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All 3 Kihei hotels

Maui Lu Resort

2.0 of 5 Hotel   |   575 South Kihei Road, Kihei, Maui, HI 96753
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Maui Lu Resort
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Ranked #3 of 3 Hotels in Kihei
A recent review
4 of 5 stars reviewed 4 weeks ago
catescapes Auburn, California
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655 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Auburn, California
1 review
4 of 5 stars Reviewed 4 weeks ago

stayed 3 times now. it's not meant to be the Ritz. Affordable ocean front rooms. Saw someone with a dog staying there. beaches were very clean but water is murky. snorkel just south of there. shops and food are not far, easy access to snorkeling, scuba lessons, boating, and Molokini.

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 20, 2014

It's pretty much in the middle of nowhere and you need a car to get around. The rooms are very old, they are kept as clean as they can be but not up to scratch. (The whole "resort" is being taken over by a big hotel chain next month, I'm sure they will demolish the lot and rebuild - they... More

Was this review helpful? Yes 1
Bregenz, Austria
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 14, 2014

I stayed at this hotel in 2008 and 2013. I was looking for a hotel that didn't tear a hole in your finances. The hotel is situated ideally for trips to Haleakala, Lahaina etc. Unfortunately it was already getting to be a little bit outdated. I would have liked to book again for this November, but wasn't able to. I'm... More

Was this review helpful? Yes 1
Michael W, General Manager at Maui Lu Resort, responded to this review

Aloha and thank you for identifying the Maui Lu for the value that it has offered. I also thank you for your positive recognition of the Maui Lu's location and service. We do wish that we could welcome you again within the future. Sadly, the Maui Lu will be closing effective September 10th for redevelopment. Aston Hotels & Resorts has... More

Budapest, Hungary
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 14, 2014

Our experience was horrible. We stayed at the "Resort" for 2 nights, and were clearly fooled by the pictures on their website. Looks like a pretty nice and clean place but it is not! It's dirty, old, musty, smells very very bad. Didn't wanna touch ANYTHING, not even the doorknob. The room was dark, the carpet was very dirty and... More

Was this review helpful? Yes 3
Michael W, General Manager at Maui Lu Resort, responded to this review

Thank you for your comments. I apologize for your disappointment on cleanliness and service. I appreciate your positive support on location. I do wish that we could have spoken at any time during your visit. I would have actively sought resolution to include locating another property to meet your expectations. Thank you for being our guests. More

Temecula, California, United States
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed August 13, 2014

Under any condition, do not stay at this hotel. We stayed here only one night, and that was one night too many. We had 7 nights booked at a nice resort in Ka'anapali, but we were getting in late the night before our stay at the resort started. So we booked a hotel for one night close to the airport... More

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Michael W, General Manager at Maui Lu Resort, responded to this review

I am sorry to have disappointed you. I do wish that we had had the opportunity to meet. I can assure you that the Maui Lu is not the disappointment that you described to many, many of our guests. The property is unique and does not offer the same experience to everyone. Nonetheless, I sincerely appreciate your having been our... More

Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 8, 2014

For the price and the location, this hotel is great. don't expect a hotel that you'd get for more than $100 though, it's a little outdated. The pool was good and the hotel was good, we were hardly in the room so it was worth the money to me. I would recommend this hotel

Was this review helpful? Yes 1
Michael W, General Manager at Maui Lu Resort, responded to this review

Aloha! Thank you for being our guests at the Maui Lu. I personally thank you for sharing with others the property's true value. Our staff is committed to caring for guests. They are our greatest asset. They will also appreciate your very honest, yet truly positive response. Mahalo nui loa! Michael Winchatz More

San Diego, California
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 25, 2014

Actually moved to another hotel mid stay. Front desk is nice but the rooms were old and musty. Room a/c unit was very loud. Tub needed to be redone and was rusty. Large cockroaches seen around the room, including the bed. Right across from the beach tho.

Was this review helpful? Yes 2
Michael W, General Manager at Maui Lu Resort, responded to this review

Thank you for choosing the Maui Lu. I apologize for your disappointment with the product. I do appreciate your supportive rating of service. We share our guest comments with staff. They always welcome being recognized. With aloha, Michael Winchatz More

Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 22, 2014

This property is very very tired. Nice grounds and looks ok from the outside. Room is dated. Resort fee was 15.00. In my opinion I don't think the resort fee gave me any service of value. I did not use any of the resort amenities. Amenities included DVD rental, pool and a grocery reward card to use. The resort fee... More

Was this review helpful? Yes 1
Michael W, General Manager at Maui Lu Resort, responded to this review

Aloha and thank you for being our guest at the Maui Lu! I truly appreciate your kudos to staff. We share all guest comments with our team members. They appreciate being recognized. I apologize for your disappointment. I am sorry that we were not able to meet during you stay. I most certainly would have sought resolution to your concerns.... More

Lihue, Hawaii
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 12, 2014

Our ohana stayed here last week for a couple of days. We got a great rate online so happy with that! It is a nice simple hotel. The front desk wahine were very friendly..Aloha spirit for sure! The rooms were spacious with good size beds. Good WIFI connection. Housekeeping cleaned room daily. Pool was nice & fun for the keiki.... More

Was this review helpful? Yes 1
Michael W, General Manager at Maui Lu Resort, responded to this review

Aloha! Thank you so much for your detailed response. We appreciate the compliments. We even appreciate the suggested inprovements. Comments such as yours are integral our property maintenance program. We most appreciate your kamaaina sense of place. Until we meet again, mahalo nui loa! More

Gold Coast, Australia
Contributor
15 reviews 15 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed July 12, 2014

Our room was a bit musty. A/C works but makes this loud tractor noise that we always have to turn it off before going to sleep. Hot shower takes forever to get hot especially in the morning. Bed was comfy. Swimming Pool is old. Had the price been cheaper, maybe it's ok but still wouldn't recommend it.

Was this review helpful? Yes
Michael W, General Manager at Maui Lu Resort, responded to this review

Aloha and thank you for sharing your sentiments. While we receive many positive comments, we understand that the very uniqueness of the Maui Lu that is so often highlighted, especially by our many returning guests, can actually be disappointing to others. Our comitment is to please everyone. Our desire, should we disappoint, is to be given the opportunity to assist... More

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Additional Information about Maui Lu Resort

Address: 575 South Kihei Road, Kihei, Maui, HI 96753
Location: United States > Hawaii > Maui > Kihei
Price Range (Based on Average Rates): $$$
Hotel Class:2 star — Maui Lu Resort 2*
Number of rooms: 120
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Also Known As:
Aston Maui Lu Hotel Kihei
Aston Maui Lu Resort
Aston Kihei
Aston Lu Maui
Maui Lu Resort Kihei

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