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The Westin Kaanapali Ocean Resort Villas

4.0 of 5 6 Kai Ala Drive, Lahaina, Maui, HI 96761
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The Westin Kaanapali Ocean Resort Villas
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The Westin Kaanapali Ocean Resort Villas
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2,602 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Idaho
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a great time with the family at this resort. Our flight came in late at night and check in was great. They offered free valet parking for the first night which was a real blessing when wanting to get travel weary children off to bed. I had called a few weeks ahead to request a roll away bed... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is my second stay at the Westin Villas and first in the newer north development which was under construction last time I stayed. I much prefer the ambience of the south villas and pool etc however the pirate pool and playground at the north is handy for young children. We have an ocean front villa and it truly is... More 

Was this review helpful? Yes 1
Red Deer, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Arrived on a Wednesday afternoon and everything was in order. Flawless check-in and room was prepared and well appointed. Clean and good partial ocean view room when we expected an island view. The holiday began perfectly and continued that way throughout the entire 10 days. Our family enjoyed all amenities of the resort. Parking was convenient. One common theme when... More 

Was this review helpful? Yes 1
Red Deer, Canada
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Westin Ka'anapali Resort Villas North for an enjoyable week in January. This was our third time staying here. We have stayed in both the South and North sections. The Westin Resort Villas are located north of the busier section of Ka'anapali Beach and Whaler's Village area on a beautiful stretch of sandy beach. We prefer this... More 

Was this review helpful? Yes 3
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a lovely stay in an ocean view villa. The view from our well appointed room was outstanding! The bed was very comfortable and the giant tub was the perfect place to unwind. The Villas are situated close to shopping and other restaurants, the concierge is very helpful and they have a shuttle service for when you would rather... More 

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Maui, Hawaii
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We are "home owners" in this timeshare and love it; however, on this trip--Jan 23 through 30, 2015--we had the best help at the front desk we've ever had. Joyrama was helpful, caring, effective, and she listened to our concerns and issues. Thank you, Joyrama, for enabling us to get the most out of our property and vacation.

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Los Angeles
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

So we arrived at the lobby at about 2pm and were told that the room is not ready and that check-in is at 4 because "this is a timeshare resort". The next day we come to our room at about 3 and were shock to see that our room was not done and were told that the room will be... More 

Was this review helpful? Yes 4
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha TheTravelSheriff, Mahalo for taking the time to provide your comments and feedback. As we strive to provide the best level of customer service, we are saddened to hear that we fell short on some areas that include our concierge service and front desk staff. We would be delighted to discuss with you the details of these experiences. If you... More 

Toronto, Canada
Top Contributor
110 reviews 110 reviews
20 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived early and our rooms weren't ready ... They unloaded our van for us ( which was a lot of stuff ) They even took all of our groceries and kept them cold for us until they could get them to our rooms . The rooms are fantastic ! We have three of them . Two one bedroom suites... More 

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Cave Creek, Arizona
Contributor
18 reviews 18 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We just returned from our second stay at Westin Kaanapali. Both stays were very enjoyable and had no issues. Rooms: Our first stay was in a studio 'ocean view' room in the south building. That room had more of a parking lot view than ocean and no balcony. This last trip, we had an 'island view' studio in the north... More 

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We are Starwood vacation villa owners at another location. Staff here treated us very disrespectfully and gave us the worst villas over the garbage dumpsters and loud machinery and highway. Deenie at the front desk was extremely rude. I spoke with Jarrod , a manager, who said he will call me back to see what he could do. I called... More 

Was this review helpful? Yes 3
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha1995RN: Thank you for taking the time to share your experience and feedback. We are sorry to hear about the inconveniences you experienced and apologize for the lack of guest service by our team. By no means is this representative of our standards. We truly do care about your experience and would be truly grateful to have the opportunity to... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(25)
  • Full kitchen(20)
  • Pirate ship(16)
  • Pool area(15)
  • Parking lot(14)
  • Heavenly beds(9)
  • Whalers village(9)
  • Front desk staff(7)
  • Grocery store(7)
  • Free shuttle(7)

Additional Information about The Westin Kaanapali Ocean Resort Villas

Address: 6 Kai Ala Drive, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Westin Kaanapali Ocean Resort Villas 4*
Number of rooms: 1021
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, Hotels.com, BookIt.com, Odigeo, TripOnline SA and Tingo so you can book your The Westin Kaanapali Ocean Resort Villas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
Westin Kaanapali Ocean Resort Villas
Westin Lahaina
Westin Ka Anapali Ocean Hotel
Westin Villas Maui
Lahaina Westin
Westin Maui Villas
The Westin Kaanapali Ocean Resort Villas Maui/Lahaina
Hotel Style:
#4 Spa Hotel in Lahaina
#4 Luxury Hotel in Lahaina
#6 Top resorts Hotel in Lahaina
#9 On the Beach Hotel in Lahaina
#10 Romantic Hotel in Lahaina
#10 Family Hotel in Lahaina

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