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Sugar Beach Resort

145 North Kihei Road, Kihei, Maui, HI 96753
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433 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tualatin, Oregon
1 review
4 of 5 stars Reviewed 3 days ago NEW

Purchased a Groupon and upgraded to beachfront view! So glad we did. Upon late arrival, we also wondered in the dark trying to find the "office". Read the board and called the number from the supplied phone. Left a message to call my cell. Waited 15 min and called again. He was kind and told us how to access our... More 

Was this review helpful? Yes
Salt Lake City, Utah
1 review
4 of 5 stars Reviewed 1 week ago

We stayed in unit #201 with an ocean view. It was a very clean had nice newer décor and a fairly good view of the ocean. The lady at the front desk was nice and after checking in I needed no further assistance. The pool was clean and nice although the hot tub could of been a little hotter. Before... More 

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CondoRentalsHI, Condo Rental Agency at Sugar Beach Resort, responded to this review

Aloha and thank you for your review of the Sugar Beach Resort and condo #201, which our vacation rental company manages. That is great that you got to explore all sorts of beaches on the island! Because the property is located in North Kihei, it makes it easy to drive to beaches all over the island in under 30 minutes!... More 

Park Hills, Kentucky, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The resort is right on the beach, we can hear the crashing waves from our patio. Unit 103 is a perfectly nice ground floor unit with no direct view of the ocean but a 2 min stroll will get you right on the beach. The unit is just a bit outdated but is clean and spacious. The covered parking is... More 

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CondoRentalsHI, Condo Rental Agency at Sugar Beach Resort, responded to this review

Thank you for your review of the Sugar Beach Resort and ground floor garden view condo #103, which our vacation rental company manages. We are glad to hear you are having a great time and we hope to host you again in the future! We encourage all guests that will be arriving late to give our management office a call... More 

Beaverton, Oregon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When we arrived, we were given the code to unit 229. Couldn't use the ramp from parking lot as instructed as it was closed for construction. The front desk didn't know? Found the elevator, but the walkway to unit wax blocked by workers. Finally got in and couldn't hear ourselves think for the noise. Went back to office, and the... More 

Was this review helpful? Yes 2
CondoRentalsHI, Condo Rental Agency at Sugar Beach Resort, responded to this review

Aloha, Thank you for your review of the Sugar Beach Resort. The property is undergoing a project to update the exterior walkway railings, so I am sorry to hear that the extra people on property caused some inconveniences for you. I am glad you let our management company know immediately, so that we could resolve your issue, move you to... More 

Omaha, Nebraska
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in PH-28, which we booked through a Groupon deal. The oceanfront penthouse condo was nice. The furniture was alright, although the bed and pillows were not the greatest. The beach was small but decent, but the water was not near as clear as Kaanapili Beach. If you have children, do not stay here as I could not believe... More 

Was this review helpful? Yes 3
CondoRentalsHI, Condo Rental Agency at Sugar Beach Resort, responded to this review

Thank you for your review of the Sugar Beach Resort and condo #PH28, which our vacation rental company manages. We are glad to hear found the condo nice. We hope you got the chance to walk along the five miles of unobstructed white sand coastline that fronts the property, as it is very unique to find a stretch of beach... More 

Adelaide, Australia
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were lucky enough to get a great deal for this apartment. The rooms were all recently renovated and were in pristine condition. The apartment contained everything we needed for the entire stay and even contained a fully equipped kitchen with oven, dishwasher and microwave. There was also a washer and dryer which was great. The resort itself was very... More 

Was this review helpful? Yes 1
San Jose, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Shower: The shower needed an extensive cleaning. The lime buildup was unacceptable. Toilet: was not clean. I bought disinfectant wipes and cleaned the toilet. Bath towels: one towel had crusty patches. I had to wash the towel to remove the patches. Bed sheet: both the fitted sheet and flat sheet had a very large bleach stain. The bed sheets should... More 

Was this review helpful? Yes 2
CondoRentalsHI, Condo Rental Agency at Sugar Beach Resort, responded to this review

Sorry to hear you did not enjoy your stay at the Sugar Beach Resort. Our vacation rental company manages many vacation rentals at the Sugar Beach Resort and it sounds like a majority of your issues pertain to quick cleaning fixes. Each condo we manage is professional cleaned by various reputable cleaning companies on Maui after each guest departs. If... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 22, 2015 via mobile

Booking online is always a risk, but as soon as we arrived into our penthouse condo at Sugar Beach in Kihei, Maui, we knew we had made the right decision. We stayed for seven nights in condo #605. The balcony gets the morning sun, but has a nice shade in the afternoon and overlooks the pool and beach. Some condos... More 

Was this review helpful? Yes 4
Norwalk, Connecticut
1 review
4 of 5 stars Reviewed May 22, 2015

We enjoyed our stay with two children. The kitchen had all the amenities that you would need, even a coffee grinder. Pull out bed worked for the kids. Porch overlooking ocean gives you beautiful sunsets. Owners went the extra mile to make sure everything was available-even beach chairs. Pool area, hot tub and sauna are excellent. Beach is nice and... More 

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Saint Louis, Missouri
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 21, 2015

We were late in booking and all we could get was this unit(#321). I can see why it wasn't booked yet- it had multiple issues. Ones you might not notice if there for only a week. But we were there for an extended stay (6 weeks) and these problems became daily issues. Everything including holes in the bed skirt and... More 

Was this review helpful? Yes 2
CondoRentalsHI, Condo Rental Agency at Sugar Beach Resort, responded to this review

Thank you for your review of the Sugar Beach Resort and frequent stays at the Sugar Beach Resort since the 90s. We are sorry that your trip back in January was not as memorable as your previous stays at the Sugar Beach Resort. As we communicated with you back when you departed, our President went to inspect the condo after... More 

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