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All 28 Lahaina hotels

Sheraton Maui Resort & Spa

4.0 of 5 Resort   |   2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
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Sheraton Maui Resort & Spa

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Ranked #20 of 28 hotels in Lahaina
Certificate of Excellence 2013
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2,668 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (559)
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Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed today NEW

I have been going to Maui for 18 years. I am a SPG Gold Member and stayed at the Sheraton for the second year in a row after staying at the Westin the previous years. Upon arrival I was immediately upgraded from a Partial Ocean View to a full ocean view in Building 6. The view from the room was... More

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NYC
Top Contributor
75 reviews 75 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was my first time in Maui and am I glad I stayed at the Sheraton Maui. The staff is excellent from Evelyn at the front desk to Mack in the Restaurant. This is an oasis with in an oasis. The grounds are beautiful, the pool is terrific and the rooms are luxorious. We were in building number 3 and... More

Was this review helpful? Yes 2
Fair Oaks, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I along with my two teenage step daughters stayed four nights this past week in a "Ohana" suite , room 1109 and it was a very nice room. One hiccup my wife noticed right away was there were no dresser drawers or cabinets anywhere in the room to unpack into. Four nights living out of a suit... More

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Rochester, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Was here for my honeymoon and had pretty high expectations as it was my first time on Maui. The Sheraton is a very nice hotel with very clean nice rooms on one of the best beaches on Maui. You can walk in and snorkel the reef right around the end of Black Rock where the coral and fish are awesome.... More

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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Had a few hotel options, but finally decided on the Sheraton Maui. Stayed for 4 nights and the location was great. The first day went snorkeling by Black Rock and it was fantastic (admittedly I am novice at snorkeling, but saw some wonderful fish and sea turtles come within feet -- beautiful and perfect for a first timer). As an... More

Was this review helpful? Yes 1
Earth, Texas
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stay Time: 4 nights; April 1, 2014; Cleanliness & Odors: No odors or scents detected; No cleanliness issues; Service & Staff: Helpful when asked, but aloof; The cleaning staff were the most friendly; However, the coffee cart young lady showed the best and most “aloha” spirit; Sleep Quality & Beddings: Slept good; Bedding was clean; Area Location: The resort is... More

Was this review helpful? Yes 2
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha, Thank you for taking a moment to share your feedback. We look forward to welcoming you back again in the future. Warmest Aloha, Guest Experience Team More

Pensacola, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 6 nights to celebrate our Wedding Anniversary and it was absolutely perfect! We booked an oceanfront room and I requested for building 4. Upon check in they told us we were going to be in building 3, I was a little bit disappointed since I booked months in advance. The view in building 3 was still... More

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GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha and mahalo for taking the time to share your experience from your recent stay with us. We are delighted to hear you had such a wonderful stay and look forward to welcoming you back again in the future. Warmest Aloha, Guest Experience Team More

Dover, New Hampshire, USA
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed in Wailea for five nights before coming to the Sheraton. We checked in around 3pm, there was a line several people deep although it moved quickly. My husband is a SPG member although does not have many points however they upgraded our garden view to an oceanfront room anyway. They explained we had to drive to another building... More

Was this review helpful? Yes 3
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha and mahalo for taking the time to share your experience and feedback. We are happy to hear you enjoyed the location of our resort and appreciate you pointing out areas for improvement. We will be sure to review your feedback with our team. We look forward to welcoming you back again in the future and exceeding your expectations. Warmest... More

NYC
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Sheraton has one of the best locations in Maui because it overlooks kaanapali beach, by black rock. If you or your kids want to snorkel in crystal clear water with lots of sea turtles, this is the place to be! The beach is gorgeous! We would have been perfectly content spending every single day going to the beach and... More

Was this review helpful? Yes 1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha and mahalo for taking the time to share your experience and feedback. It's great to hear how much you enjoyed your stay at our beautiful resort. We look forward to welcoming you back again soon. Mahalo, Guest Experience Team More

Sao Paulo, SP
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed at Sheraton for my honeymoon and indefinitely don't recommend it!! It's. Ore of a 3 star hotel and not worth the money! The only good things about it is the view and the breakfast is very good and that's about it. To begin with the check in is at 3pm which is pretty late since check out is... More

Was this review helpful? Yes 3
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha, Thank you for taking the time to share your experience and feedback. We apologize that your stay was not up to your standards. Your feedback will be reviewed by our management team and used as a tool to better serve guests in the future. We look forward to the opportunity to welcome you back and exceed your expectations. Mahalo,... More

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Hotel Summarization (Beta)

What travelers say

  • Black rock(307)
  • Whalers village(94)
  • Very nice(88)
  • Pool area(79)
  • Breakfast buffet(47)
  • Ocean view room(40)
  • Sea turtle(36)
  • Kaanapali beach(28)
  • Ocean front room(27)
  • Great location(21)

Additional Information about Sheraton Maui Resort & Spa

Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Lahaina
#11 Top resorts Hotel in Lahaina
#15 On the Beach Hotel in Lahaina
#18 Romantic Hotel in Lahaina
#19 Family Hotel in Lahaina
#20 Business Hotel in Lahaina
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Maui Resort & Spa 4*
Official Description (provided by the hotel):
Sheraton Maui Resort & Spa, Ka'anapali Beach's Black Rock, is near Whalers Village and Kapalua-West Maui Airport. Our Hawaii hotel has a lagoon, a ballroom, and an Ocean Lawn for weddings and meetings ... more   less 
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Also Known As:
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort And Spa
Sheraton Maui Hotel
Sheraton Maui
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort
Sheraton Maui Resort & Spa Lahaina

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