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Hilton Waikoloa Village

4.0 of 5 69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738
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Hilton Waikoloa Village
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Hilton Waikoloa Village
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4,267 reviews from our community

Traveler rating
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    328
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pioneer, California
Top Contributor
62 reviews 62 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

The staff was not very helpful on arrival when asked to help me set-up with a Luau. They looked as though they didn't know of anything available and blew me off (did I have 2 heads?). Maybe Hilton doesn't have a Luau on the Big island or do they? I typically ask these questions on arrival to see how much... More

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Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I have been fortunate enough to return for our 4th visit to this lovely property. The staff is friendly and very helpful. They go out of their way to make you feel welcome. The rooms are clean and the grounds outstanding. This setting is truly picturesque!

Review collected in partnership with Hilton Hotels & Resorts

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San Diego, California, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very much enjoyed the stay. Such a beautiful property... large and meticulously manicured. Terrific and accommodating staff, and great places to relax and enjoy the scenery. The one issue I had was when I arrived to my tower (Ocean) debarking the tram, I had no idea where my actual room was located and there were no signs indicating the location.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Naples, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Had one of the best rooms I have ever had, great view, great location. Makai tower is recently renovated and excellent. Much of the hotel needs some updating but still a great location and beautiful resort.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Portland, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I get that this place is a convention hotel. It's huge. It takes forever to walk anywhere. The rooms are...sad. My shower head was caked in black mold-how has no one noticed this before, or cared to fix it?? I was told the rooms in one tower were akin to college dorm rooms. The birds--oh the birds. They are SO... More

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Was this review helpful? Yes 1
Huntington Beach, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The hotel is amazing and with amazing comes the amazing distance from one end to the other. This wouldn't really be an issue however I was in the Palace Tower and there is not a coffee shop close by, you have to walk to the Ocean Tower. Not an extremely long walk however, in the morning before a meeting it... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Urbandale, United States
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

My luggage was delivered to someone else's room. My door was left ajar when the hotel staff delivered an amenity. Security staff was a joke to say the least when we contacted them about it. Hair was all over the floor and in the shower when I checked into the room. Animal feces were all along the walkway from the... More

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United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Guest rooms need are very tired and need to be renovated!! I stayed in the Palace Tower. I'm sure room was clean however you wondered. Concierge was very slow, not bubbly or happy. Seemed to not really care. Banquet food was good. Evening events needed more lighting.

Review collected in partnership with Hilton Hotels & Resorts

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Excellent vacation. Fun and activities for all ages. Anything you would want to do from golf to swimming, snorkeling, snuba, scuba, all available at one place. Location convenient to the airport, the city of Kona and the sights of the north coast.

Review collected in partnership with Hilton Hotels & Resorts

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I was attending a conference and staying in the older part of the hotel which was fine nothing amazing it needs a refurbishment however the beds are amazing - the new rooms I am sure are much better - the food and beverage at the restaurants and out lets was very basic and not very impressive however the food at... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Ocean tower(84)
  • Lagoon tower(39)
  • Dolphin quest(25)
  • Breakfast buffet(25)
  • Golf course(17)
  • Water slide(14)
  • Parking lot(14)
  • Very nice(10)
  • Great time(9)
  • Lagoon Grill(9)

Additional Information about Hilton Waikoloa Village

Address: 69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Waikoloa Village 4*
Number of rooms: 1240
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Agoda, Otel, TripOnline SA, Odigeo and Tingo so you can book your Hilton Waikoloa Village reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Waikoloa Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Waikoloa Hilton
Hilton Waikoloa Village Resort

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Beach (19)
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Kids Pool (13)
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Lagoon Tower Deluxe Ocean Room (Pre-Renovation) (21)
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Lagoon Tower Dolphin View Room (Pre-Renovation) (25)
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Lagoon Tower Resort Room (Pre-Renovation) (22)
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