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Wyndham Ka 'Eo Kai

3.5 of 5
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3970 Wyllie Road, Princeville, Kauai, HI 96722
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Wyndham Ka 'Eo Kai
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A recent review
4 of 5 stars reviewed 4 days ago
Mark L
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235 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • Japanese first
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English first
  • All months
    (235)
  • Mar-May only
    (67)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (49)
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2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I am a timeshare owner of 4 Properties including the Grand Mayan in Mexico. I am a Platinum Member of RCI and HSI. I traded one of my weeks from the Poconos for a week in your resort in Kauai during June 2015. We stayed at the resort, KA'EO KAI. The resort was exceptional and the staff great, so when... More 

Was this review helpful? Yes
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Aloha Mark, Thank you very much for your review. I appreciate that you enjoyed the resort, and that you found the staff great. While the sales team does not report to the operations leadership, we are concerned with the experience you had, as regardless of what team each person works for, we all wear the Wyndham name, and we would... More 

Burbank, California, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A lot of reviews here talk about the pre-updated rooms. We learned that all the rooms have now been updated and our studio - though small - was fine. There are a lot of steps to get to the third floor and as older, out-of-shape travelers that was a concern, but the tread height is just right for making it... More 

Was this review helpful? Yes
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Aloha, and thank you for your review. I believe we spoke this morning upon check out. Thank you very much for staying with us. I believe your review was a very fair estimation of the resort, and specifically the studio unit. There are many reviews about the studio, and it is fair to say that the unit living space is... More 

Fountain Valley, California
Level Contributor
179 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in a one bedroom unit in Building 25. We were on the top floor and enjoyed obstructed views of the ocean and golf course. We were worried about the lack of AC but it was not a problem in our unit. The breeze blew right into our bedroom. However, we also heard all the noise outside. The pool... More 

Was this review helpful? Yes
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Aloha, and thank you for your feedback. I found your review of our property to be very fair. I am glad that you found the property to be a comfortable place to stay on your vacation, we always endeavor to have our guests have a relaxing and comfortable stay. The one bedroom unit is spacious, but it is a 1bedroom... More 

Wilmington, NC
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 24, 2015

I had been very concerned about this resort because of the many negative comments. But we went ahead because it fit our travel schedule. Really glad we did. We arrived a day late but when I asked about a second floor room with a view the very helpful receptionist gave me three keys and said take a look around and... More 

Was this review helpful? Yes 3
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Thank you very much for your review. I understand that as a senior contributor to the Tripadvisor site, you must read many of the reviews. I am very happy that you chose to stay with us at the Ka`Eo Kai Resort, and am very happy that you were able to experience the newly renovated unit. It seems like for the... More 

pdx_traveler3
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 12, 2015

Our family stayed at Wyndham Ka 'Eo Kai for 1 week on a 2 bedroom RCI exchange. We called ahead to request an upper level room with a view & were so glad we did. Our view overlooking the pool, golf course and pool really improved our experience, as did our proximity to the grills, club house and pool. We... More 

Was this review helpful? Yes 3
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Thank you very much for your review, the feedback you give us only helps us to get better. I am glad that you enjoyed your stay with us at the Wyndham Ka'eo Kai Resort. It seems you had a great stay with us, and I am very happy to hear that your service experience was very positive. You do mention... More 

New York City, New York
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 8, 2015

We went to this hotel to attend a lovely, Thursday night luau. The evening began with an arts and crafts share displaying interesting, high quality pieces. Next we were seated at tables with family style seating. Four of us sat with three couples from Germany. One of the German couples had been visiting Hawaii every year since the 1960s. The... More 

Was this review helpful? Yes 2
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Thank you for your review of our property. I will admit to being a little confused by the review ,as you speak of a luau, which we do not have. It sounds though, like you had an excellent time, and if you did stay at our property, I hope you had a wonderful stay, and that everything was to your... More 

South Jordan, Utah
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed March 22, 2015

We stayed for a week in a massive unit with a weird layout and tons of wasted space. It had air conditioning which was the biggest plus for the unit. The furnishings and carpet were pinkish and very worn. The countertop was peeling and they told us the unit was scheduled for remodel. It had a stackable washer/dryer that were... More 

Was this review helpful? Yes 2
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Thank you very much for your feedback, it can only help to make us a better resort to travel to. By, the description of your room, it seems you may have been staying in one of our unrenovated units. I apologize for that, with the renovation that had been taking place during your stay at the Resort, our availability was... More 

Whitewater
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 16, 2015

Our worst Wyndham experience. Our unit was an enormous two bedroom. While it was enormous, it was very poorly laid out with unpardonable mobility barriers. (Why would you want a step down to go into the master bedroom or living area?) This is the first Wyndham we have stayed at that lacked a washer and dryer, certainly not for lack... More 

Was this review helpful? Yes 3
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Thank you for your feedback, we appreciate any feedback we recieve as a means to improve the experience of our guests. I apologize if you felt that this experience did not meet your expectations. Your concerns with the actual lay out of the rooms is something of a unique issue. The sunken living room and bedroom has been a design... More 

Travelers are raving about these Princeville hotels

Spearfish, South Dakota
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 9, 2015

My husband and I have owned a timeshare at this resort for several years but always exchanged it due to travel issues, so this was the first time staying at our "home resort." A friend of mine and I stayed in unit 27C (we actually "own" 26C). It was a remodeled, third level unit. The space in the unit was... More 

Was this review helpful? Yes 2
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Thank you very much for your kind words. The feedback you gave was very fair and sound, and we are very happy that you enjoyed your stay over all. Although my team did apologize for the service failure during your arrival, please also accept my apologies for the service failure, I hope that it was not too much trouble for... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed March 2, 2015

Lobby of main building was outstanding, however our unit had a lot of ants and other bugs , also the unit was very dated. Grounds were very nice with many water features also very clean with tennis courts and swimming pool with on site bbqing great location also!

Was this review helpful? Yes 2
Grant H, General Manager at Wyndham Ka 'Eo Kai, responded to this review

Dear BJasonson, thank you very much for your feedback, we do appreciate any feedback we get as it helps us to become a better resort for all guests. I am disappointed that your experience was such that the resort was rated so poorly. It is unfortunate that during the rainy period, we do have some of the fauna that seeks... More 

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