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Kauai Shores, an Aqua Hotel

#7 of 12 Hotels in Kapaa
Certificate of Excellence
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420 Papaloa Road, Kapaa, Kauai, HI 96746
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Kauai Shores, an Aqua Hotel
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Kauai Shores, an Aqua Hotel
Kauai Shores, an Aqua Hotel
Kauai Shores, an Aqua Hotel
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140 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Honolulu, Hawaii
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

If you are looking for an inexpensive and clean place to sleep, this is the place. Don't expect a five star hotel. This place was wrapping up renovations. The staff is friendly but the parking in insufficient. Would I stay here again? Yes.

Was this review helpful? Yes
Bratislava, Slovakia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

After average hotels on Maui and Oahu we came here and I was really shocked. The room was huge and really nice and clean. Staff at check-in was super nice. Also the hotel is located and very good place. Close ti the airport and close to restaurants and grocery store. Staying here for 5 days with a friend.

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1 review
5 of 5 stars Reviewed 1 week ago

I really don't know why some people give this place anything less than a 5 star rating... Its affordable & the staff is cooperative, understanding & most importantly they are friendly. It really boils down to this - are you traveling to Hawaii to stay in your room all day? If not, the two pools are beautiful. The beach is... More 

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Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Aloha and thank you for being our guest. Yes, we are renovating the lobby and the restaurant and will be open in Mid summer. Look forward to your next visit soon. Again thank you for your comments. Appreciate it much. Mahalo. More 

Tulsa
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

So we needed a hotel for a night and then till we left the following evening. We won't be staying again or recommending it to anyone else. The room was updated with new furnishings but the window a/c wasn't enough to cool the room without the ceiling fan on high. The sliding glass door had no lock and only a... More 

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Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Thank you for taking time to complete the survey. I am sorry you feel that the room and the hotel did not fit your needs. Have a great day., More 

California
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

My biggest advice would be to book this hotel AFTER their major construction on their new lobby/resturant is complete. I'm sure this is going to be a huge plus when it's complete but to be there during construction noise allday wasn't very relaxing. It takes care of your basic needs. The room was more spacious then I had expected and... More 

Was this review helpful? Yes 1
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Aloha and thank you for our guest. We finishes renovating all the rooms and the landscaping. We are in the process of renovating the lobby and the restaurant, which will be complete by mid summer. Our apologies for the construction vehicle's beeping noise during the week days. Look forward to your next trip and hopefully you will get to enjoy... More 

Tucson, Arizona
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here for 7 days and enjoyed it very much. The staff was accommodating, helpful and very friendly. They have a business center with computers for guest use, two pools, a fire pit and soon a restaurant! Can't wait to come back.

Was this review helpful? Yes 1
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Thank you for being our guest. We enjoyed reading all your positive comments. Please visit us again. Mahalo. More 

1 review
1 of 5 stars Reviewed 1 week ago

Beware!! Not good. Stay at "plantation hale"...bad service..they charge you for things you don't use or need!!................... Warning!!.not worth the money......old hotel, its more like a motel at best..

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Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Aloha, I am not sure which hotel you stayed at. At the Kauai Shores we do advertise the hospitality fee of $15/night, which includes the wifi in the rooms and around the property, Business center, coffee and teak every morning from 6:am to 10:00am, parking, yoga on the beach three times a week, a manger's weekly cocktail reception, free unlimited... More 

Rising Sun, Indiana
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel for three nights, even though we were only planning on staying for one night. Buyer Beware: We booked through trip advisor, and then Expedia for two of the nights, and the third night we booked through the hotel. Price was MUCH CHEAPER when booking through the hotel. About $50 cheaper, actually. Also, there is a... More 

Was this review helpful? Yes 1
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Thank you for being our guest. We appreciate you extending your stay and enjoying it. The resort fee includes, the parking, Wifi in the rooms and around the property, Coffee and Tea from 6am to 10am. 24 hours business center, Yoga on the beach three times a week, A manager's cocktail hour on Wednesdays and unlimited DVD rentals during your... More 

Warsaw, Poland
Top Contributor
84 reviews 84 reviews
34 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice, recently renovated hotel, located a few minutes drive from Kapa'a. Rooms are very spacious, with very comfortable beds, nice, clean bathroom and big balcony. Flat TV and desk is in every room. Coffee and tea is available for guests in the morning as well as a microwave and toaster (in shared room next to the reception desk). There... More 

Was this review helpful? Yes 1
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Thank you for being our guest. We are currently renovating the lobby and the restaurant, which is a separate building and hope to complete it by mid summer. Look forward to your next visit. Mahalo More 

Hackensack, New Jersey
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice budget hotel. The staff is warm, inviting and helpful. The rooms were basically clean but more attention could have been paid to the air conditioner and shower soap dish. We asked for a quiet room and we were not disappointed. The bed was very comfortable which is a major plus. The wifi was non-existant for most of our stay... More 

Was this review helpful? Yes
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Thank you for being our guests. I am happy to heat that you enjoyed your stay with us. Regarding the wifi, our apologies. Due to the major power outage, one of our servers got fried. We have since replaced it and once again we have wifi available through out the rooms and the hotel. Look forward to your next visit.... More 

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