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All 62 Kihei accommodations

Palms at Wailea

3.5 of 5 Condominium   |   3200 Wailea Alanui, Kihei, Maui, HI 96753
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Ranked #21 of 62 Specialty Lodging in Kihei
A recent review
3 of 5 stars Reviewed May 9, 2014
noells2014 Melbourne, Australia
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253 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Palms at Wailea
See the most recent reviews
Melbourne, Australia
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 9, 2014

The Palms was a very quiet and relaxing place. All the staff were excellent, desk and concierge [Monica and Chica, great!, also maintenance man]. Booked as disabled but lots of steps without rails inside, bathroom dangerous, toilet too low, pool dangerous with all the steps,getting from car to inside was difficult. Unit 1207 is a bit tired, broken beach chairs... More

Was this review helpful? Yes 2
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Noells2014 from Australia. Mahalo for providing comments about your experience here. I was pleased to hear that Chica and Monica were able to assist you and make your stay more enjoyable. Additionally, the Tripadvisor readers will also appreciate your notation about some of the limitations on the physical nature of our property as it was not designed very well... More

Ottawa
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 30, 2014

We stayed in unit 2302 from April 12-20. This unit is overlooking the trees and the ocean. Great view! The unit itself is spacious, a two bedroom "Garden Villa Deluxe". Two bedrooms, two bathrooms, full kitchen. Overall we were very happy with the unit. This property is definitely a little older and in need of some updating though. Carpets need... More

Was this review helpful? Yes 1
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Chris. I would like to thank you for your candid review of our property and your experience here at the Palms of Wailea. I was pleased to hear that you were happy with your unit but also heard your nudges in regards to the care of the unit. We do struggle with lighter carpet and need to stay on... More

Victoria, Canada
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 5, 2014

We stayed at this property March 31-April 13th 2014. Our first two nights we were in unit 2103. This unit is at the bottom of the property right next to the road so a lot of road/traffic noise. This unit itself was very dirty and needed a good clean. The kitchen window was broken, bathroom counters were cracked, carpets were... More

Was this review helpful? Yes 4
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Lynn. As you posted this review before you checked out, I was able to phone you directly to discuss your concerns and I believe that you felt better after our conversation. I apologize that the units that you occupied did not live up to your expectations and you were able to give me some additional feedback that will assist... More

canada
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 5, 2014

Mostly positive experience with the rental, helpful staff and concierge. Not a place to stay if you are a clean freak. I do agree with some of the other reviews, the place could use a bit of deep cleaning, but we weren't there to stay inside. The patio was nice to be able to barbecue. Good location, could walk to... More

Was this review helpful? Yes 1
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha to our Golfing Guest from Canada. I am happy to hear that you were pleased with our staff , our accommodations and that you enjoyed the fact that all units have BBQ’s on the lanai. Being able to enjoy your own meals and at your own time is one of the great advantages of renting a vacation rental condominium.... More

Rochester, Minnesota
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 4, 2014 via mobile

We stayed for a week in 1 bedroom garden view. Large spacious condo fully furnished. Grilled on the lanai which was a nice touch. Two full baths so we could get ready in the morning with no delay. Close to beaches and shopping. Would definitely stay again.

Was this review helpful? Yes 3
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Rick. We appreciate your comments of support as you have identified some things that are important to us. You accurately noted that our one bedroom units all have 2 bathrooms and that they all have bbq’s on the lanai and that they are furnished with full size appliance. We are happy to hear that you look forward to a... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 1, 2014 via mobile

The fan does not work. Have been waiting in 26 degree, humidity for 30 minutes and no one has bothered to come over. The remote us so worned, you cant see the digits. The lights are dim, so much that you cant read any thing. Pathetic.

Was this review helpful? Yes 1
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Greg. I apologize that I did not respond immediately to your maintenance request. It was later in the day and the staff had already left and I was finishing up some things before I was able to respond. Ultimately, I was able to get the fan to move faster and as that was not enough air movement for you... More

Red Deer, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 2, 2014

We stayed here between Feb 16-26, 2014 in condo 2204. The condo was plenty of enough space for the two of us. There was a shower as soon as you entered the condo so you could wash off the sand from the beach without tracking it through the condo. It was great to have in suite laundry facilities. Take note... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 25, 2014

We stayed between Feb 15-20th. The condos were surprisingly large and spacious. We rented the 2 bedroom two bathroom unit. More than enough room for family of four. Our unit included a washer and dryer along with a dishwasher and all kitchen related items including a toaster and coffee maker. We also found the condos quiet and private. We didn't... More

Was this review helpful? Yes 5
New England
Contributor
20 reviews 20 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 25, 2014 via mobile

We stayed at this condo halfway through our two week vacation. It was perfect to do laundry (washer/dryer in unit) and be able to cook meals at home. Unit was clean. We liked being upstairs. Nice outside porch with dining table. VCR with TV was good so we could watch movies. The property was nice but several people smoking below... More

Was this review helpful? Yes 3
Ogden, Utah, United States
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 23, 2014

We stayed here for a week . The rooms were spacious with two bathrooms, two bedrooms, good size kitchen and a large living room. There is a a great patio with each condo. There is a pool for guest to use and beach towels you can pick up at the front desk. It is close to the beach and not... More

Was this review helpful? Yes 1
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Additional Information about Palms at Wailea

Address: 3200 Wailea Alanui, Kihei, Maui, HI 96753
Phone Number:
Location: United States > Hawaii > Maui > Kihei
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Palms at Wailea 3.5*
Number of rooms: 70
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Also Known As:
Outrigger Palms At Wailea Hotel Kihei
Outrigger Kihei
Kihei Outrigger
Palms At Wailea Maui/Kihei

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