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Chalet Kilauea

3.0 of 5 19-4178 Wright Road, Volcano, Island of Hawaii, HI 96785
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Certificate of Excellence 2014
Chalet Kilauea
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Chalet Kilauea
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220 reviews from our community

Traveler rating
    104
    68
    19
    14
    15
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27
149
8
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colorado Springs, Colorado
Senior Contributor
32 reviews 32 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is like a bed and breakfast. The hotel is comprised of a few homes with rooms rented out. My room was unique, quirky and comfortable. There is a shared kitchen so you don't have to go dine out. Grocery stores are scarce though in the town of Volcano. So If you fly into Hilo or Kona and driving... More 

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Rotterdam
Top Contributor
121 reviews 121 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After arriving we were quickly checked in, although the reception was said to be closed at around 5 PM (and we were about 30 minutes later) there was still someone present. We resided in the 'Java' room. Not the biggest but we don't really bother about that. I can imagine people complain about the edges of the bet (foot-end) sticking... More 

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Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Chalet Kilauea was a lovely inn. There isn't a prepared breakfast, but plenty of oatmeal, coffee, and papaya- giving it a bed and breakfast type of feel. The location was ideal for visiting Volcaoes park, as well as Hilo and many locations on the windward side of the Big Island. The inn had lovely rooms, set in a rainforest. Try... More 

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Menlo Park, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

No complaints. Clean cozy rooms. Clean bathroom with huge shower cabin. The only potential issue is that the house was build in 1912 and if someone speaks fairly loudly in the kitchen/hall, you can clearly hear and understand each word. We had nice neighbors though, so it was not a problem. Overall, we are very pleased with the place.

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Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 13, 2014 via mobile

Its a beautiful, spacious, comfortable room with wall to wall windows to the garden, a huge bathroom and a shared jacuzzi steps away under a gazebo. The bed was comfortable for both of us... We like different firmness levels and the room looked and smelled clean throughout. We upgraded after having booked a different room in their nearby property which... More 

Was this review helpful? Yes 1
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and mahalo for reviewing the Chalet Kilauea on Tripadvisor. We are very happy to hear that you had an enjoyable experience in the Bamboo room. It's great that you were able to make use of the jacuzzi while you were here! We hope you will come back and visit on any future trips to the Big Island of Hawai'i.... More 

Carmel Valley, CA
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 29, 2014

We booked this place through hotels.com and got placed in the Africa room. Apparently it is the smallest room they have. The room has no exterior windows. You have to step down and walk down a short hallway to get to open deck where coffee maker and refrig are. The bathroom requires quite a step down and switch is not... More 

Was this review helpful? Yes 1
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and mahalo for reviewing the Chalet Kilauea on Tripadvisor. It is unfortunate that you had a less than pleasant stay in the Africa room. Africa is one of the more popular rooms, as it is booked every night of the year. However, when guests have special requirements, we always recommend booking directly with us versus a third party website.... More 

Sacramento, California
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 25, 2014

We stayed here for two nights in early November 2014. We were originally booked into the Treetop (?) Room but couldn't get our suitcases up the narrow spiral staircase, and were concerned abut night-time trips down to the bathroom, on the main level. There was no closer or dresser in the bedroom, or room for a suitcase, so we figured... More 

Was this review helpful? Yes 1
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Thank you for taking the time to review us on Tripadvisor. It is great to hear that you had an enjoyable stay and that we were able to move you into the right room for you. The Bamboo room is a great room. Also, we appreciate your feedback and recommendations. We have since replaced the lights outside with motion lights!!... More 

Cambridge Springs
Top Contributor
118 reviews 118 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed November 16, 2014

While in the area visiting the Volcanoes National Park, we stayed overnight here.... The grounds are landscaped beautifully, and the room we had " The Bamboo Room" , was awesome! Huge 2 person walk-in shower, plus fixed up really cool.... Well worth the price if you need to stay in the area overnight..

Was this review helpful? Yes 1
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Mahalo for providing your comments and feedback on Tripadvisor. We appreciate you taking the time to provide the review. It's great that you enjoyed our Bamboo room!! It has quickly become one of the employee and guests' favorites with all of it's modern and artsy touches. We hope you will come back and visit on any future vacations to the... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2014 via mobile

Lovely rooms...very spacious & quiet setting. The hot tub was nice, with fresh towels available at the hot tub gazebo. Our shower was huge. The only downside is the office wasn't open until 0730 for the fruit & coffee. There was a coffee maker in the room though .

Was this review helpful? Yes 1
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Thank you for reviewing the Chalet Kilauea Collection!! It is great to hear that you enjoyed your stay and found our location to be convenient for your travel plans. We hope you will visit again if ever in the area. Mahalo and aloha!!! More 

Mexico City, Mexico
2 reviews
5 of 5 stars Reviewed November 10, 2014

The hotel it is very good located, related to the National Park, in less tan 5 min you are in the park. The Hotel is very nice, in the middle of the Woods, so it is very quiet. We got the Bamboo room which was great, very big, with nice bed and a super view to the center of the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Thank you for taking your time to provide comments on your experience of the Bamboo room. We are thrilled to know that you enjoyed the room and found that it was just what you needed for your stay with us. It's also great that our recommendations were helpful in planning your time in the Volcanoes National Park! We hope you... More 

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Additional Information about Chalet Kilauea

Address: 19-4178 Wright Road, Volcano, Island of Hawaii, HI 96785
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Volcano
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chalet Kilauea 3*
Number of rooms: 6
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Also Known As:
Inn At Volcano (Chalet Kilauea Collection) Hotel Volcano
Chalet Kilauea Volcano, Hawaii

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