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Westin Maui Resort And Spa

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2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761
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Westin Maui Resort And Spa
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Westin Maui Resort And Spa
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3,523 reviews from our community

Traveler rating
    1,447
    1,095
    518
    301
    162
See reviews for
1,023
1,532
56
123
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Abbotsford, Canada
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Myself and my wife booked a stay here for a week for our honeymoon. We didn't have a huge budget as we got a deal on the hotel/flight combo. When we arrived and they found out it was our honeymoon they immediately upgraded us, send a bottle of champagne up to our room. (that was beautiful and faced the ocean)... More 

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Los Altos, California
Contributor
17 reviews 17 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed yesterday NEW

We were there during spring break week. The hotel was challenged to staff to those demands. Check-in for SPG Platinum and Gold took 30 min. Housekeeping didn't come until 5:30PM. The breakfast buffet had a 15 min wait and the omelette line was 20 deep. The water slide was a 5 min wait and the parking lot was always maxed... More 

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Madison, Wisconsin
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is SUCH a beautiful resort & everyone is so nice! Great customer service, very friendly, beautiful surroundings, good food, convenient shopping and shuttle. Like a little piece of paradise. Would definitely recommend to others! We stayed in a newly renovated room which was on the 9th floor facing the ocean. What a view!! We were able to sit on... More 

Was this review helpful? Yes 2
Woodstock, Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just got back from 6 nights at the Westin Kaanapali. We stayed on Maui 12 nights, 6 at Sheraton Black Rock then 6 at the Westin. A few glitches at check in which had us questioning if we should have changed hotels but after all was worked out, we had a great time. The staff was great. Rena at the... More 

Was this review helpful? Yes 1
Olathe, Kansas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here for part of our honeymoon. We just loved it so much. We were here during the Maui marathon, which we had no idea was going on, but really, we didn't notice the hustle and bustle. We got a deal with breakfast vouchers, which was SO worth it because their buffet was great and so... More 

Was this review helpful? Yes 1
Houston
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This is an out dated property that is not well managed - I am Starwood platinum member and have never been as disappointed in a hotel as this one. The adult pool (this is really a family type hotel- kid fest) was small and one cocktail waitress was handling the entire area - very poor service level and it is... More 

Was this review helpful? Yes 4
new york
Top Contributor
98 reviews 98 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was a great hotel, clean, friendly staff, good bars, good restaurants, shops, close to the beach. This hotel is good for families, couples and singles. If I come back to Maui I would stay here again. You can walk to whalers village and shop, eat, sight see, go to the beach etc. The rooms were a good size and... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Plus: great location, good pools, coffee shop, close to Hula Grill (one of the best restaurants on the island), close to whalers mall (will come in handy see below why) Negative: you would need to pay extra for many things!! no bath in room (even in some upgraded ones), many of the staff were not friendly and seemed unhappy there,... More 

Was this review helpful? Yes 5
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Wonderful, beautiful resort. Like paradise! All the rooms have views and are appointed lavishly. The food is splendid, especially the breakfast buffet , full of exotic tropical fresh fruits, parties, full omelet bar, sausage, bacon, ham, everything you could imagine. The pool areas all have swim up bars with smoothies & other non alcoholic beverages, as well.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

My family and I went on a trip here last summer!! The hotel is absolutely amazing, everything to the rooms, view, pools, and beach! Recommend this place to anyone from family to couples!!! The kids love to feed the fish and swans in the lobby and go on the super fast water slide!! Also great location! It is right next... More 

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Hotel Review Summarization

What travelers say

  • Whalers village(55)
  • Very nice(43)
  • Pool area(34)
  • Black rock(23)
  • Breakfast buffet(21)
  • Beach tower(19)
  • Parking lot(17)
  • Great location(10)
  • Adult pool(10)
  • Water slide(9)
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2,199 photos of this hotel

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Room/suite (344)
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Pool/beach area (378)
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Hotel & grounds (475)
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Dining (55)
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Family/play areas (6)
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Bathroom (34)
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Business center/function rooms (3)
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Other (412)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (56)
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Beach (4)
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Executive Suite (39)
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Golf Mountain View Room (22)
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Luxury Suite (38)
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Pool (15)
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Premium Room with Deluxe Ocean View (23)
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Restaurants and Bars (21)
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The Hotel (19)

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Hotel & grounds (4)
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Pool/beach area (2)
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Dining (1)
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Room/suite (3)
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View from room (1)
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Other (6)
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