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The Westin Kaanapali Ocean Resort Villas

4.0 of 5 6 Kai Ala Drive, Lahaina, Maui, HI 96761
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The Westin Kaanapali Ocean Resort Villas
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The Westin Kaanapali Ocean Resort Villas
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2,506 reviews from our community

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    637
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Surrey, Canada
Top Contributor
133 reviews 133 reviews
45 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Check in was easy however we arrived at 2:30pm and our room was not available until 4pm (as the stated check-in time) so we just explored the grounds and were called on our cell when the room was ready. If you came by rental car, there is a $10/night self parking fee. The front desk was helpful and got us... More

Was this review helpful? Yes 1
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha lightingboy, We love your detailed review of the resort, thank you. We truly appreciate you taking the time to grade the different areas of the property and are happy to receive your high marks. On behalf of our entire staff, we would like to let you know how grateful we are that you have chosen us for Maui vacation.... More

Dubuque, Iowa
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From check-in to check-out, we were well taken care of by a top notch staff who know how to take care of their customers. Omar Sanchez offered me an upgrade for a reduced amount on checkin that gave me an oceanview room for $50 more a night from island view. Unfortunately, it was an ADA room and Omar along with... More

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Palo Alto, California
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The setting is lovely and the place is well layed out for vacationing. The studios, unfortunately, have a balcony that is 15`x 1`. and the sliding glass doors do not open. We felt trapped! Four hours after we go there we finally got upgraded to a one bedroom condo. It was a very huge improvement. All was fine until at... More

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Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha Wahine1, Mahalo for taking the time to share your Westin experience. We apologize that your villa assignments did not provide you with a relaxing stay. We appreciate your feedback and hope we will have the opportunity to welcome you back to the resort in the future. Mahalo nui loa. Sincerely, Krystle More

Minnesota
Top Contributor
110 reviews 110 reviews
25 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just returned from a 5 night stay on Maui. We could not have been more pleased with our choice. We were in building 8 and had a great view of the ocean. Our suite was spacious and included a washer and dryer, large refrigerator and small cook top. The grounds and units were immaculate. We enjoyed our balcony, the... More

Was this review helpful? Yes 1
Laguna Niguel, California
Top Contributor
67 reviews 67 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Although we had a bad experience 2 years ago at the Westin Ocean Resort Villas, this year's visit was excellent (like it had been in several previous visits prior to the bad experience). Our unit was spotless, and very comfortable (their "Heavenly Bed" is truly heavenly!). Restaurant food was excellent, and the spa treatments were extremely refreshing. One of the... More

Was this review helpful? Yes 1
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha amarcopolo, Mahalo for taking the time to provide us with your review. We are delighted that you enjoyed your time here at the resort. I am glad we were able to provide you with a memorable experience this visit and happy to hear that you will be returning to the resort next year. Please feel free to reach out... More

Oakridge, Oregon
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a large resort but it never felt crowded. We were impressed with the family friendly amenities and the staff members were very friendly. Our group was in a 1 bedroom with an adjoining studio. The rooms were fine, but the studio was a little outdated feeling with a lack of electrical outlets in the main room. (Everybody had... More

Was this review helpful? Yes 1
Western NY
Top Contributor
65 reviews 65 reviews
17 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all, THANK YOU to whoever assigns the units. We requested a unit with at least a bit of ocean view, if possible, and the unit we received for our timeshare exchange exceeded my expectations. Our last Hawaii trip, for our 15th anniversary (Big Island) was marred by a death in the family and turned out to be a... More

Was this review helpful? Yes 1
Nanaimo, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a week- one bedroom partial oceanview unit. Excellent stay. We were really treated like royalty! Unit was immaculate, free shuttle dependable, every staff member was friendly and beyond helpful...all in all, wonderful holiday. This was our second visit in two years and fully met "Westin resort expectations". I can't imagine poor service from these employees; hotel manager... More

Was this review helpful? Yes 2
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha ColleenGerry, We are so excited to hear about your relaxing getaway and couldn't be happier to be a part of it. Thank you for your excellent review, our staff appreciates your kind words. We hope you feel refreshed upon your return home and look forward to welcoming you back again. A hui hou! Sincerely, Krystle More

New York City, New York
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After extensive research, my husband and I chose the Westin Kaanpali Ocean Resort Villas (an SPG hotel) among the available hotels in Maui. Being an SPG member, I wanted to choose among SPG hotels available and we chose the said hotel because of its many amenities including but not limited to: hotel rooms that include a kitchenette, dishwasher and whirlpool.... More

Was this review helpful? Yes 4
medicine hat
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is our second stay at the Westin Kaanapali Ocean Villas. Love the versatility of the different pool areas for the kids, the closeness of the beach and the beautiful rooms! Oh and the comfortable beds and pillows! We dined at the ocean bar and grill and it was okay. The quality of the food was not to the standard... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very nice(33)
  • Full kitchen(25)
  • Pool area(20)
  • Parking lot(20)
  • Pirate ship(20)
  • Black rock(16)
  • Free shuttle(15)
  • Whalers village(12)
  • Grocery store(10)
  • Heavenly beds(10)

Additional Information about The Westin Kaanapali Ocean Resort Villas

Address: 6 Kai Ala Drive, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Westin Kaanapali Ocean Resort Villas 4*
Number of rooms: 1021
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Also Known As:
The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
Westin Kaanapali Ocean Resort Villas
Westin Lahaina
Westin Ka Anapali Ocean Hotel
Westin Villas Maui
Lahaina Westin
Westin Maui Villas
The Westin Kaanapali Ocean Resort Villas Maui/Lahaina

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