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All 3 Kapolei hotels

JW Marriott Ihilani Resort and Spa

4.5 of 5 Resort   |   92-1001 Olani Street, Kapolei, Oahu, HI 96707
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Ranked #3 of 3 hotels in Kapolei
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 2 days ago
MauiWorldTravelers Hawai'i
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hawai'i
Top Contributor
173 reviews 173 reviews
21 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Here's a review from a local's perspective. ATMOSPHERE: The main entrance is plain and simple compared to resorts on other islands. The lobby is an old-style enclosed atrium that can result in a long walk around the perimeter to your room. The color scheme throughout is an elegant plain white. The resort sits on a man-made cove which is perfect... More

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JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your review. We are honored that you have chosen the JW Marriott Ihilani Resort & Spa for your business travels. We were delighted to hear that you enjoyed the beachfront location, relaxing setting, and friendly staff. We regret that you were misinformed and apologize for the inconvenience. The adult only lap pool is located on the 5th... More

New Jersey
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Getting away from the crowds in Waikiki, the JW Marriott located in beautiful Ko Olina, is a great place to stay. The hotel and grounds are lovely and the staff very courteous and efficient. We had a oceanfront king-bed room on the 6th floor with a good-size balcony and an extremely spacious bathroom, with two sinks, a bathtub, large stall... More

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JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your review. We are honored that you have chosen the JW Marriott Ihilani for your romantic getaway. Thank you again for recognizing the staff as they take pride in serving you with personalized experiences to guide you every step along the way. We regret that this was not your impression and offer our sincere apologies. From the... More

Martinez, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very helpful staff,there is no waiting when you check in, was able to accommodate for early check in. Nice size room and balcony , ocean view. The breakfast buffet - good selection of fresh Fruit, juices and pastry. I was surprised only 1 swimming pool, although nice beach,

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JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your review. We are honored that you have chosen the JW Marriott Ihilani Resort & Spa for your Hawaii vacation with friends. We were thrilled to hear that you enjoyed the spacious and well-appointed guestrooms, friendly staff, and beachfront location. We regret that you were misinformed and apologize for the inconvenience. The adult only lap pool is... More

San Marcos
Contributor
15 reviews 15 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here last summer, June 2013. I intended to write a review upon return but life got busy. Next thing I knew, I was pregnant with triplets. After suffering through months of "morning sickness", managing a triplet pregnancy, and now raising triplets, I finally found a "free" moment to write this review, lol. Our trip was... More

Was this review helpful? Yes 2
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for making the JW Marriott Ihilani Resort & Spa your choice for travel accommodations. Congratulations on your growing family! We appreciate your time to write this review as we know it has been some time since you last visited. We thoroughly enjoyed reading your review. We regularly make improvements to our services as result of the valuable feedback... More

Los Angeles, California
Contributor
12 reviews 12 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The JW Marriott Ihilani Resort and Spa on Oahu has become our escape. The accommodations are luxurious, room sizes are generous, the staff is eager to please and the grounds are beautiful. The hotel is located on a lagoon that offers refreshing water play or relaxing book reading in a breeze cooled cabana. The onsite restaurants are excellent . .... More

Was this review helpful? Yes 1
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your review. We are honored that you have chosen the JW Marriott Ihilani Resort & Spa for your romantic getaway. We were thrilled to hear that you enjoyed the spacious and well-appointed guestrooms, beachfront location, and relaxing setting. We were happy to hear that you enjoyed the onsite restaurants and nearby dining options. Thank you for recognizing... More

Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is an amazing place. Staff are so friendly. The pool overlooks the beach. The beach is incredible. Many people get married here. I saw 5 brides over one week end. They have a great restaurant called Azul that has incredible pasta. Now for the bad news- it is closing down at the end of the year. Highly recommend to... More

Was this review helpful? Yes 3
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for making the JW Marriott Ihilani Resort & Spa your choice for travel accommodations. The Ihilani is indeed a special place for sunsets as it is truly an outer island experience on Oahu, which is part of what attracts many of our guests. Thank you again for recognizing the staff as they take pride in serving you with... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

We loved this hotel among for its ambient and beautiful view. The room is spacious and the staff are very friendly and courteous. Concierge will help you with all sort activities and discounts around the hotel. Hokule's Louge is great place with ocean view for a nigh cap.

Was this review helpful? Yes
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your review. We are honored that you have chosen the JW Marriott Ihilani Resort & Spa for your Hawaii vacation. We were elated to hear that you enjoyed the spacious and well-appointed guestrooms, beachfront location, and friendly staff. Aloha and kindest regards. More

San Francisco, California
Contributor
18 reviews 18 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 8/4-14/14. Stayed here last summer as well. Stayed on "Sunset View" side of hotel versus pool/lagoon view and actually preferred it. Definitely go for a floor >6 to really enjoy the view. Love the property, rooms, spa, gym, staff and on/off property restaurants. Bad news. The hotel will close 1/1/15 for 18-24 months for a major renovation and in... More

Was this review helpful? Yes
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for making the JW Marriott Ihilani Resort & Spa your Hawaii choice for travel accommodations. We were excited to hear that your annual stay was once again enjoyable and memorable. Thank you for sharing your memories with us in the playful picture you have attached. We sincerely appreciate your support over the years. It has been an honor... More

Austin, Texas
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

My review is probably a bit biased as we were upgraded to a 'giant' suite for our stay. We had a lovely balcony that looked out at the pool and beyond to the beach. The room itself was well appointed with a monster closet and bathroom. I was very happy with the service - they were very responsive to requests... More

Was this review helpful? Yes 1
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your review. We are honored that you have chosen the JW Marriott Ihilani Resort & Spa for your Hawaii family vacation. We were thrilled to hear that you were guided every step along the way. Aloha and warm regards. More

Pasadena, California
Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great ocean views start from floor 5 and up - ask for an ocean view away from the pool area. Nice touch - in-room fridge (that way, you can stock up on water and drinks). Hotel reception desk, concierges and room cleaning staff were top notch, very friendly and efficient. Rooms, lanai and bathrooms very spacious and modern. If you... More

Was this review helpful? Yes
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review

Thank you for your review. We are honored that you have chosen the JW Marriott Ihilani Resort & Spa for your Hawaii family vacation. Thank you for your sharing your feedback. We regularly make improvements to our guest services as a result of the valuable feedback we receive from our guests. We were elated to hear that you enjoyed the... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(11)
  • KO OLINA(11)
  • Ocean view room(10)
  • North shore(8)
  • Ocean views(4)
  • Paradise Cove luau(4)
  • Great Place(3)
  • Hotel restaurant(3)
  • Breakfast buffet(3)

Additional Information about JW Marriott Ihilani Resort and Spa

Address: 92-1001 Olani Street, Kapolei, Oahu, HI 96707
Phone Number:
Location: United States > Hawaii > Oahu > Kapolei
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — JW Marriott Ihilani Resort and Spa 4.5*
Reservation Options:
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Also Known As:
Jw Marriott Ihilani Hotel Kapolei
JW Marriott Ihilani Resort And Spa Hawaii/Oahu
Marriott Kapolei
Kapolei Marriott
Jw Marriott Oahu

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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The JW Marriott Ihilani Resort and Spa is an oceanfront hotel that overlooks one of four beach coves. AAA Four Diamond rating with spacious guest rooms and lanais located on the western shore of Oahu. Guests enjoy on the on-site spa, sumptuous dining options and the championship Ko Olina Golf Club. ... more   less 
Number of rooms
387

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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