We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Kauai Resort

Hotel website
Hotel deals
2440 Hoonani Rd, Poipu, Kauai, HI 96756
Special Offer
4th Night Free/Breakfast
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Sheraton Kauai Resort
View Map
Add Photo Write a Review

1,405 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    496
    487
    246
    114
    62
See reviews for
309
805
32
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (648)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1405)
  • Mar-May only
    (395)
  • Jun-Aug only
    (412)
  • Sep-Nov only
    (315)
  • Dec-Feb only
    (283)
All months
Victor, Montana
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I visited the Sheraton Kauai Resort in August, 2015. I had made reservations via the web-site and did not completely understand the room I had booked. The lady at check-in (Betty, I believe) was most helpful and got us into the building that we had thought we had booked. She was most gracious and took the time... More 

Was this review helpful? Yes
Virginia Beach, VA
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 days ago NEW

We were upgraded to an oceanfront suite, which was magnificent! We had a breakfast buffet included in our price. The buffet was wonderful. The beach was beautiful. The pool area was so well designed, including hot tub. The restaurant was good. A marvelous tropical stay.

Was this review helpful? Yes
Knoxville
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here for one of our nights on our honeymoon. I have never been so impressed with a hotel before! Everyone was so nice. The valet staff was excellent, the person at the front desk gave us a warm congratulations and a voucher for a free bottle of champagne, and the restaurant staff was wonderful. I... More 

Was this review helpful? Yes 1
Adria B, Front Office Manager at Sheraton Kauai Resort, responded to this review

Aloha JessWOOT, While you have so many options for lodging in the Poipu Beach area, we appreciate you choosing the Sheraton Kauai Resort. It is wonderful to hear that you enjoyed your experience so thoroughly and that you were able to connect with so many members of our staff. We strive to deliver warmth and aloha through every aspect of... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We booked well in advance and prepaid for a king room... When we arrived, like many reviews I have read our room was not available. Instead we were given the 2 double bed room on the bottom floor next to the street. Of course we were given 2 free Mai tai tickets for this inconvenience. Gee thanks... I was exhausted... More 

Was this review helpful? Yes 3
virginia beach, va
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just stayed for three nights with family of 4. Staff is awesome, kind, courteous, full of aloha. I stayed at two other places in our visit and it by far was better from a customer experience than other big name resorts. Front desk was happy and courteous with every interaction. Bartenders at lavas are excellent - humerous and kind. Valet... More 

Was this review helpful? Yes 1
Samuel K, Manager at Sheraton Kauai Resort, responded to this review

Aloha, On behalf of the Sheraton Kauai Resort we would like to extend a sincere thank you for your recent review on trip advisor. We were delighted to hear about your experiences with our property and staff, and we hope to have exceeded your expectations. As a resort, we are constantly striving to improve our property and services to create... More 

Fairfax VA
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

While many people love the beaches and the fancy hotels in the northern part of Kauai, I've always loved Poipu. It does not rain here as much so you can get a lot more sun, and there are excellent restaurants, beaches, diving and surfing. The Sheraton is an old hotel, but the service is very good, the rooms, while somewhat... More 

Was this review helpful? Yes 1
Matthew P, Manager at Sheraton Kauai Resort, responded to this review

Aloha EGSchwartz, Mahalo for choosing Sheraton Kauai Resort and for taking the time to share your experience. We are pleased that you enjoy staying on the south side at Poipu Beach. We are infamously know as the "Sunny South" side of the island of Kauai. Also, with the ocean being so close it is an added bonus. We look forward... More 

Up by Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

During our stay in Kauai we stayed at four different hotels/resorts. The Sheraton had the best beach by far! The beach was long and sandy and great for many activities. Nice for little kids, boggie boarding, surfing and swimming. The pool is nice but doesn't have a slide. The hotel has many activities for kids and adults alike. I took... More 

Was this review helpful? Yes
Adria B, Front Office Manager at Sheraton Kauai Resort, responded to this review

Aloha Bjorn L, We appreciate you choosing the Sheraton Kauai Resort as one of your stops on your Kauai vacation. We would like to sincerely thank you for writing such kind words about our beach and about the activities provided. We are very sorry that we were unable to accommodate your request for double beds but we are extremely glad... More 

San Diego, California
Level Contributor
89 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We're SPG members, stayed on points and they even gave us a free partial ocean view upgrade so we're very grateful. Sheraton Kauai is a big resort and you may be assigned to rooms across the main hotel where all the amenities are at. Nevertheless, it's worth checking it out. Our room seems to be refurbished but the bathroom stayed... More 

Was this review helpful? Yes
Samuel K, Manager at Sheraton Kauai Resort, responded to this review

Aloha, On behalf of the Sheraton Kauai Resort we would like to extend a sincere thank you for your recent review on trip advisor. We were delighted to hear about your experiences and we hope to have exceeded your expectations. As a resort, we are constantly striving to improve our property and services to create memorable experiences for our guests.... More 

Los Angeles, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Great location, friendly staff, actually impressed with all of the staff. The water is a little too choppy if you have small children. Strong big waves. Nice pool. Walking distance to some since restaurants.

Was this review helpful? Yes 1
Matthew P, Manager at Sheraton Kauai Resort, responded to this review

Aloha Carmen R, We know our guest have many choices in the islands, and we appreciate you choosing Sheraton Kauai Resort. We are pleased you got to connect with our wonderful Sheraton Ohana during your stay. Unfortunately, during the summer the swell is larger on the south shore, however, our ocean pool is a great place to watch them come... More 

New York City, New York
Level Contributor
67 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was my 3rd or 4th stay at the Sheraton Kauai resort on Poipu beach. It's an easy drive from the airport on prime real estate on Kauai's sunny south shore at Poipu beach. Some of the upgrades to the rooms and the facilities really knocked my socks off since last time. Notably, Rum Fire is an amazing space with... More 

Was this review helpful? Yes
Adria B, Front Office Manager at Sheraton Kauai Resort, responded to this review

Aloha zephyr221, Thank you again for choosing the Sheraton Kauai Resort. It was such a pleasure meeting you and being able to help provide a memorable experience for your one night with us. We strive to consistently improve and exceed guest expectations and it is wonderful to hear when we succeed. You and your boyfriend were a joy to have... More 

Hotel Review Summarization

What travelers say

  • Very nice(53)
  • Breakfast buffet(25)
  • Ocean front room(22)
  • Pool area(14)
  • Friendly and helpful(5)
  • Would definitely stay(3)
  • Great location(3)
  • Mai Tai(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,041 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (681)
Viewed
Pool/beach area (125)
Viewed
Room/suite (80)
Viewed
Hotel & grounds (159)
Viewed
View from room (111)
Viewed
Bathroom (23)
Viewed
Dining (10)
Viewed
Family/play areas (4)
Viewed
Other (169)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (350)
Viewed
Amenities (74)
Viewed
Beach (29)
Viewed
Deluxe Oceanfront Room (20)
Viewed
Jacuzzi (5)
Viewed
Pool (53)
Viewed
Presidential Suite (23)
Viewed
Standard Room (52)
Viewed
The Hotel (94)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (4)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Poipu
Kauai Beach Resort
#5 of 11 in Lihue
4.0 of 5 stars 1,719 reviews
Show Prices
Show Prices
Show Prices
Koloa
Marriott's Waiohai Beach Club
Koloa
Grand Hyatt Kauai Resort and Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay