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Paniolo Greens Resort

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68-1745 Waikoloa Road, Waikoloa, Island of Hawaii, HI 96738
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Paniolo Greens Resort
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590 Reviews from our TripAdvisor Community

Traveler rating
    250
    238
    61
    21
    20
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hilo, Hawaii
1 review
5 of 5 stars Reviewed 2 days ago NEW

All of the service people at Paniolo Greens are great. From the minute I check in to the time i leave. They are friendly, caring, kind and helpful. From the receptionist, maids and grounds keeper. The rooms are kept in excellent condition with all the amenities available. So much "Aloha" I am a sales representative for a local company on... More 

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waikaloa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

unless you want to unplug totally, thisis not a good place. 3 years in a row, I've come. each time I get here, I'm told the room WiFi had "just gone down" and that WiFi is only possible from the front desk clubhouse. I now realize they just don't have functioning WiFi in the villas. 3 strikes, I'm outta here... More 

Was this review helpful? Yes 1
Wendy A, Assistant Resort Manager at Paniolo Greens Resort, responded to this review

Aloha, Thank you for staying at Paniolo Greens and for taking the time to post your comment. Your feedback is very important to us. I do apologize about the WIFI, we have had a major issue and as a result will be installing a whole new system in the next month. I do hope you decide to come back and... More 

Ramona, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Family that we were traveling with had a camera stolen from inside a closet, last day we had packed all of our bags in the car and went to breakfast, we still had a freezer full of fish from a deep sea fishing trip. When we returned from breakfast to pack up fish before checking out, house keeping was already... More 

Was this review helpful? Yes 3
Wendy A, Manager at Paniolo Greens Resort, responded to this review

Aloha Thank you for the feedback regarding your recent stay here at Paniolo Greens. The safety and security of our guests is our number one priority and we treat accusations of theft very seriously. I hope that I can assist in resolving this matter. As suggested during your stay, we would still recommend filling out a police report so they... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Came to this resort to celebrate my graduation from college. We stayed here for a week and with in 3 days the maids had stolen my graduation present (a $600 camera and lense). I placed it in my suitcase in the closet with the doors shut because the safe they provided was as big as a kids shoe box. We... More 

Was this review helpful? Yes 3
Wendy A, Manager at Paniolo Greens Resort, responded to this review

Aloha Thank you for the feedback regarding your recent stay here at Paniolo Greens. The safety and security of our guests is our number one priority and we treat accusations of theft very seriously. I hope that I can assist in resolving this matter. As suggested during your stay, we would still recommend filling out a police report so they... More 

Bountiful, Utah
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We came to Hawaii island to help my sister move and we needed a place to stay over night. It was Kamehameha Day and the hotels were booked or very very expensive. Paniolo Greens was perfect; they accommodated our needs and were closer to my sister anyway. The rooms were nice, great views, good location (very close to Waikoloa Village... More 

Was this review helpful? Yes
Wendy A, Assistant Resort Manager at Paniolo Greens Resort, responded to this review

Aloha, I would like to thank you for taking the time to post your comments. Your feedback is very important to us. I am happy to hear that you enjoyed your short stay here with us. I do hope your sister enjoys her new accomodations. I look forward to you staying with us again real soon. Mahalo, More 

Laupahoehoe, Hawaii
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Paniolo Greens is a place where my family and I choose to go for a family staycation..The price is right!! It's by far the cheapest condo on the Kohala Coast..Location is perfect for my family..The staff is awesome..When we needed anything from housekeeping we would call an they would bring it right away an for that we were grateful..We would... More 

Was this review helpful? Yes 2
Wendy A, Assistant Resort Manager at Paniolo Greens Resort, responded to this review

Aloha, Mahalo for choosing Paniolo Greens for your "staycation". I am happy to hear that you and your family enjoy yourself while you are here at Paniolo Greens. We look forward to welcoming you back again real soon. Mahalo, More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 29, 2015

The only issue my girlfriend and I had at this place, is the location. You are a good hour north of Kona and more centralized (than costal). With that being said, we enjoyed all the amenities, the staff and the rooms as well. We had two bedrooms and two bathrooms, a kitchen, living room and one balcony and a patio... More 

Was this review helpful? Yes
Wendy A, Assistant Resort Manager at Paniolo Greens Resort, responded to this review

Aloha, Thank you so much for posting your comment about your recent stay. I am glad to hear that you and your girlfriend enjoyed your stay. We are a more centralized resort at a higher elevation than the coastal resorts, this helps to keep the temperature nice and cool as we are located on the foothills of Mauna Kea mountain.... More 

Huntsville, Alabama
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 21, 2015

We enjoyed our stay at Paniolo Greens. The entire staff was very cheerful and helpful. We stayed in building I at the end of the parking lot where it was quiet (we were offered a unit closer to the pool). Our upper floor unit was clean but showing its age in the small things such as the metal frame around... More 

Was this review helpful? Yes
Wendy A, Assistant Resort Manager at Paniolo Greens Resort, responded to this review

Aloha, Mahalo Nui for your comments regarding your recent stay. Your feedback is very important to us and we truly appreciate them. I am happy to hear that you enjoyed your stay with us. Great news, our property is due for a renovation inside the villas in 2017 so we will have a new, fresh look. I hope to see... More 

1 review
5 of 5 stars Reviewed May 20, 2015

I had a wonderful experience at paniolo greens. The condo was very roomy and my kids had a blast. The complimentary late check out was the icing on the cake. Grocery store in walking distance which is a must when traveling with children and all the staff is sooooo friendly and considerate of all your needs. Thinking of a place... More 

Was this review helpful? Yes
Wendy A, Assistant Resort Manager at Paniolo Greens Resort, responded to this review

Aloha, Thank you so much for taking the time to post a comment regarding your recent stay here at Pnaiolo Greens. I am so happy to hear that you and your family enjoyed your stay. We look forward to welcoming you back again real soon. Mahalo, More 

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