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All 29 Lahaina hotels

Sheraton Maui Resort & Spa

4.0 of 5 Resort   |   2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
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80%
Ranked #22 of 29 hotels in Lahaina
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
LoganCaron Escanaba, Michigan
  • Reviews (2,800)
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  • Room tips (603)
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2,800 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (603)
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English first
Los Angeles, California
1 review
1 of 5 stars Reviewed yesterday NEW

The building is old, the staff is rude and unprofessional, especially at the breakfast buffet. There's no decent lunch or dinner options! Even at the little mall nearby: fast foods and a couple of pretty bad restaurants. Pool area is way too small for a resort that big and only a few spots in the shade. Unless you wake up... More

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naples, florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I stayed here the week of July 5-11 and while the location is very nice, the property is old and tired. The rooms are not up to three star quality let alone the four star quality that they advertise. Furnishings are old and should be disposed. The bathrooms are inadequate, and very small and the carpets in the two rooms... More

Was this review helpful? Yes 2
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha aatnaples, Thank you for taking the time to share your experience and for being a loyal SPG Platinum member. We are happy to hear you enjoyed the location of our resort, but do apologize that our resort was not up to your standards. We appreciate you sharing your honest feedback and we will review it with our management team.... More

Escanaba, Michigan
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel screwed up on our first room, so they moved us and also gave us free breakfast buffet for our stay. The pools, bars, and activities are all on one side of the hotel. They have a luau Monday, weds., and Friday. The room had a nice view from the balcony. Whalers Village is not far from the resort.... More

Was this review helpful? Yes 1
New Bedford, Massachusetts
Contributor
19 reviews 19 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We came to Maui to get married, so we decided to splurge and spend the extra cash on the Sheraton. We wound up getting a good deal on travel site which made it even better for us. We got an oceanfront room in building 4, directly on Black Rock. We were originally room 4211, this one had a tree in... More

Was this review helpful? Yes 1
Monterey, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for our honeymoon, the views were amazing, prime real estate here with nice beach with cabanas ready for rental. The beach front restaurant was amazing and good food.The snorkeling was amazing right on the beach.I jumped off the small cliff they had, that was awesome. There's a lot of restaurants that are walking distance. If I were... More

Was this review helpful? Yes 2
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Morganspeed11, Congratulations on your recent nuptials! We are delighted to hear you enjoyed your honeymoon at our resort. We appreciate you taking the time to share your experience and look forward to the opportunity to welcome you back again soon. Warmest Aloha, Guest Experience Team More

Valhalla, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We just returned from a two week visit to Hawaii. Our stay in Maui was our last and the Sherton proved to be a lovely end to our trip. Right on the "Black Rock" we had a great view upgraded from on ocean view to an ocean front upon our arrival. We were on the first floor but this proved... More

Was this review helpful? Yes 3
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha mek25_1961, Thank you for taking the time to share your experience and feedback. We are happy to hear you enjoyed your stay and that you enjoyed your purchase of the mason jars. We look forward to welcoming you and your family back again for your next Maui vacation. Warmest Aloha, Guest Experience Team More

Senior Contributor
25 reviews 25 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just returned from an eight night stay, 7/15-7/23. Fourth time on Kaanapali, first time in this hotel. Plusses: Can't beat the location. We used to stay further down in Hyatt and Marriott and walk to this beach spot. To have it right out front is amazing. Pool was perfect temperature and quite lovely as it was like a meandering river... More

Was this review helpful? Yes 3
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha RonaBu, Thank you for taking the time to share your experiences and feedback. We are delighted to hear how much you enjoyed your stay and that you found our staff to be friendly and helpful. We appreciate your feedback and will share it with our management team. We look forward to welcoming you back again for your next Maui... More

Lawrenceville, Georgia
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Absolutely the best of resort's around. The beach is beautiful and the sea turtles are amazing. We ordered a picnic lunch from the hotel and sat on the beach to enjoy the sun and surf. The spa was nice. We had a couples massage and it was ok. I had a masseuse that was really good but the masseuse that... More

Was this review helpful? Yes 1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Tallain, Thank you for taking the time to share your experience. We are delighted to hear how much you enjoyed your stay and look forward to welcoming you back to our beautiful resort again soon. Warmest Aloha, Guest Experience Team More

Keller, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel! We thoroughly enjoyed our stay here in January and are headed back again for a future stay. The beach is beautiful and the staff were very hospitable. It is a beach front hotel that is well maintained.

Was this review helpful? Yes 1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Jenny H, We are excited to hear how much you enjoyed your stay and look forward to welcoming you back again soon! Warmest Aloha, Guest Experience Team More

Mililani Town, Hawaii, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great property! Interaction with the Staff was a hit or miss. Kuuipo at the bell desk was awesome, anticipated our need for a late checkout, she called it in without us ever asking. Dined at Black Rock, the food was good, our waiter was nice and the view is very nice. Most of the Valet guys were really nice. So... More

Was this review helpful? Yes 1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha fromkahului, Thank you for taking the time to share your experience and detailed experience. We are happy you had a nice stay and will share your feedback with our management team. We look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team More

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Hotel Summarization (Beta)

What travelers say

  • Black rock(267)
  • Whalers village(84)
  • Very nice(76)
  • Pool area(67)
  • Ocean view room(39)
  • Breakfast buffet(38)
  • Sea turtle(28)
  • Kaanapali beach(23)
  • Ocean front room(20)
  • Friendly and helpful(19)

Additional Information about Sheraton Maui Resort & Spa

Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Maui Resort & Spa 4*
Reservation Options:
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Also Known As:
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina

2,466 photos of this hotel

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Expert photos: Taken by TripAdvisor travel experts

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Beach (28)
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Children's Pool (29)
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Deluxe Oceanfront Room (65)
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Oceanview King Room (8)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Lahaina #6 Luxury Hotel in Lahaina #9 Spa Hotel in Lahaina #11 Top resorts Hotel in Lahaina #17 On the Beach Hotel in Lahaina #19 Family Hotel in Lahaina #20 Romantic Hotel in Lahaina
Hotel Class
Official Description (provided by the hotel)
Sheraton Maui Resort & Spa, Ka'anapali Beach's Black Rock, is near Whalers Village and Kapalua-West Maui Airport. Our Hawaii hotel has a lagoon, a ballroom, and an Ocean Lawn for weddings and meetings ... more   less 
Number of rooms
508

Questions & Answers

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