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The Westin Kaanapali Ocean Resort Villas

#10 of 30 Hotels in Lahaina
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6 Kai Ala Drive, Lahaina, Maui, HI 96761
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The Westin Kaanapali Ocean Resort Villas
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The Westin Kaanapali Ocean Resort Villas
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2,690 reviews from our community

Traveler rating
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    76
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1,112
1,046
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Roseville, California
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our second trip to Westin Village proved to be just as amazing. The rooms are updated, clean and spacious. The hotel staff was very friendly and helpful. My husband and I stayed as a hotel guest and were able to bypass the daily housekeeping in order to receive a "free" breakfast buffet instead. (That helped cut our pricey hotel breakfast... More 

Was this review helpful? Yes 1
Wisconsin
Top Contributor
71 reviews 71 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed for five nights at the Westin Villas (North building) courtesy of a great SPG offer. We did decline the time-share presentation since it's not an option for us at this time -- and the offer letter did not stipulate that a tour was required, anyway. But we can't say enough about this property, and we... More 

Was this review helpful? Yes 1
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha dseesel, WOW! I am blown away by your review. We are happy to hear that you enjoyed your 5 nights here at the Westin Ka’anapali Ocean Resort Villas. We are also delighted to hear that our team was able to upgrade you to a 1 bedroom villa for you to enjoy all the wonderful amenities we have to offer.... More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

As far as the grounds and rooms themselves, the resort is 4.5 stars. However, if you're looking for a luxury experience and amazing service, this is probably not the resort for you. Since it's a time share as well as a resort, they have certain rules that are counter intuitive to a luxury resort. They cater to the "owners", not... More 

Was this review helpful? Yes 1
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha Pmadden55, Thank you for joining us at The Westin Ka’anapali Ocean Resort Villas and for sharing your experience of your recent stay. We were happy to hear that you enjoyed the grounds and your villa. However, we are sorry that the resort did not meet your expectations. Your comments have been shared with our management team. If you could... More 

Omaha, Nebraska
Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just spent a week in a beautiful spot. The surrounding property, the condominium, the staff,---everything contributed to our wonderful experience in Maui! There are three wonderful restaurants, all kinds of activities for couples, familys, a great boardwalk, a fabulous spa and swimming pool!

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Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha Dede M, We love your tag line and are delighted to hear that your stay with us was Heavenly. Thank you so much for your outstanding rating. We hope to welcome you back to the Westin Ka’anapali Ocean Resort Villas soon. Mahalo, Krystle More 

Houston, Texas
Contributor
15 reviews 15 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location is fabulous! The grounds of the hotel are beautiful, including all the pools and beaches! There are plenty of restaurants around to choose from, which is good because those on the hotel grounds are not remarkable. Shopping is available VERY close, as well as a broad selection of recreational amenities to choose from. The rooms are average and could... More 

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Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha Melissa5911, Mahalo for the thanking the time to share your Westin Ka’anapali Ocean Resort Villas experience. We are happy to hear that you enjoyed the multiple amenities the resort has to offer, from the variety pool selection, our most beautiful Keka’a beach and more. However, we appreciate your feedback regarding our staff, as we take pride in our team... More 

New York, NY
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a beautiful property with a great atmosphere and amenities. The units are very clean and updated. We have stayed in this property 5 times in the last six years (North and South buildings), the other year we stayed in the Princeville property, which was also great. However, this year we had a major disappointment; on Sunday, the property... More 

Was this review helpful? Yes 2
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha NYSun, It is certainly with mixed feelings that we read your review. While we appreciate your comments about our beautiful property and clean villa we are also concerned about the negative issue you mentioned. We would be pleased to connect with you personally regarding the situation if you could please provide us with your preferred contact information to westinvillasexperience@westin.com,... More 

Contributor
16 reviews 16 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband, 13 year old son and I just returned from our 8th stay at this property. We have often thought of trying something new but in the end....nothing comes close. The property is always immaculate. The staff are both accomodating and friendly and at the end of the day I truly feel valued as a loyal return guest of... More 

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Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha cjay0121, Thank you very much for your review. We certainly appreciate and value your loyalty. I am delighted to hear that this is your 8th time staying with us. I will be sure to pass on your kind words to our team about your EXCELLENT remark. We look forward to welcoming you back to Maui for many years to... More 

2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin is a beautiful resort. Fabulous swimming pools & the beach is amazing & we were able to see whales from shore!Employees were all very friendly and accommodating. Restaurants weren't bad--a little pricey (so is everything in Maui). The only thing that we didn't like, (if you haven't experienced it, you will have no idea what I'm talking about)... More 

Was this review helpful? Yes 8
Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This is simply one of the best places we have stayed -(and we have been to Maui over 15 different times!) It has the right combination of being very nice and impeccably maintained , while at the same time being relaxed enough to feel comfortable with the whole family.

Was this review helpful? Yes
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha Tom H, It is so great to hear about your fabulous & relaxing stay! Thank you for your review and we look forward to welcoming you back again. Mahalo, The Westin Ka’anapali Ocean Resort Villas More 

new york
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

me and my husband went for our late honeymoon, we had a great time. we stood for 10 days. rooms were clean and very coney, i loved the wash and dryer in the rooms. we were able to pack light for our trip. all the staff were friendly and helpful. the only down side was at the beach, you have... More 

Was this review helpful? Yes 1
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha agenta, Love it!” These have to be my most favorite two words to hear, especially when it derives from an outstanding Westin Villas experience. We are thrilled that you have chosen us as your honeymoon destination. Thank you. We hope to welcome you back to the resort, soon. Mahalo, The Westin Ka’anapali Ocean Resort Villas More 

Hotel Review Summarization

What travelers say

  • Very nice(20)
  • Full kitchen(14)
  • Pool area(11)
  • Parking lot(8)
  • Pirate ship(6)
  • Breakfast buffet(5)
  • Heavenly beds(5)
  • Grocery store(4)
  • Friendly and helpful(4)
  • Time share(3)
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Beach (10)
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Kids Pool (10)
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One Bedroom with Island View (47)
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Pool (54)
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Studio with Island View (30)
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Hotel & grounds (27)
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