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Sheraton Kauai Resort

4.0 of 5 2440 Hoonani Rd, Poipu, Kauai, HI 96756
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#6 of 6 Hotels in Poipu
1,010 Reviews 4 of 5 stars
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Sheraton Kauai Resort
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Sheraton Kauai Resort
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1,010 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Very clean and beautiful layout of resort grounds. Very comfortable bed and clean and modern room with thin walls (it's very loud when your neighbors close their glass patio door). Appreciative and attentive housekeeping. We received a sweet thank you note after tipping our housekeeping staff. JoWell at the tour center desk was AMAZING! She was so genuine and had... More

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Nuneaton, United Kingdom
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We have stayed at this hotel a number of years ago and often visited the hotel for meals and drinks on trips over the last few years. Well we were going to book a table at the Rum Fire Restaurant and decided to walk over to the resort to check it out. We could not believe it there are no... More

Was this review helpful? Yes 2
Adelaide, Australia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Kauai was stage 2 of this holiday and I am glad we decided to come here. We chose an ocean front room in building 1 (room 1414 to be exact). Could not fault the room at all. Great view of the sunsets and even turtles in the shallows right from our lanai. Everyone from reception to housekeeping was extremely friendly... More

Was this review helpful? Yes 1
Burnaby, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A great hotel in a perfect location. Located right on the beach in Poipu, you can opt for the sand and ocean or one of their own pools. The ocean pool is conveniently located and with food service. There is a more quiet pool in the gardens which was barely occupied when we visited. Lots of cheap pool rentals (boards,... More

Was this review helpful? Yes 2
Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
13 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very nice resort with all the amenities, great ocean front resort. Good restaurants in the resort with nice pool. Small beach inside the resort making it great place to relax and enjoy beach and the weather. Rooms are good sized with nice balcony. Staff is good and accommodating. Small malls around the resort with nicer restaurants and shopping. Overall a... More

Was this review helpful? Yes 1
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha Rishparmar, Thank you for your recent stay at the Sheraton Kauai Resort and for taking the time to send us your feedback. We value your comments as it helps us to enhance our service and honor those associates who have gone above and beyond to welcome our guests. We are glad to hear that you enjoyed our beach front... More

San Francisco, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed for three nights and the hotel is lovely, right on the ocean with beautiful fire pits, tiki torches and they bring you water and clean towels to the pool. It is so fun being able to go from the ocean to the pool, however, the ocean can be a tad rough right here. Overall, I would highly recommend... More

Was this review helpful? Yes 3
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha Sarah M, Thank you for visiting us at the Sheraton Kauai Resort and taking the time to send us your detailed feedback. We value your feedback as it helps us to improve as well as honor our associates who go above and beyond to offer unmatched guest service. We would also like to thank you for being a loyal... More

Anchorage, Alaska
Contributor
19 reviews 19 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a nice hotel and it offers a lot of amenities but it is still a big hotel. The location is very good and it has a nice strip of sandy beach with big surf. The ocean pool is loud and crowded but the garden pool is quiet and peaceful.The staff is very good. The food is okay but... More

Was this review helpful? Yes 3
Calgary, Canada
Senior Contributor
24 reviews 24 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We are Platinum Starwood members and have stayed at other Hawaiian properties. The Poipu location is as close the waters edge as we have ever stayed and watched the sunrise and sunset over the surf every day. Kauai has a 4 story limit to all their development so the property isn't tall rather sweeping and plenty of garden property set... More

Was this review helpful? Yes 4
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha Sharpemitchell, Thank you for your recent stay at the Sheraton Kauai Resort and for taking the time to send us your feedback. We value your comments as it helps us to enhance our service and honor those associates who have gone above and beyond to welcome our guests. We are glad to hear that you enjoyed our beach front... More

Minneapolis, MN
Top Contributor
50 reviews 50 reviews
37 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I recently spent 3 days at the Sheraton, and while some aspects of the property were good there were enough negatives that we will not return in the future. As we were there to work on construction of our new home and did not anticipate spending much time in our room we did not splurge for an... More

Was this review helpful? Yes 3
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha Jenz99, Thank you for visiting us at the Sheraton Kauai Resort and taking the time to send us your detailed feedback. We value your feedback as it helps us to improve as well as honor our associates who go above and beyond to offer unmatched guest service. We apologize to you for not meeting your satisfaction on this recent... More

California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 10 days for our honeymoon! We enjoyed every single day. Had breakfast at Lavas and dinner at Rumfire. Everyone was very helpful. Kimi the hostess was great. Almost everyday we go to the link to have coffee or something but not even once that Cynthia (short hair lady) was friendly and very unpleasant lady. Abbygail was... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very nice(58)
  • Breakfast buffet(27)
  • Ocean front room(26)
  • Pool area(14)
  • Friendly and helpful(5)
  • Great location(3)
  • Would definitely stay(3)
  • Mai Tai(3)
  • North shore(3)

Additional Information about Sheraton Kauai Resort

Address: 2440 Hoonani Rd, Poipu, Kauai, HI 96756
Phone Number:
Location: United States > Hawaii > Kauai > Poipu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Kauai Resort 4*
Number of rooms: 394
Reservation Options:
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Also Known As:
Sheraton Kauai Hotel Poipu
Sheraton Poipu
Poipu Sheraton
Sheraton Kauai Resort Poipu

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Expert photo by TripAdvisor: "Balcony at The Presidential Suite at the Sheraton Kauai Resort"
Expert photo by TripAdvisor: "Main Lobby at the Sheraton Kauai Resort (Pre-Renovation)"
Expert photo by TripAdvisor: "Beach at the Sheraton Kauai Resort"
Expert photo by TripAdvisor: "Grounds at the Sheraton Kauai Resort"
Expert photo by TripAdvisor: "The Point at the Sheraton Kauai Resort"
Expert photo by TripAdvisor: "Luau at the Sheraton Kauai Resort"
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