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Montage Kapalua Bay

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1 Bay Drive, Lahaina, Maui, HI 96761 (Formerly The Residences at Kapalua Bay)
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Montage Kapalua Bay
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Montage Kapalua Bay
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134 reviews from our community

Traveler rating
    121
    8
    3
    1
    1
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67
37
2
1
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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There are newer reviews for Montage Kapalua Bay
See the most recent reviews
Chicago, Illinois
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 10, 2015

Our family stayed at the Montage Kapalua Bay for 10 days. From start to finish of the trip, we were treated with the utmost care and consideration by all staff, from the concierges to the valets to the pool staffers and spa attendants. The property recommended some wonderful activities, and always managed to get us A++ attention and premiere seating... More 

Was this review helpful? Yes 6
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha, Thank you for sharing your time with us on TripAdvisor. We trust readers will appreciate your pro tip. As 10 days is never long enough, we eagerly await your return to Montage Kapalua Bay. Me ke aloha pumehana (with warmest aloha). David Hoffman, Resort Manager More 

Saint Louis, Missouri
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 9, 2015

The staff at the Montage makes your experience over the top and that is why we continue to come back year after year. Staff members such as Kiha, Brian & Aunti Silla are main reasons why we feel so at home. They are exceptional members to the team;They truly treat us like family. The additional time that Kiha takes out... More 

Was this review helpful? Yes 6
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha Paul, Mahalo for your wonderful review! We are truly fortunate to have amazing associates like Kiha, Brian & Auntie Silla who provide exceptional service and create unforgettable memories for our valued guests. We will be sure to share your review with them. On your next trip to Maui, we hope you will experience the same warmth of Hawaiian hospitality... More 

Healdsburg, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2015

We had an amazing stay at the Montage Kapalua. My husband, our 22-month daughter, and I (6 months pregnant) stayed in one of the oceanview premier rooms, which was perfect in every way. The kitchen was gorgeous (and even gave us some ideas for our upcoming kitchen remodel!), and all the amenities were wonderful. We had a private little grassy... More 

Was this review helpful? Yes 2
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha Janice, We are delighted you enjoyed your babymoon with us at Montage Kapalua Bay. Thank you for sharing your memorable experience with us on TripAdvisor. We appreciate your review of the exceptional service delivered by our associates. Congratulations and we look forward to welcome you and your growing family again. Warmest aloha, David Hoffman, Resort Manager More 

Woodstock, Vermont
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 9, 2015

My husband and I just returned from our long awaited 30th anniversary trip to The Montage Kapalua Bay. We have been to Hawaii many times and this was one of the best hotel experiences we have had in the islands. The staff was warm and welcoming throughout the resort. We loved our room which felt like home instead of being... More 

Was this review helpful? Yes 4
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha, Congratulations on your anniversary! Mahalo for your review and generous praises. We hope readers catch your inside tips and enjoy the wonderful amenities and services that you have experienced as a guest of Montage Kapalua Bay. We truly hope to welcome you and your family for a reunion in the future. Until then, malamo pono (take care)! David Hoffman,... More 

1 review
5 of 5 stars Reviewed February 8, 2015

Our family has stayed at the Kapalua property for several years. Now that the hotel is in place there are additional amenities that make it world class. The experience starts and ends with the incredible views (Molokai and Lanai are in your front yard!). The units have beautiful kitchens, full master suites, a beautiful living room and a huge lanai.... More 

Was this review helpful? Yes
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha Mike, Thank you for making Montage Kapalua Bay your family’s preferred choice on Maui! We will certainly share your heartwarming praises with our outstanding associates who take personal pride in showering our guests with true Hawaiian hospitality and unforgettable memories. We sincerely appreciate your kind words and we are thrilled that your family retreat turned out to be an... More 

Senior Contributor
21 reviews 21 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 3, 2015

wasn't sure what to expect. Found the very best in accommodations and setting. Whale watching from our balcony almost every day. Rooms are fully equipped with top of the line appliances and spacious double suite master bedrooms and baths. Spacious rooms and decks. Grounds are well taken care of. Several pools to choose from. None feel like resort pools. More... More 

Was this review helpful? Yes 2
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha, Mahalo for your refreshing review! We are pleased to know you and your family enjoyed Spa Montage, our relaxing pools, the marine life at Kapalua Bay and of course, our residence – your home away from home. Let us provide you with another memorable family retreat upon your return to Maui. Warmest aloha from all of us at Montage... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed February 1, 2015

I typically wait to complete my stay before writing a review of any sort, but even thought we just checked in last night, we're very appreciative with how every member of the Montage team is thoughtful, conscientious and so pleasant. The rooms are well appointed and thoughtful details are throughout. We look forward to our next week+ and are having... More 

Was this review helpful? Yes
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha Maria, Mahalo for your generous compliments of Montage Kapalua Bay. We are delighted you enjoyed the amenities and excellent services. We look forward to making your next romantic escape even more memorable. Warmest aloha and we await your return, -David Hoffman, Resort Manager More 

California
Top Contributor
112 reviews 112 reviews
70 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed February 1, 2015

Hard to find any faults with this place. The suite was huge, and well equipped with large kitchen and laundry. Property originally built as a timeshare, and although it looks large, there are only 130 units, 50 of which are part of the hotel. They were at 100% occupancy in the hotel during our stay, and the place seemed empty.... More 

Was this review helpful? Yes 2
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha, Thank you very much for sharing your family experience with us on Tripadvior. Your generous praises are truly appreciated, mahalo! We look forward to welcoming you back to Montage Kapalua Bay. Malama pono (take care), David Hoffman, Resort Manager More 

Cleveland
Top Contributor
118 reviews 118 reviews
47 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed January 24, 2015

We were not familiar with the Montage brand so we did not know what to expect. This place exceeded our high expectations. You have all the comforts of home and all the convenience of an ultra luxury hotel. The service is pretty much on par with four seasons. Although they don't nickel and dime you the room prices are high.... More 

Was this review helpful? Yes 3
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha, Thank you for selecting Montage Kapalua Bay for your family getaway. We truly appreciate your generous review and special recognition of our associates. They certainly exude the warm spirit of Aloha and we are thrilled that you have personally connected with most of them during your stay. We sincerely hope you will visit us often so we may continue... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2015

The Montage is exactly what you dream about when looking for a Hawaiian resort. Beautiful rooms, grounds, and amenities. I proposed to my girlfriend here on their beach, and we used James Hoot with Pacific Dream Photography, who are contracted by the Montage. James was so personable and professional. We felt as if he was an old friend. He took... More 

Was this review helpful? Yes 2
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha, Congratulations on your engagement! We are delighted to be a part of this memorable time for you both. Thank you for your review and for recognizing James. We hope to be a part of many more treasured moments in the years to come. Mahalo nui loa (thank you very much), David Hoffman, Resort Manager More 

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