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All 29 Lahaina hotels

Westin Maui Resort And Spa

4.0 of 5 Resort   |   2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761
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Ranked #24 of 29 hotels in Lahaina
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3,125 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (734)
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San
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Disclaimer: I am a Starwood front desk associate so I know how things "should" be according to Westin/Starwood standards. The resort itself was absolutely amazing. My mom and I were upgraded to a beautiful, new, ocean view room which was much appreciated. Jayson checked us in and couldn't have been nicer! He was welcoming and professional and made us very... More

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North Carolina Coast, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is by far the best hotel in Maui . The best beach and close to everything can't get better .the location is perfect next door you have a mall with restaurants and stores . The water activities are on the beach right in the hotel . Clean beautiful friendly hotel . The water pond with the birds and fish... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Westin Maui Resort and Spa is a classy top notch restort with friendly staff and perfect for a family. I went with my family with 2 other families for 5 night stay . The ambence was stunning with water falls , birds ( macaws, swans , flamingoes, african parrot ) , cat fishes and various flora. The water sports facility... More

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Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for 3 nights with my husband. I'm a germaphobe, so I was slightly frightened by some of the recent bathroom photos posted on trip advisor. Luckily, we stayed in the ocean tower and we were pleasantly surprised with a newly renovated room and clean bathroom. The grounds are a little crowded and chaotic, but we didn't have any... More

Was this review helpful? Yes 1
New York, NY
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Took me a long time to write this review but my husband and I stayed here last year on our honeymoon and loved it. The hotel was undergoing a renovation so I am sure it is even better. Can't wait to go back! Loved the water feature in the lobby, that each room has a balcony and how central it... More

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WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Thank you so much for your review, after all this time. It really means a lot to us. We can't wait to welcome you back, too. We hope you are having a wonderful Summer. Thank you for choosing us as your home away from home. Look forward to seeing you again, soon. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I stayed at the westin maui and was disturbed by the lack of customer service by the front desk as well as the hotel rooms. We entered the hotel on our honeymoon so eager an excited as honeymooners would and should be! We were told we were being upgraded into a better room for being on our honeymoon. We go... More

Was this review helpful? Yes 2
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Dear Samantha P, Thank you for taking the time to share your experience with us. We sincerely apologize about the number of events that have resulted in a negative review. Please know that this is not representative of our standard. Your comments have been forwarded to our team leaders for immediate follow up. We would be delighted to speak with... More

virginia beach, va
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was skeptical because of reviews, but hotel was great for family which includes two kids - 9 and 12. Kids enjoyed pools which are great, grounds are beautiful, staff is good, room was fine - we had a mountain room, which had a great view of what else, a mountain. Restaurants cost exactly what restaurants cost in maui -... More

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WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Aloha and Mahalo for your review. We are excited to hear that you all had a wonderful time. We do apologize about the parking situation. We are looking forward to improvements in the near future that will alleviate your concerns. Thank you for your most valuable feedback and for choosing to stay with us. We would love to welcome you... More

Glenwood, Maryland
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Just returned from a 14 day 4 island stay in Hawaii. My only complaint during the trip was the room the last 5 nights at the Westin Maui Resort. We booked an ocean view room with 2 beds for my family of 4 ( 2 adults, 2 kids, 15 and 11). The room was way to small for 4 people... More

Was this review helpful? Yes 4
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Aloha michaelw2014, Thank you so much for sharing your experience with us. Please accept out apologies for the condition of the room that you stayed in. While we are looking forward to refreshing these guest rooms, we do realize that we did not meet your expectations. We would be delighted to speak with your personally on further details of your... More

Sydney
Contributor
12 reviews 12 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Disclosure.....I haven't stayed there yet! However, I have organised a few activities with the Beach Activities Manager already and I have to say I am impressed. Easy to deal with (despite the time differences), very quick responses and everything I asked about I got the answers in a courteous and efficient manner. Big thanks to Marshall Gallen......Manager of Beach and... More

Was this review helpful? Yes 1
Fort Worth, Texas, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was my. First time to stay at a Westin and to visit Hawaii, everything was great, the Westin resort was so accommodating, very clean and a very friendly staff. My future travel both business and vacation will include the Westin as a choice of hotels to pick from.

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Whalers village(110)
  • Very nice(80)
  • Pool area(73)
  • Black rock(60)
  • Breakfast buffet(52)
  • Ocean view room(50)
  • Parking lot(47)
  • Beach tower(43)
  • Right next(28)
  • Water slide(24)

Additional Information about Westin Maui Resort And Spa

Address: 2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Westin Maui Resort And Spa 4*
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Also Known As:
Westin Maui Resort And Hotel Lahaina
Westin Maui Hotel
Westin Lahaina
Westin Maui Resort Spa
Lahaina Westin
Westin Maui Resort And Spa Lahaina

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Luxury Hotel in Lahaina #11 Spa Hotel in Lahaina #13 Top resorts Hotel in Lahaina #18 On the Beach Hotel in Lahaina #21 Family Hotel in Lahaina #22 Romantic Hotel in Lahaina #24 Business Hotel in Lahaina
Hotel Class
Official Description (provided by the hotel)
The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach. ... more   less 
Number of rooms
759

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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