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Plantation Hale Suites

#3 of 12 Hotels in Kapaa
Certificate of Excellence
525 Aleka Loop, Kapaa, Kauai, HI 96746
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Plantation Hale Suites
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582 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Level Contributor
48 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

A lovely condominium right on Kapaa Beach near shopping, downtown, and many restaurants. The Coconut Marketplace is adjacent to this property where you will find various shops, restaurants and tour information. Reasonably priced. All units have one bedroom with two double beds and a living room with a couch that makes a double bed. The units include a dining area... More 

Was this review helpful? Yes 2
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I have stayed here three years in a row and if the Hawaiian gods are willing we hope to return next year. Our last stay was for three weeks this past May. We were in a recently remodeled suite and it was very comfy. There was a problem with the elements on the stove at first but... More 

Was this review helpful? Yes 1
Burlington, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Just returned to Canada after a 17 day stay at Plantation Hale with a group of 31 highschool students. This accomodation was perfect for our needs. We were able to go to local eateries and grocery/drug stores were handy. Students were able to cook their own meals when necessary in the well equiped kitchens. The rooms were clean and maintained... More 

Was this review helpful? Yes 1
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel was too much hotel for us. It is partly my own fault for not reading the fine print, however, this place is pricey for what you get. When I was reading about this hotel I did not see where it said how the rooms have kitchenettes and living rooms in them. If you need a long term place... More 

Was this review helpful? Yes 1
Deo H, Manager at Plantation Hale Suites, responded to this review

Aloha ladyrider42, It is true that our little property is not for everyone. Our one bedroom suites that feature full kitchens equipped with full sized refrigerators, stoves, dishes, utensils and cookware may be an unwanted feature for some. I do apologize that you did not find it as a benefit. What really concerns me is your comment that the staff... More 

Fontana, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked this hotel for the last couple of nights of our trip. I am an online college student and was assured they had wifi. The wifi is horrible and the staff was no help with connection problems. They were nice but no help. If we had known the wifi situation we would have stayed elsewhere.

Was this review helpful? Yes 1
Deo H, Manager at Plantation Hale Suites, responded to this review

Aloha H6278OUJohnk, I have to apologize for the experience you had on your stay with us. You will see in past reviews there have been little to no mention of wifi issues such as the one your experienced. Recently the reports of issues increased, prompting us to delve deeper into it. What we found out was that the increase to... More 

Avondale, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

we've stayed at PH three times over the last ten years and have always been pleased with their prices, cleanliness, service, responsiveness, pools, and location next to the beach... BUT it's 2015... WE WANT A STRONG WIFI SIGNAL. Yes, PH has WiFi, but barely strong enough to connect to FB or email. Don't try to watch any video on your... More 

Was this review helpful? Yes 2
Deo H, Manager at Plantation Hale Suites, responded to this review

Aloha Mr_Markus2013, I wanted to take this time to thank you for your review and the comments you made regarding the WiFi. As I have stated in past responses, we take these reviews and discuss ways to increase our guests' experience. As a result we did have our maintenance department conduct a test. it seems that due to the recent... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

OMG the staff is above average, wonderful wonderful service!! The hotel doesn't have lights and smoke (bells and whistles BUT we don't care about that). We really enjoyed the room, shower and toilet area were on the snug side but over all a fabulous fabulous place to stay. The hotel is in a perfect location right near town. We rode... More 

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Deo H, Manager at Plantation Hale Suites, responded to this review

Aloha TJD68, My staff and I LOVED, LOVED, LOVED reading your review. It is for comments like this that we do what we do. It's true we do not have all the amenities that the bigger properties have, but we pride ourselves on the ALOHA we provide. It will be our pleasure to have you as our guest in the... More 

Ogden, Utah
Level Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Let's be clear on this. This place is not a Hilton, an Embassy Suites nor is it any of the big chain places. It is clean, quiet and decently kept. It is close enough to the beach to make it a nice place to stay. My only mark against it is the wifi. It needs to be seriously updated. It... More 

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Deo H, Manager at Plantation Hale Suites, responded to this review

Aloha Walter F., My staff and I would like to thank you for your recent post regarding your stay with us. We do take pride in the fact that we are a smaller property that has a more personal feel. As for the issue with the Wifi, we did notice that recently we have been experiencing higher than usual occupancy... More 

Jackson, Mississippi
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Our one bedroom, 2 beds, living room with sleeper sofa, 1 bath and fully equipped kitchen, was clean and spacious. We had convenient parking and was close to several restaurants and shopping areas, nearby beaches. Hot tubs and pools with towels were easily assessable from our rooms. I would highly recommended.

Was this review helpful? Yes 1
Deo H, Manager at Plantation Hale Suites, responded to this review

Aloha 588darz, I am glad that you enjoyed your stay with us. Several guests and I agree that the amenities we provide and our location make Plantation Hale a great value for families. I hope that if you find yourself traveling to the Garden Island in the future that you look to us for your lodging needs. Should you have... More 

Concord, California, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I rented a Condo at this facility (K5) and must say, it was GREAT! The facility is in a great location close to everything, and either has the amenities you need or has them within a short walk. The owner unit I rented was very nicely updated, and well equipped with cooking utensils and beach ware. The ONLY negative was... More 

Was this review helpful? Yes 1
Deo H, Manager at Plantation Hale Suites, responded to this review

Aloha Jon C., I normally do not respond to comments when the guest has stayed in a unit not operated by the hotel but since you had mentioned Crystal, I had to share your comments with my staff. We thank you for your kind words and appreciate your comment regarding the Wifi. I have noted it down and will discuss... More 

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