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All 29 Lahaina hotels

Sheraton Maui Resort & Spa

4.0 of 5 Resort   |   2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
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Ranked #23 of 29 hotels in Lahaina
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A recent review
5 of 5 stars reviewed 3 days ago
Patsfan02050
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2,829 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (611)
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English first
Bedford Hills, New York
Contributor
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed yesterday NEW

Upon first look, this hotel seems great, and there is no denying that it is pretty and located on one of the best beaches in Maui, it's also conveniently located in walking distance of Whalers Village and a short drive from Old Lahaina… but the compliments don't go much further than that. My husband and I stayed here from 7/29/14... More

Was this review helpful? Yes 1
Northern California
1 review
2 of 5 stars Reviewed yesterday NEW

We stayed in a suite for 7 days for a second year in a row. The decline in service and overall condition of the resort was noticeable and disappointing from the prior year. (1). The activities cabana was understaffed and only one woman appeared to really care about her job. (2). The breakfast service staff were horrible. Three of the... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Staff was friendly and recognized us everyday by the pool. Kevin from the concierge desk came to us at the pool and booked all of our exertions for us. We were on our honeymoon and virtually didn't have to lift a finger, everything was set for us without even having to make a phone call. Such a desirable spot of... More

Was this review helpful? Yes 1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Patsfan02050, Thank you for taking the time to share your experience and feedback and congratulations on your recent nuptials. We are delighted to hear how much you enjoyed your honeymoon and will be sure to share your kind words of Kevin. We look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team More

Bonita springs
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is located close to everything! Whalers village is a short walk away! The have a great breakfast buffet. The pool is beautiful, we enjoyed lazy afternoons sipping Maui mists. The view from our balcony was beautiful.

Was this review helpful? Yes 1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Bluemoonshine, Congratulations on your recent nuptials. We are delighted to hear you enjoyed your honeymoon at our resort and look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team More

Chester
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The people at the front desk treat you like number and a paycheck. At sign in we were on our honeymoon and it says in the reservation free upgrade if available. We were told it was unavailable which was fine the women they went on to offer us a one step upgrade for $125. Contradiction? We went to our room... More

Was this review helpful? Yes 5
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Tmrpitch, Thank you for taking the time to share your experience and feedback. We are happy to hear you enjoyed the location of our resort and surrounding area. We apologize for the inconveniences you experienced with our front desk and will be sure to share your feedback with our management team. We look forward to the opportunity to welcome... More

Rochester Hills, Michigan
Top Contributor
245 reviews 245 reviews
77 hotel reviews
188 helpful votes 188 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was our first time in HI and in Maui.. ..we were here for not only my birthday but my dad's and to celebrate my dad's one yr heart transplant anniversary!.. . . .we were excited to be in Maui and HI and the check in was great but felt that had to really ask for a upgrade despite my... More

Was this review helpful? Yes
ca
Top Contributor
75 reviews 75 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We visited for the first time. The beach make it really desirable. The service was good. The restaurants on site were good. It was lovely stay over all. The pool was great for kids, big but you would find them right away. We would come back!

Was this review helpful? Yes 3
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha gilgbuch, Thank you for taking a moment to share your experience. We are delighted you enjoyed your stay and look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team More

Los Angeles, California
Reviewer
4 reviews 4 reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We, family of 4 with 12 & 17 year old boys, stayed at Sheraton between 8/5 and 8/12 in the middle of Iselle and Julio storm. This is our second stay at Sheraton and third time in Kaanapali area. There's no question about why people should stay here -- the location. You cannot beat the proximity to black rock and... More

Was this review helpful? Yes 5
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha xvisto2000, Thank you for taking the time to share your feedback and experiences. We are happy to hear you and your family enjoyed your stay and time on the beach. We look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team More

Jakarta, Indonesia
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed July 30 to Aug 4, 5 nights. Hotel is in a very nice location, beach, snorkeling, giant turtle. I had a disturbing experience in the pool area. Hotel management posted a sign that the recliners at pool area are for guests usage and cannot be reserved without usage. Personel items can be removed. So I did not do... More

Was this review helpful? Yes 5
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Ismet Hakan T, Thank you for taking the time to share your experience and feedback. We are happy to hear you enjoyed the location of our resort. We apologize for the inconvenience you experienced at our pool and will be sure to share your feedback with our management team. It's regrettable to hear how about the charge and lack... More

Wilmington
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

The hotel is very nice with scenic views, close shopping areas and restaraunts, with lots of things to do. The majority of the staff was friendly until you started going up in rank. The bellhops, servers, pool attendants, and maintenance workers were some of the nicest people you'll ever meet but the desk workers are some of the worst. There... More

Was this review helpful? Yes 6
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Ryangomez, Thank you for taking the time to share your experience. We are happy you enjoyed your stay and the location of our resort. We apologize for the confusion at the front desk and the deposits that were taken on your card. There should have been better communication from our staff at check in. We will share your feedback... More

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Hotel Summarization (Beta)

What travelers say

  • Black rock(255)
  • Whalers village(81)
  • Very nice(73)
  • Pool area(64)
  • Ocean view room(38)
  • Breakfast buffet(36)
  • Sea turtle(23)
  • Kaanapali beach(21)
  • Ocean front room(19)
  • Friendly and helpful(17)

Additional Information about Sheraton Maui Resort & Spa

Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sheraton Maui Resort & Spa 4*
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Also Known As:
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Luxury Hotel in Lahaina #10 Spa Hotel in Lahaina #12 Top resorts Hotel in Lahaina #17 On the Beach Hotel in Lahaina #19 Romantic Hotel in Lahaina #21 Family Hotel in Lahaina #23 Business Hotel in Lahaina
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Official Description (provided by the hotel)
Sheraton Maui Resort & Spa, Ka'anapali Beach's Black Rock, is near Whalers Village and Kapalua-West Maui Airport. Our Hawaii hotel has a lagoon, a ballroom, and an Ocean Lawn for weddings and meetings ... more   less 
Number of rooms
508

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Sheraton Maui Resort & Spa and other travelers.
3 questions

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Questions? Get answers from Sheraton Maui Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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