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Sheraton Kauai Resort

4.0 of 5 2440 Hoonani Rd, Poipu, Kauai, HI 96756
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#6 of 6 Hotels in Poipu
1,017 Reviews 4 of 5 stars
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Sheraton Kauai Resort
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Sheraton Kauai Resort
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1,017 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco, California
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stayed here over July 4th weekend for a friend's wedding. We had a large group. We all booked our rooms separately so we were spread over multiple buildings. This was no big deal as they are all walkable and folks paid different amounts for their rooms (ocean view, partial ocean view, suite, etc.) We ate and drank at the... More

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
3 of 5 stars Reviewed yesterday NEW

Make no mistake this is not a hotel in the truest sense, it is a timeshare vacation site and they will invite you to a presentation to join Starwood. That being said, overall the stay was nice. We stayed in the Garden area, it was quiet but the room walls are very thin and you can hear everything the neighbors... More

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Redondo Beach, California
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Having stayed at the Sheraton Kauai years ago , we were looking forward to staying there again. It was not the same resort that we that we had visited before. The hotel has not been kept up to Sheraton standards. Starwood hotels should change this resort to a Four Points and SPG preferred guests would not be disappointed. I did... More

Was this review helpful? Yes 3
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha Stewart T., Thank you for visiting us again at the Sheraton Kauai Resort and for taking the time to send us your feedback. We value your comments as it helps us to achieve guest satisfaction and to honor those associates who exceed expectations. We apologize to you for not meeting your expectations in reagrds to our pricing and SPG... More

Mechanicsburg, Pennsylvania
Top Contributor
93 reviews 93 reviews
23 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I chose to stay here for a week while visiting for our niece's wedding, and we're quite pleased with our decision! The location is on the south side, Poipu beach area, maybe 1/2 hour from the airport one way, and a 1/2 hour from the Waimea area on the west side. After reading the other reviews, we... More

Was this review helpful? Yes 1
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha, On behalf of the Sheraton Kauai Resort, we would like to thank you for taking the time to share your experience with us. We are delighted to hear that you had a wonderful time and also were able to connect with our staff. Should you ever find your way back to the island of Kauai, please feel free to... More

Garden Grove, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

This place was awesome! We had heard the Luau was good, but it was beyond great! The entertainment far exceeded our expectations. The staff and facility were top notch, the rooms modern, and a terrific beach! Thank you Sheraton for making our special wedding celebration that much better!

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Very clean and beautiful layout of resort grounds. Very comfortable bed and clean and modern room with thin walls (it's very loud when your neighbors close their glass patio door). Appreciative and attentive housekeeping. We received a sweet thank you note after tipping our housekeeping staff. JoWell at the tour center desk was AMAZING! She was so genuine and had... More

Was this review helpful? Yes 1
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha meljrabara, Thank you for your recent stay and for sending us your feedback. We were very enlightened to hear that Jowell exceeded your expectations with her hospitality and aloha spirit. We are also glad that your housekeeping service was exceptional and you enjoyed our signature beds. I am very sorry about the noise the patio door next to your... More

Nuneaton, United Kingdom
Top Contributor
54 reviews 54 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed at this hotel a number of years ago and often visited the hotel for meals and drinks on trips over the last few years. Well we were going to book a table at the Rum Fire Restaurant and decided to walk over to the resort to check it out. We could not believe it there are no... More

Was this review helpful? Yes 2
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha Manderj, Thank you for visiting us again and taking the time to send us your feedback. We value the comments our guests share with us as it helps us to meet their expectations. We apologize for not being able to provide you with a satisfactory visit. We have reviewed our guest feedback and redid our restaurants to appeal to... More

Adelaide, Australia
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Kauai was stage 2 of this holiday and I am glad we decided to come here. We chose an ocean front room in building 1 (room 1414 to be exact). Could not fault the room at all. Great view of the sunsets and even turtles in the shallows right from our lanai. Everyone from reception to housekeeping was extremely friendly... More

Was this review helpful? Yes 2
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha, Thank you for taking the time to share your experience here at the Sheraton Kauai Resort. We are delighted to hear that you have had a wonderful time during your stay at our property. Should you ever find your way back to the beautiful Garden Isle, please feel free to contact a Guest Service Manager should you have any... More

Burnaby, Canada
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

A great hotel in a perfect location. Located right on the beach in Poipu, you can opt for the sand and ocean or one of their own pools. The ocean pool is conveniently located and with food service. There is a more quiet pool in the gardens which was barely occupied when we visited. Lots of cheap pool rentals (boards,... More

Was this review helpful? Yes 2
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha, Thank you for taking the time to share your experience with us here at the Sheraton Kauai Resort. We are glad to hear that you had a great time here. It is feedback like yours that truly helps us to improve our resort and meet our guest needs. Should you ever find your way back to the island of... More

Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
13 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice resort with all the amenities, great ocean front resort. Good restaurants in the resort with nice pool. Small beach inside the resort making it great place to relax and enjoy beach and the weather. Rooms are good sized with nice balcony. Staff is good and accommodating. Small malls around the resort with nicer restaurants and shopping. Overall a... More

Was this review helpful? Yes 1
Elaine L, Manager at Sheraton Kauai Resort, responded to this review

Aloha Rishparmar, Thank you for your recent stay at the Sheraton Kauai Resort and for taking the time to send us your feedback. We value your comments as it helps us to enhance our service and honor those associates who have gone above and beyond to welcome our guests. We are glad to hear that you enjoyed our beach front... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(58)
  • Breakfast buffet(27)
  • Ocean front room(26)
  • Pool area(14)
  • Friendly and helpful(5)
  • Great location(3)
  • Would definitely stay(3)
  • Mai Tai(3)
  • North shore(3)

Additional Information about Sheraton Kauai Resort

Address: 2440 Hoonani Rd, Poipu, Kauai, HI 96756
Phone Number:
Location: United States > Hawaii > Kauai > Poipu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Kauai Resort 4*
Number of rooms: 394
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Also Known As:
Sheraton Kauai Hotel Poipu
Sheraton Poipu
Poipu Sheraton
Sheraton Kauai Resort Poipu

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