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Turtle Bay Resort

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GreenLeadersPlatinum level
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57-091 Kamehameha Highway, Kahuku, Oahu, HI 96731
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Turtle Bay Resort
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2,205 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our second visit to the Cottages at Turtle Bay and again sensational. They have revamped them a bit which only improved an already idyllic location. The addition of a lounge on the lanais was perfect. The only downside, was the lack of flyscreen door to our cottage (no. 142) so it meant you had to have the glass door closed... More 

Helpful?
Thank CottonWoolOz
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We traveled as a family of 12. We had a 3 bedroom villa and another suite in the hotel. Loved the accommodations just wish it was a private beach as we had done young girls strip out of their street clothes into their swimsuits right in front of my children.

Helpful?
Thank Jodi P
Orlando, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The resort location is undeniable...the service was better than decent. Rooms were average for this type of resort and the service was good but not memorable. We didn't really utilize the activities offered at the resort. Breakfast buffet was good but all of the on site food options were over priced. The pool was heated and nice sized w tremendous... More 

Helpful?
Thank Jane A
Broadbeach Queensland
Level Contributor
83 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our first visit to Turtle Bay Resort and it was certainly enjoyable. We stayed in one of the beach cottages which was well worth the extra - the room was always clean and the staff very friendly. We had golf as part of our package and both on site courses were in great condition and the pro shop... More 

Helpful?
1 Thank broadbeachboy
Auckland Region, New Zealand
Level Contributor
88 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was our third stay at Turtle Bay - we stayed in one of the villas. The golf inclusive package was very good money for value but the service at the resort was a real let down as was the food. We were celebrating a special birthday and there was no acknowledgement of this even though i had specifically mentioned... More 

Helpful?
1 Thank Kiwi75
TurtleBayResort808, General Manager at Turtle Bay Resort, responded to this review

Aloha, Thank you for staying with us and sharing your experience. It is nice to know you enjoyed our golf package but I am sincerely sorry to read you were disappointed with the service you received during your recent stay. We strive to ensure all of our guests make wonderful memories and I see we did not accomplish that goal... More 

Redding, California
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We arrived at Turtle Bay Resort and we were welcomed by the very friendly Valet/Bell Hop staff. We continued to the front desk and were helped by Carol (who also helped us check out.) Carol provided excellent customer service and made us feel very welcomed at the resort. When we went up to our Premier Oceanfront King Room we were... More 

Helpful?
1 Thank Traci R
TurtleBayResort808, General Manager at Turtle Bay Resort, responded to this review

Aloha Traci, Congratulations on your honeymoon! I am delighted to read our Premier Rooms were the perfect fit for your celebration and exceeded your expectations. Thank you for speaking so highly of our staff, especially Carol and Eddie. I will be sure to share your kind review with them and commend them for their aloha spirit. Of course I speak... More 

Phuket, Thailand
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at Turtle Bay Resort 3 times & it always ticks all the boxes. Friendly, helpful staff are always close by. The resort caters for everyone. The "beach" is beautiful & the restaurant there is great for lunch & dinner. We have stayed in the hotel as well as the villas & thoroughly enjoyed both styles of accommodation.... More 

Helpful?
1 Thank Flipket
TurtleBayResort808, General Manager at Turtle Bay Resort, responded to this review

Aloha, Thank you for continuing to visit us. We truly appreciate your patronage and your input. I am delighted to read every time you stay you have a wonderful time! We all look forward to welcoming you back again soon. Mahalo, Danna Holck Vice President & General Manager More 

Airdrie, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We arrived after the Pro Bowl and we received an upgrade to a Premier Ocean View room (south wing). The room was immaculate and spacious, with breathtaking views..... We had lunch and drinks mainly at The Point, staff were great especially Ashley! If you plan to stay at Turtle Bay with a view to seeing the rest of the island... More 

Helpful?
Thank Gillster40
TurtleBayResort808, General Manager at Turtle Bay Resort, responded to this review

Aloha, Happy Honeymoon & Happy Birthday! I am thrilled you had an amazing time celebrating the special occasions at Turtle Bay! It is nice to know your stay was heavenly- from your room on our 6th floor to the adventures we offer. Thank you for your great review and we hope to welcome you back to Oahu’s North Shore soon.... More 

Los Angeles, California
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

This most recent visit to Turtle Bay wasn't my first, but by far my favorite! It's the first time my daughter and I stayed in a cottage, just yards away from the rolling waves, complete with comfy hammocks and spectacular sunset views. Yes, the cottage was perfectly beautiful and relaxing, however, it was the complimentary concierge service all cottage guests... More 

Helpful?
Thank Alysha D
TurtleBayResort808, General Manager at Turtle Bay Resort, responded to this review

Aloha Alysha, Thank you for sharing your wonderful experience in our Beach Cottages. I couldn’t help but smile when I read how Dennis and Kalani made your stay extra memorable- even better you left with them as lifelong friends. I will be sure to share your kind review with them as well as commend them for their true aloha spirit.... More 

Overland Park, Kansas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our stay at Turtle Bay is not the usual visit due to being guest of the NFL. We did arrive though a few days early to enjoy some fun in the sun relaxation. The hotel was switching from one convention to the ProBowl crowd in a couple of days and issues do come up. So we would like to extend... More 

Helpful?
Thank CHERYL T
TurtleBayResort808, General Manager at Turtle Bay Resort, responded to this review

Aloha Cheryl, Mahalo for staying with us at Turtle Bay and sharing your experience. It is nice to know Diane took care of you throughout your stay. One of our employee values is the Hawaiian word “hanai” which means to basically adopt someone into your own ohana or family. I can tell Diane took great care of you and I... More 

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