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All 2 Volcano hotels

Chalet Kilauea

3.0 of 5 Hotel   |   19-4178 Wright Road, Volcano, Island of Hawaii, HI 96785
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Ranked #1 of 2 hotels in Volcano
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Corinnesarah Paris, France
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187 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Paris, France
1 review
4 of 5 stars Reviewed yesterday NEW

Chalet is nice with all commodities , little kitchen, terrace with fire . Good bed Lovely path in rain forest to go to the breakfast room Breakfast very simple but not expensive at all Very convenient to visit the volcano

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Howick, Auckland
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent value, relax the second you get out of your car with water features and lush gardens. Note that the office opens about 9 to 5.30 and closes for 2 hours for lunch. Can arrange for your room key to be left out for you, we dropped off luggage in the morning and returned mid afternoon before heading back to... More

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and thank you for reviewing Chalet Kilauea Collection. We are happy to know that you enjoyed your stay with us and found everything to be just what was needed for your plans. It's great that you made use of the directory of guest services and found our suggested activities to be helpful. We try to provide everything that you... More

Evanston, Illinois, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Nice, luxurious rooms in an out of the way place a very short drive from the volcano. The staff were very nice and helpful,and the place is beautiful and quiet. I had just booked an affordable place from Expedia, not expecting much, and was very pleasantly surprised.

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Mahalo for taking the time to review Chalet Kilauea on Tripadvisor. We are glad that you had such an enjoyable experience with us and found the rooms to be everything you needed for your stay. It's always nice to be pleasantly surprised!! Again, thank you for your lovely comments and recommendation and we hope to see you again if ever... More

Evanston, Illinois
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This lodging could not have been more beautiful. My family stayed here for one night after exploring the Volcano Park. My daughters were in the Garden Room and my husband and I were upstairs in the Jade Room. Each room has its own little kitchen area, and we had a balcony while the girls had a private little veranda with... More

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and mahalo for your review of Chalet Kilauea on Tripadvisor. We are so pleased to hear that you had a wonderful stay with us and really enjoyed the jade and garden rooms. We appreciate your lovely comments about the pond and the surrounding gardens, and I have to agree that the sound of running water is very soothing for... More

Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent three wonderfully peaceful nights in the Hapu'u Forest Bungalow. Set apart from the main lodge with its own driveway, the Bungalow affords a quiet restful place after a delightful day of exploring nearby Volcano National Park. The Bungalow is not without its quirks, including a pump that makes its present known when the water is run, but the... More

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and mahalo for providing your lovely comments on Tripadvisor. As a returning guest, welcome back!!! It's always great to hear from our returning guests about the room they have stayed in and the ones they enjoyed as well. We are happy that you made use of the lanai at the Hapuu Bungalow and also that you found the amazing... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

We originally booked in Volcano Hale (one of three properties they own), but then decided we wanted a bit more luxury and asked about the availability of a room in Chalet Kilauea. We were very well looked after by Amber who sorted us with two nights in the recently refurbished Bamboo room. Wow, what a great decision this was! The... More

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Thank you for taking your time to review Chalet Kilauea on Tripadvisor. It's wonderful to hear to you had a great stay with us! We are so glad to know that our front desk was able to accommodate you with a room that fit all of your needs and that you found to be most enjoyable. We definitely agree with... More

Washington DC, District of Columbia
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 11, 2014

Stayed here for two nights this week in the Bungalow and loved it! The location is in the middle of the rainforest. It is located just outside Hawaii Volcano National Park. It doesn't get more convenient than this to visit the park. The bungalow had a lot of space. There was a nice bedroom, living room (both with tvs) a... More

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and mahalo for providing comments on Chalet Kilauea. It's great that you had such an enjoyable stay with us in the Hapu'u Bungalow. We are always glad to hear about our guests' experiences! The Hapu'u bungalow is definitely great for privacy and enjoying the rain-forest on the lanai. It's also wonderful that you made use of the chiminea! That's... More

NYC
Top Contributor
138 reviews 138 reviews
50 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed June 22, 2014

Okay, don't choose the Garden room. We heard noisy footsteps stomping overhead before we went to bed, and then again starting at 6am. This guy was pacing around with heaving footfalls and you have to wonder, what is he doing? And then at 7am we could clearly hear conversations in the office right through the wall next to us. The... More

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and thank you for taking the time to review Chalet Kilauea on Tripadvisor. We appreciate your comments and feedback. It's great to hear that you had an enjoyable stay with us once you moved rooms:) We apologize on the other guests' behalf for their noise level and inconsideration of others. However, it's great that we were able to accommodate... More

Cheektowaga, NY
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 21, 2014

Located minutes from Volcanoes National Park, my husband and I truly enjoyed our stay in the Treehouse suite at Chalet Kilauea. The grounds are thoughtfully manicured. There is a hot tub which overlooks the property and the koi pond. A path winds around the pond. The property is exceptionally lovely. After signing in, my husband and I took the outdoor... More

Was this review helpful? Yes 2
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and thank you for your lovely recommendation on the Treehouse suite. We are so pleased that you had an enjoyable stay and found the gardens here to be as special as we try to make them. The bathroom in treehouse is definitely a larger one which does make getting ready with two people sooooo much easier!!! We are glad... More

The Villages
2 reviews
5 of 5 stars Reviewed June 9, 2014

We had a great stay at Chalet Kilauea. We were in the Jade Room which was upstairs with a view of the koi pond and gardens. The unit is not air conditioned but that was not a problem for us. A little side porch attached to the room gave enough ventilation along with the window in our room. We did... More

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Thank you for taking your time to provide comments and feedback on Chalet Kilauea for the Jade room. We are happy to hear that you enjoyed the room and the attached lanai. Jade definitely has a great view of the pond and gardens so it's great to hear that you appreciated the view!! We hope you will come back and... More

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Additional Information about Chalet Kilauea

Address: 19-4178 Wright Road, Volcano, Island of Hawaii, HI 96785
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Volcano
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chalet Kilauea 3*
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Also Known As:
Inn At Volcano (Chalet Kilauea Collection) Hotel Volcano
Chalet Kilauea Volcano, Hawaii

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Free High Speed Internet ( WiFi ) Free Parking Kitchenette
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