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Palms at Wailea

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3200 Wailea Alanui, Kihei, Maui, HI 96753
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1 room 1 guest
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Palms at Wailea
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292 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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    (292)
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    (75)
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Chino Hills, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

At first glance, this place is lovely. The outside is clean, beautiful and well landscaped with a lovely pool. However, there is a ton of inconsistency with the rooms and they don't mention that during booking. These units are privately owned, which we didn't know ahead of time, so it's a mixed bag on what you'll find inside, including whether... More 

Was this review helpful? Yes 2
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Jessica. Thank you for providing feedback about your recent stay here at the Palms of Wailea. I am saddened to hear of your disappointment with us. However, your guidance to ‘do research’ is wise as we too appreciate guests who understand what is that they are renting. I understand that you were surprised with the fact that the standard... More 

Los Angeles
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

if you're looking for a quiet vacation with your family in Wailea, this is a great place to be. Took a decent size with a bedroom, kitchen and sofa bed. Staff and concierge was very helpful with assisting us in making reservations for all activities. Close to beach, about 2 minutes drive.... close to Kihei.

Was this review helpful? Yes
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Jay. Mahalo for taking the time to provide some comments about our time here at the Palms of Wailea. We agree that this property is designed well for families being that we offer spacious fully equipped condominiums within the desirable Wailea Resort community. I was also pleased to hear that the staffs were also helpful as we believe that... More 

Kidderminster, United Kingdom
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Palms for a fortnight as we were getting married at a local beach. It was a wonderful experience. The apartment was spacious and had all the amenities we needed and more including cable TV,two bathrooms,great kitchen,washer and dryer,AC in the bedroom and a BBQ on the balcony. The view from the balcony was beautiful and we... More 

Was this review helpful? Yes 1
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Chris. We are pleased that you came all the way from England to celebrate your wedding at our property. Having 2 weeks to spend here gave you plenty of time to figure out all of the characteristics of our property and we are so pleased that you enjoyed your time here. Readers will appreciate your recommendation about the importance... More 

Calgary, Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

4 of us stayed at the Palms at Wailea for 10 days while in Maui for a wedding. Having read some reviews about outdated units, I called ahead and asked for a refurbished unit as well as a unit with A/C throughout (it's an extra cost per day, but well worth it in the middle of July). Also called ahead... More 

Was this review helpful? Yes 2
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha to our guest from Calgary. We are honored that you and your friend chose our property while on Maui for a wedding celebration. I am pleased to hear that the staffs were able to assist in a couple of key ways and that ultimately you had an enjoyable time here with us. All of our units are individually owned... More 

Colerain, United States
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in a condo! We loved doing our laundry, cooking meals, and having an actual bed. The staff is great! The only warning I have is make sure you shut your bedroom door to use the AC. They have pool towels and and awesome view of the ocean and mountains from the main lobby!

Was this review helpful? Yes 1
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Tiffanie. Mahalo for sharing your thoughts about your stay here with us. We were pleased to hear how comfortable you were in your ‘home away from home’. We are proud of our property and therefore pleased to hear your kind words. Mahalo. Matt More 

Provo, Utah
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 27, 2015

So perfect for the family for our vacation. I love that it was not a super touristy area, the local public beach was not crowded and had showers and bathrooms and lots of free parking. The staff was friendly and helpful, as was the concierge to find fun within our budget. The place was clean, well stocked and even had... More 

Was this review helpful? Yes 1
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Miss _A from Utah. Mahalo for taking the time to provide this wonderful review of our property. You were able to reflect on all the important aspects of our operation and we are appreciative of your high recommendation. We are pleased that you have found our gem of a resort and look forward to your return visit with us.... More 

Kennewick, Washington
Level Contributor
146 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed July 26, 2015

It was all we could home for in a rental condo for a family of 4 plus my parents could stay there as well for a couple of days. It had 2 bed rooms and 2 full baths with a great kitchen fully stocked. We also Bar-B-Qued on the Lanai. The pool was clean and kids and I spent hours... More 

Was this review helpful? Yes 1
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha to our guest from Washington. We are honored that you found our little piece of Paradise here in Wailea, Maui and that you were pleased with the accommodations that we offer. We love to hear about inter-generational vacations as time with family is so precious. This summer has been exceptionally hot and we are relieved to hear that you... More 

Missouri
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 10, 2015

The Palms at Wailea is going to be a nice place for you to stay, you will enjoy it. That said it may not be your dream vacation. The rooms are a bit dated, and having to pay for air conditioning in rooms other than the master is annoying. The worst part though is the second bedroom is separated from... More 

Was this review helpful? Yes 2
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Chris. I appreciate your candid comments about our property. Although it is unfortunate that the original developer did not put in full a/c, we are happy that some owners, at a significant cost, have retrofitted their unit and we are now able to offer this added amenity for an additional charge. Additionally, the developer also used louvers to create... More 

Sydney, Australia
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed June 13, 2015

Rooms are big with separate lounge, kitchen and bed rooms. No aircon in the lounge room which is a shame but there is aircon in the bedroom. The actual facility isn't bad.. Small pool, no bar and no alcohol allowed in the pool area which was a shame. The resort is about 1km away from the shops and the other... More 

Was this review helpful? Yes 2
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Stevie-Ann. The Tripadvisor readers will appreciate your candid observations about our little oasis here in Wailea. We believe that our resort offers excellent value for the price and if one wanted more amenities, they could easily find it at some of the Hotels in Wailea. Guests appreciating Vacation Rental properties tend to be oriented towards taking care of themselves... More 

Moose Jaw, Canada
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 12, 2015

This is located in a super area. Close to beaches, golf courses, and shopping. The grounds are immaculate and stunning. Condos are roomy and open concept. We stayed in a 1 bed 2 bath. We have been to Maui 4 times and this has been by far the best accommodations. full service kitchen with dishwasher and your own grill. Husband... More 

Was this review helpful? Yes 1
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Cheryl and Mahalo for taking the time to review our property and your time with us. Your paragraph review nicely summarizes who we are and we appreciate your kind words. We are proud of all that we have to offer and it sounds like this property is a good match for you and look forward to your next visit... More 

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