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Aston Aloha Beach Hotel

2.5 of 5
3-5920 Kuhio Highway, Kapaa, Kauai, HI 96746
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Aston Aloha Beach Hotel
Ranked #11 of 12 hotels in Kapaa
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453 reviews from our community

Traveler rating
    72
    151
    115
    62
    53
See reviews for
Families
73
 
Couples
174
 
Solo
25
 
Business
13
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 15, 2013 NEW

From the pictures, the Aston Aloha looks very nice with great views, decks, amenities, ect. It was actually very run down and unclean. One of the two beds in our room did not have clean sheets, the paint on the walls was peeling, there was rust on the air vent that was so bad it looked like mold, the ponds... More

Was this review helpful? Yes 1
AlohaBeach4Manager, Manager at Aston Aloha Beach Hotel, responded to this review
May 20, 2013

Please allow me this opportunity to deeply apologize for any inconvenience you may have experienced during your stay at The Aston Aloha Beach Hotel. I appreciate your taking the time to advise us of your dissatisfaction, which is the first step towards improvement. We are saddened to hear that we fell short in our department service with HSKP, Maintenance and... More

Coral Springs, Florida
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 8, 2013

My wife and I enjoyed our recent stay at the Aston Aloha Beach Hotel. The hotel itself is only about 5 1/2 miles away from Lihue Airport and very close to the old town section of Kapaa. The service was excellent and friendly which went a long way towards our feeling comfortable in the surroundings. If you like to take... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 8, 2013 via mobile

I was pretty skeptical staying here after all of the negative reviews. However, upon check in we were upgraded to one of the one bedroom cottages. All of the front desk employees we had interactions with were very friendly and efficient. As for the $15 a day resort fee, I think it is a bit high but you do get... More

Was this review helpful? Yes 1
American Fork, Utah
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 7, 2013

This is an OK hotel for a two star, not anything more. Beware, they charge you an extra $15.62 per night for a "hotel fee." They didn't say why, and no other hotel charges it. For the extra cost, you can find plenty of nicer hotels, so they charge less until you get here. The hotel is older; our room... More

Was this review helpful? Yes 1
AlohaBeach4Manager, Manager at Aston Aloha Beach Hotel, responded to this review
May 10, 2013

Thank you for providing us the opportunity to clarify our hotel programs, including our breakfast programs, because the last thing we want is to give you the feeling of “Bait and Switch”. We also want to thank you very much for recommending our Maile Wing that we have recently upgraded with new Serta beds, terry towels and bed linen. We... More

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Honolulu, Hawaii
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 7, 2013

Yes this hotel is not a 5 star hotel, however, the ammenities that I was awarded with left the biggest and most love impression of all. I was born in Lihue, then moved to the city Honolulu. However, my heart has always remained in Kauai. It's lush splendor, the quaint places that are unchanged by human greed, has Blessed this... More

Was this review helpful? Yes
See 5 more reviews by ipudah for Kapaa
Salem, Oregon
1 review
1 of 5 stars Reviewed May 6, 2013

I have been meaning to write this for a couple years..but thought I would give the hotel the benefit of time to make some changes. --I see by the reviews that nothing has changed, and wanted to warn others. The pictures must be old or photo shopped. I visit the islands once or twice a year and have never stayed... More

Was this review helpful? Yes
AlohaBeach4Manager, Manager at Aston Aloha Beach Hotel, responded to this review
May 13, 2013

Respond 5/8/13 We appreciate your taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. Please accept our deepest apologizes for the inconvenience you have encountered during your last stay in 2012 at the Aston Aloha Beach Hotel. Since you last stayed back in 2012 we have had many changes occur.... More

Seattle
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 25, 2013

I stayed at the Aston Aloha Beach Hotel from 4/16/13-4/21/13. I understand that this is not a 4 star. This is a budget hotel where you can see its former glory. This place needs upgrading with plenty of rust, old carpets, loud rusty air conditioners in rooms. Hair in bathroom, not mine. But the part that I did not understand... More

Was this review helpful? Yes 1
See 3 more reviews by drew7165 for Kapaa
AlohaBeach4Manager, Manager at Aston Aloha Beach Hotel, responded to this review
April 28, 2013

Thank you for staying with us at the Aston Aloha Beach Hotel and taking the time to comment on your experience. We are most interested in addressing your comment about the front desk staff, and want you to know that we immediately called a department meeting to address your points of view. We pride ourselves on receiving several trip advisor... More

Halifax, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 24, 2013

We have just returned from a trip to Hawaii during which time we spent 4 nights at the Aston Aloha in Kauai. This was our second visit to this hotel,our previous one being 8 years ago. Road repairs were being made 8 years ago and to our surprise are ongoing still so the entering and exiting of the hotel requires... More

Was this review helpful? Yes 3
Olympia, Washington
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed April 20, 2013

We used to live on Kauai, and went back to visit, chose this hotel because it was close to family. This hotel is so run down and neglected. The lobby is nice, rooms are dumpsters, TV reception is so bad that we couldn't watch it. The bed was clean and comfy though. There was a wad of hair so huge... More

Was this review helpful? Yes
See 2 more reviews by T W for Kapaa
AlohaBeach4Manager, Manager at Aston Aloha Beach Hotel, responded to this review
April 23, 2013

Thank you for choosing to stay with us at the Aston Aloha Beach Hotel and taking the time to comment on your experience. We truly appreciate your positive and constructive feedback. We are very pleased to hear that you enjoyed our Hawaiian Style lobby setting and very happy you noticed that we have purchased wonderful new beds and linen that... More

Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 20, 2013

This resort is past its glamour days, but we found the personnel to be very congenial, giving great advise for places to dine offsite (breakfast was a simple plate of cinnamon roll, fruit and juice, upgradable to a full buffet heavy on the fresh island fruit, cereals, yogurt, eggs and sausages) and explore. The carpets were a bit worn and... More

Was this review helpful? Yes 2
See 2 more reviews by Ann45Corvallis_OR for Kapaa
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Hotel Summarization (Beta)

What travelers say

  • Lydgate park(18)
  • Very friendly(13)
  • Great location(10)
  • Hot tub(9)
  • Ocean view room(3)

Additional Information about Aston Aloha Beach Hotel

Address: 3-5920 Kuhio Highway, Kapaa, Kauai, HI 96746
Phone Number:
Region: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotels in Kapaa
#11 On the Beach Hotels in Kapaa
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
This 216-room beachfront resort rambles across ten landscaped acres next to the scenic Wailua River. The hotel features newly renovated rooms and one-bedroom cottages, a variety of on-site dining options and Kauai's only protected swimming beach. The resort offers a great central location from which to explore Hawaii's Garden Isle. ... more   less 
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Also Known As:
Aloha Beach Resort
Aston Aloha Beach Resort
Aloha Beach Hotel Kauai
Aloha Beach Kauai Hotel
Aston Aloha Beach Hotel Kauai/Kapaa

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Aston Aloha Beach Hotel
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