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Wyndham Ka 'Eo Kai

3.5 of 5
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3970 Wyllie Road, Princeville, Kauai, HI 96722
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1 room 1 guest
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241 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (241)
  • Mar-May only
    (67)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (49)
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Boulder, Colorado
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked this hotel on Expedia but when we arrived they said they didn't have a room for us with a kitchen. We specifically booked a room with a kitchen because we have family members with medical requirements for a kitchen. The manager was able to find us a room with a kitchen because someone else had cancelled. The room... More 

Was this review helpful? Yes
Glenville, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My wife purchased a timeshare here 10 years ago. When I first visited I was shocked at how run down the property was. Life crept along until last year when a new manager was hired. We visited in December 2014 and saw drastic improvements, less wood rot and better maintained buildings. We came again in August 2015. Wow things have... More 

Was this review helpful? Yes 1
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Aloha CB, thank you for your review, we appreciate your feedback, as it helps, as you have stated, to contribute to our continuous learning and improvement. The past year has been a very good period of growth, both on the property level and the staff level. We do not claim to be perfect, but we do our very best to... More 

Newbury Park, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I originally was suppose to stay at the Wyndham Shearwater. I booked Sept 25, 2014. I planned a 3 week vacation with my family (me, my husband and 4 children). My vacation started on July 24, 2015, and at the end of my first week of my vacation ( I was in Waikiki) I was notified less then 24 hours... More 

Was this review helpful? Yes
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Aloha and thank you for your review on Tripadvisor, we appreciate your frank appraisal of your experience here at the Ka`Eo Kai Resort, as it can only help us to improve our experience for all of our guests. I have reviewed your situation, and understand that you rented your unit at our property through a 3rd party rental program. We... More 

Travelers are raving about these Princeville hotels

Toronto
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We were very surprised to find out most rooms do not have air conditioning. It's EXTREMELY humid on Kauai, even more so than the other islands. Rooms seem to have been recently renovated, and they are nice. The property grounds are pretty. But it doesn't make sense that with the money spent on renovations all rooms are not equipped with... More 

Was this review helpful? Yes
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Aloha, thank you for your review, we appreciate all feedback as it helps us to make the property a better place. I am sorry that your stay was not up to your standards. When booking a unit, we have tried to make sure that it is clearly noted on all websites that the property does not have Air Conditioning. The... More 

Level Contributor
8 reviews
1 of 5 stars Reviewed 3 weeks ago

Staffs here were ok. Not the friendliest but not the worst. Concierges were good BESIDES, PAM! Do not have her as your concierge. She was very pushy and all over the place when she was explaining our activities. She wasn't understanding our needs/wants and constantly going against what we wanted to do. We were in a studio room. The room... More 

Was this review helpful? Yes
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Aloha Tony, thank you for your review, we appreciate your feedback, as we are committed to getting better every day. I apologize if the stay at the resort was not to your satisfaction. As I do not have much information to work with from your review, I was not able to review your reservation. I am hoping that you reported... More 

Falls Church, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff here are soo friendly and helpful- Nothing is a problem. The resort is very quiet and well maintained. Close to Princville shopping centre ( 3 mins) and the beach. Water sports, beach activities are all close by 2-5 miles. We don't want to leave!

Was this review helpful? Yes 2
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Aloha and thank you for your review. We value all of our guests feedback very highly. I am very happy to hear that you enjoyed your stay, and that our staff helped to make your vacation beautiful. I hope that the whole family enjoyed the trip and that we will find you back at the Wyndham Ka`Eo Kai Resort again... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am a timeshare owner of 4 Properties including the Grand Mayan in Mexico. I am a Platinum Member of RCI and HSI. I traded one of my weeks from the Poconos for a week in your resort in Kauai during June 2015. We stayed at the resort, KA'EO KAI. The resort was exceptional and the staff great, so when... More 

Was this review helpful? Yes 2
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Aloha Mark, Thank you very much for your review. I appreciate that you enjoyed the resort, and that you found the staff great. While the sales team does not report to the operations leadership, we are concerned with the experience you had, as regardless of what team each person works for, we all wear the Wyndham name, and we would... More 

Burbank, California, United States
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 22, 2015

A lot of reviews here talk about the pre-updated rooms. We learned that all the rooms have now been updated and our studio - though small - was fine. There are a lot of steps to get to the third floor and as older, out-of-shape travelers that was a concern, but the tread height is just right for making it... More 

Was this review helpful? Yes
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Aloha, and thank you for your review. I believe we spoke this morning upon check out. Thank you very much for staying with us. I believe your review was a very fair estimation of the resort, and specifically the studio unit. There are many reviews about the studio, and it is fair to say that the unit living space is... More 

Fountain Valley, California
Level Contributor
186 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed July 19, 2015 via mobile

We stayed in a one bedroom unit in Building 25. We were on the top floor and enjoyed obstructed views of the ocean and golf course. We were worried about the lack of AC but it was not a problem in our unit. The breeze blew right into our bedroom. However, we also heard all the noise outside. The pool... More 

Was this review helpful? Yes 1
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Aloha, and thank you for your feedback. I found your review of our property to be very fair. I am glad that you found the property to be a comfortable place to stay on your vacation, we always endeavor to have our guests have a relaxing and comfortable stay. The one bedroom unit is spacious, but it is a 1bedroom... More 

Wilmington, NC
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 24, 2015

I had been very concerned about this resort because of the many negative comments. But we went ahead because it fit our travel schedule. Really glad we did. We arrived a day late but when I asked about a second floor room with a view the very helpful receptionist gave me three keys and said take a look around and... More 

Was this review helpful? Yes 3
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Thank you very much for your review. I understand that as a senior contributor to the Tripadvisor site, you must read many of the reviews. I am very happy that you chose to stay with us at the Ka`Eo Kai Resort, and am very happy that you were able to experience the newly renovated unit. It seems like for the... More 

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