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All 20 Tumon hotels

Holiday Resort & Spa Guam

3.5 of 5 Hotel   |   881 Pale San Vitores Rd, Tumon, Guam 96911, Mariana Islands (Formerly Holiday Resort Guam)
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61%
Ranked #13 of 20 hotels in Tumon
A recent review
4 of 5 stars reviewed 1 week ago
michael w Huntsville, Alabama
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342 people have reviewed this hotel

Traveler rating
    28
    153
    111
    32
    18
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121
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Huntsville, Alabama
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Loved the location and the staff. My room was spacious with a wonderful view of the ocean and the island coast. I did have a small problem at the end of my stay where the wonderful staff wonderfully resolved the problem. I'd return to this hotel and recomend it to anyone!

Was this review helpful? Yes 2
HRSG_Manager, Manager at Holiday Resort & Spa Guam, responded to this review

Dear Michael W, Thank you for sharing. We are delighted to hear you had enjoyed your stay and our associates were able to meet and exceed your expectations. We look forward to welcoming you back on your next trip to Guam. More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing special as a hotel. Looking quite tired, and in need of a refurb. TVs look like they are from the 1980s and the 'double bed' was barely big enough for one. But it is cheapish and located just back from the beach. You can access the public beach area (about a km from where the big hotels and thus... More

Was this review helpful? Yes 1
HRSG_Manager, Manager at Holiday Resort & Spa Guam, responded to this review

Dear Mark K, Thank you for choosing the Holiday Resort Guam. Your opinion matters most to us. I apologise that we were not able to meet your expectation during your stay. We certainly will consider your feedback as means of improving our hotel service and facilities. More

Erie, Colorado
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in three different hotels during our stay on Guam and this was our favorite! We stayed on the 5th floor and 11th floor and both had great views of the ocean. The pool was nice. The location is mid-strip so lots of food within an easy walk. The beach is a short walk out the door and has... More

Was this review helpful? Yes 1
HRSG_Manager, Manager at Holiday Resort & Spa Guam, responded to this review

Dear Pilots2, Thank you for choosing the Holiday Resort Guam. We are delighted you had enjoyed your stay with us. We continue to improve our services everyday to ensure our guests achieve overall satisfaction and have a memorable stay. We look forward to welcoming you back to the Holiday Resort Guam! More

Honolulu, Hawaii
1 review
1 of 5 stars Reviewed 3 weeks ago

Please be cautious when booking a hotel here, they have non-refundable and non-changeable reservations. When they say this, they are completely unwilling to budge. We accidentally made the reservation for the wrong month and as a result we are now over a $1,000 in the hole and they are unwilling to do anything.

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HRSG_Manager, Manager at Holiday Resort & Spa Guam, responded to this review

Dear Shauna96816, We apologize for the inconvience and trouble that our "non-refundable" package has caused you. We look forward to welcoming you the Holiday Resort Guam in September. More

1 review
3 of 5 stars Reviewed 4 weeks ago

This hotel was okay. It wasn't super grand but wasn't nasty. The pillows were super flat and the blankets were thin. They charge for EVERYTHING, even plastic forks and spoons. No microwave in the rooms, the toilets ran all night unless you jiggled the handle, and the tube drained slowly. A lot of the hotel amenities were shut down. The... More

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HRSG_Manager, Manager at Holiday Resort & Spa Guam, responded to this review

Dear Lynne C, Thank you for your comment. Your feedback is very important to us. We apologize for the inconvenience you had experienced during your stay. These issues have been discussed with our Management team and we look to find feasible solutions. Just to share with you, we are currently in the process of renewing the quality of our pillows... More

Annapolis, Maryland
Contributor
17 reviews 17 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 2, 2014

I stayed 2 nights at the Holiday Resort and Spa in Guam. Located right next to the beach, and easy walking to many locations on hotel strip. The room was a bit worn as far as carpets and chairs, but the beds were comfortable and everything was clean. I was only there for diving, so the room didn't matter too... More

Was this review helpful? Yes 3
HRSG_Manager, Manager at Holiday Resort & Spa Guam, responded to this review

Dear RyanJfrom MD, We are delighted you had enjoyed your stay, and was satisfied with our location and room rates. We continue to work hard everyday to improve our service and facilities, thank you for sharing your feedback on the condition of our guest room. We will do our best ensure that the issues you had experienced will be resolved.... More

Greensboro, North Carolina
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 7, 2014

Hotel could benefit from a little updating, but the view of the ocean makes up for anything else! The dinner buffet was also very good and reasonable for an island in the Pacific. The beach is beautiful although the walk to it was a little odd, with no distinct route.

Was this review helpful? Yes 2
San Diego, California
Top Contributor
53 reviews 53 reviews
41 hotel reviews
113 helpful votes 113 helpful votes
2 of 5 stars Reviewed January 4, 2014

Only reason we stayed is that my husband's company chose this place and paid for a two-week business trip for him and me that spanned the holidays. I wanted to run out the door screaming, but there were no other decent properties available during Christmas. Go to the Hilton, Marriott, Sheraton, or Westin! We tried very hard to make the... More

Was this review helpful? Yes 3
Tokyo, Japan
1 review
2 of 5 stars Reviewed January 1, 2014

We, a 4 person family, were overall disapointed by this hotel. In general most things felt a bit off, and compared to similarly priced hotels in Hawaii we have stayed at it did not come close. It did not live up to the promise on the web page or booking site and would in hindsight have booked a better hotel.... More

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Espoo, Finland
1 review
1 of 5 stars Reviewed December 22, 2013

Don't be fooled by the marble glitz of the reception area - this hotel is just plain old, crummy and dirty. Who had the brilliant idea of installing wall-to-wall carpeting in the tropics?! The stench of mould is overpowering, and the blotchy and stained carpeting has by now turned into one vast fungal organism. Asthmatics and anybody who cares about... More

Was this review helpful? Yes
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Additional Information about Holiday Resort & Spa Guam

Address: 881 Pale San Vitores Rd, Tumon, Guam 96911, Mariana Islands (Formerly Holiday Resort Guam)
Location: Mariana Islands > Guam > Tumon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Resort & Spa Guam 3.5*
Reservation Options:
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Also Known As:
Holiday Resort Guam Hotel Tumon
Holiday Hotel Guam
Holiday Hotel Tumon
Holiday Resort & Spa Guam South Pacific

216 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#9 On the Beach Hotel in Tumon
Hotel Class
Number of rooms
252

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