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Aston at Poipu Kai

3.0 of 5
1775 Poipu Rd, Poipu, Kauai, HI 96756
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Aston at Poipu Kai
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Aston at Poipu Kai
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207 reviews from our community

Traveler rating
    63
    78
    27
    16
    23
See reviews for
83
69
5
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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    (57)
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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

This was my fourth time staying here and it has been absolutely wonderful. The view is breathtaking. Gorgeous island!! Customer service- VERY friendly!! They made me feel welcome. Very helpful. They were extremely nice people. Room- It was so beautiful.. The room exceeded my expectations. I was so impressed with all of it. It was very very clean and neat.... More 

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We really enjoyed our stay here. The grounds are very well maintained. The barbecues all looked brand new as we see the staff cleaning them every morning. The kind and friendly gardeners even stopped in the middle of their busy day to help my 10 year old son get his ball from a tree. The staff in the office were... More 

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Top Contributor
59 reviews 59 reviews
44 hotel reviews
108 helpful votes 108 helpful votes
1 of 5 stars Reviewed 4 weeks ago

AWFUL customer service from two staff members, ended up completely ruining my stay! What horrible horrible staff they have working here! I got over charged for my bill! Raised the issue at checkout and was rudely met with comments such as "well that's what we charge" "we wouldn't charge it if that's not legal"! Not even an offer to look... More 

Was this review helpful? Yes 2
Malana d, General Manager at Aston at Poipu Kai, responded to this review

I am deeply disappointed to hear that your experience with the Front office staff was unsatisfactory. I have taken the time to review your reservation along with your comments to see how this could be managed better. It is unsettling to think that you may have been overcharged. If you would review your bank information, you should see only two... More 

Parksville, Canada
Top Contributor
74 reviews 74 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 4, 2015

It says "your overall rating of the property". Well the property as in "real estate is absolutely gorgeous, the area is wonderful, however the unit we got ,not so much. It started by booking with Flight Centre, there was 24 of us, all going on a hiking holiday to beautiful Kauai. We paid $4240 for a one bedroom unit, for... More 

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Malana d, General Manager at Aston at Poipu Kai, responded to this review

First of all, thank you for coming to Kauai with your hiking group! The weather could not have been more perfect. Highs of 78°! I am sorry that your particular accommodation was not quite up to par as the others travelling with you. I have shared your comments with the owner in hopes to encourage some needed renovations and upgrades.... More 

Dauphin Mb
2 reviews
4 of 5 stars Reviewed March 1, 2015

We were 2 Canadian couples who stayed 14 days in a Manualoha two bedroom ocean view Jan. 28- Feb. 11th. Condos are owner decorated and stocked and we were not disappointed. Loved morning coffee and evening sunsets from the top floor deck. Patio furniture was comfortable and cushions were stored inside for our convenience. Bring binoculars if you like to... More 

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Ontario, Canada
Contributor
20 reviews 20 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 22, 2015

My husband and I stayed here mid November. The property is in a great location and for the price extremely reasonable. The condo decor was outdated but that didn't matter to us whatsoever. The condo had plenty of space, was functional with all of the items you need, clean and private. The staff at the desk were fantastic. Make sure... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2015

We stayed at unit 711. It is aground floor one bedroom, one and one half baths. Its kitchen had every appliance and utensil we might want or need. It is close to a hiking path by the Hyatt and to a string of beaches the other way. There was an Apple computer in an alcove off the kitchen that we... More 

Was this review helpful? Yes 3
Naperville, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 14, 2015

A scenic and relaxing place to stay on the island of Kauai and enjoy the unspoiled shore line. Not right on a beach, but within easy access to three. Directly accessible to several beautiful coastline hiking trails. Staff was very attentive and responsive.

Was this review helpful? Yes 1
Kenmore, Washington
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 14, 2015

We stayed in #605. All units are decorated by the owners and upgraded as such. Our unit was a ground floor one bed room. It had been newly remodeled and was beautiful. The carpet needed spot treatment, but it is a rental. Everything was clean and the kitchen had more than enough utensils and plates to serve 8. Lots of... More 

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North Vancouver, Canada
Top Contributor
57 reviews 57 reviews
11 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed February 11, 2015

This property and our 2 bedroom condo MADE our family vacation. Came here for 8 nights with my mom, wife and 2 year old daughter. I couldn't believe how nice it was. The property is so well groomed and maintained. Everyday we see the maintenance crew out there making sure everything is perfect and beautiful. They were so nice and... More 

Was this review helpful? Yes 5
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