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Sheraton Kauai Resort

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2440 Hoonani Rd, Poipu, Kauai, HI 96756
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4th Night Free/Breakfast
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Sheraton Kauai Resort
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1,368 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Huntington Beach, California
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Return guests to Kauai and we are hooked. We love the south shore. Location here is ideal' Our view was to die for, You pay for what you get. Do you self a favor and just book on the Ocean Side of the resort. You won't regret it. I can see why this resort gets bad reviews on the gardenside.... More 

Was this review helpful? Yes 1
San Francisco
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have been here five times. I always ask for a oceanfront upgrade which coasts an extra $75.00 per night. It's well worth it, the sunsets are beautiful. It can get a little loud and crowded at the pool, we usually go later in the day when most people are leaving. The rooms are clean and spacious. A short walk... More 

Was this review helpful? Yes 4
Samuel K, Manager at Sheraton Kauai Resort, responded to this review

Aloha, On behalf of the Sheraton Kauai Resort we would like to extend a sincere thank you for your recent review on trip advisor. We were delighted to hear that you enjoyed your room accommodations as well as our property. Your feedback has been noted and shared with our property leaders. We hope to welcome you back soon to our... More 

Burnaby, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for 4 nights with my two 17 year old sons during their Spring Break. I was disappointed with our room in this hotel particularly because it was quite old & outdated although some remodeling had been done particularly of the bathroom area which was nice. I was expecting a lovely, newish, modern room as I... More 

Was this review helpful? Yes 2
Matthew P, Manager at Sheraton Kauai Resort, responded to this review

Aloha Stephonic, Thank you for choosing Sheraton Kauai Resort and for taking the time to share your experience with us. We are pleased to hear you enjoyed all the amenities in the room such as the flat screen tv, mini fridge, coffee maker, and rentable microwave. We are constantly working on updating and modernizing the Sheraton Kauai. We look forward... More 

USA
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

So, this has been one of the strangest stays I've had at a hotel but somehow in a good way. First, I should say we booked the hotel with points and my wife and I are SPG gold members. Also we are traveling for our first anniversary which the hotel knew. So, I'll start with the not so good, I... More 

Was this review helpful? Yes 2
Matthew P, Manager at Sheraton Kauai Resort, responded to this review

Aloha Chris M, Mahalo for choosing the Sheraton Kauai and taking the time to share your experiences. We are happy you got to enjoy all the amenities and the direct beach access. However, we are sad to hear the booking experience did not get meet up to your expectation. Your feedback has been shared with the management team so that... More 

Asheville, North Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were 3 girlfriends who decided to treat ourselves to a nice room after kayaking the NaPali coast, where we camped for a week. Betty checked us in and was extremely kind and welcoming. She made sure to gather my SPG number so we could attend a wine tasting and get our meal discount, etc. We were frankly filthy and... More 

Was this review helpful? Yes
Matthew P, Manager at Sheraton Kauai Resort, responded to this review

Mahalo for choosing Sheraton Kauai Resort and for taking the time to share your experience with us.We are please to hear you enjoyed your 1 night stay vacation with us. We appreciate you highlighting our guest service agent Betty, we are happy you got to connect with her and that she signed you up for SPG. We look forward to... More 

Lihue
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I were celebrating our anniversary and enjoyed a relaxing stay on your property. It was such a good reminder of what a stunning property you have. The views are amazing! We were blessed with a beautiful sunset and woke up to a bright rainbow right off the ocean in front of our lanai as we started our... More 

Was this review helpful? Yes 1
Samuel K, Manager at Sheraton Kauai Resort, responded to this review

Aloha, On behalf of the Sheraton Kauai Resort we would like to send a sincere thank you for your recent review on trip advisor. We were very delighted to hear about your experience at our resort especially our service and we are constantly improving our services in hopes to exceed our guest expectations. Congratulations on your honeymoon and we hope... More 

San Jose, California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spent one night at the Sheraton Poipu before we checked into our rental house and were so pleasantly surprised by this hotel! It happens to be on a great stretch of beach and definitely provided that "walk right up to the water" experience that we were looking for. The pool is small, but idyllic with chair-side service. It was... More 

Was this review helpful? Yes
Adria B, Manager at Sheraton Kauai Resort, responded to this review

Aloha AllysonS99, With all of your options on the south shore, we appreciate you choosing the Sheraton Kauai Resort and thank you for taking the time to leave your valued feedback. We are pleased that you so thoroughly enjoyed your stay with us and that you found our accommodations to be a nice surprise. We strive to exceed expectations and... More 

Tarzana, CA
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The resort was OK. The rooms can be very far from the pool and ocean front. We were in a newly refurbished room, which was fine. However, the bed wasso high I really needed a footstool (I am 5'3') The tub was also difficult to get in and out of. The staff was very pleasant. AS is the case in... More 

Was this review helpful? Yes
Matthew P, Manager at Sheraton Kauai Resort, responded to this review

Aloha goldandbeach, Thank you for choosing Sheraton Kauai Resort sharing your experience. We are pleased you were able to connect with the Sheraton Ohana. We are sorry that bed and tub was hard to get access. Your feedback will be shared with our management team. Should you wish to discuss your stay further, please feel free to contact me a... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the few hotels in Hawaii where you can have a room that is 100' from the ocean. If you have a room on the 3rd or 4th floor of Building 1, you will be able to see the fish in the water, that's how close you are to the ocean!!! This hotel has 394 rooms but... More 

Was this review helpful? Yes 2
Matthew P, Manager at Sheraton Kauai Resort, responded to this review

Aloha Mr. Warren S., Thank you for choosing the Sheraton Kauai Report and spending time to share your experience with us. We value your headline of the Sheraton being the "Best Hotel in Poipu!!!" We are pleased to hear you enjoyed how close the ocean was to the property. We look forward to connecting with you soon. Mahalo! More 

cleveland, United States
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sheraton Kauai Resort is a very clean, modern, first rate hotel on the South side of Kauai at Poipu Beach. With multiple buildings on both sides of a small road, it offers spacious rooms that have been updated and kept in very good condition. It is a four story resort and all the rooms on the Ocean side will... More 

Was this review helpful? Yes 2
Adria B, Manager at Sheraton Kauai Resort, responded to this review

Aloha Ken P, With all of your options on the south shore of Kauai, we appreciate you choosing the Sheraton Kauai Resort and leaving such kind feedback regarding our property. We are thrilled that you enjoyed your stay with us. As we strive to exceed guest expectations, it is validating to hear of our success. We invite you to return... More 

Hotel Review Summarization

What travelers say

  • Very nice(53)
  • Breakfast buffet(25)
  • Ocean front room(22)
  • Pool area(14)
  • Friendly and helpful(5)
  • Would definitely stay(3)
  • Great location(3)
  • Mai Tai(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,024 photos of this hotel

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View from room (110)
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Pool/beach area (123)
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Hotel & grounds (157)
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Room/suite (78)
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Bathroom (23)
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Dining (10)
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Family/play areas (4)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (74)
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Beach (29)
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Deluxe Oceanfront Room (20)
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Jacuzzi (5)
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Pool (53)
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Presidential Suite (23)
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Standard Room (52)
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The Hotel (94)

Management photos: Courtesy of the property manager

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Hotel & grounds (2)
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Pool/beach area (4)
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Bathroom (1)
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Dining (2)
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Other (1)
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