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Hilton Waikoloa Village

4.0 of 5 69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738
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Hilton Waikoloa Village
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Hilton Waikoloa Village
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4,332 reviews from our community

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    1,512
    635
    334
    180
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco, California
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is along the South Kohala coast north of the KOA airport (about 30 minutes by taxi). It is great for couples or families, with a lot of recreational activities on-site. During whale migration season, there are boat tours to see the whales. Low-season is the perfect time to go, when the weather is still nice but the resort... More 

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Blacksburg, Virginia
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I travel a great deal for work and just before our Hawaiian vacation I had 8000 mile travel month. I was not looking forward to a10.5 hour trek to Waikoloa and the big island. Waikoloa village is a massive property, appears to be kid friendly. The big island is one of the most humbling places on earth, a nature lovers... More 

Was this review helpful? Yes 1
honolulu, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

allot of restaraunts, fitness facilities, spa, pools, bars.. breakfast buffet was awesome, pool staff very accomidating as It was really windy.. although there should have been more food selections at the facility by the pool other than chips, nacho's, pizza. tram took awhile, and the boats only operated after 2pm??

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Debi B, General Manager at Hilton Waikoloa Village, responded to this review

Randy, Thanks for the review. Glad to hear you enjoyed the resort amenities and to hear that the pool staff were able to help you on the windy day. I appreciate the note about the pool food and boat times and will pass this on to our team. Thanks for staying with us. Kind regards, Debi tripadvisor@hiltonwaikoloavillage.com More 

1 review
2 of 5 stars Reviewed 3 days ago NEW

While I enjoyed the property and the art work along the pathways, the service here was far below average. As we were getting ready for dinner we ordered a bottle of champagne and fries to the room. We were told it would be 45 minutes and we cancelled the order after an hour passed and we were late for our... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Debi B, General Manager at Hilton Waikoloa Village, responded to this review

Thank you for letting us know about your recent stay. I’m forwarding your room service and valet concerns to our team now for follow up. As the information available to us via this review regarding your stay is limited, making it difficult to identify your record, I invite you to reach out to me at the email address below so... More 

Chattanooga
Contributor
20 reviews 20 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

As a frequent traveler I was not surprised at the reviews about the resort fees ($25) parking fees ($25) or the exorbitant restaurant prices (it is an island folks) but I was not happy with the service overall esp. at the front desk or the quality ($29.99/person) of the breakfast buffet (similar to a Hampton - but not free) or... More 

Was this review helpful? Yes 1
Debi B, General Manager at Hilton Waikoloa Village, responded to this review

Thank you for your review. We are glad you returned to the resort for your recent stay. The island review of attractions and dining is very thorough and I’m glad to hear you enjoyed the Botanical Gardens near Hilo, one of my personal favorites. I appreciate your comments about the Front Desk, breakfast buffet, Wi-Fi issues and service at the... More 

Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

This is a beautiful resort on a U-shaped property, with rooms in 3 buildings along the perimeter. If your idea of a vacation is hanging out at a gorgeous pool, taking Disneyland rides to your room, swimming with captive dolphins, and looking out at the ocean, then this place may be for you. The major drawback is that the beach... More 

Was this review helpful? Yes 1
Newberg, Oregon
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

This hotel is beautiful. I purchased through travelocity as a package. I didn't review the fine print I guess. Just beware of the $25 dollars a day to park yourself and the $25 dollar a day resort fee that we do not remember being told about. The delay waiting for the boat or tram gets annoying. Sometimes well over 15... More 

Was this review helpful? Yes 1
Debi B, General Manager at Hilton Waikoloa Village, responded to this review

Mandi, I appreciate your review of your recent stay at our hotel. I understand that you were unhappy with some of the charges. We will review our website and booking processes again to make sure that the resort charge and parking fees are clearly visible. Although such charges are now common across the travel industry, it can be a surprise... More 

Woodstock, Virginia
Top Contributor
55 reviews 55 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I absolutely loved the Hilton Waikoloa Village Resort! The setting is absolutely breathtaking. Our oceanfront room provided us the opportunity to listen to the waves and watch whales breaching right off shore. The amount of wildlife on the resort was incredible. From the sea turtles and tropical fish in the lagoon, to the parrots and dolphins, there is so much... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This place has so many resort fees but has an amazing view. Its on a beach with great dining, several amazing pools and Jacuzzi's all over the property. The parking lot is far. They charge you for parking which sucks because its on the resort... they also advertise this time share class where if you sit through, you get all... More 

Was this review helpful? Yes 2
Makawao, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel is in a lovely setting and was truly paradise! The service was excellent and the food was very, very good. Rooms need updating but, all in all, it was an excellent value and a very enjoyable experience.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Ocean tower(84)
  • Lagoon tower(39)
  • Dolphin quest(25)
  • Breakfast buffet(25)
  • Golf course(17)
  • Water slide(14)
  • Parking lot(14)
  • Very nice(10)
  • Great time(9)
  • Lagoon Grill(9)

Additional Information about Hilton Waikoloa Village

Address: 69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Waikoloa Village 4*
Number of rooms: 1240
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Amex, Hotels.com, Expedia, Cheap Tickets, TripOnline SA, Travelocity, Agoda, Odigeo and Tingo so you can book your Hilton Waikoloa Village reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Waikoloa Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Waikoloa Hilton
Hilton Waikoloa Village Resort

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Adult Pool (4)
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Amenities (110)
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Beach (19)
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Kids Pool (13)
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Lagoon Tower Deluxe Ocean Room (Pre-Renovation) (21)
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Lagoon Tower Dolphin View Room (Pre-Renovation) (25)
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