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Sheraton Maui Resort & Spa

#24 of 31 Hotels in Lahaina
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2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
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Sheraton Maui Resort & Spa
Sheraton Maui Resort & Spa
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3,613 Reviews from our TripAdvisor Community

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Guelph, Canada
2 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Sheraton hotel is beautiful and the staff excellent. What is missing from the sheraton are more exercise activities. The yoga with Nina is excellent and the sheraton should offer it twice a day and seven days a week. Recently stayed at the Marriott and Hyatt in Maui and they hAd far more activities available.

Helpful?
Thank Friday100
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed during peak whale watching season and payed a premium over a regular ocean front room to stay in Builiding 6 Ocean Front...not worth it for us that week. no whales for us(..... The deluxe ocean front room was nice enough though not terribly spacious. Service was prompt and friendly throughout.. and the resort quite nice. However, my wife... More 

Helpful?
Thank Jamesnstacy
Palm Coast, Florida
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The facilities and the location are excellent. The grounds are well maintained and well flowered. The beach was one of best places to swim in the ocean.Plenty of pool to swim in if you prefer. The room we had was ocean view and we were able to witness a great sunset. All the personnel,(from desk people,housekeeping and grounds people) were... More 

Helpful?
Thank michael m
Buderim, Australia
Level Contributor
417 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Visited the resort whilst in Lahaina as part of a cruise tour around the Hawaiin islands. It is all such a glorious part of the world to visit. The Sheraton Resort is just a beautiful place by the ocean. Lovely resort facilities and excellent for relaxing. Would happily go back for holiday.

Helpful?
Thank marigoldKent
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Our room was overlooking the ocean and was amazing to wake up to every morning! The breakfast bar is a bit expensive so I recommend going to the grocery store for some food while you're there. There is a free shuttle to the shopping plaza and into town. Our room was a little bit of a hassle to walk to... More 

Helpful?
Thank Kayla C
Southampton, New York
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Travelled from NY to Maui to celebrate our 47 wedding anniversary. Had requested one of the newer buildings but due to holidays we were placed in the oldest wing that is in desperate, desperate need of renovations. No one in lobby to greet you or to give you a lei as a welcome. No upgrade because we were celebrating an... More 

Helpful?
Thank Greekgirl47
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Greekgirl47, Happy 47th wedding anniversary! We appreciate you taking the time to share your experience and feedback. We are sorry to hear we weren't able to provide any complimentary upgrades for your special occasion over the holidays. We appreciate your feedback and will review it with our management team. We look forward to the opportunity to welcome you back... More 

Seattle
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel is very overpriced. The staff we encountered seemed very indifferent, just doing the bare minimum & moving you on your way. We were given a room on the back side of the building with a view of the tennis courts & a very noisy walkway in front of our Lanai. Guests smoking by walkway left smoke drifting into... More 

Helpful?
Thank mbhSeattle
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha mbhSeattle, Thank you for taking the time to share your experience and feedback. We are sorry to hear about the inconveniences you experienced and appreciate you bringing them to our attention. Your feedback will be reviewed by our management team. We look forward to the opportunity to provide you with a five star stay in the future. Warmest Aloha,... More 

Capital Federal District, Argentina
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

i have been at this hotel a couple of times, the location in the historic district of lahaina is amazing, the beach is unbelievable , if you are a an adventurous person you can enjoy claiming black rock and jumping into the ocean. if you like to just seat in the pool and enjoy a nice drink, while seen the... More 

Helpful?
Thank Damian R
Houston, Texas
Level Contributor
47 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We sent my son and new daughter-in-law to Maui for their honeymoon and while I am a Marriott lifetime platinum frequent guest we got a great deal at the Sheraton. They were extremely helpful as I made the arrangements (the trip was a surprise) and once I told them the reason for the trip they really bumped up their help.... More 

Helpful?
2 Thank micmac1414
Loveland, Colorado
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This property is on the most beautiful stretch of Kaanapali Beach. The grounds are well maintained and the view from our room was fabulous. What this hotel is in serious need of is better, more consistent, service. We seldom ask for much of anything when on vacation-but when we do choose a property we expect some level of service for... More 

Helpful?
3 Thank Doreen M
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Doreen M, Thank you for taking the time to share your experience and feedback. It's great to hear you enjoyed our property; however, we do apologize for the inconveniences you experienced during your stay. We appreciate your honest feedback and will review it with our management team. We look forward to the opportunity to welcome you back and provide... More 

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