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Westin Maui Resort And Spa

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2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761
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Westin Maui Resort And Spa
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4,103 Reviews from our TripAdvisor Community

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Minneapolis, Minnesota
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

We stayed here for 6 nights in Jan'16. Due to flight delay (apparently common in Hawaii) we checked-in late at night. The check-in staff did not allot us the room per our booking. She said the preference (Ocean-view and King bed) is only for reference and they are not obligated to honor it. We reminded her that we paid extra... More 

Helpful?
Thank Suniket F
Scottsdale, Arizona
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We were married at this beautiful resort 5 years ago and keep coming back. While the property remains georgious, the impeccable customer service somehow finds a way to keep improving. We brought our parents for their 50th anniversary and all were treated like royalty. This Westin continues to enjoy my highest recommendation.

Helpful?
Thank arizonatraveller1
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Room & view were excellent. The reason for 4 instead of 5 stars is because of the coupons for breakfast expired before are stay had ended. They wouldn't honor it because it was expired by one day even though it was paid for.

Helpful?
Thank Allen P
Bloomfield, Iowa, United States
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Westin Maui has one of the best locations on Ka'anapali Beach. The hotel itself is beautiful. The rooms are spacious, beautifully decorated, clean, and comfortable. The service was professional and courteous. We ate in the Bistro Oceanside at sunset. The food was delicious. The staff accommodated our request for seating and brought our friends a complimentary drink to celebrate... More 

Helpful?
Thank Joanie C
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We were with a very large group when we were there Jan 24th - 30 and had an amazing time. The hotel is beautiful the breakfast buffet was great every morning especially the omelet station. We had dinner one night at Oceanside and it was one of the best meals we had. The hotel is so close to Whalers Village... More 

Helpful?
Thank Stacey P
Sydney, Australia
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Westin makes one heck of an impression as soon as you walk in - only to be confronted by Flamingos and a well stocked Koi pond in front of a cascading waterfall. The grounds of this resort are truly something! So let's start with the positives: Location: I really enjoyed the beachfront location on Kaanapali Beach. It stretches out... More 

Helpful?
Thank Sue C
Portland, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Received an extra bill for an absurd $706 3rd person charge for 1 week during a family trip. I could understand this charge if you get some amenities like food or drink, but you don't. This was also on top of $218.75/week in resort fees, which I'm assuming mainly goes toward maintaining the pools. The pools were nice, but they... More 

Helpful?
1 Thank JeffOR7
Vancouver
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at this hotel for a week. So here is the scoop. The good: renovated and spacious rooms, the pools are very nice kids have a small slide and there is a larger one for the adults. The location is perfect with closeness to the beach, restaurants and whalers village mall. Also a very nice fitness centre. The bad:... More 

Helpful?
Thank Yannick777
WestinMauiAmbassador, Public Relations Manager at Westin Maui Resort And Spa, responded to this review

Thank you for your valuable feedback. While we are delighted that you enjoyed our newly-renovated accommodations, pools and convenient access to Whalers Village, we are disappointed for missing the opportunity to create a distinctive dining experience. We will share your feedback with our team and look forward to indulging you with our enhanced services upon your return. Malama pono (take... More 

San Francisco, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I booked this trip with my 6 and 8-year-old children! They were welcomed and had a wonderful time. They loved the koi pond and flamingos, the cockatoos, the amazing pool with water slides, and gecko hunting at night. Another bonus is that It is walking distance to Whaler's Village which gives you a great amount of choice for dining and... More 

Helpful?
Thank Nikole B
Anchorage, Alaska
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

I didn't stay in this hotel but I did book an 80 minute heavenly massage and stayed at the spa for a bit afterwards. The massage was absolutely incredible and the spa itself was gorgeous. Walking into the hotel was beautiful but busy. People were everywhere and it looked chaotic. But very very beautiful hotel.

Helpful?
Thank KaseyRenee
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