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All 2 Volcano hotels

Chalet Kilauea

3.0 of 5 Hotel   |   19-4178 Wright Road, Volcano, Island of Hawaii, HI 96785
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Chalet Kilauea
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78%
Ranked #1 of 2 hotels in Volcano
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Kel D Sydney, Australia
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  • Reviews (180)
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180 people have reviewed this hotel

Traveler rating
    82
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    11
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19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We originally booked in Volcano Hale (one of three properties they own), but then decided we wanted a bit more luxury and asked about the availability of a room in Chalet Kilauea. We were very well looked after by Amber who sorted us with two nights in the recently refurbished Bamboo room. Wow, what a great decision this was! The... More

Review collected in partnership with this hotel

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Thank you for taking your time to review Chalet Kilauea on Tripadvisor. It's wonderful to hear to you had a great stay with us! We are so glad to know that our front desk was able to accommodate you with a room that fit all of your needs and that you found to be most enjoyable. We definitely agree with... More

Washington DC, District of Columbia
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights this week in the Bungalow and loved it! The location is in the middle of the rainforest. It is located just outside Hawaii Volcano National Park. It doesn't get more convenient than this to visit the park. The bungalow had a lot of space. There was a nice bedroom, living room (both with tvs) a... More

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and mahalo for providing comments on Chalet Kilauea. It's great that you had such an enjoyable stay with us in the Hapu'u Bungalow. We are always glad to hear about our guests' experiences! The Hapu'u bungalow is definitely great for privacy and enjoying the rain-forest on the lanai. It's also wonderful that you made use of the chiminea! That's... More

NYC
Top Contributor
138 reviews 138 reviews
50 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed June 22, 2014

Okay, don't choose the Garden room. We heard noisy footsteps stomping overhead before we went to bed, and then again starting at 6am. This guy was pacing around with heaving footfalls and you have to wonder, what is he doing? And then at 7am we could clearly hear conversations in the office right through the wall next to us. The... More

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and thank you for taking the time to review Chalet Kilauea on Tripadvisor. We appreciate your comments and feedback. It's great to hear that you had an enjoyable stay with us once you moved rooms:) We apologize on the other guests' behalf for their noise level and inconsideration of others. However, it's great that we were able to accommodate... More

Cheektowaga, NY
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 21, 2014

Located minutes from Volcanoes National Park, my husband and I truly enjoyed our stay in the Treehouse suite at Chalet Kilauea. The grounds are thoughtfully manicured. There is a hot tub which overlooks the property and the koi pond. A path winds around the pond. The property is exceptionally lovely. After signing in, my husband and I took the outdoor... More

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and thank you for your lovely recommendation on the Treehouse suite. We are so pleased that you had an enjoyable stay and found the gardens here to be as special as we try to make them. The bathroom in treehouse is definitely a larger one which does make getting ready with two people sooooo much easier!!! We are glad... More

The Villages
2 reviews
5 of 5 stars Reviewed June 9, 2014

We had a great stay at Chalet Kilauea. We were in the Jade Room which was upstairs with a view of the koi pond and gardens. The unit is not air conditioned but that was not a problem for us. A little side porch attached to the room gave enough ventilation along with the window in our room. We did... More

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Thank you for taking your time to provide comments and feedback on Chalet Kilauea for the Jade room. We are happy to hear that you enjoyed the room and the attached lanai. Jade definitely has a great view of the pond and gardens so it's great to hear that you appreciated the view!! We hope you will come back and... More

Atlanta, Georgia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 6, 2014

We had a terrific time, rooms were spacious, clean, and with nice amenities. Each room is unique, we were in Tree house which is very cool, but requires navigating a winding staircase to go to the bathroom at night. If that is OK give it a try. Optional breakfast is so-so. Check-in was adequate. The volcano area and rain forest... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and thank you for reviewing Chalet Kilauea. We are so glad that you enjoyed your stay in the Treehouse room and mahalo for your recommendation. It's wonderful to hear that you found the rooms to be clean and the amenities provided sufficient for your needs. We hope to see you again if ever in the area. Again, mahalo and... More

Raleigh, North Carolina
Top Contributor
53 reviews 53 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 4, 2014

We chose to stay here because we were going to Hawaii Volcanoes Nat'l Park, and what's closer than Volanco, HI? It was a great place to stay for that because the park is only about 5 minutes down the road. If you aren't planning to go to the park, there isn't much point to staying up here as it's about... More

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and mahalo for your review of Chalet Kilauea!! It is great to hear that you enjoyed your stay and the convenience of our location to the National Park. I do agree that the restaurants are a bit pricey, however, for the area, it's about normal. While Volcano village may be remote, it's still a great spot for touring the... More

Perth, Western Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 31, 2014

We highly enjoyed the bungalow. It was very private but only a short stroll through pretty bushland to the pond and big jacuzzi. The room was very plush and comfortable. The only thing I would mention is that the kitchenette is only a fridge and a microwave. There weren't any proper knives or big plates so cutting fruit or tomatoes... More

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and thank you for taking your time to review Chalet Kilauea. It is great to hear that you enjoyed your stay with us in the Hapu'u Bungalow. We always love to hear about our guests' experiences! Unfortunately, we don't provide large plates and anything more than the basic utensils (fork, knife, spoon). We try to provide the necessities for... More

Springfield, Ohio
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 26, 2014

We stayed only one night in the Tree House suite and we loved it! We wanted something close to Volcano National Park and this was perfect. The layout of the unit is very unique with the bedroom upstairs and a winding staircase. Bathroom is huge and the dehumidifier kept things comfortable. It was a little cool when we were there... More

Was this review helpful? Yes 1
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and thank you for taking the time to review Chalet Kilauea on Tripadvisor. We are pleased to hear that you had an enjoyable stay with us. It's always great to hear about our guests' experiences and which rooms they enjoy! I definitely agree that the Treehouse suite is a romantic room and most guests would agree. The spiral staircase... More

Winnipeg, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 5, 2014

We stayed our one night on the Big Island at Chalet Kilauea with the idea of staying very close to the volcano national park. The location of this hotel is excellent for this: maybe a 5-10 min drive to the park. Everything in the town of volcano is very accessible during the day from this location provided you have a... More

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and mahalo for taking the time to review us on Tripadvisor. It is great to hear that you had an enjoyable stay with us and found our location to be convenient for your itinerary. Also, we are glad that you enjoyed the continental room and all it's provided amenities. We try to provide everything you might need and more... More

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Additional Information about Chalet Kilauea

Address: 19-4178 Wright Road, Volcano, Island of Hawaii, HI 96785
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Volcano
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chalet Kilauea 3*
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Also Known As:
Inn At Volcano (Chalet Kilauea Collection) Hotel Volcano
Chalet Kilauea Volcano, Hawaii

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Class
Number of rooms
6

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