My husband and I stayed here and it was great! the beach was wonderful, the had several pools, nice. Restaurant and bar very good. They gave you beach towels everyday. There was a great shuttle service at hotel. All in all I would definitely stay there again. The welcome desk was great on helping with the tours.

Before arriving in mayo for our stay I called twice to verify the room reservation had a crib the gentleman on the phone both times assured me it was in the computer upon arrival noticed room was spectacular for the price then I turned the a/c on one vent in entire room and it wasn't blowing hardly any air at... More

My wife and I stayed 6 nights in a Garden View Studio in the Coconut building. The staff was extremely helpful, responsive, and cheerful. The room was excellent with a comfortable bed, nice little kitchen and plenty of room for two people. It was very quiet outside our room with a pool very close by. The beach was a short... More

Wow! It's hard to believe we're all talking about the same place. I think it may make a difference whether you are staying in units managed by Aston versus individually owned condos. Ours was in the main hotel and it was terrific. Sure, we overlooked a parking lot but we also overlooked a beautiful garden and the ocean - all... More

After reading the reviews, we went with mixed feelings about the rooms. We had booked a regular hotel room. We were more than excited when we were told that we had been upgraded to a studio w. kitchenette on the 5th floor. More than that, we had an ocean view. The room was clean, high quality linings, upgraded kitchen. On... More

This is our second time here and we will be coming back. This is an HOA resort meaning that all units are individually owned. Some are in the rental pool and managed by Aston and others are managed by the owner and available through VRBO or some similar site. This means that the units are not uniform as with a... More

we stayed at the Kaanapali Villas in December. Staff was great. Started off with a nice chat with the front desk as we checked in about 9 p.m. Room was clean and the view was great. Best was the beach right out in front. We took a long walk on the beach board walk every night. Snorkeled with turtles at... More

If you want to stay in your grandparents retirement home, this is the place for you. Our "ocean view" was okay but our balcony was small and no room for chairs let alone standing room. Our room was decorated in a 1970's style. The bed was hard as concrete so we slept on the pull out sofa, not too much... More

We had booked a condo at Kaanapali Villas at appx 5 mo in advance and paid a deposit and when we went to check in, at 10PM we were told that we had been moved to another facility down the road. They sent us on our way to The Whaler with instructions for turns but failed to tell us how... More