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All 29 Lahaina hotels

Sheraton Maui Resort & Spa

4.0 of 5 Resort   |   2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
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Ranked #23 of 29 hotels in Lahaina
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4 of 5 stars reviewed yesterday
305jackanddebbie305 Yorba Linda, California
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2,838 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (617)
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Yorba Linda, California
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good Ka'anapali location and great food and service. Would highly recommend for anyone looking for a bit of luxury without the exorbitant prices. The on site restaurants are amazing and the property itself clean and inviting.

Was this review helpful? Yes 1
Lastra a Signa, Italy
Contributor
18 reviews 18 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My wife and me where in this resort during our honeymoon. The place is lovely, close to a beach where the resort also offers beach chairs and pea coat (but for a fee not cheap). Great pool and bar service. The rooms are quite poor, and  full of tiny ants! We told the staff at the desk that  seemed no... More

Was this review helpful? Yes 2
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha DeadStar, Thank you for taking the time to share your experience. We are happy you enjoyed your stay and apologize for the inconvenience with the package. We will share your feedback with our management team. We hope to welcome you back again in the future. Warmest Aloha, Guest Experience Team More

Houston, Texas, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

The views are amazing from the hotel. The grounds are beautiful and well kept. They offer plenty of activities right there at the hotel. Because they are right at Black Rock, the snorkeling is awesome there. All the staff was friendly and very helpful (except for the concierge, who helped but appeared to be in a bad mood). The reason... More

Was this review helpful? Yes
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Kathy R, Thank you for taking the time to share your experience and feedback. We are happy to hear you enjoyed your stay and the location of our resort. We look forward to the opportunity to welcome you back again in the future. Warmest Aloha, Guest Experience Team More

New Orleans, Louisiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a family vacation organized by a travel agent. None of us had been to Hawaii, so it was a new experience for all of us. The hotel design is open to the elements and beautiful. The rooms were large and comfortable. There is a breakfast buffet. If you arise early, you can get breakfast two for one. My... More

Was this review helpful? Yes 5
New York City, New York
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm not sure why other guests had such terrible experiences. We felt truly spoiled at every turn. This was the correct choice for us to celebrate our 10th anniversary. Our positive experience began long before we arrived. The reservations people are phenomenal. I don't know how many times I called to ask questions, switch rooms and to see if I... More

Was this review helpful? Yes 3
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha sekhmet1011, Thank you for taking a moment to share your experience. We are delighted to hear how much you enjoyed your stay and look forward to welcoming you back to our beautiful resort again soon. Warmest Aloha, Guest Experience Team More

Macungie, Pennsylvania
Senior Contributor
33 reviews 33 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

First, a disclosure. I am a Starwood member, and had a bunch of points to use, so was pre-dispositioned to staying either at Sheraton or Westin. I read all the reviews leading up to our stay, and was a little concerned about state of the rooms, and the service. I booked one room in building six, on top of Black... More

Was this review helpful? Yes 5
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha MacungieJohn, Thank you for taking the time to share your experience and feedback. We are delighted to hear you and your family enjoyed your recent stay in our Moana building. We look forward to welcoming you back again for your next Maui vacation. Warmest Aloha, Guest Experience Team More

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We spent four nights at the Sheraton Maui for our honeymoon. The property is beautiful!!!! I loved waking up every morning and looking out from our balcony! I would defiantly suggest building 4 on at least the third floor. I loved spending time by the pool especially floating on the red bean bag chairs!! You do need to wake up... More

Was this review helpful? Yes 1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Jessica M, Thank you for taking the time to share your experience and congratulations on your recent nuptials! We are happy to hear you enjoyed your stay and look forward to welcoming the two of you back again in the future. Warmest Aloha, Guest Experience Team More

Bedford Hills, New York
Contributor
15 reviews 15 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

Upon first look, this hotel seems great, and there is no denying that it is pretty and located on one of the best beaches in Maui, it's also conveniently located in walking distance of Whalers Village and a short drive from Old Lahaina… but the compliments don't go much further than that. My husband and I stayed here from 7/29/14... More

Was this review helpful? Yes 10
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Shannon D, Thank you for taking the time to share your experience and feedback. We are happy to hear you enjoyed the location of our resort; however, it is regrettable to hear about your disappointment in your stay. We apologize for the inconveniences you experienced and appreciate you taking the time to share the details. Your review will be... More

Northern California
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed in a suite for 7 days for a second year in a row. The decline in service and overall condition of the resort was noticeable and disappointing from the prior year. (1). The activities cabana was understaffed and only one woman appeared to really care about her job. (2). The breakfast service staff were horrible. Three of the... More

Was this review helpful? Yes 6
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Chloe B, Thank you for taking the time to share your experience and feedback. It's regrettable to hear how how disappointing your stay was this year compared to prior years. We appreciate your honest feedback and will review it with our management team and use it as a tool to better serve our future guests. We hope you will... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Staff was friendly and recognized us everyday by the pool. Kevin from the concierge desk came to us at the pool and booked all of our exertions for us. We were on our honeymoon and virtually didn't have to lift a finger, everything was set for us without even having to make a phone call. Such a desirable spot of... More

Was this review helpful? Yes 2
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Patsfan02050, Thank you for taking the time to share your experience and feedback and congratulations on your recent nuptials. We are delighted to hear how much you enjoyed your honeymoon and will be sure to share your kind words of Kevin. We look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team More

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Hotel Summarization (Beta)

What travelers say

  • Black rock(251)
  • Whalers village(78)
  • Very nice(71)
  • Pool area(64)
  • Ocean view room(37)
  • Breakfast buffet(34)
  • Sea turtle(23)
  • Kaanapali beach(20)
  • Ocean front room(19)
  • Friendly and helpful(17)

Additional Information about Sheraton Maui Resort & Spa

Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sheraton Maui Resort & Spa 4*
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Also Known As:
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Lahaina #6 Luxury Hotel in Lahaina #10 Spa Hotel in Lahaina #12 Top resorts Hotel in Lahaina #17 On the Beach Hotel in Lahaina #20 Romantic Hotel in Lahaina #22 Family Hotel in Lahaina
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Official Description (provided by the hotel)
Sheraton Maui Resort & Spa, Ka'anapali Beach's Black Rock, is near Whalers Village and Kapalua-West Maui Airport. Our Hawaii hotel has a lagoon, a ballroom, and an Ocean Lawn for weddings and meetings ... more   less 
Number of rooms
508

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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