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Sheraton Kauai Resort

4.0 of 5
2440 Hoonani Rd, Poipu, Kauai, HI 96756
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Sheraton Kauai Resort
Ranked #6 of 6 hotels in Poipu
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465 reviews from our community

Traveler rating
    146
    181
    80
    40
    18
See reviews for
Families
92
 
Couples
264
 
Solo
13
 
Business
11
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
San Francisco
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 22, 2013 NEW via mobile

We stayed in a beautiful, ocean front room on the 4th floor. Loved the view, room was clean & the staff was great! Great beach and pool area as well. Food at Lava was expensive, but there's a fridge in the room to keep your own breakfast/snacks/drinks.

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Los Angeles, California
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed May 22, 2013 NEW

The Sheraton is comprised of several buildings divided by a public road. They call out their buildings accordingly - mauka (mountain side) wing and makai (sea side) wing. When you select your room, this is written in the description. We had selected the Sheraton because it is one of the only hotels on Kauai with actual beach front property with... More

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Costa Mesa
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 20, 2013 NEW

Pros: We paid for an ocean-front room and at check-in they upgraded us to the next category which I think was luxury. That was nice and we enjoyed the ocean view, which is why we chose the ocean-front room. The concierge called us a week in advance to introduce herself, which was a very nice touch. The bed was awesome... More

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See 2 more reviews by needadvicetoo for Poipu
California
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 19, 2013 NEW

All the comments you may have already read about the rooms and where they are, across the road, etc,.... are correct. BUT, this is a great property! If you want to stay in Kauia and Want sunshine , stay here ! In Poipu.....it has the old feel rather than the timeshare feel of other places AND has the best beach.... More

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1 review
5 of 5 stars Reviewed May 19, 2013 NEW via mobile

My husband and I visited the Sheraton from 5/12/13 to 5/20/13 for our 'baby'moon. This was our first stay on Kauai and I am so thankful we picked the south shore. We stayed in an Ocean Front Escape room (room #2314). It had a great view of the ocean and beach pool. I was a little nervous of the noise... More

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Elaine L, Manager at Sheraton Kauai Resort, responded to this review
May 23, 2013

Aloha megsy702, Thank you for choosing Sheraton Kauai for your May babymoon. We are pleased that you enjoyed your ocean front room, as well as the private bungalows by our poolside. However, we were disappointed to read of your challenges with our guest service and sincerely apologize for not making you feel welcome at check-in. We do allow our guests... More

Bozeman, Montana, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 17, 2013 NEW

My husband and I spent 10 nights at the Sheraton in Kauai and had a fantastic time. We had an ocean front room with a gorgeous view (Room 1434) and the room was equal to our expectations. It was roomy, clean, updated beddings, two sink bathroom with a huge shower, large LCD TV with multiple channels including Showtime, and it... More

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Elaine L, Manager at Sheraton Kauai Resort, responded to this review
May 21, 2013

Aloha R Lynn H, Thank you for your stellar review of your stay at Sheraton Kauai Resort. It is always lovely to hear from our guests, and we are so pleased to have met and exceeded your expectations for a great Hawaii vacation. We are particularly happy to hear that your husband's watch made its way back to you with... More

San Diego, California
1 review
2 of 5 stars Reviewed May 16, 2013

We decided to treat ourselves to a last night stay in Kauai at this resort. We wanted a clean, quiet last night's stay. The room rate as $450 so we had expectations equal to the price. We found our room reflected a 1960's building which had been refurbished. We heard the TV in the next room. Thought maybe the person... More

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Elaine L, Manager at Sheraton Kauai Resort, responded to this review
May 21, 2013

Aloha tim c, Thank you for taking the time to review your recent trip to the islands and for choosing Sheraton Kauai Resort. We apologize that your room did not meet your expectations. With regard to your mattress, we encourage you to reach out to us so that we may know which room you were in and inspect it personally.... More

Council Bluffs, Iowa
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013

We arrived very late on a Monday nite--finding anything on any Hawaiian island at nite is not fun, but this resort is only 14 miles from airport. Staff was helpful & very courteous upon our arrival. We knew we wanted a ocean front room, & did they deliver. We had a third floor room, 2322. You can get a another... More

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See 4 more reviews by vikings1950 for Poipu
Top Contributor
163 reviews 163 reviews
39 hotel reviews
Reviews in 42 cities Reviews in 42 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed May 16, 2013

After staying at 3 other resorts on Kauai, we chose to spend our last night at the Sheraton. This resort probably has the best beachfront location on the island. Koa Kea overlooks the water but is not really on the water (short walk) and St. Regis is built high up on a bluff (think Malibu). Marriott Lihue is on the... More

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See 7 more reviews by dreamtravelreviewer for Poipu
Boca Raton, Florida, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2013 via mobile

I never been in this resort before but I had my doubts about staying, I was totally wrong, the service , the staff , beginning from valet parking , front desk, the whole staffing was just amazing , the service everywhere around totally outstanding I could not ask for more i felt like a king, the ocean front room was... More

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Sheraton Kauai Resort
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Hotel Summarization (Beta)

What travelers say

  • Very nice(55)
  • Breakfast buffet(27)
  • Ocean front room(26)
  • Pool area(14)
  • Friendly and helpful(5)
  • Great location(3)
  • Mai Tai(3)
  • Would definitely stay(3)
  • North shore(3)

Additional Information about Sheraton Kauai Resort

Address: 2440 Hoonani Rd, Poipu, Kauai, HI 96756
Phone Number:
Region: United States > Hawaii > Kauai > Poipu
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotels in Poipu
#4 Luxury Hotels in Poipu
#4 Top resorts Hotels in Poipu
#6 Family Hotels in Poipu
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The luxurious Sheraton Kauai Resort on Poipu Beach in Hawaii has the Hawaiian Rainforest Spa, water sports, two pools, a weekly Auli'i Luau, and 50,000 sq ft of indoor/outdoor meeting and event space ... more   less 
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Also Known As:
Sheraton Kauai Hotel Poipu
Sheraton Kauai Hotel
Sheraton Kauai
Sheraton Poipu
Poipu Sheraton
Sheraton Kauai Resort Poipu

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Sheraton Kauai Resort
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