Would never stay here again. I wrote an e-mail to the GM and to Marriott Customer Care. Outdated room...terrible experience. Valet Employees were unprofessional and rude. From the second we pulled up, they did not come over to our car to open the door. They waited for us to exit the car and instead of welcoming us in a professional... more

We have traveled to Hawaii many times, but this was our first stay at the J.W. Marriott Ihilani. We spent the first 5 days of our trip in Waikiki and chose to relax & enjoy the last six days of our vacation at this beautiful resort. We found the hotel staff to be friendly, prompt, accommodating, and helpful in every... more

We stayed at the JW Marriott, KoOlina for six nights. Great location, great rooms, very spacious with good views. We had a suite which was beautiful. The food at all restaurants was outstanding and all the help was great. Would stay there again. more

My husband and I went to stay at this hotel for our 20th anniversary. It was hands down the most beautiful hotel I have ever stayed in. There is a beautiful shark pond and sting ray pond swirling around the side of the lobby. The inlet ponds-manmade- from the ocean make for perfect snorkling. The staff, food, and amenities were... more

Well, after looking at many on-line reviews we decided to book at the Ihilani. The pictures look fantastic. The lobby is very nice and the concierge and Expedia local expert all were helpful. ROOMS: The registration girl did a good job and was very friendly. However, I was not impressed with my "ocean front" room as it looked out towards... more

The experience was great. I am sure by reading others comments that the most common comment is about everything being full price. I agree but this is a resort on Oahu, so this is not the place to come on a budget. However if you want the experience of a life time and great service, food, a room to go... more

We had the best time of our lives and the hotel made that happen. The best service I ever had, amazing view from our spacious room. Concierge did a great job planning our entire honeymoon. It was like they read our minds sometimes and knew exactly where we wanted to go and what type of service we required. Always polite... more

I don't know what I can say that the other positive reviews have not already said. Check In was easy, and actually let me look at 2 rooms because I didn't think I like the first room we were assigned. The front desk staff was very friendly. We had a sunset view room, we could hear the waves and it... more

Hotel staff was very friendly and we really enjoyed the atmosphere of the Ihilani. We had a fantastic Room with Seaview - sleeping with the open Lanai and the sound of the waves was just awsome... The 3 small lagoons were fantastic for snorkeling, sunbathing and swimming. The Spa was very nice and I met John Travolta in the Sauna... more