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Sheraton Maui Resort & Spa

4.0 of 5 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
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Sheraton Maui Resort & Spa
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Sheraton Maui Resort & Spa
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2,922 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Schodack, New York
Top Contributor
90 reviews 90 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our first stop on our Honeymoon. The room was decent (not the best ever) with a small balcony. We had a great view of the ocean over looking the palm trees. The grounds are very nice and well kept and had easy access to a nice beach. Definitely glad we came here to celebrate and relax first. The... More

Was this review helpful? Yes 1
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We just got back from spending 10 days at the Sheraton Maui and had the most amazing time! We had an ocean view room, which was amazing! The staff were great, food was great and such an amazing beach and pool! My husband and I have to give great compliments to the pool boy Kyle. He was always so happy... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We are getting ready to depart and wanted to express our gratitude and appreciation to the staff and amenities. Special shout out to Jeremy, Adam and one other gentleman (sorry forgot his name but he had the white Maui Jim Sunglasses) at the poolside guest services for making a bitter sweet ceremony amazingly memorable. Aloha

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Mullica Hill, New Jersey
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Beautiful property, as well as setting. Enjoyed an oceanview room, #4305, for 6 nights and loved the view as well as proximity to all the property provided. Dining options were plentiful, and very good. Priced as expected for Hawaii. Disappointed with the lack of in room storage provided, as they offer little in regards to furnishings for that. Housekeeping left... More

Was this review helpful? Yes 1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha bschmidt502, Thank you for taking the time to share your experience and feedback. We are happy to hear you had a nice stay and appreciate your feedback. We look forward to the opportunity to welcome you back again soon. Warmest Aloha, Guest Experience Team More

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After reviewing several reviews of hotels in Maui, we decided to stay here despite a recent negative comment about ants. I did see some ants when I left chocolates out and 1 or 2 in the bathroom, butte isn't spoil my stay and it wasn't an epidemic. The front desk guy upgraded me to beautiful ocean view unit instead of... More

Was this review helpful? Yes 1
San Jose, California
Contributor
18 reviews 18 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We really liked staying at the Sheraton, the location is fantastic and we enjoyed being in building 6 with the ocean so close. We saw turtles from our balcony almost every day, was nice to have binoculars so you can watch them. We also snorkeled around the black rock, essentially in front of our room and saw them up close.... More

Was this review helpful? Yes 1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha kathytuzzi, Thank you for taking the time to share your experience. We are happy to hear you had an enjoyable stay and found our staff to be friendly and accommodating. We look forward to welcoming you back for your next Maui vacation. Warmest Aloha, Guest Experience Team More

Manteca, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Check in was fast Noah was very curtius and helpful. Beautiful grounds and room. Staff are friendly and helpful. We had breakfast included with our package. Buffet was great a lot of variety we never had to wait more then a couple minutes to be seated. If you have ever stayed at the Hyatt the wait for breakfast can be... More

Was this review helpful? Yes 2
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Wendy D, Thank you for taking the time to share your experience. We are delighted to hear you enjoyed your stay and that you found our staff to be friendly and helpful. We look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team More

Buffalo Grove, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just had our third stay at Sheraton Maui Resort. Poor start with some reservation room request missteps, but guest service manager, Michele Feorene, completely turned the negatives around. It’s amazing how staff can make a difference in your vacation. Why is this hotel the best? Large, bright rooms, well-lit bathrooms, comfortable and immaculate bedding, spacious beautiful grounds located at one... More

Was this review helpful? Yes 1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha lindahelene, Thank you for taking the time to share your experience. We are happy to hear that Michelle was able to accommodate your needs and that our staff made your stay memorable. We look forward to welcoming you back for your next Maui vacation. Warmest Aloha, Guest Experience Team More

New York City, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed for five nights relying on their promotion (stay four nights and get one night free). When we went to the front desk to check out, we realized that they had charged us for 5 nights. After alerting them to the promotion (we had to show the e-mail on our iphone) and waiting several minutes for the employee to... More

Was this review helpful? Yes 2
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha 598Gabriela, Thank you for taking the time to share your experience. It is regrettable to hear about your unfortunate billing issue. We apologize for the inconveniences you experienced and appreciate you bringing this to our attention. We will follow up with our management team and use this as a tool to better serve our future guests. We hope you... More

california
1 review
5 of 5 stars Reviewed 1 week ago

Kirk and Shyla were very helpful and left me with a lasting memory! My day started with a smile and ended with an experience that I will never forget! Looking forward to see them when I return and if anyone goes to the Sheraton in maui, they are in the water sport rentals, ask for them you will leave with... More

Was this review helpful? Yes
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha JetSetter1029, Thank you for taking the time to share your experience and feedback. We are delighted to hear you had a nice stay and will be sure to share your kind words with our staff. We look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team More

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Hotel Summarization (Beta)

What travelers say

  • Black rock(227)
  • Whalers village(74)
  • Very nice(65)
  • Pool area(55)
  • Ocean view room(33)
  • Breakfast buffet(30)
  • Kaanapali beach(18)
  • Sea turtle(17)
  • Ocean views(16)
  • Friendly and helpful(15)

Additional Information about Sheraton Maui Resort & Spa

Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sheraton Maui Resort & Spa 4*
Number of rooms: 508
Reservation Options:
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Also Known As:
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina

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