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All 29 Lahaina hotels

Sheraton Maui Resort & Spa

4.0 of 5 Resort   |   2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
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80%
Ranked #22 of 29 hotels in Lahaina
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 3 days ago
Lucia L Cerritos
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2,791 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (601)
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English first
Maui, Hawaii
1 review
2 of 5 stars Reviewed yesterday NEW

Shabby rooms, the whole hotel is in need of a serious remodel! Roaches all around complained to front desk and they're still lying around. Disgusting !! No lounge chairs available by pool. Overcrowded beach and no pretty grass area to watch sunset. Will never come back again should have booked the Hyatt.

Was this review helpful? Yes 2
Cerritos
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This resort was a pretty good but I feel like it can be so much more. First, the service was mediocre at best. No one was rude but it wasn't the service you would expect on vacation. You just didn't get the experience of being at a nice resort where employees walk by and greet you. We had an ocean... More

Was this review helpful? Yes 5
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Lucia L, Thank you for taking the time to share your experience and feedback. We are happy to hear you enjoyed your stay and appreciate you taking the time to share your honest feedback. Your feedback will be reviewed by our management team and used as a tool to better serve our future guests. We look forward to welcoming... More

Chino, California
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our stay was from 7/15/14 - 07/20/14. We are leaving tomorrow but since the rain storm just come in I thought I would share our experience now. We had a wonderful time here at the Sheraton Maui Resort. After a 2 hour flight delay, a flat tire on our rental vehicle, we just wanted to get to the resort and... More

Was this review helpful? Yes 2
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Ready2See, Thank you for taking time out of your vacation to share your experience and feedback. We are delighted to hear how much you enjoyed your stay with us. We look forward to welcoming you back again for your next Maui vacation. Safe travels! Warmest Aloha, Guest Experience Team More

New Orleans, Louisiana
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed at many locations on Maui over the last 10 years. I like the Sheraton Maui over many other resorts in Kanapali or Wailea. It has an old Hawaii feel like the Mauna Kea on the Big Island. The grounds are beautiful, and the staff is wonderful. The staff makes up for the rooms, which need an update... More

Was this review helpful? Yes 3
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha bayoudularge, Thank you for taking the time to share your experience and feedback. We are happy to hear how much you enjoyed your stay and the location of our resort. We appreciate your feedback and will share it with our management team. We look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team More

Pleasanton, California
Contributor
16 reviews 16 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here in October 2013 and came back July 2014 and stayed for a couple of days before going to the Hyatt Regency Kanapali on the other side of the beach. Again the front desk person was wonderful. I had booked a package deal from Expedia with air and car and 2 days at the Sheraton. I told her... More

Was this review helpful? Yes 3
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha adlibjane, Thank you for taking the time to share your experience. We are delighted to hear that you and your boyfriend enjoyed your upgraded room on the top of Black Rock. It's great you were able to see the turtles again as well! We look forward to welcoming you back again for your next Maui vacation. Warmest Aloha, Guest... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The resort itself was faultless, absolutely stunning and an eye for detail. The activities were never ending and my only regret was not booking longer. I am a coeliac though, and I found it quite difficult and pricey to eat there. There are options, but it takes a lot of effort to figure out a safe meal, and only certain... More

Was this review helpful? Yes 4
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Amber S, Thank you for taking the time to share your experience and feedback. It's exciting to hear how much you enjoyed your stay and the beauty of our resort. We look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team More

Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We visited the Sheraton Maui in 2011 and LOVED it. I told my daughter then that we found where she would get married. :-) So, when she actually got engaged at Christmas, we contacted the Sheraton. Shelly Bright was fantastic - she handled every detail of the wedding perfectly, and we couldn't be happier with how things turned out. My... More

Was this review helpful? Yes 2
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Laura S, Thank you for taking the time to share your experience and feedback. Congratulations to your daughter and her husband! We are happy to hear how much you enjoyed your stay and the location of our resort. We apologize for the inconvenience you experienced at Cliff Dive Grill but happy to hear you were able to speak to... More

East Brunswick, New Jersey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

In our 4 days stay at Sheraton, Maui... Location was perfect, Staff was very courteous and helpful..Rooms size was comfortable for small family..It is an amazing property with all amenities.. In all.. Surely worth spending your vacation at Sheraton..

Was this review helpful? Yes 1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Sam16Jan, We are delighted to hear how much you enjoyed your stay and appreciate you taking a moment to share your experience. We look forward to welcoming you back again in the future. Warmest Aloha, Guest Experience Team More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Dana Brandon at the pool towel kiosk is the friendliest and nicest person so far. Many of the staff members we've met are also. Great hotel, great staff! The views are amazing from our room. Building 3. Near the spa. We can watch the Black Rock jumpers and swim with turtles. Sit on the balcony with a great view of... More

Was this review helpful? Yes 2
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Juls M, Thank you for taking a moment to share your kind words. We will be sure to share your great feedback with our team. We hope you enjoy the rest of your stay. Warmest Aloha, Guest Experience Team More

Fayetteville, Arkansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After two trips to Maui, we finally found our favorite hotel. The setting is beautiful, the grounds well manicured, perfect for families with the wonderful lazy river pool. Highly recommended for anyone.

Was this review helpful? Yes 1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Jkno, We are excited to hear how much you enjoyed your stay at our beautiful resort. We look forward to welcoming you and your family back again soon. Warmest Aloha, Guest Experience Team More

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Hotel Summarization (Beta)

What travelers say

  • Black rock(273)
  • Whalers village(86)
  • Very nice(78)
  • Pool area(70)
  • Ocean view room(40)
  • Breakfast buffet(40)
  • Sea turtle(28)
  • Kaanapali beach(24)
  • Ocean front room(21)
  • Friendly and helpful(20)

Additional Information about Sheraton Maui Resort & Spa

Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Maui Resort & Spa 4*
Reservation Options:
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Also Known As:
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina

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Beach (28)
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Deluxe Oceanfront Room (65)
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Oceanview Double-Bedded Room (13)
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The Hotel (87)

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Lahaina #6 Luxury Hotel in Lahaina #9 Spa Hotel in Lahaina #11 Top resorts Hotel in Lahaina #17 On the Beach Hotel in Lahaina #19 Family Hotel in Lahaina #20 Romantic Hotel in Lahaina
Hotel Class
Official Description (provided by the hotel)
Sheraton Maui Resort & Spa, Ka'anapali Beach's Black Rock, is near Whalers Village and Kapalua-West Maui Airport. Our Hawaii hotel has a lagoon, a ballroom, and an Ocean Lawn for weddings and meetings ... more   less 
Number of rooms
508

Questions & Answers

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