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Aqua Suites Guam

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240 Ypao Beach Road, Tamuning, Guam 96913, Mariana Islands
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1 room 1 guest
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Aqua Suites Guam
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241 Reviews from our TripAdvisor Community

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Traveler rating
    77
    73
    48
    28
    15
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • German first
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English first
  • All months
    (241)
  • Mar-May only
    (70)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (74)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

We loved our stay! The manager was very personable, Alisha was so amazing during the day for information and a good conversation and Bryce along with his partner was the night shift desk and they were so funny! Made my PCS less stressful! The ladies with ammententies were even the best! Yes the Sheraton was luxury and we did stay... More 

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Hong Kong, China
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent bargain hotel. Bear in mind that this hotel is extremely affordable compared to most others on offer in the Tamuning and Tumon area. Affordability does comes at a price and this would be the location, however, the hotel provides a free shuttle shuttle service that drops off and collects at 4 times throughout the day at 4 locations: Guam... More 

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Southwick, Massachusetts
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Aqua Suites and found the hotel to be incredibly personal and the staff very friendly and attentive to any inquiries or requests. Alisha checked us in promptly with a pleasant smile and made us feel welcome and at home. I look forward to future stays at this hotel.

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Campbelltown, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Aqua Suites between July 20-27, 2015, and can confirm that it was a pleasant and comfortable experience overall. The lobby is endowed with tasteful décor and facilities such as the restaurant, fitness (gym) centre, spa, business centre, conference room and gift shop are in very close proximity upon entering the hotel. A complimentary hotel shuttle service... More 

Was this review helpful? Yes 1
Saipan, Mariana Islands
1 review
5 of 5 stars Reviewed 4 weeks ago

Simply put, The manager Matt made the extra effort to accommodate an extra bed for my family. I will choose this place every time I travel to Guam .PERIOD! Everything from bottled water to wi-fi to laundry to just about whatever I needed they helped me out immensely!!!! Thanks again.

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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 9, 2015

This place only deserves two stars . Why you ask ?! Simple .. I booked July 3rd & the room was perfect , AC was strong , wifi was strong ! Then left the next day & tried out another place & then decided to come back and rent again ! Only to be accused of STEALING !! I was... More 

Was this review helpful? Yes 3
sunardi l, General Manager at Aqua Suites Guam, responded to this review

Hafa Adai Kaijean T, Thank you for sharing your feedback on your recent stay with us. Please accept my sincere apologies for not meeting your expectations. It is with much regrets that we held you back over the towel incident. Please rest assured I have personally spoken with my Guest Service Manager to make sure such incident does not reoccur.... More 

Travelers are raving about these Tamuning hotels

2 reviews
5 of 5 stars Reviewed July 1, 2015 via mobile

Awesome service. Definitely the one to check out. Very military friendly and great customer service. Right when we walked in they were quick to help us out. Front desk clerk Jorem was a great representative. Thanks for the great experience. 10 out of 10!

Was this review helpful? Yes
sunardi l, General Manager at Aqua Suites Guam, responded to this review

Hafa Adai Dionade, First and foremost thank you for your dedication, service and sacrifice for defending our freedoms and way of life. We are delighted that you loved your experience at Aqua Suites Guam and the team sincerely appreciates your generous compliments. Again, thank you for taking the time to write your review and sharing your wonderful stay and enjoying... More 

1 review
5 of 5 stars Reviewed June 22, 2015

We really had a great time staying in your Hotel, with very courteous and funny staff (Monette, Jeron and the supervisor/Manager) Thank you all for the being very accommodating and make our stay a great experience...I would recommend Aqua Suites Guam, very convenient place to stay, it is very accessible to restaurants, store and shopping places.

Was this review helpful? Yes
sunardi l, General Manager at Aqua Suites Guam, responded to this review

Hafa Adai Cherryl T, Thank you for staying at Aqua Suites Guam. I am happy to hear that mySuper Star Team provided you with a wonderful customer service and you had a great stay at our property. Here at the Aqua Suites Guam, we firmly believe that it is our duty to provide our guests with a warm and highest... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 9, 2015

It is advisable to look at a room first. 1 room really did smell bad. So we got another room that was better. For the price it was ok I stayed in worst hotel in the states that cost more. I would recommend it for a night or two. If your military try getting a room at Anderson or the... More 

Was this review helpful? Yes 1
sunardi l, General Manager at Aqua Suites Guam, responded to this review

Hafa Adai Smokeyak, Greetings from Aqua Suites Guam and many thanks for sharing your review with us on Tripadvisor. Please accept my sincere apologies for not meeting your desired level of service during your recent stay with us. Thank you for sharing your experience with us so that we may review and improve our processes to provide a better service... More 

Cape Town Central, South Africa
Level Contributor
330 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
3 of 5 stars Reviewed June 8, 2015

We stayed for one night after we were booked in by the airline as result of a delayed flight. The room was very small, but, comfortable and clean. The hotel is near the airport and you have to take a taxi to get to town. The staff were very friendly and the breakfast was good.

Was this review helpful? Yes 1
sunardi l, General Manager at Aqua Suites Guam, responded to this review

Hafa Adai Dajoma, Thank you for stayong at Aqua Suites Guam and taking the time to write this review. It is a delight to know you had an enjoyable stay and all of us appreciate your kind compliments for the team’s service and facilities. Again, thank you for taking the time to write your review. We look forward to see... More 

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