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Sheraton Kauai Resort

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2440 Hoonani Rd, Poipu, Kauai, HI 96756
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Sheraton Kauai Resort
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Sheraton Kauai Resort
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1,335 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portland, Oregon
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Pros The aloha of the staff was the best we've ever experienced anywhere. Our housekeeper Delilah was the most friendly, accommodating and welcoming person I think we've ever met. She really went out of her way to make us feel comfortable. We'd go back just for her. Overall, the grounds are very clean as are the rooms. The place is... More 

Was this review helpful? Yes
Austin, Texas
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Sheraton has quick beach access, beautiful ocean views, and good location to nearby shopping centers that offers many restaurant choices. The pool is small and the rooms need updating. I would choose higher end hotel for the price I paid for an ocean front room.

Was this review helpful? Yes
Pleasanton, California
5 of 5 stars Reviewed 2 days ago NEW

Just spent a week there. The 1st 3 days we stayed in a garden view room, upgraded to ocean front the last 4 days and loved the stunning views and larger room. The only negative is the $31.25 per day "Resort Fee" which includes 2 bottles per day, free parking and WiFi, I think that should be included in the... More 

Was this review helpful? Yes 1
West Sacramento, California
4 of 5 stars Reviewed 3 days ago NEW

The only reason I didn't give this resort a 5 star rating is because it was under construction. The patio section on our ground floor room was completely surrounded by about a 10 foot solid wood fence. We had no view at all. That being said, the service and employee's were very nice and helpful. We would definitely stay there... More 

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Houston, Texas
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this resort last month for 10 days and had an amazing time. Everyone was very friendly and polite. The concierge (Kathy or Kaitlyn?) was awesome and very knowledgeable. Our bedroom was consistently clean and take care of. The pool is relaxing and family friendly, while you can sit away from the pool area and relax in peace... More 

Was this review helpful? Yes 1
Honolulu, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My family comes from a hotel business background so we tend to judge hotels kind of harshly and notice more about service and general quality. We spent three nights here while visiting relatives, and all of us agreed that this is one of the best Starwood properties we have stayed at. -The hotel is split into two sides, one with... More 

Was this review helpful? Yes 2
Arizona
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The rooms were clean and comfortable. The grounds were very nice. We went to the luau there one night. It was a very good show and the food was good. It overlooks the ocean. We had a night flight and the hotel stored our bags and we could use the facilities until we were ready to go to the airport.... More 

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Alexa M, Manager at Sheraton Kauai Resort, responded to this review

Aloha, Mahalo for your review of your recent stay at the Sheraton Kauai Resort. We are thrilled to hear you enjoyed your stay, and that our hospitality rooms were an added benefit for you and your travel partners. We hope to see you again on your next vacation to Kauai! More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The Sheraton is very relaxing. From the moment you drive up (free valet the first night) to the happy and friendly front desk personnel. The concierge desk was helpful, but I would suggest going directly to the tour and activity desk. It's weird when the concierge calls three feet away and has a phone conversation. Might just be easier for... More 

Was this review helpful? Yes 1
5 of 5 stars Reviewed 5 days ago NEW

Amazing views, lush grounds. We ate at the restaurant and enjoyed the meal as much as the customer service. It has been awhile but I dream about going back to Kauai. I would definitely go back to the Sheraton.

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Las Vegas, Nevada
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A wonderful hotel right on the beach. Our room has ocean view and with large balcony, it was perfect to have a cup of coffee watching sunrise & sunset - plus a great place to dry off bathing suits & swim gear. What I like most, the rooms are in open arrangement, meaning, there is no corridors/enclosed hallway. If you... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very nice(53)
  • Breakfast buffet(25)
  • Ocean front room(22)
  • Pool area(14)
  • Friendly and helpful(5)
  • Would definitely stay(3)
  • Great location(3)
  • Mai Tai(3)
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1,008 photos of this hotel

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Amenities (74)
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Beach (29)
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Deluxe Oceanfront Room (20)
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Jacuzzi (5)
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Pool (53)
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Presidential Suite (23)
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Standard Room (52)
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The Hotel (94)

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