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Palms at Wailea

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3200 Wailea Alanui, Kihei, Maui, HI 96753
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Palms at Wailea
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281 Reviews from our TripAdvisor Community

Traveler rating
    119
    105
    27
    23
    7
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105
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rooms are big with separate lounge, kitchen and bed rooms. No aircon in the lounge room which is a shame but there is aircon in the bedroom. The actual facility isn't bad.. Small pool, no bar and no alcohol allowed in the pool area which was a shame. The resort is about 1km away from the shops and the other... More 

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Moose Jaw, Canada
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is located in a super area. Close to beaches, golf courses, and shopping. The grounds are immaculate and stunning. Condos are roomy and open concept. We stayed in a 1 bed 2 bath. We have been to Maui 4 times and this has been by far the best accommodations. full service kitchen with dishwasher and your own grill. Husband... More 

Was this review helpful? Yes 1
Fort Collins, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at The Palms in April 2015. I had stayed at two other resorts prior to this stay. It was a beautiful resort. Very clean, and well-kept. We were even able to stay late on our last day for a little extra! We plan to stay here again on our next visit!

Was this review helpful? Yes 1
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha to our visitor from Ft. Collins. We are so pleased to read your favorable review of your experience here at our beautiful oasis here in Wailea. I was also happy to hear that we were able to extend your valuable time here on Maui with a late checkout. When occupancy allows, we may be able to approve a complimentary... More 

Calgary, Canada
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very, very expensive. Over $400/night plus tax and cleaning charge. Not good value. Having said that, the unit we had was very roomy, and nicely accommodated our family of four in the 2 bedrooms. Very nice views from the spacious terrace. There is only one small pool on the property, and one visit there with my Grandchildren was quite enough.... More 

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Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Theodore. Mahalo for taking the time to provide a review of our property. I was pleased to see that you gave us a high score in cleanliness, that you appreciated the spaciousness of our accommodations and enjoyed the views and the beautiful beaches on Maui. I agree that our pool is small but I want to point out that... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 29, 2015

Condo was lovely and so was entire complex. Would have preferred if entire condo had air conditioning instead of just master bedroom. Stayed in a first floor unit but I think we would have liked a second or third floor better.

Was this review helpful? Yes 4
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha to our visitor over the Spring Break. With the spaciousness and the layout of our rooms, when families are able to travel, they love to come to our property and we are happy to hear that you were able to come and enjoy our oasis here in south Maui. On your return trip, please request full a/c and we... More 

Riverside, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 18, 2015

My family and I stayed at the Palms at Wailea in unit # 1604 for 2 weeks. It has breathtaking views and provides everything you need to feel at home. The air conditioner was a huge plus. The decor was gorgeous and well done. We had a fantastic time and look forward to returning.

Was this review helpful? Yes 4
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Sharron. Mahalo for taking the time to provide such a favorable review of the unit you had while here with Outrigger at the Palms of Wailea. We are thrilled to hear this high praise and all of us (staff and owners of the condos) love to hear that what we offer exceeded expectations. Mahalo for taking the time let... More 

Toronto
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed April 4, 2015

I got this property through using Priceline Express Deals, and was happy with my “win”. Check-in was quick and efficient, and I found all staff members to be friendly and knowledgeable when asked a question. The concierge called me over as soon as I checked in, and gave me tons of information, most of which was relevant and useful. Parking... More 

Was this review helpful? Yes 3
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha to our guest from Toronto. Mahalo for your lengthy review of our property. We agree that a vacation rental at the Palms of Wailea by Outrigger is a great way to go as we are able to offer so many things that a hotel is simply unable to provide… at a reasonable cost. Your appreciation for the staff, grounds,... More 

Riverside, California
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 30, 2015

Maui is my favorite island by far. Not too big....not too small. I have stayed at the Palms at Wailea twice now. Both times in the same unit, 1604. It is at the rear of the property on the second story, so the view of the ocean...is stunning. It is decorated nicely and has a nice look and feel. Oh....and... More 

Was this review helpful? Yes 6
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Roman and Mahalo your feedback on your experience here and your specific comments about the unit that you were in. The beauty of condominiums is that they are all unique and I'm so happy to hear that you appreciated the qualities of this condominium. All units have a/c in the master bedroom and select units have installed this added... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed March 25, 2015

Beautiful location. The grounds were well kept. Housekeeping wasn't the best but I've seen worse. Really not bad for the price you pay. The staff were very helpful and friendly too. I'd stay there again.

Was this review helpful? Yes 4
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Sharon. We are always pleased to hear that guests have enjoyed their time here and that they look forward to a return trip. All of the staff here at the property do everything we can to assure that you have a good time and I am happy that you noticed this. Mahalo. Matt Swartz More 

spring tx
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed March 25, 2015

Resort is condos situated within sight of coastline. A 2 minute drive or 8 minute walk are the 2 best beaches on Maui. Sharing Andaz property is one beach and the other directly to the right. I mention this because each section of the Pas has a large pool and especially tiles spa where people lau and gather throughout the... More 

Was this review helpful? Yes 3
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Lynn. Thank you for taking the time to provide helpful information about our property and the surrounding amenities. Our little oasis is located on a bluff and you correctly noted the proxiity to two of the many fine beaches here on Maui. It is also helpful that you noted that some of the units have the option for full... More 

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