon. Sited on a nice bay with clean, clear water and rental... More

Was this review helpful? Yes 4
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear Aguy_nunyobidness , Hafa Adai! Thank you for sharing experiences of your stay at the Outrigger Guam Resort. We value your comments, both the "good" and the "bad", it gives us an opportunity to review where we are doing well and where we need to improve. We would love to have an opportunity to have you as our guest again... More

Belo
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 3, 2014

Dont miss your time in other places for eat in Guam. This hotel´s brunch is THE ONE!! Very fresh food, and they have a lot of variety. Do not worry about getting sick, oposite other places on this island worth the money!! Love, love

Was this review helpful? Yes 2
Illinois
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 26, 2014

This is one of 3 hotels we stayed at while on the island. The Outrigger 1) is located on a beautiful stretch of beach, complete with magnificent sunsets, 2) is in an excellent location as it is walking distance to several restaurants, shops & attractions, 3) has a family friendly, free-form swimming pool with plenty of seating and much vegetation... More

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Tokyo, Japan
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 21, 2014

We arrived early around 5 am at the Outrigger and wanted to check in (normal check in time 3 pm) we got room (524). This costs half of the room rate and we wanted to leave again ... mold in the bathroom, unpolished water cocks, bathtub, all dirty and from the balcony was no sea view, only look in the... More

Was this review helpful? Yes 1
OutriggerGuamResort, Manager at Outrigger Guam Resort, responded to this review

Dear Zappel_in_Tokio, Hafa Adai! Thank you for sharing your experiences of your last stay at the Outrigger Guam Resort. First of all, I am sorry to learn we were unable to fully meet your expectations. Please accept my sincere apologies for the several issues you have outlined in your comment. We want you to know how much we appreciate your... More

Bellevue, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 20, 2014

Our second visit to Guam, I knew I wanted to stay at the Outrigger. The beautiful soft sand and crystal clear beaches that are steps away from the hotel was the pull for me. When I booked online and reading the reviews I knew I had to book for the Voyagers lounge level. That included free breakfast and great cocktail... More

Was this review helpful? Yes 1
Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 11, 2014

I recently had a couple day business trip to Guam. I had our local manager set up my room. I am normally a Marriott person so I was bummed to see that there was no Marriot on the island. When I arrived to the Outrigger I was impressed by the property. While checking in I was happy to hear about... More

Was this review helpful? Yes 1
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Additional Information about Outrigger Guam Resort

Address: 1255 Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands
Phone Number:
Location: Mariana Islands > Guam > Tumon
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Outrigger Guam Resort 4*
Number of rooms: 600
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Also Known As:
Outrigger Guam Hotel Tumon
Outrigger Tumon
Tumon Outrigger
Outrigger Guam Resort South Pacific

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