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All 5 Waikoloa hotels

Hilton Waikoloa Village

4.0 of 5 Resort   |   69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738
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Ranked #3 of 5 hotels in Waikoloa
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
CStars2014 Kula, Hawaii
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4,019 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (989)
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Kula, Hawaii
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

On weekend holiday with my family and always enjoy this property. Have stayed here before and there is always something to do from snorkeling to going down slides to watching the dolphins. The rooms could use a little sprucing up though. We stayed in the Palace Tower and the bathtub grout had some mold and is crumbling. The property itself... More

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West Hempstead, New York
2 reviews
5 of 5 stars Reviewed yesterday NEW

My wife and I just came back from Hawaii, celebrating our 30th wedding anniversary. At the end of the second full day, on the Road to Hana trip in Maui, my wife lost her footing at the end of a hike, and fractured her left foot and ankle. Quite frankly, I wanted to go home, but she insisted we stay.... More

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Canoga Park
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Myself, my mom and my five year old son stayed at The Hilton Waikoloa Village Aug 18-23. I was a little worried having read some of the not so great reviews about the room, service and property. Upon first arriving the lobby area was very nice, open, airy and had large tropical birds standing on their perches. Check in was... More

Was this review helpful? Yes 2
San Francisco, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I've been here three times, the first time thirty years ago, and the last time just last December. It was during off-season, just before Christmas, so the resort was half empty. The rooms are a bit dated, and I think they have been slowly upgrading the rooms; notwithstanding, the rooms are all quite nice, with private lanai. The nicer ones... More

Was this review helpful? Yes 1
Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is seriously a village! Although massive in size, check in was super easy. We got to the hotel at 10:30AM and they allowed us to check in early since the room was ready. When we arrived to the Ocean Tower, we were pleasantly surprised by the beautiful suite and ocean view! The room has one of the strongest internet... More

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Conroe, Texas
Top Contributor
56 reviews 56 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

On the island of Hawai'i, "the big island", this is very good as a complete resort. Water related activities are supported in almost every way, with a large, man-made lagoon for protected swimming (no wildlife, calm water, in a supervised setting). Paddleboards, pedal-boats, kayaks and other non-motorized water toys are plentiful and the area is spacious enough to never get... More

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Southern Shores, North Carolina
Top Contributor
102 reviews 102 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We are Hilton Gold Members and HGVC owners. We visit a lot of Hilton sites. We have been visiting this site for around 15 years. Waikoloa Village is a wonderful place for couples and families alike, one of the best in Hilton's entire chain. This time we (by chance) had a conversation in passing with one of the pool /... More

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San Diego, California
Top Contributor
97 reviews 97 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Although I give this place a high rating, this hotel is for those types of people who like resorts over exploring their actual destination. This resort is much like Disneyworld. It is so huge, they have installed trams and boats for transportation. you can still get around by foot but it will take you a good 15 minutes just to... More

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Wellesley, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Hotel is so massive it cannot deliver good service, but it is a beautiful property. On site concierge was great. Buffet breakfast a mediorce zoo with awful service. Be prepared to walk a lot, because while there is a tram it is slow with long waits and you will get where you want to go faster on foot.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great place to stay while visiting the Big Island of Hawaii. Just be prepared to wait for the tram or walk ALOT. If you are on a special diet or just want decent food (in my case Gluten free) DO NOT pay (any amount, is too much) for the Hawaiian Legends Luau. They made a salad wit two very dry... More

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Hotel Summarization (Beta)

What travelers say

  • Ocean tower(84)
  • Lagoon tower(39)
  • Dolphin quest(25)
  • Breakfast buffet(25)
  • Golf course(17)
  • Water slide(14)
  • Parking lot(14)
  • Very nice(10)
  • Great time(9)
  • Lagoon Grill(9)

Additional Information about Hilton Waikoloa Village

Address: 69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Waikoloa Village 4*
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Also Known As:
Hilton Waikoloa Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Waikoloa Hilton
Hilton Waikoloa Village Resort

3,071 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (2426)
View from room (198)
Pool/beach area (464)
Room/suite (309)
Hotel & grounds (527)
Dining (59)
Family/play areas (18)
Bathroom (48)
Business center/function rooms (3)
Other (800)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (572)
Adult Pool (4)
Amenities (110)
Beach (19)
Kids Pool (13)
Lagoon Tower Deluxe Ocean Room (Pre-Renovation) (21)
Lagoon Tower Dolphin View Room (Pre-Renovation) (25)
Lagoon Tower Resort Room (Pre-Renovation) (22)
Main Pool (53)
Ocean Tower Deluxe Ocean View Room (20)
Ocean Tower Partial Ocean View (19)
Palace Tower Resort Room (22)
Restaurants and Bars (56)
The Hotel (188)

Management photos: Courtesy of the property manager

All management photos (74)
Pool/beach area (13)
Room/suite (9)
Hotel & grounds (15)
Dining (6)
Business center/function rooms (8)
Other (23)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hilton Waikoloa Village is located within the Waikoloa Beach Resort area on the sunny Kohala Coast on Hawaii's Big Island - just 18 miles from the Kona International Airport. It is a unique 62 acre oceanfront resort with trams and canal boats transporting you throughout the resort. Enjoy a serene snorkeling lagoon, interactive dolphin encounters, spectacular pools with waterslides, the Kohala Spa, exciting shopping and dining, and golf at one of two championship golf courses. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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