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All 9 Tamuning hotels

Aqua Suites Guam

3.0 of 5 Hotel   |   240 Ypao Beach Road, Tamuning, Guam 96913, Mariana Islands
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Ranked #2 of 9 hotels in Tamuning
A recent review
4 of 5 stars reviewed 5 days ago
FrChAKL Auckland, New Zealand
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160 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Auckland, New Zealand
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is my second stay in this hotel in 3 months and just like my last visit, I am very happy with my stay. Jessica at reception very efficiently checked me in when I arrived at 03:00am in the morning. On the day of my check out, she happened to be around on the third floor where my room was... More

Was this review helpful? Yes 1
Jacksonville, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I've always heard that the way to get repeat customers is through customer service. If you are looking for excellent services and the most absolute welcoming feeling, stop your search. Aqua Suites Guam is the place to go. I have thoroughly enjoyed my time staying with this hotel, it saddens me that I had to go but if there is... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Matt Martin and Donovan were wonderful to my husband and myself while we stayed at their hotel. They made it feel more like home away from home. Taking care of us was a priority for them. We are military so that was even better to have an experience like this. Also it was pet friendly so we got to bring... More

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Guam, Mariana Islands
1 review
5 of 5 stars Reviewed 3 weeks ago

Great custumer service,nice rooms and evrything is clean.Thank Mattehew Asia and Aleiah from the front desc Over a weeek and could not have had better customer service.Very nice and friendly staff Take advantage of the shuttle services - combined with the public buses you can pretty much get anywhere you want

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Cheonan, Chungcheongnam-do, South Korea
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed for over a week and could not have had better customer service...Matthew went out of his way to help me in every way possible. The front desk women and drivers were all so accommodating and friendly! Take advantage of the shuttle services - combined with the public buses you can pretty much get anywhere you want on the island.... More

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sunardi l, General Manager at Aqua Suites Guam, responded to this review

Hafa Adai Renee S., Thank you very much for taking the time to write your review on Aqua Suites Guam and bestowing us with such high accolades on our customer service. Here at the Aqua Suites Guam, we firmly believe that it is our duty to provide our guests with a warm and highest level of hospitality service throughout their... More

Tamuning, Mariana Islands
1 review
2 of 5 stars Reviewed 4 weeks ago

Booked a room & car package. Staff didn't advise what time car will be available. We were waiting in the lobby and didn't advise us on the status of the room. No bellhop service and room wasn't cleaned till the 2nd day...Free wifi, but password didn't work

Was this review helpful? Yes
sunardi l, General Manager at Aqua Suites Guam, responded to this review

Hafa Adai Jolly O., Thank you for sharing your feedback on your recent stay with us. Please accept my sincere apologies for not meeting your expectations. It is with much regrets that we failed to communicate with you effectively regarding your car and room. Please rest assured I have personally spoken with my Guest Service Manager and Housekeeping Manager for... More

Guam, Mariana Islands
1 review
4 of 5 stars Reviewed 4 weeks ago

My fiancé and I came to Guam on a layover from the Marshall Islands. When we first entered the hotel we were impressed with the decor and aura of the interior. Also, we had met a friend at the airport and she did not have a place to stay for the night. We asked the young lady at the reception... More

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sunardi l, General Manager at Aqua Suites Guam, responded to this review

Hafa Adai Tristan S., Thank you for taking your valuable time to write this review. I will personally convey your compliments on Monnet and and I am sure she will be very pleased and motivated. Again, thank you for taking the time to write your review and sharing your wonderful stay with us. We look forward to see you again... More

Encinitas, California
1 review
4 of 5 stars Reviewed 5 weeks ago

The staff makes all the difference. Aleiah and Monnet truly are special. Even though I found myself on the island of Guam to resolve some issues which were not too pleasant, I could not have had a more pleasant experience every time I talked with Aleiah and Monnet. Thank you. I look forward to seeing you again.

Was this review helpful? Yes
sunardi l, General Manager at Aqua Suites Guam, responded to this review

Hafa Adai Geoffrey H., Thank you for taking time to write this encouraging review. Your overwhelming recognition for the team’s service has brought smiles to our faces and motivated us to further innovate to exceed guests expectations. "The staff makes all the difference"- You said it best! Our hard working team members are the heart and soul of our business... More

San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

I have stayed at the hotel twice now, they have nice rooms, a great restaurant and the employees are very helpful and worked very hard to make my stay comfortable. I want the thank Matthew, Mia, Aleiah and Asia for excellant customer service and dedication to their jobs.

Was this review helpful? Yes 1
sunardi l, General Manager at Aqua Suites Guam, responded to this review

Hafa Adai Jim M., Thank you choosing to stay at Aqua Suites Guam and taking the time to write this review. It is a delight to know you had an enjoyable stay and all of us appreciate your kind compliments for the team’s service and facilities. Again, thank you for taking the time to write your review. We look forward... More

Oak harbor
1 review
5 of 5 stars Reviewed July 9, 2014 via mobile

I'm in the military and stayed here on assignment. The staff. In particular Mia went out of their way to make my stay as comfortable as possible! Military owned and operated and very friendly. Building is a bit older but it is kept in pristine condition. Great value for the location. Easy access to the beaches

Was this review helpful? Yes
sunardi l, General Manager at Aqua Suites Guam, responded to this review

Hafa Adai Dougp2981, First and foremost thank you for your dedication, service and sacrifice for defending our freedoms and way of life. We are delighted that you loved your experience at Aqua Suites Guam and the team sincerely appreciates your generous compliments. Again, thank you for taking the time to write your review and sharing your wonderful stay and enjoying... More

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Additional Information about Aqua Suites Guam

Address: 240 Ypao Beach Road, Tamuning, Guam 96913, Mariana Islands
Location: Mariana Islands > Guam > Tamuning
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aqua Suites Guam 3*
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Also Known As:
Ramada Hotel And Suites Tamuning
Ramada Hotel Tumon
Ramada Hotel Tamuning
Aqua Suites Guam Tamuning

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Aqua Suites Guam is conveniently located near the airport and close to Guam's tourism and business districts, including the popular Tumon Bay. This 141-room all-suite hotel offers comfortable studios and suites ideal for business or pleasure. Come find paradise, history, and culture in Guam! ... more   less 
Number of rooms
144

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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