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Maui Beach Hotel

170 Kaahumanu Ave., Kahului, Maui, HI 96732
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Maui Beach Hotel
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376 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Diego, California
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a no thrills hotel (really more of a motel). The rooms are small with small bathrooms (including the shower). The carpet and curtains had stains on them and the A/C unit was basically a window-unit. Really the only things going for this hotel are the view and the soft beds. Outside of that, I wouldn't recommend this place... More 

Was this review helpful? Yes
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review

Aloha, We are very sorry to hear about your experience with our hotel. We want to also thank you for bringing your concerns to our attention. Please know that we are now in the process of changing the hallway and room carpet. If you have the opportunity to return to Maui, we sincerely hope that you will consider the Maui... More 

Pahoa, Hawaii
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Maui has a wide range of hotels, and your individual needs will influence whether you like this ppty or not. Yes, this is not at all a prime beach location, so if you are looking for beach paradise this is not it. But, if you are a planning to explore the entire island, and not have problems getting to the... More 

Was this review helpful? Yes 3
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review

Aloha, Thank you for taking the time to write about your stay at the Maui Beach Hotel. We do appreciate hearing from our customers, as their comments are very important for us to continue improving our accommodations. Customer satisfaction is our number one and we hope to service you once again. Mahalo, Cheryl DiCenzo Front Office Manager Maui Beach Hotel More 

Yorba Linda, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed here one evening due to our flight landing late in the evening. The rental car facility was closed for the day, so we decided stay overnight and grab it the next day before heading into town for the week. We were met with a friendly front desk agent who informed us of an upgrade to a larger room... More 

Was this review helpful? Yes 2
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review

Aloha, Thank you for taking the time to let us know about your recent experience. I can certainly understand and share your disappointment. Please know that we are now in the process of changing the hallway carpet and taking steps to better maintain our facility. Once again we truly value your patronage and appreciate your honest feedback. Should future travel... More 

Travelers are raving about these Kahului hotels

Sandy
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed June 17, 2015

If you can't camp, this would be the place for you. The airport is a better option as well. Not good. Not good at all unless it was free. Soap dispensers in the bathroom is nasty. A play station as a DVD player is so outdated. Keep your shoes on! Went to check in and the agent was killing mosquitoes... More 

Was this review helpful? Yes
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review

Aloha, My sincere apology for the experience you encounter during your stay at the Maui Beach Hotel. I want to also thank you for bringing your concerns to my attention and I highly value and appreciate your comments. Please know that the entire team at the Maui Beach Hotel is committed to taking the necessary steps to ensure that this... More 

Honolulu, Hawaii
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

Maui Beach Hotel is a short drive from the Airport and central to all Kahului - Restaurants, shopping, Saturday swap meet, and the old Town. The staff is very welcoming, helpful and eager to make your stay most enjoyable.

Was this review helpful? Yes 2
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review

Aloha, Thank you for taking the time to write about us. We do appreciate hearing from our customers, as their comments are very important for us to continue improving our accommodation. We look forward to servicing you again. Mahalo, Cheryl DiCenzo Front Office Manager More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 23, 2015 via mobile

The picture are misleading, the beding is modern but the hotel is in bad shape. The bathrooms are in need of a renovation, the halls are worn down my the exposure to the sea air. The beds are very hard. We switched rooms for softer beds and are still having hurt back pains and total discomfort. The AC is a... More 

Was this review helpful? Yes 2
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review

Aloha, We are very sorry to hear about your experience with our hotel. We want to also thank you for bringing your concerns to our attention. We highly value your matter and appreciate you comments. Please know that we will include your feedback as we plan for future improvements. Mahalo, Cheryl Dicenzo Front Office Manager More 

Bratislava, Slovakia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 22, 2015 via mobile

The room was clean and there was enough space. However the hallway looks terrible especially the carpet.It is an average hotel for the price. The front desk staff was nice and helpfull. Stayed there for 5 days with a friend.

Was this review helpful? Yes 1
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review

Aloha, Thank you for taking the time to write about us. We do appreciate hearing from our customers, and look forward to seeing you again. Mahalo, Cheryl Dicenzo Front Office Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 20, 2015

I had to stay at the hotel over night before going to the other part of the island for my vacation. I was pleasantly surprised when I walked into the lobby it was very nice and inviting. The staff was great I need a shuttle the next morning to pick up my rental car and they were right there. The... More 

Was this review helpful? Yes 1
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review

Aloha, Thank you for taking the time to write about us. Customer satisfaction is our number one and we hope to service you once again. Mahalo, Cheryl DiCenzo Front Office Manager More 

Lethbridge, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 17, 2015

We spent 7 nights at this hotel and I had reviewed to reviews prior to our trip. Since we were going to explore and not spend time in a room I figured it would be just fine. The breakfast was great and the location truly was great, we were able to explore the whole island due to the great central... More 

Was this review helpful? Yes 1
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review

Aloha, Thank you fro taking the time to let us know about your stay at the Maui Beach Hotel. I can certainly understand and share your disappointment. Please know that we are taking steps to better maintain our facility. We will also include your feedback as we plan for future improvements. Should future travel bring you back to Hawaii, we... More 

Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 15, 2015

We had a flight cancelled and this was the recommended hotel by United Airlines. We are taking up the issue with United but the stay was disappointing at best. Our socks got dirty just walking around the room. When we turned on the shower we could see he dirt going down the drain. Only pump soap and no hand towels.... More 

Was this review helpful? Yes 3
Cheryl D, Front Office Manager at Maui Beach Hotel, responded to this review

Aloha, Thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations and for inconveniences that you endured. We highly value your matter and appreciate your comments as we discuss options to eliminate such occurrences. Should future travel bring you back to Hawaii,... More 

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