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Plantation Hale Suites

#3 of 12 Hotels in Kapaa
Certificate of Excellence
525 Aleka Loop, Kapaa, Kauai, HI 96746
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558 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Havelock, North Carolina
Top Contributor
87 reviews 87 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed yesterday NEW

We stayed here the night before our wedding and the wedding night. Some of our family and wedding party stayed here as well so we had several rooms reserved. Upon arrival, the front desk was impatient and rude. One lady could not find my mother's reservation and insisted it wasn't confirmed and unavailable. My mother showed her reservation confirmation, which... More 

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Tulsa
Top Contributor
90 reviews 90 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We've stayed here before, and the property is pretty much as it was before. It's an older property, but everything was clean and nice. Some of the staff even remembered us! It's right beside the Coconut Marketplace which is undergoing a major renovation. Right now, the renovation is at the far end of the facility, and we didn't have any... More 

Was this review helpful? Yes 1
Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights, the staff were exceptional and so very lovely and welcoming, you are not paying for a 5 star resort and what we got was exactly what we expected, the apartments are very spacious and older style and this adds to the charm of the place, very central and convenient and did not hear any traffic noise, if... More 

Was this review helpful? Yes 1
Portland, Oregon
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an older development of 1 bedroom condos that are currently undergoing modernization in furniture, but the location is still right on the main highway of Kauai and quite loud. It is not oceanfront. You have to walk through a very large vacant lot to get to the ocean. There are three pools in the complex which are small... More 

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Hawaii
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 5 nights there and it was very pleasant. I had to sleep on the sofa bed and it was not the best but it was ok, my bad back did not act up. The place is located in a very convenient place with restaurants and shopping nearby-some within walking distance. Housekeeping was very attentive. Only negative is that the... More 

Was this review helpful? Yes 1
Colorado Springs, Colorado
Top Contributor
200 reviews 200 reviews
18 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were also there during the dusk power outage (2 hours or so). It was uneventful for us and did not cause us any stress. It is a nice area and we never saw any suspicious looking people walking the property. From booking the room on the phone to checkout, they exceeded our expectations. The staff was friendly, the rooms... More 

Was this review helpful? Yes 1
Colorado
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We recently stayed at Plantation Hale Suites, during a rolling power outage. That started late afternoon and into the night. They had just a few emergency lights working in the hallways. No outdoor lighting was working, and it was really dangerous and scary!! I almost fell down the stairs, because of it!! They should have backup generators! Thank God there... More 

Was this review helpful? Yes 3
Lihue, Hawaii
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

4/26/2015 We are locals and this was the perfect spot for our relatives/guests visiting from New York. From the time they told us they were coming for Easter/Spring break week, we searched for the right accommodations and the Manager here, Dao, made it clear right away that this was it. The resort is located on the east coast where it... More 

Was this review helpful? Yes 1
B.C.
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 24, 2015

We enjoyed our stay at Plantation Hale Suites. The apartment wasn't luxurious, but it was a good size, nicely furnished and quite comfortable. The hotel staff were friendly and helpful. We had an ocean-view suite and it looked out on a lovely green field and the ocean in the distance. Our room was quiet; we weren't bothered by road or... More 

Was this review helpful? Yes 1
Lincoln, Nebraska
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 21, 2015

We had a party of 3 adults and stayed here after our timeshare fell through. We chose it for the cost and the amenities but spent so much time outdoors we didn't get a chance to use it all. BEST things: great welcoming staff, pool towels for off property, right across from beach, good location at halfway point in island,... More 

Was this review helpful? Yes 2
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