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Hilton Waikoloa Village

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69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738
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$189 (USD)
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Hilton Waikoloa Village
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Hilton Waikoloa Village
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4,759 reviews from our community

Traveler rating
    1,820
    1,675
    706
    368
    190
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Top Contributor
455 reviews 455 reviews
123 hotel reviews
156 helpful votes 156 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed here before and have always really enjoyed it!! We were here again for our kids Spring Break. This hotel has everything for the family. Our kids are 8 and 12. They were in heaven. The pools and especially the "Lagoon" which is an ocean inlet so you will see tons of fish and even Honu!! The property... More 

Was this review helpful? Yes 1
Berwick, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Amazing place. I would recommend KPC for sure! The staff was very friendly. The rooms were neat, clean, & always smelled fresh. Even though this resort is very kid friendly, we did not have any issues with overcrowded pools or loudness within our room. I would recommend this resort.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a huge resort hotel with multiple buildings connected by a little train. Given the size of the staff it's not surprising that some of them are very helpful and nice and others are rude and dismissive. Even some policies seem to be selectively enforced (eg a fee for receiving a package). While my wife and I enjoyed our... More 

Was this review helpful? Yes 1
Seattle, Washington
Top Contributor
101 reviews 101 reviews
40 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First the Pros and Cons. Pros: Great pools for kids; nice slide Nice and clean renovated rooms Friendly Staff Fruit and Omelet in Big Island Buffet Beds comfy and room noise minimal Cons: Too large of layout No sandy beach Pool water temperature colder than ocean Adore skin cream kiosk annoying high pressure sales Here's the short of it: we... More 

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Calgary, Canada
Top Contributor
50 reviews 50 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall a nice resort. The staff is very friendly. The grounds are very clean and well kept. The room we stayed in was in the Ocean tower with an ocean view. Great view we had our breakfast on our balcony most mornings it was wonderful. The room is a bit dated, but very clean and comfortable. The lagoon was the... More 

Was this review helpful? Yes 1
Monrovia, California
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This resort is situated on the Kohala coast in Waikoloa. It is incredibly family friendly and offers a variety of activities throughout the sprawling grounds. There are amazing pools, water slides, dolphins, miniature golf, a lagoon for snorkeling and paddle boating, not to mention the spa and numerous restaurants. We love this resort and we come back every visit to... More 

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Boston, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I recently stayed at the wonderful Hilton Waikoloa Village Resort. We stayed in the Makai Section of the resort which provided additional resort benefits. The hotel rooms were clean, spacious, well appointed, quite, and very comfortable. The ocean views from our balcony was breathtaking. We could see the ocean, pools, and the dolphin lagoon. The resort staff... More 

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San Anselmo, United States
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

You would think that will the cost of the rooms, they would be up to date with modern amenities. The room we were in was old and tired, tiny refrigerator, terrible coffee with non-dairy creamer, a couch that sank in the middle, old rug, old wall paper. On top of that, every tiny extra thing they could charge for they... More 

Review collected in partnership with Hilton Hotels & Resorts

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Debi B, General Manager at Hilton Waikoloa Village, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. Partly in response to feedback such as this, we have taken steps to improve the guest experience to meet and exceed your expectations. To this end, we are refreshing all Ocean Tower rooms by the end of the summer with... More 

Victoria, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Right up front I should say that this really big style of hotel is not our usual choice. We decided to try it out for our tween because of the lagoon and amenities. The staff were amazing. We checked in after midnight our time - grumpy - and the front desk clerk Frank had us laughing and smiling. Very professional... More 

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Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Lovely location with everything you need to never have to leave exceptthe bill. Clean very well taken care of. my level of enjoyment and over all satisfaction didn't seem to match the final cost of our bill This along with the dolphin exhibit While very well planned I could not get over the fact that they were in captivity and... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Ocean tower(73)
  • Lagoon tower(39)
  • Breakfast buffet(18)
  • Dolphin quest(15)
  • Parking lot(14)
  • Water slide(11)
  • Very nice(10)
  • Golf course(9)
  • Pool area(8)
  • Great time(7)
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3,342 photos of this hotel

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Hotel & grounds (705)
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Pool/beach area (528)
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Dining (77)
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Room/suite (339)
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Family/play areas (23)
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Bathroom (53)
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Business center/function rooms (3)
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Other (730)

Expert photos: Taken by TripAdvisor travel experts

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Adult Pool (4)
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Amenities (110)
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Beach (19)
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Kids Pool (13)
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Lagoon Tower Deluxe Ocean Room (Pre-Renovation) (21)
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Lagoon Tower Dolphin View Room (Pre-Renovation) (25)
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Lagoon Tower Resort Room (Pre-Renovation) (22)
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Main Pool (53)
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Ocean Tower Deluxe Ocean View Room (20)
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Ocean Tower Partial Ocean View (19)
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Palace Tower Resort Room (22)
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Restaurants and Bars (56)
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The Hotel (188)

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Hotel & grounds (16)
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Dining (4)
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Pool/beach area (13)
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Room/suite (10)
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Other (22)
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