We just got home and felt we immediately had to write a review on this hotel. We had previously read some poor reviews and we just don't understand where those people are coming from! . The hotel staff was the easiest to work with that we have ever experienced. From "Lissa" at the front desk to " Leela " the... more

This hotel far exceeded my expectations. i was a little worried from the reviews but I think people are just being too picky. The staff was incredible and the room immaculate. I felt like I was at a Hyatt or Sheraton with the nice bedding, etc. The pool was a little small, but it was never crowded. Besides, Lydgate park... more

We just got back from our trip to Kauai and we were very happy with our stay at this hotel. We got a great deal on a deluxe ocenfront room. Our room was spacious, clean and comfortable. Only complaint was that it was too hot and muggy that week to leave the lanai door open for long. (Where were the... more

We booked this hotel through Expedia for Sept. 26 to Sept 29. Although Expedia did give us a great rate, when we arrived at the hotel, the front desk employee told us that we could have received a better rate (kama'aina) if we had called them directly. So, lesson learned. Sorry, I am not going to comment on the parking... more

I visited this hotel in August of this year. I was not in charge of picking the hotel as I was helping some friends during a volleyball tournament. The people were very nice, with the exception of one front desk person who explained that having an infestation of ants in our rooms just comes with the territory. Anyway, I was... more

This hoel was very nice except for two things. The Lanai's were so smll that two people could not sit on them at the same time. My main complaint was the additional charges after we got there. a $12.00 per day charge for internet service, we did not use it , exercise rooms, we did not use it, and parking.... more

Lissa is the front desk registration clerk. We had reservations for seven nights. She is inept in customer service. The hotel was almost empty and she gave us a hassle. When I mentioned to my wife we would go elsewhere, then she decided to ask her manager for the correct information and then she tried to be sweet. She has... more

As with many other reviews, I think that the location of this hotel is perfect! We booked this hotel through priceline, which had an added bonus of including the resort fee in the price bidded. We had our air conditioner set on 60 and it still was not very cold. Also the cabinet door for the mini fridge was broken.... more

I would definitely recommend this hotel and if I'm back in Kapaa, I'd stay there again. My boyfriend and I were going to Kona for our team's outrigger race and decided to stop in Kauai first to make a big trip of it. Although (based on other reviews as well), they need to do some major AC repairs or replacements.... more