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St. Regis Princeville Resort

Certificate of Excellence
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5520 Kahaku Road, Princeville, Kauai, HI 96722
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5th Night Free/Breakfast
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1 room 1 guest
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St. Regis Princeville Resort
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2,017 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (629)
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    (2017)
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    (477)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Beautiful spot! Most amazing scenery! But for the money they charge, the service was disorganized. Most of the people we encountered were wonderful- valets, restaurants, room cleaners, etc. The reception people were very ordinary for this level of hotel. Our room wasn't ready when we arrived. OK, they were very busy and they gave us a drink voucher and said... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My family and I spent a very special 10 days at the St. Regis Princeville. It was honestly one of the most spectacular places we have ever stayed. To begin the views from the hotel lobby, restaurants and bedrooms were incredible. Every outlook from the hotel had stunning views over the bay. Morning breakfast was wonderful and served within these... More 

Was this review helpful? Yes 1
North Plainfield, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We decided to book an ocean view room at the St. Regis Princeville for 2 nights in August. I checked with Amex FHR ($705 a night), Mastercard ($695), Visa Signature hotels ($599) and SPG.com ($599). I also looked at the starwoodhotels.com website for the St. Regis and found several pages down on the "exclusive offers" section an offer called "Suite... More 

Was this review helpful? Yes 7
Fremont CA
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had an amazing experience with Pacific Dream Photography as we celebrated our 35th Anniversary with a family photo shoot. Our photographer was very nice and professional. We laughed a lot and the outcome was really great photos. It was hard to choose from the extensive array of shots she took. She also put together a video which was a... More 

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1 review
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A nice location but not on par with other St Regis properties we have stayed at. Not five star from the service to the rooms to even the pool chaise lounges and towels. They renovated back in 2007 to put the St Regis brand on it but did very little to the small rooms or pool area, evident that they... More 

Was this review helpful? Yes 11
New York City, New York
Level Contributor
67 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my 8th or 9th stay at the St. Regis Princeville. Hanalei Bay continues to be, in my opinion, the most beautiful spot in the world. The Prince Junior Suite (which we received as a Platinum SPG Member upgrade, as I usually do) is a wonderfully large room with a separate living area, magic window, jacuzzi tub, and breathtaking... More 

Was this review helpful? Yes 1
Palos Verdes, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this room way in advance through a Delta Vacations luxury package. We booked an ocean view suite for our family of three, of which, apparently there are only seven on the property. Upon arrival, we learned that we were to be in a different level room. Sean, at the front desk, and John the manager quickly went to... More 

Was this review helpful? Yes 2
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review

Aloha in2travel_8, Mahalo for taking the time to write a review about your recent stay at our Resort. We apologize for the confusion and room circumstances you experienced during your stay. Our staff takes great pride in being able to provide the best experience for our guests and it appears we did not deliver. We never want our guests feeling... More 

Los Angeles, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The valet service is very attentive and welcoming, as was the front desk. We were upgraded [not sure why] to a room with a terrace, which was really nice! The lobby is beautiful and open; the hotel is built into the cliffside and has expansive & breathtaking views of the ocean/Hanalei Bay. Overall it was a terrific stay, but for... More 

Was this review helpful? Yes 3
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review

Aloha SFLA1974, Thank you for taking the time to share your feedback with us about your recent stay at our Resort. We are pleased to hear you enjoyed your room, valet and front desk staff. We apologize that you did not receive the same service from all staff as this is unacceptable. We have shared your review with the Management... More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

For the last 15 years, we have had a timeshare in Princeville and would often go to brunch at the hotel when it was the Princeville Resort. Enjoying the beautiful view of Hanalei Bay was of course one of the main reasons. I have never stayed at a St. Regis but was excited to try the Sunday brunch of such... More 

Was this review helpful? Yes 6
St Regis Prince... M, Manager at St. Regis Princeville Resort, responded to this review

Aloha Tracy H, Thank you for taking the time to post your review. We are disappointed that your dining experience at the Makana Terrace Restaurant was less than exceptional. Bringing these details to our attention allows us to improve and we have shared your comments with the restaurant manager. We hope that you will reconsider a future visit to the... More 

Los Angeles, California
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We love this place; our junior suite was spacious, very well appointed and the butler service was unparalleled, they were there within moments to attend to our every need. The views from the suite were extraordinary. Brandon at the beach shack was so attentive every day we arrived pool side. The products provided in the room were amongst the best... More 

Was this review helpful? Yes 1
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review

Aloha MickeyEvans, Mahalo for taking the time to write a review about your recent stay with us. Our Butler staff in the Suites is truly an exceptional treat and we are pleased to hear your stay was beyond expectations. It would be our pleasure to welcome you back soon. With warmest aloha, More 

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