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Turtle Bay Resort

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GreenLeadersPlatinum level
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57-091 Kamehameha Highway, Kahuku, Oahu, HI 96731
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Best prices for: 1 room 1 guest
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Turtle Bay Resort
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Turtle Bay Resort
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1,180 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colorado Springs, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed today NEW

The GOOD... Fantastic views. Quiet / Serene area. Fantasic snorkeling bay adjacent to the hotel. Fantastic exercise room with lots of jogging trails around. Good place for an adult getaway. Loved that our concierge recommended Pounders, a new, nice, affordable restaurant at the Polynesian Center (10 min) away. The BAD.... We were so disappointed with Turtle Bay. I know the... More 

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Ewa Beach, Hawaii
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I am so glad that I can say that my family and I were invited back to the famous Turtle Bay Resort by the well-known Executive Chef Conrad Aquino. We had what I call, "a dinner to remember" at the resorts infamous Pa'akai restaurant. The food and service were superb. Our stay at the resort was amazing. Our whole family... More 

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TurtleBayResort808, General Manager at Turtle Bay Resort, responded to this review

Aloha, Thank you for the excellent review on TripAdvisor. We truly appreciate how highly you speak of our staff – as we all strive to serve our guests with the true aloha spirit. We are blessed to have Executive Chef Conrad Aquino on our team and I know he will be delighted when I share your wonderful review with him.... More 

Pinetop-Lakeside, Arizona
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We spent 10 days for our anniversary army at TurleBay Resort and can't say enough about their amenities and excellent service. Their staff was top notch and took such good care of us. The Cabanas were our home away from home with the surf right outside our door. We booked several local activities through the hotel and we had very... More 

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TurtleBayResort808, General Manager at Turtle Bay Resort, responded to this review

Happy Anniversary! Thank you so much for the great review on Trip Advisor and highly recommending Turtle Bay. I am glad you two enjoyed several adventures and our top notch service. We strive to take care of our guests as if they are part of our own family and I’m so happy we were able to do this for you.... More 

Honolulu, Hawaii
Top Contributor
57 reviews 57 reviews
12 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We love coming here especially on the weekends. Lucky enough that we do live here on the island of O'ahu. The property is really a beautiful place all around. This is where we go for our stay-cation, away from the bustling town of Waikiki. The service and it's people are always pleasant.

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TurtleBayResort808, General Manager at Turtle Bay Resort, responded to this review

Aloha, Mahalo for spending your recent staycation at Turtle Bay! I am glad you enjoyed our beautiful property and I hope you took advantage of our 12 miles of trails during your time with us so you could soak it all in. Thank you for sharing my staff is always pleasant during your stay. We look forward to serving you... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Turndown attendants TEORA and JANETTE at the Turtle Bay Resort in Hawaii were very nice, accommodating and helpful! They were super friendly and made sure our stay were comfortable by providing the things we needed! I will highly recommend them and this resort to anyone.

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TurtleBayResort808, General Manager at Turtle Bay Resort, responded to this review

Aloha, Mahalo for staying at Turtle Bay and sharing your awesome experience on Trip Advisor! We strive to provide exceptional customer service for every guest every day and it is always wonderful to hear when we succeed. I will be sure to share your review with Teora and Janette as well as commend them for their excellent service! I am... More 

San Diego, California
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We first found out about turtle bay from a Hollywood movie in which it was featured and it looked nice so we decided to book a room here for our anniversary and we could have been happier with our choice! Staff was friendly, rooms were clean and cozy and Arnold Palmer golf course was exquisite!! It's way out of Honolulu... More 

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TurtleBayResort808, General Manager at Turtle Bay Resort, responded to this review

Aloha & Happy Anniversary! Thank you for deciding to stay with us at Turtle Bay and sharing your great experience on TripAdvisor! It is great to know you enjoyed our Palmer course- which you won’t be surprised to know is rated as a top 100 US course by Golf Digest. Thank you for your kind words and recommendation on Trip... More 

Rochester, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Turtle Bay is expensive.. I found a discount on line.The hotel did not offer it to me on the phone until i mentioned it to them. All rooms face water so that is a plus. The furnishings were beautiful and comfortable and clean..The staff was friendly and helpful. I only ate breakfast there which was okay. I noticed some travelers... More 

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TurtleBayResort808, General Manager at Turtle Bay Resort, responded to this review

Aloha, Thank you for spending time with us at Turtle Bay on your recent trip to Oahu. I am pleased to read that you enjoyed many facets of your stay with us. We believe our recent renovations and great amenities (snorkeling equipment for two hours daily, ukulele lessons, brand-new fitness center, live entertainment & more) bring great value to our... More 

Nairobi, Kenya
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We have been here 4 times and loved it each time. Highly recommend it. The staff are superb.The food is fantastic. The customer service is top notch. We also highly recommend the diving. Erwin and his wife. Esther and their dive masters are great.The only thing that could be improved on are the mattresses, but we slept decently enough.

Was this review helpful? Yes
TurtleBayResort808, General Manager at Turtle Bay Resort, responded to this review

Aloha, Thank you so much for continuing to visit us. Your wonderful comments are greatly appreciated and I will be sure to share them with Erwin and Esther, as we are very fortunate to have them on our team. We strive to provide exceptional customer service for every guest, but more than anything, we want you to feel like family... More 

North Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at Turtle Bay for 5 nights as the second part of our honeymoon in Hawaii. After a very average experience during the first part, we were tired and a bit iffy about the service we can expect. My wife checked us in and she said that the gentleman who she spoke with was "amazing". He listened and understood... More 

Was this review helpful? Yes 1
TurtleBayResort808, General Manager at Turtle Bay Resort, responded to this review

Aloha and Thank you for the amazing review on Trip Advisor. Congratulations on your marriage and I am glad you enjoyed the champagne I sent up to your room! I am thrilled you were extremely satisfied with your stay. Thank you for highly recommending Turtle Bay to others and I hope to have the honor of welcoming you back someday.... More 

ireland
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Where do i start, the first thing i would say is the website does not do this hotel / resort any justice. While you get a sense of size and comfort the website does not demonstrate the amazing levels of service you receive. Most importantly the effort that is taken to make sure your stay is perfect in every way.... More 

Was this review helpful? Yes
TurtleBayResort808, General Manager at Turtle Bay Resort, responded to this review

Aloha, Thank you for sharing Turtle Bay is the perfect place for everyone! It is our main goal to make our guests feel well taken care of and I am thrilled we succeeded during your stay. We look forward to your return! Mahalo, Danna Holck Vice President & General Manager More 

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