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The West Inn Kauai

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9690 Kaumualii Hwy., Box 1032, Waimea, Kauai, HI 96796
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The West Inn Kauai
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23 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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    (23)
  • Mar-May only
    (5)
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    (8)
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    (8)
All months
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 24, 2015

If you plan to stay in Kauai's south side and need a central location that is budget friendly, I recommend the West Inn. It is very comfortable and very close to some of the place you will end up going no matter where you stay in Kauai. Waimea is cute, un-touristy town, which is good for quiet - not so... More 

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Dublin, Ireland
Level Contributor
178 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed May 14, 2015

Oscar looked after us really well. Everything was perfect, great location in the middle of the town too. Highly recommend staying here, especially to visit the canyon or the amazing West side beaches of kauai.

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Shannon T, General Manager at The West Inn Kauai, responded to this review

We are very pleased to hear that Oskar is doing such a great job and that you enjoyed your stay with us. Thank you for your review we hope you had a nice visit on the west side of Kauai. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 20, 2014

The only placed to stay on this end of the island. Exceptional service across to board, this is my fourth stay with them and I give them the Highest of my recommendations, thanks again for making my long business trip easy to get through, Joe

Was this review helpful? Yes 2
San Diego, California
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed July 15, 2014

Front desk is mostly closed with note on the door saying to call. Bed comfy, clean and it comes with a loud cheap air conditioner. No room service or even a hair dryer... very unexpected in a room that is over $200 a night. The description did say that hair dryer, "on request" and housekeeping "limited". Overall, think of your... More 

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Shannon T, General Manager at The West Inn Kauai, responded to this review

We are very sorry about your experience when you arrived to check in. We had a staff member call in sick the day of your check-in and the other front desk person could not be there in time for your check-in as it was a holiday weekend and he had been spending the day with his family. Luckily we had... More 

Olathe, Kansas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 23, 2014

It was very comfortable and in a great location. If you aren't picky and are in Hawaii to enjoy Hawaii and not the hotel room, this is your place. It isn't very updated and the shower was a little finicky, but again, it was a great price compared to many other places we checked out and it is so close... More 

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Shannon T, Manager at The West Inn Kauai, responded to this review

Thank you for writing a review about The West Inn Kauai. We are pleased to hear that you enjoyed your time on the west side of the island. I am concerned about the "finicky" shower and would like to have my plumber take a look at it as we want to keep our hotel new and in working order. If... More 

Anchorage, Alaska
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed March 19, 2014

Very new place, comfortable, spacious, kitchen, sliding door to shared deck, very clean. Oscar at the desk was very polite at check in. The pier is a short walk away, the grocery store is a short walk away, and the Grand Canyon of the Pacific is a short drive away! Would stay here again!

Was this review helpful? Yes
Shannon T, Manager at The West Inn Kauai, responded to this review

Hi Brent... It always makes our staff feel good when people post such positive comments about our little hotel. From Oskar at the front desk to the cleaning crew, we all thank you for taking the time to post a comment about our place. We are glad you enjoyed the convenience of being so close to Waimea Canyon as well... More 

California
Level Contributor
115 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 stars Reviewed March 2, 2014 via mobile

Hard to rate this lodging as excellent, even very good. If one does, how do you rate a Four Seasons, a Grand Hyatt, etc.? This is a small roadside motel. Clean is good, but that's all that this place offers. No beach. No breakfast. Self check-in. And very pricey.

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Kauai, Hawaii
Level Contributor
47 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 16, 2014

Comfortable, clean rooms, small but more than adequate for two people. Well-kept grounds, friendly manager (Oscar), within walking distance of restaurants and shops. Quiet neighborhood. Seems a bit overpriced for just a hotel room with kitchenette. My only real complaint is the barely luke-warm water in the shower this morning.

Was this review helpful? Yes
Shannon T, General Manager at The West Inn Kauai, responded to this review

We apolygize for the issue with the water not being warm enough in the morning. We recently installed a solar water heating system on the roof and with this month long rain we have been having, the sun has not been able to do it's job. Normally there is not a problem as it is usually sunny every day out... More 

Upland, California
1 review
5 of 5 stars Reviewed February 16, 2014

The West Inn was our saving grace. Coming on a weekend in which the entire island was overbooked, we came across this hotel. They went out of their way to accommodate us with the perfect vacation haven. Extremely clean and homey, the garden inn made our Kauai experience stress free and fulfilling, with a beautiful room to come home to.... More 

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Shannon T, General Manager at The West Inn Kauai, responded to this review

It makes us so happy to hear that you enjoyed your stay with us and that we were able to accommodate you on a sold out weekend on Kauai. We hope to see you again in the future and mahalo for spending the time to write such a nice review about our little Inn. More 

Holland, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 9, 2014

If you are looking for a great place to stay while on your vacation, then this is the place for you. What a great place !!! Very Clean, roomy and they offer a full Kitchenette if that's in your needs. Staff is very wonderful and courteous. They will catered to your needs. Office Manager Oskar, will take care of you... More 

Was this review helpful? Yes
Shannon T, General Manager at The West Inn Kauai, responded to this review

Hearing all of these positive reviews on TripAdvisor makes us strive to do our best at keeping our units new and clean as well as providing excellent customer service. We appreciate that you took the time to acknowledge that and hope you come visit us again in the future. Mahalo for staying with us. More 

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