We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Maui Resort & Spa

4.0 of 5 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
Hotel website
Hotel deals
Special Offer
5th Night Free/Breakfast
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
GreenLeadersBronze level
Sheraton Maui Resort & Spa
Professional photos View all
Browse nearby
Sheraton Maui Resort & Spa
Write a Review

2,952 reviews from our community

Traveler rating
    1,319
    998
    392
    146
    97
See reviews for
614
1,582
40
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (660)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2952)
  • Mar-May only
    (661)
  • Jun-Aug only
    (872)
  • Sep-Nov only
    (820)
  • Dec-Feb only
    (599)
All months
Top Contributor
97 reviews 97 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

Overall, my boyfriend and I had a good experience at The Sheraton Resort in Maui, Hawaii in November 2014. This was our first time vacationing/visiting in Hawaii. Attendants, at Valet Parking, warmly welcome you and place the free welcoming beads around your neck with an Aloha greeting. You can park free, at the Valet Parking, while you check in and... More

Was this review helpful? Yes 2
Tokyo, Japan
Senior Reviewer
8 reviews 8 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Here is the very calm place all day long compared to any other hotel. Especially after 8 o'clock, there is no artificial sounds. We have been relaxed to come here to escape from the bustle of the big city. I had visited Waikiki more than 10 times. But I believe it is much better here for us to calm ourselves.... More

Was this review helpful? Yes 1
Bozeman, Montana
1 review
5 of 5 stars Reviewed 3 days ago NEW

Scuba Jim's snorkel rental at the Sheraton Maui Resort was amazing! Kirk rented us our gear and gave us good information on how to make the best of our day. We had multiple sightings of turtles and even saw a beached seal and a rising dolphin. Our travel from Montana was long but worth every moment of our time and... More

Was this review helpful? Yes
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Tricia M, Thank you for taking the time to share your experience. We are delighted to hear you ladies had such a wonderful stay and that you found our staff to be friendly and helpful. We will be sure to pass on your kind words. We look forward to welcoming you back for your next Maui vacation. Warmest Aloha,... More

Champaign-Urbana, Illinois
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We had an amazing stay at the Sheraton, the food on the resort is expensive but it was very good. They have some of the best snorkeling, right there at black rock. The staff was all so friendly and helpful when needed, the housekeeping did a great job and the room was very nice with a very comfortable bed and... More

Was this review helpful? Yes
Israel
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is on the western edge of Maui, built on the beach near a cliff known as the black rock. The hotel is built of several buildings around a big lawn (and a few on the rock itself). My room had a sea view. It was quite large, with a big TV, and a porch that was nice to... More

Was this review helpful? Yes 1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha eladyt, Thank you for taking a moment to share your experience. We are happy to hear how much you enjoyed your stay and the location of our resort. We look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team More

San Francisco Bay Area
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The food and service here are really subpar, especially given the hotel's Starwood affiliation. We kept giving the resort restaurants another try thinking they can't really be THIS bad. But yes. Time after time. Terrible. Over cooked tough mahi mahi. Greasy "cheese" sauce instead of actual cheese on nachos. Crudo that tasted ripe. Salads swimming in dressing. Treacly cocktails. Ugh.... More

Was this review helpful? Yes 3
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha epmerriman, Thank you for taking the time to share your feedback. It's regrettable to hear how disappointed you were during your stay. We apologize for the lack of customer service you experienced during your days in the pool cabanas and that none of our food was up to your standards. We will follow up with our pool staff and... More

Portland, Oregon
Contributor
16 reviews 16 reviews
8 hotel reviews
4 of 5 stars Reviewed 1 week ago

My wife had a conference at the Sheraton Maui, so we decided to stay at the hotel. Our room was on the north side of the fifth floor, which gave us a view of Molokai and the West Maui Mountains. After a restful night's sleep it was wonderful to sit on the balcony, watch the sun rise, sip coffee and... More

Was this review helpful? Yes
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha ronrPortland_Oregon, We are delighted to hear how much you enjoyed your recent stay at our beautiful resort. We appreciate you taking the time to share your experience and look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team More

USA
Top Contributor
312 reviews 312 reviews
63 hotel reviews
187 helpful votes 187 helpful votes
5 of 5 stars Reviewed 1 week ago

Having stayed at 4 Sheratons in Hawaii , I have to say this is the tops. Good service, excellent meals, fantastic beach. Rooms are well appointed, clean , staff is friendly, store has a limited number of items compared to the others. This is a huge complex

Was this review helpful? Yes 2
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha One2travelUsa, Thank you for taking the time to share your experience. We are delighted to hear how much you enjoyed your stay at our beautiful resort. We look forward to welcoming you back for your next Maui vacation. Warmest Aloha, Guest Experience Team More

Jonesboro, Arkansas
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: The resort was in a great location. Scenery was great. Snorkeling right on the resort beach was great. Close proximity to a nice golf course. Front desk help was great. Shawna was especially friendly and helpful. Cons: Hidden "Resort Fee" Overpriced breakfast(I recommend walking over to the Royal Lahaina to eat breakfast. Save yourself $30 a person) Hard to... More

Was this review helpful? Yes 1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha AnnualTraveler2008, Thank you for taking the time to share your experience and feedback. We are happy to hear you enjoyed the location of our resort and had a nice stay. We look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team More

Germantown
Top Contributor
205 reviews 205 reviews
100 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 1 week ago

The property and rooms need updating and investment. It has great potential but is let down by the decor The facilities are good and the beach is nice at the end of the section of hotels and beaches so a little more private than others. Bordered by cliffs that feature a jump/dive opportunity for those brave enough Liked the first... More

Was this review helpful? Yes
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha DrNic1, Thank you for taking a moment to share your feedback. We look forward to welcoming you back to our resort again soon. Warmest Aloha, Guest Experience Team More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Maui Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Black rock(212)
  • Whalers village(68)
  • Very nice(58)
  • Pool area(51)
  • Ocean view room(31)
  • Breakfast buffet(27)
  • Ocean views(16)
  • Kaanapali beach(15)
  • Sea turtle(15)
  • Great location(12)

Additional Information about Sheraton Maui Resort & Spa

Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sheraton Maui Resort & Spa 4*
Number of rooms: 508
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Orbitz, Travelocity, BookIt.com, Hotels.com, Despegar.com, Otel, Odigeo, HotelTravel.com, Reservation Counter, TripOnline SA and Tingo so you can book your Sheraton Maui Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina

2,534 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2124)
Viewed
Pool/beach area (412)
Viewed
Hotel & grounds (501)
Viewed
Room/suite (261)
Viewed
View from room (242)
Viewed
1:42
Videos (3)
Viewed
Dining (45)
Viewed
Family/play areas (3)
Viewed
Bathroom (27)
Viewed
Business center/function rooms (3)
Viewed
Other (627)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (387)
Viewed
Adult Pool (5)
Viewed
Amenities (106)
Viewed
Beach (28)
Viewed
Children's Pool (29)
Viewed
Deluxe Oceanfront Room (65)
Viewed
Oceanview Double-Bedded Room (13)
Viewed
Oceanview King Room (8)
Viewed
Restaurants and Bars (46)
Viewed
The Hotel (87)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (7)
Viewed
Dining (3)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay