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Sheraton Kauai Resort

4.0 of 5 2440 Hoonani Rd, Poipu, Kauai, HI 96756
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Sheraton Kauai Resort
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Sheraton Kauai Resort
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1,107 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Contributor
18 reviews 18 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

I am an SPG Gold and frequent Starwood guest across their range of brands. We had an Ocean Front Deluxe room on a 50% off promo rate. First the positives: five star location on the sunny south shore of Kauai; overall nice rooms (caveat, bathrooms) with large balconies; generally friendly service. Now the negatives: the bathrooms are dated and our... More 

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San Jose, CA
Contributor
17 reviews 17 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here the week of July 4th 2014. We spent hours trying to pick the perfect hotel, and after reading reviews, looking at pictures online, and reading everything about this place and other hotels on Poipu, we chose the Sheraton. The choice came down to either ocean view at the Sheraton or Garden view at the Grand Hyatt due to... More 

Was this review helpful? Yes 1
Las Vegas, Nevada
Senior Contributor
22 reviews 22 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here from 12/7 - 12/15, 2014. Our room was in the Garden section. The room was as expected, with a nice view of the garden. Unforunately, there was much work being done on the grounds there, not to mention the rooster that strolled through the courtyard every morning at 7am, crowing his "good morning". Weird thing: I bought... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

My stay at the Sheraton was good. Hotel was clean and staff was nice, and overall it was a decent place for the money I spent. However, the hotel was split into two sections across the street from each other. If you stay in the newer section where the main lobby is you'll probably have a much better experience. The... More 

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San Diego, California
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This definitely was not a 4 star hotel, rooms are dated and the service was just okay. I had a personal concierge call me before my trip to help plan my activities, which was awesome! Only, when I called back, I never heard back until they day after I had already checked in, which by that point would have been... More 

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Tacoma, Washington, United States
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This property is on the best part of one of the best swimming beaches in all of Hawaii. The property is spread over several buildings on both sides of the street along the beachfront, but the walk from the "garden view" rooms is beautiful and easy. The road is quiet, so not being right on the beach is not a... More 

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Elaine L, Guest Relations Manager at Sheraton Kauai Resort, responded to this review

Aloha, We appreciate your feedback as this will allow us to see first hand ways to improve our service along with enhancing your experience. We do pride ourselves in having a family friendly atmosphere and we apologize for not being able to accommodate your need for an adult only time at the pools. As we continue to improve our services... More 

Lincoln, Nebraska
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After staying at the Sheraton on Maui, we welcomed the more laid-back experience of the property in Kauai. We were fortunate enough to have an awesome beachfront room facing the ocean on the first floor. Although the furnishings weren't plush, they were nice and our room was spacious. Safes could accommodate most of our valuables, and we had a fridge.... More 

Was this review helpful? Yes 1
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha BojiPat, Thank you for visiting with us at Sheraton Kauai resort and for taking the time to experience our property amenities. We were excited to hear that our team member John connected with you and took the initiative to get you the pineapples you like best. We are also glad that you enjoyed Lava's, and want to thank you... More 

New York City, New York
Contributor
15 reviews 15 reviews
13 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've been to Kauai several times over last 15 years. I've chosen the Sheraton before, and I will continue to choose it again! It's not a luxury property, but it is a very nice beach hotel with high levels of cleanliness and comfort, good bar drinks and an excellent beach where you can often see monk seals basking. On my... More 

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Newberg, Oregon
Senior Contributor
27 reviews 27 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

After booking I started reading reviews for Sheraton Kauai Resort and thought what have I done. I'm going to ruin our special vacation because I did not read one good review if you are staying in the Garden rooms across the road from the main hotel. Roaches, bed bugs, mold, rude employees.....we are not paying for that! Our plan was... More 

Was this review helpful? Yes 1
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha Horkazena, Thank you for your detailed review on your prearrival research and experience at the Sheraton Kauai Resort. We are happy to hear that your wecome into the hotel was warm and friendly, and that the team members took the initiative to approach and assist you whenever needed. All of our guests are treated kindly and the same front... More 

Brisbane, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great location and well designed hotel with it's only special Poipu Beach location. We had wonderful Thanksgiving Day dinner at their Rum Fire restaurant and stayed in an oceanfront room in main building. Room was all that you could expect, great sunset view. Resort had an internal cafe which we used on a couple of occasions and outdoor fire pits... More 

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Elaine L, Guest Relations Manager at Sheraton Kauai Resort, responded to this review

Aloha, We are grateful for your review and sharing your experience with all our potential and future guests. We appreciate your visit with us and being able to take advantage of our restaurants, our cafe and especially our beach front views and access. We do hope you return in the near future and experience our RUM Fire restaurant throughout your... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(58)
  • Breakfast buffet(27)
  • Ocean front room(26)
  • Pool area(14)
  • Friendly and helpful(5)
  • Would definitely stay(3)
  • Great location(3)
  • North shore(3)
  • Mai Tai(3)

Additional Information about Sheraton Kauai Resort

Address: 2440 Hoonani Rd, Poipu, Kauai, HI 96756
Phone Number:
Location: United States > Hawaii > Kauai > Poipu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Kauai Resort 4*
Number of rooms: 394
Reservation Options:
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Also Known As:
Sheraton Kauai Hotel Poipu
Sheraton Poipu
Poipu Sheraton
Sheraton Kauai Resort Poipu
Hotel Style:
#4 Top resorts Hotel in Poipu
#5 Romantic Hotel in Poipu
#5 Luxury Hotel in Poipu
#5 On the Beach Hotel in Poipu

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Deluxe Oceanfront Room (20)
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Pool (53)
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Presidential Suite (23)
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