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All 3 Kapolei hotels

JW Marriott Ihilani Resort and Spa

4.5 of 5 Resort   |   92-1001 Olani Street, Kapolei, Oahu, HI 96707
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83%
Ranked #3 of 3 hotels in Kapolei
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
la_jazz_girl Los Angeles
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1,362 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (307)
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Los Angeles
Contributor
20 reviews 20 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel lives up to JW standards, need I say more? I've stayed twice and each time have had HUGE rooms with very large bathrooms. (Granted, I was upgraded to a deluxe room.) The balconies are huge. There is a resort fee and with that you get reduced parking and a long list of discounts. My only complaint is that... More

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Oxnard
Senior Contributor
30 reviews 30 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We loved our stay at the JW Marriott Ihilani Resort. The staff was so helpful and very friendly. They always had good advice for us whether it was regarding local hangouts and cuisine, or more traditional vacation/tourist advice. It was a beautiful, open, relaxing lobby that actually felt very warm and inviting with little couches and chairs to hang out... More

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Philadelphia, Pennsylvania
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our family of four stayed at this hotel for three nights at the conclusion of our Hawaii vacation (we had spent a week on Kauai). After conducting a lot of research, it became apparent to me that we did not want to stay on Waikiki -- way to commercial and bustling (I have access to malls at home if I... More

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Austin, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We are a family of 4 that stayed at the JW in early July and it was the best vacation of our lives so far. The hotel staff were wonderfully accommodating and polite from front desk to concierge to pool attendants. Noelani with concierge was the lady we dealt with the most and was very knowledgable about the area and... More

Was this review helpful? Yes 2
Hoover
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for a family vacation for 7 days during our recent trip to Hawaii. The hotel has great amenities and services that make the stay worth it. Although it is a little off the beaten path and not in downtown Honolulu it is well worth the trip. They have a great lagoon for all types of activities and... More

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Cleveland, Ohio
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed at this property and truly enjoyed it. We had an ocean-view room which made each day's sunset (in June) an event in itself. I would recommend that view if affordable. When we were there the pool and beach were not crowded. Chairs were easily available and the pool bar was accessible. We also had no... More

Was this review helpful? Yes 3
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your review. We are honored that you have chosen the JW Marriott Ihilani Resort & Spa for your romantic getaway. From the valuable feedback we have received from our guests, we have simplified the often-used charges that accompany many of our resort’s amenities. We were delighted to hear that you enjoyed the spacious and well-appointed guest rooms,... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I have been married 8 years and decided to visit HI, for a late honeymoon. I decided on this hotel because of the location and was not disappointed. The hotel was absolutely beautiful. Only issues were the water pressure and not all restaurants were opened.

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Olney, Maryland
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

My wife and I went here for our honeymoon. The stay started off bad bad there were a few things in the room that were broken (phone and a few small items). We asked management just to fix them while we were grabbing some food. When we came back the door to our room was wide open and no one... More

Was this review helpful? Yes 4
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your review. I sincerely apologize for the unsatisfactory experience during your honeymoon stay. I understand how uncomfortable and unpleasant your situation is. I am following up with the managers assisting you to resolve the issues. Thank you again for bringing your concerns to our attention. Kindest regards. More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Day one impressions ...Interesting dynamic being located next to Disney resort. Tons of kids everywhere. This is not a place for romantic get away from the kids. Room was a little worn and outdoor furniture on patio had funky stains on pads. However View was spectacular. Went to lounge on main level and enjoyed complimentary Mai Tai! Nice touch. Staff... More

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JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your review. We are honored that you have chosen the JW Marriott Ihilani Resort and Spa for your Hawaii family vacation. The hotel caters to all guests. The family traveler with children will tend to visit during the school break periods. Couples seeking tranquility tend to travel before and after this family season. Our reservation agents will... More

London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was fantastic. We were upgraded to a mountain view room but had a partial ocean view too. The hotel was very much part of a resort which meant that there were plenty of local amenities - albeit sometimes expensive ones. The shark and ray pool was great. The beach bay was absolutely stunning and another couple of quieter... More

Was this review helpful? Yes 1
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for taking the time to write a review as we know it as been some time since your last visit. As a valuable guest, your feedback is extremely important to us. We were thrilled to hear to that you were guided every step along the way. Thank you again for your review and the gorgeous pictures you have... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(11)
  • KO OLINA(11)
  • Ocean view room(10)
  • North shore(8)
  • Ocean views(4)
  • Paradise Cove luau(4)
  • Hotel restaurant(3)
  • Great Place(3)
  • Breakfast buffet(3)

Additional Information about JW Marriott Ihilani Resort and Spa

Address: 92-1001 Olani Street, Kapolei, Oahu, HI 96707
Phone Number:
Location: United States > Hawaii > Oahu > Kapolei
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — JW Marriott Ihilani Resort and Spa 4.5*
Reservation Options:
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Also Known As:
Jw Marriott Ihilani Hotel Kapolei
JW Marriott Ihilani Resort And Spa Hawaii/Oahu
Marriott Kapolei
Kapolei Marriott
Jw Marriott Oahu

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The JW Marriott Ihilani Resort and Spa is an oceanfront hotel that overlooks one of four beach coves. AAA Four Diamond rating with spacious guest rooms and lanais located on the western shore of Oahu. Guests enjoy on the on-site spa, sumptuous dining options and the championship Ko Olina Golf Club. ... more   less 
Number of rooms
387

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