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All 19 Tumon hotels

Marriott Resort and Spa Guam

4.0 of 5 Resort   |   627B Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands
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Ranked #13 of 19 hotels in Tumon
A recent review
4 of 5 stars reviewed 4 days ago
csarchiblad San Marcos, California
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359 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
San Marcos, California
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you have to travel to Guam for Business (or Leisure), the Marriott is a great location to stay. Sitting on the beautiful shores of Tumon Bay with its white sand beaches it is a good spot for both work and Play. The staff is friendly and courteous and the accommodations are clean. This is a tropical island and very... More

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Daejeon, South Korea
Contributor
14 reviews 14 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you want a nice room find another hotel. I have had better rooms in roadside motels. Service was fine. The attraction is the beach location. I was here for business. When I am away from home for business I want a nice room. It may be ok for a family if you are only coming for the beach. Again,... More

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Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've stayed lots of Marriott properties, and I have never give any negative ones thus far. However, this one here is an exception.The entire hotel looks old and rundown ; well this hotel will no longer be called Marriott from April onwards. It will be Pacific Star ; probably the reason why no maintenance nor refurbishment was made all this... More

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makati
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel early this March for three days and two nights. Our room was overlooking the beach, so we enjoyed seeing and appreciating it. The hotel is clean. Plastic cups are provided at the lobby to quench the thirst of those who are seated there, newly arrived guests, and staff. People who work here are filipinos glad... More

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you have ever stayed in an overseas Marriott you are probably accustomed to luxury. This place is not that. The rooms are outdated, with old worn out carpet. The gym is well below average. The pool area is next to a beautiful beach but needs to be improved. The customer service is good, especially in the concierge lounge but... More

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Alexandria, Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 3, 2014

The staff Is friendly and courteous. Always a plus. But the hotel itself is old and tired. The wall paper is peeling in many places. Old CRT TVs in the rooms. The doors into the rooms are dirty from wear and use. It looked like my kids were going in and out for years. To sum it up, one of... More

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Chatan-cho, Japan
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4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 2, 2014

The staff is very nice. The daily lunch buffett is a good deal. The lobby is nice. The standard room is horrible. I thought I was at a motel 6 at $220 a night. The carpet is so dirty and moldy that my socks all turned black on the bottoms. It even looks fithy. The bathroom needs to be scrubbed... More

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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 25, 2014

My husband and I were amazed when we walked in and saw the beautiful marble lobby. That disappeared pretty quick when we stepped out of the elevator and saw peeling wallpaper and mildew all throughout the hallway and the same thing in our room. The smell of mildew hit us when we walked in and the carpet was damp all... More

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Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 23, 2014

This hotel is in dire need of an upgrade. My room was dated, the carpet disgusting, the bathroom sink dripped continuously and I could hear everything that was going on in the next room (to include the housekeeping staff who cleaned it at 10 PM! = two women yelling over the vacuum cleaner...). I have never experienced a Marriott property... More

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Busan, South Korea
2 reviews
5 of 5 stars Reviewed February 18, 2014

Front desk Tina, your the best. Chocolate dipped strawberries and flower petals on the bed, towel oragami of swans making a heart shape with their heads. Made me a hero and a reminder why she married me. Tears of joy. Yes carpet is old and hallways gloomy, but the service on every level was quick responsive and knowing that they... More

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Additional Information about Marriott Resort and Spa Guam

Also Known As:
Marriott Resort And Spa Guam Hotel Tumon
Marriott Resort And Spa Guam Hotel
Marriott Hotel Tumon
Marriott Hotel Guam
Marriott Tumon
Tumon Marriott
Marriott Resort And Spa Guam South Pacific
Address: 627B Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands
Phone Number:
Location: Mariana Islands > Guam > Tumon
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Tumon
#7 Luxury Hotel in Tumon
#9 On the Beach Hotel in Tumon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Resort and Spa Guam 4*
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