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All 9 Tamuning hotels

Sheraton Laguna Guam Resort

5.0 of 5 Hotel   |   470 Farenholt Avenue, Tamuning, Guam 96913 , Mariana Islands
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Sheraton Laguna Guam Resort
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Ranked #4 of 9 hotels in Tamuning
A recent review
4 of 5 stars reviewed 4 days ago
Amanda B Chesapeake, Virginia
  • Reviews (480)
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480 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Chesapeake, Virginia
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for business. Here are the cons: The rooms smelled a little funny (I think because of the humidity and proximity to the ocean) but were clean. The bathroom had a big window so that unless you closed the blinds you would have no privacy if you were sharing a room with friends or family. And my last... More

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Illinois
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is one of 3 hotels we stayed at while on the island last summer. Location is not the best...need a car to reach just about everything, but ample parking is located out the main doors of hotel. While we were there, the activity pool was under renovation. Infinity pool was open and was nice but seating was limited.... More

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is my third time in Guam, but first time stay at Sheraton. Location is not the best compare to other hotels in Tumon area, no private beach, nothings nearby within walking distance, but it's okay if you rent a car. The hotel is very clean and quite. Check-in at 3PM, no WIFI in room but internet is free via... More

Was this review helpful? Yes 1
Amilyn S, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Dear Andrew W, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Director of Sales Sheraton Laguna Guam Resort More

Honolulu, Hawaii
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel staff very plesant but litlle confused at a front desk. In the old times Hotel like Sheraton will have very proffesional staff on the front desk with knowledge of different languages. But today at Google time we are geting interms from Korea and other places which hardly understand life in USA. But new Economic time is upon us. Room,... More

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Amilyn S, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Dear Nenad K, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short in certain area. If you give us... More

Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2014

It was pleasure staying. We were transition from Guam to Kansai air port. We had only short time there,but the room was nice and cozy. Especially the bathroom has the tab and shower in the same area you can see the TV from there. It was very relaxing and refreshing. The complimentary wine and welcome card were surprising .We had... More

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Amilyn S, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Hello and Hafa Adai from Guam MM R! It surely was our pleasure to welcome you to Sheraton Laguna Guam Resort and thank you for staying with us. I look forward to welcome you back with us in the future. My very best, Amilyn Salas-Director of Sales More

Puyallup, Washington
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 28, 2014

I stayed at the Sheraton Laguna Guam for only 24 hrs for a business trip recently. The facility would get maybe a 6 out of 10 from me (SPG Platinum member with 50+ stays a year worldwide). Some of the property is pretty tired and in need of some paint and new flooring. Rooms were appointed decently, were clean and... More

Was this review helpful? Yes 1
Amilyn S, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Dear David L, My sincerest apology for the way we handled your upgrade request upon check in and I thank you for sharing this experience with us. You are absolutely right, as our SPG Platinum member, every stay experience should be the best of what we can provide for you. Our Manager on Duty is available 24 hours for any... More

Hong Kong, China
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 27, 2014

Room a bit small, rather dilapidated bathroom facilities, wifi signal is poor, the other breakfast very ordinary, if some dishes empty, does not refill. Parking is free and lot, shuttle bus frequently, nice views of the pool.

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Amilyn S, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Dear mimi_smile, You are absolutely right, it truly is due time for refurbishment for us and we are hoping for a good news soon. As for the WIFI signal, our general public areas have pretty strong signal. Our guestrooms, however, do not have any wifi connnectivity at the moment and definitely in the works now. I hope on your next... More

Houston, Texas
2 reviews
4 of 5 stars Reviewed June 27, 2014

After parking the rental car at the free parking lot, a nice lobby with tall ceilings welcomes you. Front desk staff immediately greeted us and a quick check-in procedure was done. Room was big and bed was very comfortable with nice beddings. Clean towels and bathroom was at satisfactoy level. Two restaurant choices for dinner. An outdoor barbecue theme buffet... More

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Amilyn S, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Dear Gilan28, I hope to have our new attraction to light up the lagoon area on your next return along with the WIFI connectivity in our guest rooms. Thank you for the wonderful comments you posted on Trip Advisor. We appreciate your time and I am looking forward to welcome you back with us in the near future if not... More

denver, co
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 12, 2014

There is no wifi in the rooms. There was no clock in my room on arrival. The room, however, was quite comfortable and clean. There isn't much sound insulation between the rooms. The property is not close to the main shopping area, but there is a bus one can take into that area that seems to arrive and depart fairly... More

Was this review helpful? Yes 1
Amilyn S, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Dear ShoeDivaDenver, Thank you for sharing your comments about us. WIFI connectivity in all our guestrooms is one of our goal to complete this year. Thank you. The shuttle busses are pretty reliable and convenient since the bus stop is right in front of our hotel. I look forward to welcome you back with us and hope to see you... More

Tamuning, Mariana Islands
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 3, 2014

Great hotel with competitive Price, it was one of the affordable ones I found online, Rooms were clean and well kept, stayed in suite rooms it was really nice. went down to President Nippon Japanese restaurant. very good. no complaints what so ever.

Was this review helpful? Yes 1
Amilyn S, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Hafa Adai from Guam Carlos L! A big thanks for your time to share your comments about Sheraton Laguna Guam Resort. It was our pleasure to have you as our guest. I hope to see you again soon. All my best, Ami Salas, Director of Sales More

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Additional Information about Sheraton Laguna Guam Resort

Address: 470 Farenholt Avenue, Tamuning, Guam 96913 , Mariana Islands
Location: Mariana Islands > Guam > Tamuning
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Laguna Guam Resort 5*
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Also Known As:
Sheraton Laguna Guam Hotel Tamuning
Sheraton Tamuning
Tamuning Sheraton
Sheraton Laguna Guam Resort Tamuning

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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318

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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