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St. Regis Princeville Resort

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5520 Kahaku Road, Princeville, Kauai, HI 96722
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St. Regis Princeville Resort
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    1,985 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (619)
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    New York City, New York
    Level Contributor
    4 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed yesterday NEW

    I really want to share my experience at this hotel, first for future guests, but second so that SPG actually uses the criticism constructively, because I think it would make a world of a difference. First and foremost, the location is stunning! You cannot take away from the breathtaking views seen from the lobby, main terrace/st regis bar and the... More 

    Was this review helpful? Yes
    Kansas
    Level Contributor
    18 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 44 helpful votes
    5 of 5 stars Reviewed 3 days ago NEW

    We were here for 4 nights during our Kauai trip. From the second we arrived it was a 5 star experience. We were warmly greeted and escorted to check in by valet staff, the car quickly taken care of, our luggage whisked away for room delivery. We were sitting at the check in desk with a cold drink, so quickly... More 

    Was this review helpful? Yes 1
    Valparaiso, Indiana
    2 reviews
    5 of 5 stars Reviewed 5 days ago NEW

    Our room was a partial ocean view booked as an ocean view. The room was above average. The thing that makes St. Regis special is its staff. We have never been treated so "royally". From the housekeepers to the parking valets, the concierge, front desk and servers. Everyone handled every request with a smile and accomplished results The hotel buildings... More 

    Was this review helpful? Yes 1
    St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review

    Aloha 2015Jeannie, Mahalo for taking the time to write such a thoughtful review about your recent stay at our Resort. We are pleased to hear your stay was exceptional. Our staff takes great pride in being to create the most bespoke experience for each and every guests. It would be our sincere pleasure to welcome you back for many years... More 

    Vienna, Virginia
    1 review
    1 of 5 stars Reviewed 6 days ago NEW

    Front desk check-in person not very friendly. Our suite and additional connecting room were guaranteed to be ready by 4 p.m., they were not. The suite was ready at 4:30, the connecting room was ready at 5 p.m...not acceptable! Rooms outdated; no extra plugs beside beds to charge devices. NO BALCONIES! Bathrooms were one open area, no division for toilet... More 

    Was this review helpful? Yes 1
    St Regis Prince... M, Manager at St. Regis Princeville Resort, responded to this review

    Aloha Staci M, Thank you very much for your recent review on TripAdvisor as we truly appreciate your feedback. We regret to hear that your experience at the guest reception was not a positive one and that there was a delay in checking into your guest rooms. We take all feedback seriously and will address the front office staff in... More 

    New York City, New York
    Level Contributor
    4 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    4 of 5 stars Reviewed 1 week ago NEW

    This was our first time in Kauai and the St Regis. We did not know what to expect coming from the Four Seasons in Maui. The views from the lobby and our room was unbelievable, literally never seen anything like in my life. We had a few minor issues with check in and during the first couple nights of our... More 

    Was this review helpful? Yes 1
    St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review

    Aloha SimonD, We appreciate you taking the time to write a review about your recent stay with us. We are pleased to hear you enjoyed your stay and what better view to wake up to every morning then the wonderful North Shore of Kauai and Hanalei Bay! We apologize that you were not 100 percent satisfied with your stay and... More 

    Mendocino County, California
    Level Contributor
    6 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    3 of 5 stars Reviewed 1 week ago NEW

    Let me start off by saying that the views from this hotel are truly spectacular. Really, the views are what you are paying for. You're certainly not paying for a modern, tastefully designed, well kept hotel. The hotel itself must have been a sight to be seen the era of "Magnum P.I." and "The Love Boat". But today in 2015... More 

    Was this review helpful? Yes 2
    St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review

    Aloha BrandoS, We appreciate you taking the time to write a review about your recent stay at our Resort. We apologize that your experience was anything less than exceptional and we have shared your review with our Management team. Hearing reviews such as yours allow us to improve and we apologize again. I have also shared your review with our... More 

    Gilbert, Arizona
    Level Contributor
    4 reviews
    5 of 5 stars Reviewed 1 week ago

    My family and extended family have traveled to this resort for the last 8 years. It has never been less than wonderful. Our family is quite diverse; my retired parents require ADA rooms, my brother is a bachelor who loves the night life, and my husband I have 2 young children...but this resort is wonderful for all of us! The... More 

    Was this review helpful? Yes
    St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review

    Aloha The RhinoFam, We appreciate you taking the time to write such a wonderful review about your recent return to our Resort. Our staff takes great pride in being able to provide the most genuine and bespoke service to our guests. We are pleased to hear your stay was exceptional and it would be our pleasure to welcome your and... More 

    Atlanta, GA
    Level Contributor
    12 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    5 of 5 stars Reviewed 1 week ago

    My review will differ from others. We are SPG Platinum members and our experience was perfect at this resort! Upon arrival we were greeted by Matt with leis, flowers, and our kids received gift packs and stuffed animals. All that was missing was the red carpet! We utilized the concierge desk which was honestly some of the best concierge service... More 

    Was this review helpful? Yes
    Fresno, California
    Level Contributor
    7 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Beautiful view from our 2nd floor room, Spectacular sunsets, fragrant flowers from the island, tranquil relaxation at the pool and on the beach, friendly/helpful staff, and decent workout facilities. Outdoor seating for restaurant was gorgeous but spoiled by the birds helping bus the tables. Rooms, especially with the bathroom window, were nice but cockroaches were caught roaming around at night.... More 

    Was this review helpful? Yes
    St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review

    Aloha AndreaA, We appreciate you taking the time to write review about your recent stay with us. We are pleased to hear you enjoyed your overall stay and we take all feedback very serious. We apologize that your room was not 100 percent perfect and I have shared your review with our Director of Engineering to ensure our future guests... More 

    Philadelphia, Pennsylvania
    Level Contributor
    9 reviews
    3 hotel reviews
    5 of 5 stars Reviewed 1 week ago

    Between the wonderful location and the very attentive staff, this hotel has everything you want for a wonderful Hawaiian vacation. You could spend your entire trip just at the hotel and be completely satisfied. Staff were great at addressing any concerns, as well as suggesting local restaurants and adventures.

    Was this review helpful? Yes
    St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review

    Aloha 333rebeccak, We appreciate you taking the time to write such a wonderful review about your stay with us. Hearing feedback such as yours is one of the many reasons our staff takes such great pride in being able to work at our Resort. We are pleased to hear your stay was exceptional and it would be our sincere pleasure... More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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