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Maui Beach Hotel

2.5 of 5 170 Kaahumanu Ave., Kahului, Maui, HI 96732
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Maui Beach Hotel
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Maui Beach Hotel
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307 reviews from our community

Traveler rating
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    120
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    30
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Maui Beach Hotel
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Brisbane, Australia
Contributor
17 reviews 17 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 28, 2012

We booked this for one night as we were flying out early the next morning, and its close enough to the airport to drive easily (we had a rental car). The hotel was nothing special but the room was clean, the staff were easy to deal with and quite quick with their service, and there is a lovely little park... More

Was this review helpful? Yes 2
Management response:

We are pleased to hear that you received good service from our employees. It is always our goal to give the best service possible. It is our hope you will once again choose the Maui Beach Hotel as your lodging host, as our mission at the Maui Beach Hotel is to provide excellent service and comfort at reasonable price. Cheryl... More

Rochester, Minnesota
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 24, 2012

I stayed here one night before heading to the Four Seasons to meet the rest of my party for our Maui vacation. I received an "upgraded room," and it was clean. I did walk in and think if this is upgraded, I wonder what the "standard" are like. It is a very old hotel, however, it is clean. It has... More

Was this review helpful? Yes 2
Management response:

We are pleased to hear that you received such outstanding service from our employees. We always enjoy hearing from our customers especially positive remarks. It is our hope you will once again choose the Maui Beach Hotel as your lodging host, as our mission at the Maui Beach Hotel is to provide excellent service and comfort at reasonable price. Cheryl... More

Miami, Florida
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 16, 2012

We stayed here for 4 days and other then the fact that the clerk was somewhat unprofessional We enjoyed our self. They said they provide a free shuttle but said they couldn't pick us up right Now because they where busy, we rented a car and that really made things flow a lot easier. Hawaii was great and nothing can... More

Was this review helpful? Yes 1
Management response:

Customer satisfaction is very important to us, and we sincerely regret your recent experience with our service. We will carefully examine the situation and will handle it in the most appropriate way. It is our hope you give us the opportunity to show how great our service is. Cheryl DiCenzo - Front Office Manager Suzuko Arashiro - GS Supervisor More

Brisbane, Australia
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 13, 2012

The location to the airport is the only reason you would stay at this hotel. The staff are helpful but the rooms are very average. The beds are uncomfortable the pillows are flat and hard the airconditioning sounds like a tractor running in your room which all leads to a bad nights sleep.Bad luck if you want a coffee there... More

Was this review helpful? Yes 1
Wailuku, Hawaii
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2012

I stay at the Maui Beach Hotel at least twice a month and I really need to compliment first of all on the great customer service that I always receive, even if its only a twice a month visit the front desk agents always remembers my name. check in is a breeze without any complications and always with a smile.... More

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Rome, Italy
Contributor
15 reviews 15 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed June 9, 2012

The only good thing about this hotel is its location near the airport. The hotel is very old and could use a good makeover. When we turned on the night stand lamp in our room, several cockroaches scattered. We called the reception and they sent someone up who requested to SEE the cockroaches, implying that we might be lying. They... More

Was this review helpful? Yes 3
Management response:

Please accept our sincere apology for the experience you encountered during your stay at Maui Beach Hotel. We want to also thank you for bringing your concerns to our attention. We highly value your matter and appreciate your comments as we discuss options to eliminate such reoccurrences and to properly handle this type of situation in the most appropriate way.... More

Henderson, Nevada
Top Contributor
122 reviews 122 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 5, 2012

We didn't need anything fancy. Other family were staying here so we stayed here. It's an older hotel but it's a clean place to sleep. We got the hotel room with breakfast included. Made things a lot easier. The buffet had papaya ... loved it. The front desk staff is not the most cheery or welcoming. Really, they are the... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 1, 2012 via mobile

No answer from the front desk so I walked to the lobby and was told "we're busy" with no one in line. Really? Your paperwork is more important than a calling customer? More important even than a customer in person??

Was this review helpful? Yes 3
Folsom, California
Top Contributor
61 reviews 61 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed May 11, 2012

In need of a one night stay in Maui before our next flight to the Big Island of Hawaii my wife and I booked the Maui Beach Hotel several months ago at a reduced rate which included a morning breakfast. We soon learned upon arrival that the shuttle service they advertise would not pick us up at the airport. We... More

Was this review helpful? Yes 2
Oregon
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed April 30, 2012

Somebody maybe is making money by cutting services to a minimum and running a bare bones hotel. If you need a bed to sleep in before taking a free shuttle to the airport, this place will do. I think they might could put a coffee pot in the lobby, so the folks catching early flights could have a cup, without... More

Was this review helpful? Yes 4
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Additional Information about Maui Beach Hotel

Address: 170 Kaahumanu Ave., Kahului, Maui, HI 96732
Location: United States > Hawaii > Maui > Kahului
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Maui Beach Hotel 2.5*
Number of rooms: 150
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Also Known As:
Maui Beach Kahului
Hotel Maui Beach
Maui Beach Hotel Kahului

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