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Bali Hai Villas

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4970 Pepelani Loop, Princeville, Kauai, HI 96722
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Bali Hai Villas
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499 Reviews from our TripAdvisor Community

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Traveler rating
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    81
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (499)
  • Mar-May only
    (123)
  • Jun-Aug only
    (141)
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    (127)
  • Dec-Feb only
    (108)
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2 reviews
2 of 5 stars Reviewed 2 days ago NEW

Although this resort is in a beautiful location, during our week stay the only thing Bali Hai Villas did was check us in and give us our keys. They never made up the room, restocked supplies, changes towels. When we asked about this, the resort staff was very short tempered, down right rude, and told us you are not entitled... More 

Was this review helpful? Yes
Doug F, Manager at Bali Hai Villas, responded to this review

Aloha, Thank you for taking the time to provide us with feedback regarding your stay. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. Please accept my sincere apologies for the inconvenience that you encountered during your. I can understand the importance of great customer service and staff communication. I... More 

Los Angeles, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

... but it's up to you to decide to answer. Set in the heart of Princeville, WBHR is about as pleasant as it gets. My 2/2 suite was spacious, modern, clean and appropriately appointed for the location. Those of you with back issues don't fret as the beds were quite comfy and supportative. My upper suite was breezy which is... More 

Was this review helpful? Yes 2
Doug F, Manager at Bali Hai Villas, responded to this review

Aloha, Thank you for taking the time to provide us with feedback regarding your stay. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. I want you to know how much we appreciate your visit to the resort, and how much we value you as a guest. We hope to... More 

Lawrenceville, Georgia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Wydham Bali Hai resort. We had three rooms which were wonderfully stocked with everything you would need. It does not have AC so there is humidity and if the winds are blowing it can be uncomfortable. The units are equipped with ceiling fans and one stand up fan which is very helpful. Bugs are present.... More 

Was this review helpful? Yes 1
Doug F, Manager at Bali Hai Villas, responded to this review

Aloha, Thank you for taking the time to provide us with feedback regarding your stay. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. Please accept my sincere apologies for the inconvenience that you encountered during your. It is our goal that you are extremely satisfied with your overall experience... More 

Fontana, CA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here with 4 other adults. We were in a Presidential 3 bedroom suite and it was beautiful. I only gave it a 4 because there is no air conditioning. If you open all of the windows and screens you get a wonderful breeze though. The bedrooms are large and each had their own bath. The shower in ours... More 

Was this review helpful? Yes
Doug F, Manager at Bali Hai Villas, responded to this review

Aloha, Thank you for taking the time to provide us with feedback regarding your stay. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. I want you to know how much we appreciate your visit to the resort, and how much we value you as a guest. We hope to... More 

Santa Rosa, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

So much to say here, we checked in and the lady at the Front desk with the short hair and maybe in her 60s was grumpy and matter-of-fact. She lectured us about check in times and room assignments. Great first impression. We were then told to talk to the Consear. The Consear immediately signed us up for a timeshare presentation... More 

Was this review helpful? Yes 2
Bali Hai Villas M, Manager at Bali Hai Villas, responded to this review

Thank you for taking the time to contact us regarding your recent stay. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. Please accept my sincere apologies for the inconveniences that you encountered during your stay. I can understand the importance of great customer service, and a well appointed quiet... More 

Sugar Land, Texas
Level Contributor
137 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We've just come back from Bali Hai and the rooms are not like the ones posted on the website. I think we must have gotten an older/non-updated one. So, this review is on an older room - building 1. The rooms were adequately sized, clean. The living was nice with comfortable sofa and chairs, table for 4 and well stocked... More 

Was this review helpful? Yes 1
Bali Hai Villas M, Manager at Bali Hai Villas, responded to this review

Thank you for taking the time to contact us regarding your recent stay. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. Please accept my sincere apologies for the inconveniences that you encountered during your stay. I can undertand the importance of a well maintained unit with comfortable beds and... More 

Newnan, Georgia
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 23, 2015 via mobile

This is by far our favorite resort on Kauai! Tropical landscape, spacious units, island looking decor, and comfy beds! The staff is very welcoming and accommodating. The clubhouse is beautiful! The pools and jacuzzi areas are great for relaxing after a long day at the beach. The resort is conveniently located in Princeville...a grocery store and pharmacy just a short... More 

Was this review helpful? Yes 7
Bali Hai Villas M, Manager at Bali Hai Villas, responded to this review

Good Afternoon, Thank you for taking the time to provide us with feedback from your recent stay. We appreciate your comments, as they assist us to continually improve our operation and service. We are glad to know that you enjoyed your stay with us, and hope to see you again on your future visit. Sincerely, Doug More 

Los Angeles, California
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 19, 2015

Meh is really the best thing I can say about this property. Pretty outdated property and has hints of a Golden Girls feeling if you are that old to remember the show. Tried to stay here for a couple of days which happened to be the hottest days of the year and was mortified to find out that they did... More 

Was this review helpful? Yes
Bali Hai Villas M, Manager at Bali Hai Villas, responded to this review

Good Afternoon, Thank you for taking the time to provide us with feedback from your recent stay. Your comments help us to continually improve our operation and service. I apologize that your experienced an inconvenience during your stay. I can appreciate the importance of a/c on a hot day, as well as great customer service. I hope that you will... More 

The Old Pueblo - Tucson, AZ
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 11, 2015

Located in the heart of the Princeville complex and close to store and eateries. Very nice grounds, pool area and friendly staff (other than the required pushy time-share hawkers!). Easy access to the Na Pali trailhead...about 30 minute drive. Our 2 bedroom unit was basically two master suites. The sitting area was a bit cramped but good size lanai (no... More 

Was this review helpful? Yes 3
Bali Hai Villas M, Manager at Bali Hai Villas, responded to this review

Thank you for taking the time to contact us regarding your recent stay. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. I want you to know how much we appreciate your visit to the resort, and how much we value you as a guest. We hope to see you... More 

Grants Pass, Oregon
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 10, 2015

Good location for Princeville, off main hwy enough to feel like you are away from it all, but did miss not being closer to Ocean... Five minutes in either direction gets you into the main flow and to attractions. Don't overlook Queens Bath, just a short distance from property, but the walk down path isn't for anyone with bad knees... More 

Was this review helpful? Yes 2
Bali Hai Villas M, Manager at Bali Hai Villas, responded to this review

Thank you for taking the time to contact us regarding your recent stay. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. I want you to know how much we appreciate your visit to the resort, and how much we value you as a guest. We hope to see you... More 

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