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All 3 Kapolei hotels

JW Marriott Ihilani Resort and Spa

4.5 of 5 Resort   |   92-1001 Olani Street, Kapolei, Oahu, HI 96707
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84%
Ranked #3 of 3 Hotels in Kapolei
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 days ago
Peggy N San Francisco, California
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1,419 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent the last 2 days relaxing at the resort. Just left the car to the valet until our departure. Listened to the waves in our ocean view room. Had a very filling lunch at the nearby Aulani hotel. The lagoon was perfect for swimming and waiting for the turtles to appear. Lounge chairs with umbrellas were accessible. Shuttle bus... More

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Kapolei, Hawaii
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at this property several times over the years and we always enjoy it. It is by far our favorite hotel on the island. It is some what off the beaten path, away from the craziness that is Waikiki. The staff at the hotel is second to none, they are always kind and courteous. At check-in our agent... More

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JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your review. We are honored that you have chosen to the JW Marriott Ihilani Resort & Spa for your staycation. We sincerely apologize for your disappointment. We truly regret that we did not handle things better and have followed up with our team to ensure a situation does not recur. We regularly make improvements to our service... More

San Antonio, Texas
Top Contributor
69 reviews 69 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We've been to Oahu many times and stayed many places on the island. This time we decided to do an Oahu roadtrip, staying in 5 different places over 2 1/2 weeks. This hotel was our second stop. We have only been to this part of the island once and did not stay at this hotel. I don't know how old... More

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JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your review. We are honored that you have chosen to the JW Marriott Ihilani Resort & Spa for your romantic getaway. We were thrilled to hear that you wanted to quench your thirst for quiet luxury and you were guided every step along the way. The Ihilani was the first hotel development within Ko Olina and has... More

honolulu
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Really had a great time at the State real estate conference, spa and food and wine event on the beach. The welcome was terrific. Wonderful oceanview room with spectacular Sunsets & oceanviews. Everyone was friendly. Fun scene at the Pool and pool-side bar. Best Japanese restaurant on the island..have the buffet. OMG. The nearby shopping center has a great sundry... More

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JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank your for your review. We are honored that you have chosen the JW Marriott Ihilani Resort & Spa for your business needs. We were elated to hear that your recent event was crafted for performance. Thank you for recognizing the staff as they take pride in serving you. We were thrilled to hear that you enjoyed the spacious and... More

Industry, Pennsylvania
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We visited the island for our honeymoon, staying Oahu for 3 days. I wanted to stay away from the big city feel of the Waikiki and Honolulu area. This was the answer provided you time your travels around the terrible traffic near the city. The hotel was clean in a great location. The lagoon area was always active. The sidewalk... More

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JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your review. We are honored that you have chosen the JW Marriott Ihilani Resort & Spa for your honeymoon. We were excited that you wanted a different experience from Waikiki. The Ihilani is truly an outer island experience on Oahu, which is part of what attracts many of our guests. We were elated to hear that you... More

channel islands
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is quite a way out but in such a beautiful area. On arrival they upgraded our sons to a sea view so they could be next to us which was a vey nice gesture. The rooms and hotel are a little old but they are still very nice for the cost. The Disney hotel next door makes no... More

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JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your review. We are honored that you have chosen the JW Marriott Ihilani Resort & Spa for your Hawaii family vacation. We were excited to hear that you were guided every step along the way. We hope to see you again soon. Aloha and warm regards. More

New Jersey
Top Contributor
64 reviews 64 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My family and I were in Hawaii in August to attend a wedding. We were staying in Waikiki, but the ceremony and reception were in Ko Olina. Because of the forecast hurricane warnings on the day of the wedding, I reserved a room at the last minute for two nights as a precaution. There were six of us, and I... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent hotel, very clean, great service provided by a very friendly staff. I would definitely recommend this hotel. Away from the hustle and bustle of downtown Honolulu in a very quiet area. Can't wait to return.

Was this review helpful? Yes 1
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your review. We are honored that you have chosen the JW Marriott Ihilani Resort & Spa for your Hawaii family vacation. The location of the resort really allows you to access all the areas of the island. The Ihilani is indeed a special place for sunsets as it truly an outer island experience on Oahu, which is... More

Oahu, Hawaii
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel and the services have been the best I have ever been to. The location of the resort with the surroundings be in a gated community area but has everything you need right there. There is a shuttle available to take you to any area in the community like Roy's which is a top quality restaurant (check the trip... More

Was this review helpful? Yes 3
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your wonderful compliments. We are honored that you have chosen JW Marriott Ihilani Resort & Spa for your extended vacation. We were thrilled to hear that you had an enjoyable and memorable stay. From luxurious spa treatments to unparalleled service, we are singularly focused on providing a truly indulgent and calming experience. Our staff enjoys personalizing your... More

Las Vegas, Nevada
Top Contributor
71 reviews 71 reviews
47 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my second trip here in 20 years. The place has definitely changed since then. Lots of new developments, one of which is the Disney Hotel next door. When I heard about it, I immediately had thoughts of of a grotesque primary colors hotel with Micky and Minnie running after screaming kids. To my delight, it is done in... More

Was this review helpful? Yes 1
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your review. We are honored that you have chosen the JW Marriott Ihilani Resort for your return visit. We were elated to hear to that you were guided every step along the way. Thank you again for your feedback and the beautiful pictures you have attached. We thoroughly enjoyed reading your review. It has been a pleasure... More

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Hotel Summarization (Beta)

What travelers say

  • KO OLINA(11)
  • Very nice(11)
  • Ocean view room(10)
  • North shore(8)
  • Ocean views(4)
  • Paradise Cove luau(4)
  • Great Place(3)
  • Hotel restaurant(3)
  • Breakfast buffet(3)

Additional Information about JW Marriott Ihilani Resort and Spa

Address: 92-1001 Olani Street, Kapolei, Oahu, HI 96707
Location: United States > Hawaii > Oahu > Kapolei
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — JW Marriott Ihilani Resort and Spa 4.5*
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Also Known As:
Jw Marriott Ihilani Hotel Kapolei
JW Marriott Ihilani Resort And Spa Hawaii/Oahu
Marriott Kapolei
Kapolei Marriott
Jw Marriott Oahu

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