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The West Inn Kauai

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9690 Kaumualii Hwy., Box 1032, Waimea, Kauai, HI 96796
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1 room 1 adult
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The West Inn Kauai
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32 Reviews from our TripAdvisor Community

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Lions Bay, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the West Inn for one night. On the doorsteps to the Waimea Canyon. Clean, The owners are doing an excellent job in creating a place to rest after seeing and doing some hiking. I called in the morning for a one night stay that night. We were arriving early, just to drop one of the vehicles before heading... More 

Helpful?
Thank janetty921
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Appearances aren't everything. The outside may make you think the place isn't that great but I had a wonderful experience. The airline lost our baggage and told us they would ship it to the hotel however it wouldn't be there until 1am. We didn't want to wait up so the manager waited up and collected our suitcases kept our baggage... More 

Helpful?
Thank Sarah S
San Francisco, California
Level Contributor
120 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
2 of 5 stars Reviewed December 29, 2015

This inn is, in many way, a typical Hawaiian motel: laid back, without too many amenities, but overall, very average. Except one thing: price. I'm not sure if it was because of the Christmas week or if that is their normal practice, but $200 per night in this place is nothing but price gouging. Unfortunately, we had no choice but... More 

Helpful?
Thank Hayzen11
Level Contributor
8 reviews
4 of 5 stars Reviewed December 16, 2015

It has what you need, a clean well kept room. No Breakfast buffet, but Gina's across the street is amazing any time of day. A quick walk to the beach, or pretty much anything you need in Waimea. I also recommend the Shrimp Shack right there. Management is very attentive and helpful and the owner drives some sweet classic Volvos.

Helpful?
Thank Michael S
Alpine, New Jersey, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 6, 2015

Stayed 1-2 weeks ago. We were only guests there. Manager dude is nice and chill and his cat is funny. Maybe in season this place is good? Off season it reminded me of the Bates motel. AND the trucks start on the highway at 3:30 am and the roosters make noise pretty much all the time. If i was super... More 

Helpful?
Thank Darius P
Shannon T, Manager at The West Inn Kauai, responded to this review

Wow! I am deeply offended that you would compare our hotel to a couple of horror movies. We pride ourselves in running a clean, safe hotel. We are located in the middle of town only 1 block from the police station and have NEVER had a security issue or anyones safety to be compromised. In fact, we have no record... More 

Cle Elum, Washington
2 reviews
1 of 5 stars Reviewed October 24, 2015

The manager had booked me for the wrong date. He was going down to the beach and had I called a few minutes later, I would have had no room for the night. He played his music in the room next to mine all night, making it impossible to sleep. When I rang the bell at the office and called... More 

Helpful?
Thank Robinandbailey
Shannon T, Manager at The West Inn Kauai, responded to this review

After hearing about your experience we have remedied the situation to ensure this will never happen again. We are just as upset and disappointed by the actions of our staff member and just want you to know this is not a regular occurrence. We had no problem refunding your stay with us due to the situation and apologize profusely that... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2015 via mobile

Super friendly staff, clean rooms and a wonderful Mango tree for fresh fruit for breakfast. Short walk to the beach. Very happy I came across this gem! TripAdvisor wants me to add another hundred characters. Um, yeah really nice reasonable place to stay without resort fees.

Helpful?
1 Thank Marci S
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 24, 2015

If you plan to stay in Kauai's south side and need a central location that is budget friendly, I recommend the West Inn. It is very comfortable and very close to some of the place you will end up going no matter where you stay in Kauai. Waimea is cute, un-touristy town, which is good for quiet - not so... More 

Helpful?
2 Thank Stephen P
Dublin, Ireland
Level Contributor
182 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed May 14, 2015 via mobile

Oscar looked after us really well. Everything was perfect, great location in the middle of the town too. Highly recommend staying here, especially to visit the canyon or the amazing West side beaches of kauai.

Helpful?
Thank dublinadam69
Shannon T, General Manager at The West Inn Kauai, responded to this review

We are very pleased to hear that Oskar is doing such a great job and that you enjoyed your stay with us. Thank you for your review we hope you had a nice visit on the west side of Kauai. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 20, 2014

The only placed to stay on this end of the island. Exceptional service across to board, this is my fourth stay with them and I give them the Highest of my recommendations, thanks again for making my long business trip easy to get through, Joe

Helpful?
2 Thank Joe L
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