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All 13 Waikoloa accommodations

Aston Shores at Waikoloa

3.0 of 5 Condominium   |   69-1035 Keana Place, Waikoloa, Island of Hawaii, HI 96738 (Formerly ResortQuest Shores at Waikoloa)
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Aston Shores at Waikoloa
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86%
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
Nola R Fort Saskatchewan, Canada
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150 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Fort Saskatchewan, Canada
Top Contributor
89 reviews 89 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very comfortable condo complex that offers a very safe comfortable feeling. A gated community with a pool, multiple BBQ's, tennis, easy and discounted golf. The room we had was clean with all the cooking utensils and dining basic kitchen needs. The room and interior was dated and the fridge was very noisy in need of a serious... More

Was this review helpful? Yes
GMAstonWCV, General Manager at Aston Shores at Waikoloa, responded to this review

Aloha Nola R, Thank you for your business. Thank you for the review. We'll have blinds up in #217 in the very near future! Really sorry about that. We appreciate that you will recommend us and hope you return. Warmest Alohas, Gregory Koestering General Manager Aston Shores at Waikoloa More

Chestermere
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although some of the units are a little dated that didn't really matter to us. Our unit was very well maintained. The grounds keepers are superb, they are there all day! The location is fantastic, you can walk almost anywhere. It was quiet, had outdoor grills, patios you could sit out all day on. The pool was great, the staff... More

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GMAstonWCV, General Manager at Aston Shores at Waikoloa, responded to this review

Aloha Ken D, Thank you for your business and kind review. We appreciate the endorsement. I just cannot understand for the life of me why the wifi is an issue occasionally. I mean we have the best company, plenty of bandwidth and service available with the company to check problems all day. I just do not have the technical knowledge... More

Manchester, New Hampshire
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 14, 2014 via mobile

We arrived at the village fresh from a fantastic stay at a condo on Kauaii It had so many personal touches like spices in the kitchen. At registration a daily charge for additional amenities such as coffee packets delivered daily. Not worth it !!!! Terrible coffee and have to keep requesting it also offers movies but not free movies- just... More

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GMAstonWCV, General Manager at Aston Shores at Waikoloa, responded to this review

Aloha DonnaCB586 , Thank you for your business and review. I understand about the parking conundrum and hope it was not such an inconvenience. I am verklempt sometimes about why having to take a short walk to get to a unit from a remote parking space is such an issue but sometimes it just is. I know it is an... More

Vegreville Alberta
Top Contributor
160 reviews 160 reviews
35 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed February 3, 2014

This was our first trip to the big island so we had no idea what to expect. When we read the reviews on trip advisor regarding the shores we noticed a number of negative ones which could be taken the wrong way. We arrived late at night and true to the reviews we read it is dark and finding the... More

Was this review helpful? Yes 2
GMAstonWCV, General Manager at Aston Shores at Waikoloa, responded to this review

Aloha Firechief - JL, I apologize for taking so long to respond to your review. What a kind review it is and you are right about Danette - probably the employee who has more Aloha Spirit than anyone I have ever worked with (there are a few that come close). And thank you for mentioning looking at the Trip Advisor... More

Dawson Creek, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 1, 2014

This was our 19th trip to Hawaii and 6th to the Big Island. We have stayed at the Shores 4 times now, and would definitely return. Our condo (112) was older and was not one of the renovated units, but it was functional and clean for our family of 4. The staff at the Shores is excellent, and you can... More

Was this review helpful? Yes 3
GMAstonWCV, General Manager at Aston Shores at Waikoloa, responded to this review

Aloha ScottMoe66, Thank you for one of the nicest reviews we have ever received. We don't find all guests feel the way you do. But you picked up on what our efforts are focused on - SERVICE. Every unit at The Shores is individually owned - some less updated than others. But even though you did not get the best... More

Volcano, Hawaii
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 13, 2013

I agree with angelbaby67 review. It was my 3rd stay in unit#14.For our 25th wedding Anniversary. But this time the unit was dirty, got no amenities, had to buy my own, after requested them 2 times at front desk and on the phone. The furniture was uncomfortable. Housekeeping showed no Aloha. Just towels at door, with no room service.My reply... More

