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Wyndham Ka 'Eo Kai

3.5 of 5
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3970 Wyllie Road, Princeville, Kauai, HI 96722
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Wyndham Ka 'Eo Kai
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A recent review
3 of 5 stars Reviewed May 24, 2015
OldBristolSailor Wilmington, NC
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232 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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Wilmington, NC
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 24, 2015

I had been very concerned about this resort because of the many negative comments. But we went ahead because it fit our travel schedule. Really glad we did. We arrived a day late but when I asked about a second floor room with a view the very helpful receptionist gave me three keys and said take a look around and... More 

Was this review helpful? Yes 2
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Thank you very much for your review. I understand that as a senior contributor to the Tripadvisor site, you must read many of the reviews. I am very happy that you chose to stay with us at the Ka`Eo Kai Resort, and am very happy that you were able to experience the newly renovated unit. It seems like for the... More 

pdx_traveler3
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 12, 2015

Our family stayed at Wyndham Ka 'Eo Kai for 1 week on a 2 bedroom RCI exchange. We called ahead to request an upper level room with a view & were so glad we did. Our view overlooking the pool, golf course and pool really improved our experience, as did our proximity to the grills, club house and pool. We... More 

Was this review helpful? Yes 2
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Thank you very much for your review, the feedback you give us only helps us to get better. I am glad that you enjoyed your stay with us at the Wyndham Ka'eo Kai Resort. It seems you had a great stay with us, and I am very happy to hear that your service experience was very positive. You do mention... More 

New York City, New York
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 8, 2015

We went to this hotel to attend a lovely, Thursday night luau. The evening began with an arts and crafts share displaying interesting, high quality pieces. Next we were seated at tables with family style seating. Four of us sat with three couples from Germany. One of the German couples had been visiting Hawaii every year since the 1960s. The... More 

Was this review helpful? Yes 2
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Thank you for your review of our property. I will admit to being a little confused by the review ,as you speak of a luau, which we do not have. It sounds though, like you had an excellent time, and if you did stay at our property, I hope you had a wonderful stay, and that everything was to your... More 

South Jordan, Utah
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed March 22, 2015

We stayed for a week in a massive unit with a weird layout and tons of wasted space. It had air conditioning which was the biggest plus for the unit. The furnishings and carpet were pinkish and very worn. The countertop was peeling and they told us the unit was scheduled for remodel. It had a stackable washer/dryer that were... More 

Was this review helpful? Yes 2
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Thank you very much for your feedback, it can only help to make us a better resort to travel to. By, the description of your room, it seems you may have been staying in one of our unrenovated units. I apologize for that, with the renovation that had been taking place during your stay at the Resort, our availability was... More 

Whitewater
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 16, 2015

Our worst Wyndham experience. Our unit was an enormous two bedroom. While it was enormous, it was very poorly laid out with unpardonable mobility barriers. (Why would you want a step down to go into the master bedroom or living area?) This is the first Wyndham we have stayed at that lacked a washer and dryer, certainly not for lack... More 

Was this review helpful? Yes 3
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Thank you for your feedback, we appreciate any feedback we recieve as a means to improve the experience of our guests. I apologize if you felt that this experience did not meet your expectations. Your concerns with the actual lay out of the rooms is something of a unique issue. The sunken living room and bedroom has been a design... More 

Travelers are raving about these Princeville hotels

Spearfish, South Dakota
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 9, 2015

My husband and I have owned a timeshare at this resort for several years but always exchanged it due to travel issues, so this was the first time staying at our "home resort." A friend of mine and I stayed in unit 27C (we actually "own" 26C). It was a remodeled, third level unit. The space in the unit was... More 

Was this review helpful? Yes 2
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Thank you very much for your kind words. The feedback you gave was very fair and sound, and we are very happy that you enjoyed your stay over all. Although my team did apologize for the service failure during your arrival, please also accept my apologies for the service failure, I hope that it was not too much trouble for... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed March 2, 2015

Lobby of main building was outstanding, however our unit had a lot of ants and other bugs , also the unit was very dated. Grounds were very nice with many water features also very clean with tennis courts and swimming pool with on site bbqing great location also!

Was this review helpful? Yes 2
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Dear BJasonson, thank you very much for your feedback, we do appreciate any feedback we get as it helps us to become a better resort for all guests. I am disappointed that your experience was such that the resort was rated so poorly. It is unfortunate that during the rainy period, we do have some of the fauna that seeks... More 

San Francisco, California
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

30 CE is a very nice unit. It faces the ocean and the pool and you can watch golfers. Really lovely and large. Being on the 3rd floor is key for the view and the vaulted ceilings keep the unit cool. I feel lucky to be in this unit since other parts of the property look pretty run down or... More 

Was this review helpful? Yes 4
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Thank you very much for your feedback on the property. I do appreciate the candid review, and know that feedback is the only way we can continue to improve on your service experience. I agree that 30CE is a wonderful Unit, although all of our units have their advantages. At this time, there are units that are undergoing renovation, so... More 

Lynchburg, Virginia
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed February 13, 2015

Stayed in this location last week of Jan 2015. We stayed in a remodeled unit but had the dumpster right outside the steps. This also limited parking for these units so many times we had to park a walk away. Even with the remodel the washer /dryer were ancient and by the way they were outside at the back. The... More 

Was this review helpful? Yes 4
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Thank you very much for your feedback on our property, your feedback is the only way we can offer a better experience for all of our guests. I see by your review that you had an experience that had both ups and downs. I do apologize for the property going through a renovation. I do know that the renovation has... More 

Bremerton, Washington
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed February 5, 2015

This was a timeshare trade for us. On a previous trip the unit we had showed serious signs of wear, so we asked for a remodeled unit. They complied and said nearly all of them are now remodeled. There were only two of us and this unit was just huge. The furnishings and carpet were new, and everything was tip... More 

Was this review helpful? Yes 2
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Thank you very much for your feedback, your review is very much appreciated, as it is one way that we can help to improve on the Resort experience. First, let me thank you for giving the property a second chance. As a repeat guest, it is wonderful to know that the changes we've made are impactful to the guest experience.... More 

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