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Sheraton Maui Resort & Spa

4.0 of 5 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
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Sheraton Maui Resort & Spa
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Sheraton Maui Resort & Spa
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2,981 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kula, Hawaii
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

We only stayed for one night, so we didn't make use of the pool or beach. But, the resort staff was super friendly, the room was clean, and I liked the shampoo, conditioner, & shower gel (it smelled like citrus). The only negative is the a/c unit is super loud until it's been on for awhile. And if you need... More 

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Calgary, Alberta
Contributor
12 reviews 12 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Rooms were clean and good grounds. Great walking distance of 10 minutes to Whalers Village where there are good shops and restaurants to eat at. Did eat one meal at sheraton - Food was good but overpriced and can get french toast nearby a Whalers village for half the price. Parking lot can be quite far away but they give... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The location is great, but the hotel itself is just OK! Sheraton Maui is located right next to the Black Rock and is very close to the nearby historical town of Lahaina. It is basically located in a proximity to all the attractions/eateries that the area has to offer. By staying in this hotel you will not be limited to... More 

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Regina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Nice grounds, good food. Rooms were clean and comfortable though a bit dated. We enjoyed our stay. Things were a little over the top for expense such as resort fees and meals . Meals were especially expensive but that is the norm for Maui. Beach was fair not great. Qqq

Was this review helpful? Yes 1
California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Overall I really like this hotel. The location is awesome, walking distance to Whalers Village with a shuttle into Lahina. The breakfast buffet is tasty and Teppanyaki Dan was delicious. The rest of the food at the different locations is mediocre. The gym has decent equipment but has a serious mold smell and furry growth in the AC unit. The... More 

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Sausalito, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Thinking it might be nice to decompress and get ready for the Holidays and having way too many vacation hours at risk for use-it-or-lose-it, The Idea - what about a week on Maui before Christmas shopping; Looking around - hmm, what about the Sheraton, I've got points. Sometimes you just get lucky! - exceptional service, good food (Ohno, Ahi, snapper... More 

Was this review helpful? Yes 1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha John S S, Thank you for taking the time to share your experience from your recent stay with us. It's great to hear you had a wonderful stay and that our staff was able to make it great. We look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team More 

Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Visited Maui on 5 occasions...2 of these we stayed at the Sheraton Maui Resort...both times it was a GREAT decision. The location - EXCELLENT...the beach area - EXCELLENT...our meals at the resort - EXCELLENT...the rooms were extremely clean and just a little bit dated...the grounds of the resort are Excellent. The proximity to other hotels/restaurants/shopping is very good. If you... More 

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GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Alester, Thank you for taking a moment to share your experiences and feedback. We are happy to hear you've enjoyed your stays at our resort and look forward to welcoming you back for your next Maui vacation. Warmest Aloha, Guest Experience Team More 

Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 days ago NEW

The location of this property can't be beat - so convenient for everything you'll want to do in Maui. I find the front desk & concierge staff to be a bit cold & distant, but the valet staff is top notch and the service at Cliff Dive Grill & Bar is great. Rooms are super comfortable. Make sure to watch... More 

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GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Kyle M, Thank you for taking the time to share your feedback. It's great to hear you had a nice stay and that you found our bell staff and Cliff Dive staff to be friendly and helpful. We appreciate your feedback and look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team More 

Lincoln, Nebraska
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the Sheraton for five nights in December 2014. The resort is large, but beautifully manicured and maintained. Take advantage of the free valet parking the first night (I'm not sure if everyone gets this or if it was just with our package), but then opt for the parking garage, which is conveniently located. The rooms are average... More 

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GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha BojiPat, Thank you for sharing your experience and feedback. We are happy to hear you had a nice stay and enjoyed the location of our resort. We look forward to the opportunity to welcome you back again soon. Warmest Aloha, Guest Experience Team More 

Mililani, Hawaii
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Amazing stay, very friendly and always looking to make us feel at home. The hotel is in a great spot, my family jumped so many times off the Black rock. Absolutely beautiful view and beach. We've already gone twice this year and we will go again one more time before we leave the islands. This is a perfect spot for... More 

Was this review helpful? Yes
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Lilian Z, Thank you for taking the time to share your experience and feedback. We are delighted to hear how much your family enjoyed your stays and look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team More 

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Hotel Summarization (Beta)

What travelers say

  • Black rock(198)
  • Whalers village(65)
  • Very nice(51)
  • Pool area(43)
  • Ocean view room(29)
  • Breakfast buffet(23)
  • Ocean views(16)
  • Sea turtle(14)
  • Kaanapali beach(11)
  • Great location(10)

Additional Information about Sheraton Maui Resort & Spa

Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sheraton Maui Resort & Spa 4*
Number of rooms: 508
Reservation Options:
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Also Known As:
Sheraton Maui Resort And Spa
Sheraton Maui Hotel Lahaina
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Hotel Style:
#1 Business Hotel in Lahaina
#6 Luxury Hotel in Lahaina
#9 Spa Hotel in Lahaina
#11 Top resorts Hotel in Lahaina
#17 On the Beach Hotel in Lahaina
#18 Family Hotel in Lahaina
#18 Romantic Hotel in Lahaina

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