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Kiahuna Plantation Resort

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2253 Poipu Road, Poipu, Kauai, HI 96756
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Kiahuna Plantation Resort
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1,349 Reviews from our TripAdvisor Community

Traveler rating
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426
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17
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We had paid for a condo with the royal garden view and not to be on the main highway. They absolutely refused to honor that. Our unit had several issues with the toilet including a major leak. It was very difficult. To get service. The cabinetry and furniture were very much in need of replacement. One of the sockets in... More 

Was this review helpful? Yes 2
KiahunaGM, General Manager at Kiahuna Plantation Resort, responded to this review

This review was for Outrigger Kiahuna Plantation, but was posted under Castle Resorts and Hotels. I will object to TA and ask it to me removed, or moved, but in the meantime, folks should know that this review does not reflect that great service and quality that Castle Resorts supplies. Aloha, Roy Thompson General Manager Castle Resorts & Hotels More 

Vancouver, Canada
2 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Kiahuna offered us everything we needed. Stayed there for nine days for a family wedding next door at the Sheraton. Ocean view unit next door to the Sheraton. The Sheraton has strict noise policies for functions. All patio doors close at ten and music and bar shut down at midnight. The ocean side luau is done before nine, only two... More 

Was this review helpful? Yes 1
KiahunaGM, General Manager at Kiahuna Plantation Resort, responded to this review

Mahalo for your kind review! We are very pleased that you had a good time, and that you will be returning again to visit us here in Paradise! Aloha, Roy Thompson General Manager Castle Resorts & Hotels More 

Oregon
Contributor
12 reviews 12 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I liked the plantation style décor and was a decent size room for our group. The grounds are nicely maintained and our room was a short walk to the beach. The staff was very friendly and helped us to enjoy our stay. There is a very nice pool to use, but it wasn't easy for some in our group to... More 

Was this review helpful? Yes 1
KiahunaGM, General Manager at Kiahuna Plantation Resort, responded to this review

Mahalo for your recent stay! It is always GREAT to hear that our staff was appreciated. Come visit us again soon! Roy Thompson General Manager Castle Resorts & Hotels More 

Otter Rock, Oregon
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Such a wonderful resort..only issue is the pool. They need one on site. But for us the Is property suits us just fine. So relaxing... The staff is very friendly and helpful. The shopping center within walking distance is so handy. The beach is beautiful. Please note there are no elevators. We had a great vacation and we will be... More 

Was this review helpful? Yes 2
KiahunaGM, General Manager at Kiahuna Plantation Resort, responded to this review

Mahalo for your recent stay and your positive review, and especially for sharing with us that you please to return! We do hope that you noticed the great improvements we have seen at our pool - now known as the Poipu Beach Athletic Club. It is an awesome facility now. Aloha, Roy Thompson General Manager Castle Resorts & Hotels More 

Seattle, WA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The good: Nice room, large, king bed, beautiful garden view, not just a "garden view" but a real, walk-able garden with interesting plants. Plantation style decor, freshly painted. Typical amenities. The bad: Not a decent single night's sleep due to loud parties every night. Much of the noise comes from the nearby Sheraton (I feel so bad for the people... More 

Was this review helpful? Yes 2
KiahunaGM, General Manager at Kiahuna Plantation Resort, responded to this review

I am very pleased that you were happy with your condo unit, but apologize that you experienced noise issues. For any potential future guest reading this review and response, please be advised that Kiahuna features 24 hour security services, and a call to our front desk could result in our contacting them to try to remedy the situation. Normally the... More 

Coeur d'Alene, Idaho
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were staying at Kiahunna Plantation with a group of friends. Three couples staying in three different units. Two couples had second floor units but we had a first floor unit. Be careful when you book as these units have no A/C. Don't be fooled by the term Hawaiian A/C. It means winds and ceiling fans. We were uncomfortable and... More 

Was this review helpful? Yes 3
KiahunaGM, General Manager at Kiahuna Plantation Resort, responded to this review

We apologize that you did not enjoy your recent stay. It is true and well publicized that we do not feature air conditioning. Most folks find the temperature comfortable, but obviously it is not suited for everyone. And yes, our pool facility is not right on property, however, the recent improvements we have seen in transforming it into the Poipu... More 

Missoula, Montana
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were initially concnerned that this large property would feel urban or congested. The reality was entirely different. The lodging units are scattered across beautifully landscaped grounds with lots of open space. Each multi-unit building is designed for privacy with lots of elbow room and a lovely lanai. Though we were back from the beach, our third floor setting gave... More 

Was this review helpful? Yes 1
KiahunaGM, General Manager at Kiahuna Plantation Resort, responded to this review

Mahalo for the FIVE STAR review! It is very much appreciated! We hope that you will be able to come back and visit us again very soon, and feel free to contact me if I can assist in any way. Aloha, Roy Thompson General Manager More 

Cincinnati, Ohio
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful grounds. Condo was well-kept and quiet; felt very private. Several dining options close by, some within walking distance. Loved getting chairs and sitting on the expansive lawn overlooking the ocean. Water was rough during our stay. Walking distance to Poipu Beach. Would definitely stay here again.

Was this review helpful? Yes 1
KiahunaGM, General Manager at Kiahuna Plantation Resort, responded to this review

Thank you so much for the kind words. We hope that you can come back soon as well, and will gladly assist you in doing so. Aloha and Mahalo, Roy Thompson General Manager More 

Needham
Top Contributor
127 reviews 127 reviews
16 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We liked this place. Beach in our back yard. BUT a couple of things: A hedge blocked access, so we had to walk around about 500 feet to actually get to the beach. People kept walking in front of our place, searching for beach access, even though signs clearly said "No Beach Access" - so we are sitting on our... More 

Was this review helpful? Yes 2
KiahunaGM, General Manager at Kiahuna Plantation Resort, responded to this review

Thank you very much for your recent stay. Kiahuna features the only true beach front condos on Kauai. As to the foot traffic, yes, we are aware of this issue, and are trying to figure out what type of signage to use in order to discourage folks from walking along that area of the lawn. They do not seem to... More 

San Antonio, Texas
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My wife booked a one week stay here for the second week of our honeymoon. I felt mislead. The pictures depicted a much nicer, cleaner and updated condos than what we stayed in. The gardens and attached restaurant were great and that was about it. The parking was difficult at times. I got the impression that beach goers were trespassing... More 

Was this review helpful? Yes 3
KiahunaGM, General Manager at Kiahuna Plantation Resort, responded to this review

I am sorry that your condo was not up to your expectations. We continually work with our owners at upgrading them. We will continue to do so. If your travels bring you this way again, please feel free to contact me directly and I will personally select your unit assignment to ensure that you have a memorable visit. Aloha, Roy... More 

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