We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westin Maui Resort And Spa

Hotel website
Hotel deals
2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761
Special Offer
5th Night Free
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Westin Maui Resort And Spa
Professional photos View all
Browse nearby
Westin Maui Resort And Spa
Add Photo Write a Review

3,658 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    1,499
    1,151
    536
    307
    165
See reviews for
1,080
1,577
57
133
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (946)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (3658)
  • Mar-May only
    (944)
  • Jun-Aug only
    (979)
  • Sep-Nov only
    (909)
  • Dec-Feb only
    (826)
All months
There are newer reviews for Westin Maui Resort And Spa
See the most recent reviews
bobboyen
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed March 15, 2011

My wife and I came here for a 5-day trip. We were nervous about staying here based on past reviews and in the end, we were disappointed with the hotel. It's not horrible mind you, just not up to the Westin standards that we've become accustomed to. We've stayed at probably 10 Westin's around the world in the last several... More 

Was this review helpful? Yes 2
PaigeCabacungan, Director of Sales at Westin Maui Resort And Spa, responded to this review

Aloha Bobboyen- Mahalo for sharing your candid review on Tripadvisor. As our housekeeping, landscape, pool area, parking and workout center were exceptional we take your constructive feedback to heart on the check in. We can assure you that thiswas shared to our department heads to enhance our processes. Occurrences like this is never comfortable to hear, and we hold a... More 

New Brighton, Minnesota
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 13, 2011

If you want a hotel with a great pool area, The Westin Resort & Spa has one of the best on Maui. The hotel is right in the middle of the Ka'anapali Beach resort area. The staff was very friendly. It's right next to Whaler's Village, which has some GREAT shopping. The breakfast buffet is good--lots of fresh fruit (we... More 

Was this review helpful? Yes 1
PaigeCabacungan, Director of Sales at Westin Maui Resort And Spa, responded to this review

Aloha Rachel- Mahalo for your review. Future and potential guests will appreciate your great tips to enjoy not just The Westin Maui Resort & Spa but also all the amenities in our Kaanapali resort. It’s never too early to take those Christmas card photos. Glad you took advantage of all the benefits provided for you. We hope to welcome you... More 

Ashev
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 5, 2011

I brought my 92 year old Grandfather here as it was his life long dream. The experience I had working with the staff prior to an during my stay was outstanding in every way. They helped me to make sure Papa was safe and secure, provided personal transportation from the local airport, put medical staff on stand-by should I have... More 

Was this review helpful? Yes 1
PaigeCabacungan, Director of Sales at Westin Maui Resort And Spa, responded to this review

Aloha Peggy- Thank you very much for your kind words. Gigi, Ivy and Cole are very pleased that you’ve mentioned them on Tripadvisor and that their Aloha Spirit transformed your stay. We are making sure that we appreciate them for all they do for our guests in those wonderful acts of kindness that they showed to you. It was a... More 

Plainfield, Illinois
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 5, 2011

I love this hotel for many reasons. Location, beauty, pool, views of the ocean. My only negative comment is that the room was a little cramped but, I would definitely go back to this hotel. Seeing how we were in Maui we didn't spend much time in our room. This hotel offers a free shuttle to downtown Lahaina so if... More 

Was this review helpful? Yes 1
PaigeCabacungan, Director of Sales at Westin Maui Resort And Spa, responded to this review

Thank you (Mahalo) Mark! Reviews like this make us keep coming back to work! More 

ct
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 3, 2011

I want to comment a particular person at the front desk who went out of her way to help accomodate us with our room. Her name is Grace Difranco and she helped make our stay wonderful. we'll be returning to this hotel on Feb.9th 2012 because of people like her. The hotel is beautiful and we enjoy staying on the... More 

Was this review helpful? Yes 1
PaigeCabacungan, Director of Sales at Westin Maui Resort And Spa, responded to this review

Mahalo for your review Mbegan58. We are very grateful that guests like you would take the time to publicly recognize one of our own. We are very fortunate to have Grace on our team and share our Aloha spirit with you. We look forward to welcome you back February 2012. More 

Houston, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 2, 2011

The lobby has a nice fountain but it's a little dirty. The beach/pool is very nice and it's not too busy. The restaurant is ok. The room we got had a desk that took up too much space and a "breakfast bar" between the vanity and the room. a little weird. I like sheraton better than the westin

Was this review helpful? Yes
Boston, MA
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed March 2, 2011

My husband and I stayed at the Westin Maui from 2/16 – 2/19/2011. I stayed at Westin frequently when on business travel, and used the “cash and points” option from Starwood in Maui. Beware that in addition to the cash and points, there is also a $25 per day resort fee. It includes 2 small waters, slow internet, self-parking, a... More 

Was this review helpful? Yes 2
worldtravel206
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed March 2, 2011

We have been staying at the Westin Maui for 8 years now! And we can't wait to go back next year. The hospitality and warm welcome here are fantastic! The rooms are fantastic, clean and it's nice to get one with an ocean view so you can watch whales from your window. Make sure you have the breakfast buffet and... More 

Was this review helpful? Yes
Orlando, Florida
2 reviews
5 of 5 stars Reviewed March 1, 2011

We were wowed by the beautiful lobby first night at check in. Room was spacious and clean but we had the view of the parking lot since we paid for the lowest tier. Restaurant and spa are expensive but great service. The pools are beautiful. Love the outdoor spaces of the hotel, it's beautiful but not ostentatious or too big... More 

Was this review helpful? Yes
Cambridge, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 28, 2011

If you are looking for a place to relax and feel refreshed, this may not be the hotel of choice. My husband and I stayed at the hotel in October and did not anticipate the number of kids and people in general! It was very crowded and loud. They also placed us in a hotel room right next to the... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Whalers village(52)
  • Very nice(43)
  • Pool area(29)
  • Breakfast buffet(19)
  • Black rock(19)
  • Beach tower(17)
  • Parking lot(16)
  • Adult pool(10)
  • Great location(9)
  • Water slide(8)
Questions? Get answers from hotel staff and past guests. Ask a question

2,248 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1994)
Viewed
Pool/beach area (387)
Viewed
Hotel & grounds (492)
Viewed
Room/suite (347)
Viewed
View from room (245)
Viewed
Dining (55)
Viewed
Family/play areas (6)
Viewed
Bathroom (34)
Viewed
Business center/function rooms (3)
Viewed
2:43
Videos (2)
Viewed
Other (423)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (237)
Viewed
Amenities (56)
Viewed
Beach (4)
Viewed
Executive Suite (39)
Viewed
Golf Mountain View Room (22)
Viewed
Luxury Suite (38)
Viewed
Pool (15)
Viewed
Premium Room with Deluxe Ocean View (23)
Viewed
Restaurants and Bars (21)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
View from room (1)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay