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Courtyard by Marriott Kauai at Coconut Beach

#5 of 12 Hotels in Kapaa
Certificate of Excellence
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650 Aleka Loop, Kapaa, Kauai, HI 96746 (Formerly Aston Kauai Beach at Makaiwa)
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Courtyard by Marriott Kauai at Coconut Beach
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1,167 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Overall, we had an excellent time at the Courtyard Marriott at Coconut Beach. However, there is definitely room for improvement. The bed was comfortable and the beach location was gorgeous. However, the rooms could definitely use an upgrade. The bathroom was the smallest I've ever seen in a Marriott--and we even had one of the nicer rooms with a view.... More 

Was this review helpful? Yes
Lee Ann B, Manager at Courtyard by Marriott Kauai at Coconut Beach, responded to this review

Aloha Rachel M, We are so pleased to hear that you had an excellent time at our hotel, and that your enjoyed our new beds and beautiful on the beach location. And that our happy hour was to your liking, we now have two happy hour times at 3-6pm and 9-11pm daily, with our half-off well drinks & small bites... More 

Arizona
1 review
5 of 5 stars Reviewed 3 days ago NEW

Courtyard by Marriott Kauai at Coconut Beach was the best place for a vacation. The location is close to shopping, on the beautiful beach. The staff was very helpful, the room was great. The yoga instructor was very good. Loved yoga on the beach. The sunrises were gorgeous. I would definitely stay there again. It was perfect for my 7... More 

Was this review helpful? Yes
Lee Ann B, Manager at Courtyard by Marriott Kauai at Coconut Beach, responded to this review

Aloha Sandy1978, Thank you for sharing your great review about your stay with us. I am very happy to hear your enjoyed your vacation! And loved yoga on the beach, our instructors are amazing and we are so happy to have them. I must agree with you about our sunrises…sitting on our beach with a cup of coffee in had... More 

Boulder, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

First, the good. The room seemed fine; the bed and pillows were comfortable and clean and the A/C worked well. Now, the not so good. This hotel is not where you go if you want to relax. The courtyard/beach area is teeming with wild chickens. When my husband and I arrived the very first afternoon we were having drinks in... More 

Was this review helpful? Yes 1
Lee Ann B, Manager at Courtyard by Marriott Kauai at Coconut Beach, responded to this review

Aloha CRT166, Thank you for sharing your stay concerns with us. I humbly apologize you had such an unfortunate first impression. I can understand how unsettling it was seeing this. Please know that we do not condone feeding of the chickens on our property and we do ask everyone not to feed them. We take measures to have them removed... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel is awesome! The location is great its close to shops and many food venues. we liked the fact that its located half way between all of the attractions such as ke'e beach park to the north and poi pu beach to the west. The beach outside is very beautiful and its nice to get the complimentary coffee in... More 

Was this review helpful? Yes
Lee Ann B, Manager at Courtyard by Marriott Kauai at Coconut Beach, responded to this review

Aloha amieurban, I just loved how you started this review! "This hotel is awesome!" Awesome is my favorite word, and it truly does reflect on many aspects of our hotel! I’m so pleased you enjoyed your vacation with us and relished all the beauty the Garden Island of Kauai has to offer. We hope to have you back one day... More 

Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The staff is superb but the hotel is needing an upgrade. The first day there, I was deeply impressed at check-in by the outstanding service from Colleen, who worked very hard to get us better rooms than what we had originally been given. Unfortunately, a few hours later, I slipped and fell pretty hard in the area near the elevator... More 

Was this review helpful? Yes
AlohaAmbassadorTeam, Manager at Courtyard by Marriott Kauai at Coconut Beach, responded to this review

Aloha M S, Thank you for taking the time to share your recent experience at the Courtyard Kaua'i at Coconut Beach with us. I am delighted to hear of your wonderful interactions with Lissa, Colleen and Joy. I will make it a point to relay your praises to each of them. They are all ideal assets to our team! On... More 

Plano, TX, USA
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

BEWARE!! I was here also in January 2012 and had a great experience. Both times, I booked via American Airlines Vacations and both times had an acceptable room. This time, in August 2015, on the night before checkout slid under my door was a statement showing I had been charged $20.83 a day for "resort package" covering tennis courts, basketball,... More 

Was this review helpful? Yes
Lee Ann B, Manager at Courtyard by Marriott Kauai at Coconut Beach, responded to this review

Aloha TCregular, Thank you for taking the time and sharing your vacation concerns. I do apologize you had such a trying stay with us with your room imperfections. I would like to look more into your reservation so I can assist you better. If you would contact me at lburgonio@courtyardkauai.com, I will be able to better serve you. Mahalo More 

Up by Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Came to this hotel after getting into the Lihue airport late at night. We frequent Marriotts and can always count on a good stay. We chose this hotel because we wanted a place to stay the first night before going to our resort. We loved the courtyard! Felt more like a resort than a hotel. The next time we go... More 

Was this review helpful? Yes
AlohaAmbassadorTeam, Controller at Courtyard by Marriott Kauai at Coconut Beach, responded to this review

Aloha Bjorn, Thank you so much for the positive feedback. We are so pleased that you enjoyed your stay with us. Thank you for being a loyal Marriott customer. Please come back when you can stay longer. We would love to have you again. Mahalo. Dee More 

Montana
2 reviews
5 of 5 stars Reviewed 1 week ago

Totally satisfied! Best Value, excellent staff, nice clean rooms, comfy beds! I recommend paying the little bit extra for the premium view! Ask for Tyson at the beach bar tell him the couple from Montana sent you ;)! Expedia desk right at the hotel very helpful. Free valet at check in. Happy hour specials...=$3 beers and $7 appetizers. Must try... More 

Was this review helpful? Yes
AlohaAmbassadorTeam, Manager at Courtyard by Marriott Kauai at Coconut Beach, responded to this review

Aloha MCCUBBINS Thank you so much for your kinds words. Your comments about our resort make all of us at the Courtyard feel great. I have shared your ;) with Tyson. He is one of our great associates at teh resort. We hope that you visit us again when you decide to leave Montanna for another vacation. We will all... More 

Seattle, Washington, United States
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for our honeymoon July 2014. It is in a central location so you can access the rest of the island pretty easily. The room was decent, delicious breakfasts at the restaurant and bar was good too. They have activities for everyone and there is a nearby shopping center.

Was this review helpful? Yes
AlohaAmbassadorTeam, Manager at Courtyard by Marriott Kauai at Coconut Beach, responded to this review

Aloha Amber C, I am so glad that you enjoyed your stay at our property and our delicious banana nut pancakes at breakfast. They are also one of my favorite items on our menu! It is great to hear that you took advantage of our location which is convenient to all parts of Kauai. Come back and visit us again.... More 

El Paso, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Well just checked into to the hotel, and out come the surprise fees. I reserved this hotel because it was nice yet affordable. Saw that they charged to park your car...fine. Saw that they had an $80 resort fee..? Ok its still affordable. And they give you 2 complimentary alcoholic drinks, towels and pass to the pool. Because apparently you... More 

Was this review helpful? Yes 6
AlohaAmbassadorTeam, Manager at Courtyard by Marriott Kauai at Coconut Beach, responded to this review

Aloha georgejaymejj, Thank you for reaching out via TripAdvisor! I would love the opportunity to assist you while you are still on property as our guest. The obligatory $20 nightly Resort Fee charged daily to each guest includes a variety of amenities. The value of the Resort Fee is tremendous ($133/night value). To elaborate, amenities included are Mai Tais nightly... More 

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