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All 12 Kapaa hotels

Plantation Hale Suites

3.0 of 5 Hotel   |   525 Aleka Loop, Kapaa, Kauai, HI 96746
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85%
Ranked #3 of 12 Hotels in Kapaa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
vkt0329 DuBois, Pennsylvania
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487 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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DuBois, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We were pleasantly surprised when we arrived. The pictures were pretty true and accurate. Nice location, friendly staff. I knew we weren't staying at the "Ritz" but we weren't paying the price either. Nice clean pool, with the grounds beautifully kept. Didn't know until we met with another couple staying at a much more expensive place that A/C is not... More

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1 review
4 of 5 stars Reviewed 4 days ago NEW

Due to multiple dietary restrictions, we really needed a kitchen that worked, and ours was a challenge to use. I understand that rooms are being renovated, but we obviously did not have one of those rooms. The range was the problem; it looked to have been manufactured decades ago, and not all of the burners worked properly. To bake at... More

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arizona
Top Contributor
143 reviews 143 reviews
20 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When you book a room for a week 3000 miles from home it's a bug deal over the Internet - when we arrived we were blown away with the service -clean grounds-GREAT 2nd floor room WITH THE COOLEST AC FOR THE SUNBURN DAYS -full kitchen- 2 big screen tv.s-great outside patio-super pool and spa- great help from the office on... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Crystal, at Reception Desk, at check-in, accommodated my request for a ground level room for my mother who uses a cane. Holly, at Tourism Activities Desk, gave us detailed info on the local activities and eateries to be on the lookout while heading to various destinations on the island. Our hotel room was recently updated which is a great improvement... More

Was this review helpful? Yes 1
Eric N, General Manager at Plantation Hale Suites, responded to this review

Aloha Rkm. C, Thank you for giving us a 5 star rating. I will share your positive feed back with Crystal and Holly. We are very fortunate to have awesome staff like them. Look forward to seeing you the next time you are on Kauai. Mahalo, More

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

When my wife and i checked in we couldn't believe what we were getting for the price it cost us. The suite has everything we could want, including a full kitchen which enabled us to save a bunch of money by buying groceries instead of just eating out. The place was clean, the staff was great, and it was so... More

Was this review helpful? Yes 1
Eric N, General Manager at Plantation Hale Suites, responded to this review

Aloha Wade4pm, I was glad to see that you enjoyed your stay here at Plantation Hale Suites. Yes, I agree with you; the staff here is very friendly and receive many positive comments about them. Thank you for giving us a 5 star rating, it was nice to read you enjoyed the fully stocked kitchen (money saver), centralized location, and... More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The best thing about this hotel is its location. If you want to do a lot of sightseeing, it's very convenient to stay on the east shore (driving either to the north or the east shore takes approximately 45 min). The hotel doesn't have a swimmable beach, but Lydgate Beach is nearby (1.5 miles away) and I highly recommend that... More

Was this review helpful? Yes 1
Eric N, General Manager at Plantation Hale Suites, responded to this review

Aloha NataliaPolyakova, I am sorry that you did not have a positive experience at our hotel. We do our best to ensure that our guests are satisfied and that we meet their expectations. We care very much about our guests and their comfort. We wished you contacted the management staff about your dissatisfaction before check out. I am certain given... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Six people in total stayed in two rooms for five nights on my birthday trip to Kauai. Everyone truly enjoyed their stay. This hotel is a little bit older but it has everything you need. The rooms are large and clean. It is also close to shops, restaurants, and a farmers market at the Coconut Marketplace. The hotel is in... More

Was this review helpful? Yes 1
Eric N, General Manager at Plantation Hale Suites, responded to this review

Aloha OscarS91, First of all I want to say Happy Belated Birthday. I am glad to see you enjoyed your stay here at Plantation Hale Suites from the large clean rooms to the centralized location on the island. Hope to see you again soon. Mahalo, More

The Villages, FL
Contributor
17 reviews 17 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This experience in Hawaii was fantastic. Never heard anything about the island of Kauai before we booked our week. What a pleasent surprise to find our destination so close to the airport (about 15 minutes away). Short walk from our front door to the beach. Most enjoyable. Very close to shopping and resturants. We ate in most of the time... More

Was this review helpful? Yes 2
Eric N, General Manager at Plantation Hale Suites, responded to this review

Aloha GrandmaCarol46, Thank you for the great comments and the 5 star rating. I am glad to see you enjoyed utilizing the fully stocked kitchen in your one bedroom suite. Hope to see you on your next visit. Mahalo, More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As this is our first trip to kauai. We scheduled/booked this resort thru Expedia. First impression upon check in. Was just older resort. However all the staff were professional and friendly. Crystal was very informative and helpful. MAHALO.. The ground were peaceful and clean... not to many roosters. :) The pool and the hot tube were clean and ready for... More

Was this review helpful? Yes 2
Eric N, General Manager at Plantation Hale Suites, responded to this review

Aloha L L, Thank you for giving us a 5 star rating.... I was glad to see you loved the staff, pools, grounds, and the clean rooms. Yes, you are correct as the property is centrally located on the island. Look forward to see you on your next visit. Mahalo, More

Tulsa
Top Contributor
84 reviews 84 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked through Global Dynamics via our vacation plan. The staff there that I dealt with were very friendly and helpful. Nice concierge desk. Not far from the ocean, and there's a paved walkway through a field to the beach (not a great swimming beach) The location is right next to the Coconut Maketplace, and near plenty of restaurants, grocery... More

Was this review helpful? Yes
Eric N, General Manager at Plantation Hale Suites, responded to this review

Aloha BobSnowedn, I was glad to see that you enjoyed your stay at Plantation Hale Suites. I will share your positive feedback with the staff. Mahalo, More

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Additional Information about Plantation Hale Suites

Address: 525 Aleka Loop, Kapaa, Kauai, HI 96746
Phone Number:
Location: United States > Hawaii > Kauai > Kapaa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Plantation Hale Suites 3*
Number of rooms: 99
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Also Known As:
Plantation Hale Hotel Kapaa
Best Western Kapaa
Kapaa Best Western
Plantation Hale Suites Kauai/Kapaa

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