Was this review helpful? Yes 1
GMAstonWCV, General Manager at Aston Shores at Waikoloa, responded to this review

Aloha Fisherwoman, Thank you for your business and review. There are times when guests and properties just can't make it work together. You and I exchanged emails and just never got on the same page either. We do our best with every opportunity but I am sorry we could not make it work with you. We spoke about your experience... More

North Richland Hills, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 24, 2013

The Shores at Waikoloa was an excellent resort. The layout of the property was a little confusing at first - I had to walk all the way around the buildings and around the coy ponds to get to the pool area. But the grounds are very pretty so it didn't matter too much. My room was looking out right over... More

Was this review helpful? Yes 2
GMAstonWCV, General Manager at Aston Shores at Waikoloa, responded to this review

Aloha fishbombs, Thank you for your business and kind review. The lanai's are huge! This complex was built around 25 years ago when function may have been a bigger consideration than budget. I always tell guests that I can imagine beginning and ending my day on these lanai's. And with the weather getting better during the winter a hot cup... More

Contributor
20 reviews 20 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 17, 2013

My friends and I rented a 1 bedroom deluxe with a pullout sofa. The room we got was a king bed. Staff - registration was easy and staff were friendly. Helped us book a luau. We had a small issue with the dishwashing machine but it was quickly fixed. Room - the suite was great! It was a fully equipped... More

Was this review helpful? Yes 1
GMAstonWCV, General Manager at Aston Shores at Waikoloa, responded to this review

Aloha AJ1375, Thank you for your business. Thank you for the review and kind words. Really glad you enjoyed yourself - you are right we have a great location and are a super value. We appreciate that you will recommend us and we hope you return. Happy Holidays, Gregory Koestering General Manager Aston Shores at Waikoloa More

Hawaii
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed November 11, 2013 via mobile

Don't like having to write bad reviews but too many problems not to advise others. Stayed 2 nights sneezing and blowing our nose due to rooms condition. Carpet was dirty,light fixture didn't work properly, furniture outdated and old televisions with universal remote that didn't work properly. Contacted maintenance. Advised us to use a spoon to push light switch hard to... More

Was this review helpful? Yes
GMAstonWCV, General Manager at Aston Shores at Waikoloa, responded to this review

Dear angelbaby, Thank you for your business. Thank you for the review. Just as you do not like to post bad reviews I do not like to debate a guest online when they have such a disappointing stay. I am the General Manager - I respond to every call that comes my way. I work every day of the week... More

Carnelian Bay, Ca
Top Contributor
112 reviews 112 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 6, 2013

The Shores does not offer beach/ocean views, but well makes up for that with the breathtaking views of the Big Island mountains. We stayed here only one night while trying to extend our stay on the island, and the unit we lucked out with (328) was so comfortable, roomy and tasteful. Their use of mirrors in the dining area really... More

Was this review helpful? Yes
GMAstonWCV, General Manager at Aston Shores at Waikoloa, responded to this review

Aloha roamingnoni, Thank you for your business and kind review. We appreciate the input. Everyone wants an ocean view when they come to Hawaii and everyone thinks they should be able to walk out their door to the beach! If only that were true!!! Only about 10-15% of rooms are like that. But you picked up on something that is... More

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Additional Information about Aston Shores at Waikoloa

Also Known As:
Aston Shores At Waikoloa Hotel Waikoloa
Aston Shores At Waikoloa Hotel
Resortquest Shores Waikoloa
Shores Waikoloa
Waikoloa Shores
Address: 69-1035 Keana Place, Waikoloa, Island of Hawaii, HI 96738 (Formerly ResortQuest Shores at Waikoloa)
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 13 Specialty lodging in Waikoloa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aston Shores at Waikoloa 3*
Official Description (provided by the hotel):
A view of the golf course can be as exhilarating as a view of the ocean. Located on the sun-drenched Kohala Coast between the King's Course and the Beach Course in Waikoloa Resort, this resort features suites and golf villas with large lanais and full kitchens. Guests have access to the nearby shops, restaurants, and activities. ... more   less 
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