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Westin Maui Resort And Spa

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2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761
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Westin Maui Resort And Spa
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Westin Maui Resort And Spa
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3,713 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed today NEW

My family (2 adults and 2 kids) stayed here and enjoyed it. The hotel is well maintained and nicely appointed. Pros: Resort is very nice Many amenities (nice pool, kids club, cool lobby) Staff is very helpful Luau on site is good Cons: Food is overpriced They try to sell you a lot of extras The rooms are a bit... More 

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Orlando, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed 4 nights here. Great hotel, very family oriented. The pools are perfect for kids and it's so close to the beach. Also the rooms were very clean and good size. One recommendation I would make is not to go for the cabana option, we got a cabana one day and were told we would have a waiter that... More 

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Cincinnati, Ohio
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for six nights, double room overlooking parking lot (mountain view). Resort clearly accommodates business as much as tourism evident by crowded lobby area seating occupied by laptop crowd and press reporters at the time. Did not detract too much as we spent most time around pools (or off-site). The hotel is one of many along the beach but well... More 

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Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at the Weston villas in the past but decided to stay the hotel in the heart of Kanapali this time. We upgraded to ocean view and had a great room/view. We surf and were able to do some surfing outside the hotel as well as thousand peaks. They hold the boards in storage for you. Self parking... More 

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Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 5 nights with my wife and son. Excellent resort with friendly staff. Also, it is very kids family so go for it. Ocean View room with Balcony was fantastic but the rooms are little smaller than what we expected. Will definitely visit again.

Was this review helpful? Yes 1
Washington DC, District of Columbia
2 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

We went to Maui for 8 days it was our first time on the Island and we enjoyed it and would definitely go back. The hotel was just ok. In my opinion it wasn't up to the Westin standards in terms of customer service. I felt like you were invisible to the staff. No one was overly friendly. You could... More 

Was this review helpful? Yes 5
Oahu, Hawaii
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Overall our stay at this resort was disappointing. I'd give 2.5 stars if I could. From the moment we pulled into the small dropoff area, the staff seemed overwhelmed with the volume of guests, they were somewhat disgusted when I requested to self park instead of valet. Once we reached the room, we noticed the safe did not work. We... More 

Was this review helpful? Yes 3
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Dear islandboylp, Thank you for your review. Please accept our apologies for the number of issues that you experienced. We empathize how frustrating this must have been. Your comments have been forwarded to our team leaders for immediate follow up. Thank you for brining this to our attention and allowing us an opportunity to improve our guest experience at The... More 

So Cal
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent 7 days and 6 nights recently at the Westin Maui. We were so happy with our stay from the minute we arrived at the hotel until we checked out. Before staying here, I read many of the reviews on this website and was bit hesitant to book here even though it was a free stay for us (have... More 

Was this review helpful? Yes 2
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Wow! Thank you very much for your kind words. We greatly appreciate you taking the time to share your thoughts with us. We also value your loyalty as an SPG Platinum member. Your feedback means a lot to us. Our staff will be excited when they read it. Thank you for choosing us as your home away from home. We... More 

Aspen, Colorado
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Upon arriving in Maui, we were surprised to find out that the hotel was so far away from the airport, but were able to find a shuttle to take us there for around $60 for the two of us. When we finally got to the hotel we decided it was worth the long drive. The lobby presented a tropical paradise... More 

Was this review helpful? Yes 3
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Aloha Liz D., Thank you so much for your wonderful review. We are delighted to read that you enjoyed your time on Maui and with us. We look forward to welcoming you back soon. Have a wonderful rest of the Summer and thank you for choosing us as your home away from home. Mahalo More 

Doylestown, Pennsylvania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed 2 weeks in July with 14 yo son and 10 yo daughter. Perfect location for families loooking for fun activities and a great beach location. Close to Whalers Village and food options but the hotel has all that to offer. Mark at checkin is great....helpful and resourceful. Our housekeeping staff Filomena was accomodating and so friendly! Pefect Maui hotel... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Whalers village(52)
  • Very nice(43)
  • Pool area(29)
  • Breakfast buffet(19)
  • Black rock(19)
  • Beach tower(17)
  • Parking lot(16)
  • Adult pool(10)
  • Great location(9)
  • Water slide(8)
Questions? Get answers from hotel staff and past guests. Ask a question

2,265 photos of this hotel

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Pool/beach area (389)
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Hotel & grounds (495)
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Room/suite (348)
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View from room (245)
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Dining (55)
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Family/play areas (6)
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Bathroom (34)
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2:43
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Other (434)

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Amenities (56)
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Beach (4)
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Executive Suite (39)
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Golf Mountain View Room (22)
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Luxury Suite (38)
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Pool (15)
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Premium Room with Deluxe Ocean View (23)
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Restaurants and Bars (21)
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The Hotel (19)

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Hotel & grounds (4)
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Pool/beach area (2)
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Dining (1)
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Room/suite (3)
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View from room (1)
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