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Sheraton Laguna Guam Resort

470 Farenholt Avenue, Tamuning, Guam 96913 , Mariana Islands
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1 room 1 guest
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Sheraton Laguna Guam Resort
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620 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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  • French first
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  • All months
    (620)
  • Mar-May only
    (152)
  • Jun-Aug only
    (170)
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    (147)
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    (151)
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2 reviews
4 of 5 stars Reviewed today NEW

i havw bewn staying for 3 nights with friends. 10th floor suite room was cozy and good but quite old with wind blowing noise and water licking from the ceiling during typhoon approach. infinity pool is fantastic and programs r worth taking.

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La Verne, California
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sheraton had a lovely view and good pools. I wish the rooms were just a bit cooler and the bathroom was surrounded by walls of tinted glass which didn't offer enough privacy for me, however I would still suggest the stay there.

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Washington DC, District of Columbia
Level Contributor
136 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location, especially for business travelers who need to get in and out of the hotel quickly for meetings. The staff, outside of housekeeping, was phenomenal. I was always addressed as “sir.” However, I was disappointed with the lack of in-room wireless internet access, the inconsistent housekeeping and the weak food offerings. Housekeeping was inconsistent. Some days towels were replaced.... More 

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Tokyo Prefecture, Japan
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Where do I start?.. There were no staff available at the SPG Gold desk on arrival, so had to wait for 4 guests to check in before us. The hotel all over was dirty-the buffet/breakfast area was incredibly dirty with food on the floor, many empty food dishes, and the quality of food for $40 per person per day, was... More 

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Travelers are raving about these Tamuning hotels

Honolulu, Hawaii, USA
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One of the nicer hotels on Guam, albeit a bit away from the hussle and bussle of Tumon Bay. The hotel does a good job of taking care of SPG members - I have received an upgrade almost every time I have stayed there, although not as good as the Westin does. While Westin seems to upgrade you automatically, at... More 

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Honolulu, Hawaii
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 5, 2015

Checked in late (flight delayed and we couldn't call ahead to inform them) so room not ready immediately. They worked quickly to get it ready and we got a room with a pool/ocean view (sunset) - beautiful and comfortable. Lots of little touches in the decor and bath amenities (toothbrushes and toothpaste and razors). Nice balcony, quiet location, comfortable bed,... More 

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Hawaii
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 16, 2015

The Sheraton Laguna is not on the main hotel strip and that is why I like it. It is way less crowded and perfect for short-term business travel. Just for signing up for their rewards program, spg, I was given complimentary breakfast. Their buffet runs from 6:30-10 and includes both American and Asian style offerings. They'll cook your eggs, omlettes,... More 

Was this review helpful? Yes 1
Ottawa, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 11, 2015

I was here during Typhoon Dolphin. Things were not working 100% during the storm, but I was impressed by the professionalism and friendliness of the staff in light of the difficult situation they were facing. There is no beach as many reviewers note but the infinity pool is very fun and has a great view of the ocean. The breakfast... More 

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GuestExperienceSM, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Team More 

Dayton, OH
Level Contributor
160 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed May 29, 2015

The resort is very nice. Some areas need minor upgrades however. The layout is very spacious and the quality overall is modern. Pros: rooms are big, bathrooms decent size and modern American style fixtures and setup, no bad views in any room (oceanfront prefered), Infiniti pool rocks, varied daily menu at restaurants Cons: Need to drive to everything or use... More 

Was this review helpful? Yes 1
GuestExperienceSM, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. For your future visit with us, have your fun under the sun with our Sheraton Adventure activities. We hope to see you again very soon. Sincerely, Guest Experience Team More 

Cagayan de Oro City
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 15, 2015

Clean, comfortable and elegant. It may not be the newest hotel, but it is one of the better hotels I have stayed in. It has more of a "business hotel" feel to it, although the pool area gives off a summer vibe. The food is okay, but may be improved.

Was this review helpful? Yes
GuestExperienceSM, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Team More 

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