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All 6 Poipu hotels

Sheraton Kauai Resort

4.0 of 5 Resort   |   2440 Hoonani Rd, Poipu, Kauai, HI 96756
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Ranked #6 of 6 hotels in Poipu
A recent review
5 of 5 stars reviewed yesterday
HeatherEggs Baltimore, Maryland
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927 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (430)
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English first
Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed here for 5 nights in July. Had a room on the garden side with a view of the second pool, which we really enjoyed. We did not want to spend the extra money for ocean side view since we spent all of our time outside of the room. The walk to the pool and beach... More

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San Antonio, Texas
Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Sheraton is located right on the beach in a lovely area. The beach is great for swimming with plenty of room. The room was very nicely appointed We stayed in the garden view rooms across the road and did not find it difficult to get back and forth at all. We had lunch at the pool side cafe and... More

Was this review helpful? Yes 1
Montreal, Quebec
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Excellent except Housekeeping forgot our complimentary water 2 days in a row. Any demands or complaints were managed expediently !! Gym was minimal. Beach counter services ( Towels, Bodyboards + Fins, etc ) was great.

Was this review helpful? Yes 2
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha Marc D, Mahalo for choosing Sheraton Kauai Resort and for sharing your experience with us. We are pleased you enjoyed your oceanfront room. Our apologies for the lapse in service with regard to your complimentary waters; we are pleased any issues were managed quickly. We hope you will join us on Poipu Beach again in the future and look... More

Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Let me start by saying that this is a beautiful resort, with wonderful amenities. That said, this was absolutely the worst experience in a hotel I have ever endured. Some background: my wife and I went to Kauai to celebrate our 30th anniversary. I arranged a hotel on kamaaina rates (this is a special rate for “locals” who live in... More

Was this review helpful? Yes 3
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha weelaman, Thank you for choosing Sheraton Kauai Resort for your accommodations on Kauai and for taking the time to share your recent experience. It is disappointing to read when we have failed to meet our guests' expectations, and are very sorry to hear of your negative impressions of our resort from your momentous 30th anniversary. We do our very... More

Truckee, California
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have been staying at the Sheraton Kauai for the past six years. We have always had a wonderful experience - great rooms, food, bar, pool and beach! On our most recent stay (6/3/14 - 6/5/14) we were greeted at the Front Desk by Betty. Betty is truly an fantastic person. On a very busy date, Betty went to great... More

Was this review helpful? Yes 2
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha Mr. and Mrs. Buechner, Mahalo for your loyalty to Sheraton Kauai Resort and for taking the time to review your most recent stay in June 2014. We are so pleased to hear that Betty shared her warm aloha with you to help create a memorable experience, and your comments have been shared with our team. We hope you will... More

Denver, Colorado
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I would have been happy to sit on our balcony for the entire 4 days we were there...a beautiful view, great sunsets, good people-watching. I could have thrown a rock right from my balcony into the ocean, and I don't have a good throwing arm. Room was nothing special, but it was fairly clean and the a/c worked and there... More

Was this review helpful? Yes 1
Clarkston, Michigan
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and me decided to stay here on our honeymoon from advice from my sister who also had stayed here for her honeymoon. The staff was very friendly, however, we were very disappointed with the management. We were staying on our honeymoon and nothing was made special. We asked for an upgrade (my sister had gotten one from a... More

Was this review helpful? Yes 3
Los Angeles, California
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I enjoyed our stay at The Sheraton Kauai - great experience, gorgeous views, and clean relatively rock free beach. Neither of us had ever been to Kauai, and some friends had suggested the Marriott or Hyatt, but we opted for the Sheraton as we try to stay in Starwood hotels when the opportunity arises. After doing our... More

Was this review helpful? Yes 2
Wildberg, Germany
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my family (parents and brother) had an absolutely amazing stay at the Sheraton kauai Resort. It was the first time in Kauai for us and it was the first place we stayed coming to hawaii. It also was around my 30th birthday. Our rooms were really spacious, the bed was very comfortable, bathroom was very clean and air... More

Was this review helpful? Yes 3
Seattle
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We were in Kauai for a week for our beach wedding and honeymoon. We were in the 100 building and our room had an amazing view of the ocean. We were so excited. The first night there, my husband got up to use the restroom and saw a good-sized cockroach skitter across the floor. Ok, Ok, we are in the... More

Was this review helpful? Yes 4
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha brightbee, Congratulations on your marriage and honeymoon, and mahalo for choosing Sheraton Kauai Resort. We appreciate you taking the time to review your stay and are sorry to read that your expectations were not met during your visit with us. Our guests' comfort is a top priority, and a pest control program is diligently implemented . We apologize for... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(58)
  • Breakfast buffet(27)
  • Ocean front room(26)
  • Pool area(14)
  • Friendly and helpful(5)
  • Great location(3)
  • Would definitely stay(3)
  • Mai Tai(3)
  • North shore(3)

Additional Information about Sheraton Kauai Resort

Address: 2440 Hoonani Rd, Poipu, Kauai, HI 96756
Phone Number:
Location: United States > Hawaii > Kauai > Poipu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Kauai Resort 4*
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Also Known As:
Sheraton Kauai Hotel Poipu
Sheraton Poipu
Poipu Sheraton
Sheraton Kauai Resort Poipu

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Poipu #4 Top resorts Hotel in Poipu #5 Romantic Hotel in Poipu #5 On the Beach Hotel in Poipu #6 Family Hotel in Poipu
Hotel Class
Official Description (provided by the hotel)
The luxurious Sheraton Kauai Resort on Poipu Beach in Hawaii has the Hawaiian Rainforest Spa, water sports, two pools, a weekly Auli'i Luau, and 50,000 sq ft of indoor/outdoor meeting and event space ... more   less 
Number of rooms
394

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