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Palms at Wailea

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3200 Wailea Alanui, Kihei, Maui, HI 96753
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Palms at Wailea
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286 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Provo, Utah
Level Contributor
1 review
4 of 5 stars Reviewed 3 days ago NEW

So perfect for the family for our vacation. I love that it was not a super touristy area, the local public beach was not crowded and had showers and bathrooms and lots of free parking. The staff was friendly and helpful, as was the concierge to find fun within our budget. The place was clean, well stocked and even had... More 

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Kennewick, Washington
Level Contributor
109 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It was all we could home for in a rental condo for a family of 4 plus my parents could stay there as well for a couple of days. It had 2 bed rooms and 2 full baths with a great kitchen fully stocked. We also Bar-B-Qued on the Lanai. The pool was clean and kids and I spent hours... More 

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Missouri
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Palms at Wailea is going to be a nice place for you to stay, you will enjoy it. That said it may not be your dream vacation. The rooms are a bit dated, and having to pay for air conditioning in rooms other than the master is annoying. The worst part though is the second bedroom is separated from... More 

Was this review helpful? Yes 1
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Chris. I appreciate your candid comments about our property. Although it is unfortunate that the original developer did not put in full a/c, we are happy that some owners, at a significant cost, have retrofitted their unit and we are now able to offer this added amenity for an additional charge. Additionally, the developer also used louvers to create... More 

Mount Tamborine, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was a beautiful property. Unfortunately the pool was under construction, which no one was told about, so that was noisy and excluded part of the Hawaiian vacation experience. You walk into your condo, which is beautifully appointed, and there are notices that if you want to use the air con it will $35. a day extra, and if you... More 

Was this review helpful? Yes 2
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha to our visitor from Australia. Thanks you for the time spent providing a review of our proerty. Along with providing good value for that what we offer, our goal is to be transparent with the cost to stay here. I am certain that if one goes to our own website, one would find out about these charges (some of... More 

Sydney, Australia
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed June 13, 2015

Rooms are big with separate lounge, kitchen and bed rooms. No aircon in the lounge room which is a shame but there is aircon in the bedroom. The actual facility isn't bad.. Small pool, no bar and no alcohol allowed in the pool area which was a shame. The resort is about 1km away from the shops and the other... More 

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Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Stevie-Ann. The Tripadvisor readers will appreciate your candid observations about our little oasis here in Wailea. We believe that our resort offers excellent value for the price and if one wanted more amenities, they could easily find it at some of the Hotels in Wailea. Guests appreciating Vacation Rental properties tend to be oriented towards taking care of themselves... More 

Moose Jaw, Canada
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 12, 2015

This is located in a super area. Close to beaches, golf courses, and shopping. The grounds are immaculate and stunning. Condos are roomy and open concept. We stayed in a 1 bed 2 bath. We have been to Maui 4 times and this has been by far the best accommodations. full service kitchen with dishwasher and your own grill. Husband... More 

Was this review helpful? Yes 1
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Cheryl and Mahalo for taking the time to review our property and your time with us. Your paragraph review nicely summarizes who we are and we appreciate your kind words. We are proud of all that we have to offer and it sounds like this property is a good match for you and look forward to your next visit... More 

Fort Collins, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

We stayed at The Palms in April 2015. I had stayed at two other resorts prior to this stay. It was a beautiful resort. Very clean, and well-kept. We were even able to stay late on our last day for a little extra! We plan to stay here again on our next visit!

Was this review helpful? Yes 1
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha to our visitor from Ft. Collins. We are so pleased to read your favorable review of your experience here at our beautiful oasis here in Wailea. I was also happy to hear that we were able to extend your valuable time here on Maui with a late checkout. When occupancy allows, we may be able to approve a complimentary... More 

Calgary, Canada
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 26, 2015

Very, very expensive. Over $400/night plus tax and cleaning charge. Not good value. Having said that, the unit we had was very roomy, and nicely accommodated our family of four in the 2 bedrooms. Very nice views from the spacious terrace. There is only one small pool on the property, and one visit there with my Grandchildren was quite enough.... More 

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Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Theodore. Mahalo for taking the time to provide a review of our property. I was pleased to see that you gave us a high score in cleanliness, that you appreciated the spaciousness of our accommodations and enjoyed the views and the beautiful beaches on Maui. I agree that our pool is small but I want to point out that... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 29, 2015

Condo was lovely and so was entire complex. Would have preferred if entire condo had air conditioning instead of just master bedroom. Stayed in a first floor unit but I think we would have liked a second or third floor better.

Was this review helpful? Yes 4
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha to our visitor over the Spring Break. With the spaciousness and the layout of our rooms, when families are able to travel, they love to come to our property and we are happy to hear that you were able to come and enjoy our oasis here in south Maui. On your return trip, please request full a/c and we... More 

Riverside, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 18, 2015

My family and I stayed at the Palms at Wailea in unit # 1604 for 2 weeks. It has breathtaking views and provides everything you need to feel at home. The air conditioner was a huge plus. The decor was gorgeous and well done. We had a fantastic time and look forward to returning.

Was this review helpful? Yes 4
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Sharron. Mahalo for taking the time to provide such a favorable review of the unit you had while here with Outrigger at the Palms of Wailea. We are thrilled to hear this high praise and all of us (staff and owners of the condos) love to hear that what we offer exceeded expectations. Mahalo for taking the time let... More 

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