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Hilton Waikoloa Village

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69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738
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Hilton Waikoloa Village
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5,123 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,330)
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Seattle, Washington
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

I've been staying at this place for a number of years with my family (see my previous review). The quality of the stay has dropped in the last few years. The grounds keeping especially. They seem to have essentially stopped operating the boats and the canal that winds through the whole site is routinely choked with algae. There aren't as... More 

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Seattle, United States
3 of 5 stars Reviewed yesterday NEW

The resort is meticulously maintained, grass watered at night and regularly cut, beautiful location and views to relax by the pool, coast or lagoon. But be prepared to be nickel and dime'd, or rather $10 and $100 billed. It costs as much to park the car at the hotel as it does to rent one. They charge as much to... More 

Review collected in partnership with Hilton Hotels & Resorts

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Level Contributor
5 reviews
4 of 5 stars Reviewed yesterday NEW

My wife and I stayed at the Hilton in mid July. It is quite an expansive property, with a lot of amenities to offer to travelers. This hotel reminds me of a cruise ship, or an "all inclusive" property, where they seek to have amenities that offer everything to everyone. The common areas are very nice, and the the facilities... More 

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Keller, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed July 21- July 23. We island hopped, so this was one of 3 hotels we stayed at on our vacation. It was our least favorite. I was expecting a 5 star experience. Unfortunately, this hotel did not live up to my expectations. We stayed in the Ocean Tower. It was dated and the wall paper was peeling off... More 

Was this review helpful? Yes 1
Northport, United States
2 of 5 stars Reviewed 2 days ago NEW

Worst customer experience this stay than my other 5. Front desk was understaffed most times I needed to talk to them. First person I spoke to never knew answer and had to get someone else. TV not working and took 3 times to get an answer but had to request why it did not work. Technician never left note what... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Flagstaff, United States
5 of 5 stars Reviewed 2 days ago NEW

Best place to relax and see Dolphins and come together as a family. Got to enjoy many activities on this trip and most importantly got to spend them with my family. Refreshing to lay your head a clean and friendly environment.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Apex, North Carolina
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have seen so many pros and cons on this place. So here are my thoughts. What a beautiful place! Sure the walks from Ocean Tower to Lagoon Tower are long but look around you....there is so much beauty! I figure we were on vacation and really didn't care if the walk was long it was too pretty to complain.... More 

Was this review helpful? Yes 1
Kea'au, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay and the hotel grounds and facilities were very nice. The staff was courteous and always helpful. The views are excellent and my daughter loved the different pools and lagoon. I enjoyed the paddle surfing and snorkeling! We live on the east side of the Island and it's very nice for our stay cations!

Review collected in partnership with Hilton Hotels & Resorts

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Cleveland, OH
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My 2 sons ( ages 12 and 10) and I stayed at the Hilton Waikoloa Village from 7/18-7/21, 7/22-7/24 ( We spent 1 night at VNP). I chose this hotel because we love to snorkel everyday, and heard that the lagoon was beautiful. I had read the mixed reviews. I was aware of the resort fee, parking fee, expensive food... More 

Was this review helpful? Yes 3
Vacaville, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I took my kids for a mini Vacation and so glad we went to the Hilton...They gave us an amazing Airline Rate..with a wonderfull room overlooking the golf courses...The resort is like Disneyland but so big you never feel crowed..the kids and I walked around in awe..waterslides..swimming through caves to snorkeling in the lagoon..we had a car but really didn't... More 

Review collected in partnership with Hilton Hotels & Resorts

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Hotel Review Summarization

What travelers say

  • Ocean tower(69)
  • Lagoon tower(39)
  • Breakfast buffet(18)
  • Parking lot(14)
  • Dolphin quest(14)
  • Very nice(10)
  • Water slide(10)
  • Golf course(9)
  • Great time(7)
  • Sea turtle(7)
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3,809 photos of this hotel

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Hotel & grounds (743)
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Pool/beach area (564)
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Room/suite (367)
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View from room (258)
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Bathroom (57)
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Dining (79)
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Family/play areas (23)
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Business center/function rooms (3)
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Other (827)

Expert photos: Taken by TripAdvisor travel experts

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Adult Pool (4)
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Amenities (110)
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Beach (19)
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Kids Pool (13)
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Lagoon Tower Deluxe Ocean Room (Pre-Renovation) (21)
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Lagoon Tower Dolphin View Room (Pre-Renovation) (25)
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Lagoon Tower Resort Room (Pre-Renovation) (22)
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Main Pool (53)
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Ocean Tower Deluxe Ocean View Room (20)
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Ocean Tower Partial Ocean View (19)
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Palace Tower Resort Room (22)
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Restaurants and Bars (56)
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The Hotel (188)

Management photos: Courtesy of the property manager

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All management photos (316)
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Business center/function rooms (30)
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Room/suite (50)
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Pool/beach area (68)
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View from room (9)
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Dining (13)
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Hotel & grounds (32)
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Other (114)
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