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Chalet Kilauea

3.0 of 5 19-4178 Wright Road, Volcano, Island of Hawaii, HI 96785
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Certificate of Excellence 2014
Chalet Kilauea
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Chalet Kilauea
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212 reviews from our community

Traveler rating
    98
    66
    19
    14
    15
See reviews for
26
143
8
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Its a beautiful, spacious, comfortable room with wall to wall windows to the garden, a huge bathroom and a shared jacuzzi steps away under a gazebo. The bed was comfortable for both of us... We like different firmness levels and the room looked and smelled clean throughout. We upgraded after having booked a different room in their nearby property which... More 

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and mahalo for reviewing the Chalet Kilauea on Tripadvisor. We are very happy to hear that you had an enjoyable experience in the Bamboo room. It's great that you were able to make use of the jacuzzi while you were here! We hope you will come back and visit on any future trips to the Big Island of Hawai'i.... More 

Carmel Valley, CA
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this place through hotels.com and got placed in the Africa room. Apparently it is the smallest room they have. The room has no exterior windows. You have to step down and walk down a short hallway to get to open deck where coffee maker and refrig are. The bathroom requires quite a step down and switch is not... More 

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ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and mahalo for reviewing the Chalet Kilauea on Tripadvisor. It is unfortunate that you had a less than pleasant stay in the Africa room. Africa is one of the more popular rooms, as it is booked every night of the year. However, when guests have special requirements, we always recommend booking directly with us versus a third party website.... More 

Sacramento, California
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights in early November 2014. We were originally booked into the Treetop (?) Room but couldn't get our suitcases up the narrow spiral staircase, and were concerned abut night-time trips down to the bathroom, on the main level. There was no closer or dresser in the bedroom, or room for a suitcase, so we figured... More 

Was this review helpful? Yes 1
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Thank you for taking the time to review us on Tripadvisor. It is great to hear that you had an enjoyable stay and that we were able to move you into the right room for you. The Bamboo room is a great room. Also, we appreciate your feedback and recommendations. We have since replaced the lights outside with motion lights!!... More 

Cambridge Springs
Top Contributor
119 reviews 119 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

While in the area visiting the Volcanoes National Park, we stayed overnight here.... The grounds are landscaped beautifully, and the room we had " The Bamboo Room" , was awesome! Huge 2 person walk-in shower, plus fixed up really cool.... Well worth the price if you need to stay in the area overnight..

Was this review helpful? Yes 1
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Mahalo for providing your comments and feedback on Tripadvisor. We appreciate you taking the time to provide the review. It's great that you enjoyed our Bamboo room!! It has quickly become one of the employee and guests' favorites with all of it's modern and artsy touches. We hope you will come back and visit on any future vacations to the... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2014 via mobile

Lovely rooms...very spacious & quiet setting. The hot tub was nice, with fresh towels available at the hot tub gazebo. Our shower was huge. The only downside is the office wasn't open until 0730 for the fruit & coffee. There was a coffee maker in the room though .

Was this review helpful? Yes 1
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Thank you for reviewing the Chalet Kilauea Collection!! It is great to hear that you enjoyed your stay and found our location to be convenient for your travel plans. We hope you will visit again if ever in the area. Mahalo and aloha!!! More 

Mexico City, Mexico
2 reviews
5 of 5 stars Reviewed November 10, 2014

The hotel it is very good located, related to the National Park, in less tan 5 min you are in the park. The Hotel is very nice, in the middle of the Woods, so it is very quiet. We got the Bamboo room which was great, very big, with nice bed and a super view to the center of the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Thank you for taking your time to provide comments on your experience of the Bamboo room. We are thrilled to know that you enjoyed the room and found that it was just what you needed for your stay with us. It's also great that our recommendations were helpful in planning your time in the Volcanoes National Park! We hope you... More 

1 review
5 of 5 stars Reviewed November 4, 2014

The Chalet Kilauea at Volcano was such a great find. We stayed in the garden room which felt almost like having our own private building it was so secluded. Great location for visiting Volcano National Park and the house blend coffee they serve is the coffee i picked to bring back for gifts it was sooo good!

Review collected in partnership with this hotel

Was this review helpful? Yes
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and mahalo for reviewing the Chalet Kilauea Collection. We are so pleased to hear that you enjoyed the peacefulness and seclusion of our Garden room. It's also fantastic that you were able to bring back some of our coffee with you!!! We hope you enjoy and come back and visit if ever in the area. Aloha! More 

Golden, Colorado
Senior Reviewer
9 reviews 9 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 3, 2014

We really enjoyed out stay at the Chalet. They have created a small number of unique rooms to make the visit memorable. We stayed in the continental and garden suites. Each had their own bathrooms and little kitchenettes. The continental was bigger and light, with pastel colors. the garden was smaller, but had it's own little lanai in a garden.... More 

Was this review helpful? Yes 1
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and thank you for reviewing the Chalet Kilauea on Tripadvisor. How wonderful it is that you got to experience two of our rooms. It is also great to hear that your kids enjoyed the koi pond! We hope you will come back and visit if ever in the area. Mahalo and aloha!! More 

Kissimmee, Florida
1 review
5 of 5 stars Reviewed October 27, 2014

Unexpected luxury on the volcano. Only 2 miles from Volcano Natl Park. We stayed in the Bamboo room. The room was incredibly decorated and comfortable. Beautiful views of lush gardens. Coffee is a must have. This is a must stay if you plan to stay overnight at the volcano!

Review collected in partnership with this hotel

Was this review helpful? Yes
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

It is great to hear that you enjoyed the Bamboo room as much as we do!! It is one of our new renovations and we are definitely proud of that room. We all thank you for your lovely recommendation of Chalet Kilauea and your great review on Tripadvisor. We hope that you will come back and visit on any future... More 

North Chicago, Illinois
Top Contributor
128 reviews 128 reviews
37 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed October 25, 2014

We stayed in the treehouse suite! It was adorable, charming and unusual. Circle staircase takes you up to the bedroom but the kitchen and huge bath are on first floor along with a patio that makes you feel like you are literally in a treehouse. The woman who runs it was so helpful and pleasant!!! We did everything she suggested... More 

Was this review helpful? Yes 1
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha!!! It is great to hear that you enjoyed the Treehouse suite, (as we all do)!! We are also glad to hear that you enjoyed the surroundings visible from the Treehouse patio. We welcome you back if ever in the area! (As a suggestion for trying out rooms, maybe try the bamboo room next time!) It is another amazing room... More 

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Additional Information about Chalet Kilauea

Address: 19-4178 Wright Road, Volcano, Island of Hawaii, HI 96785
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Volcano
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chalet Kilauea 3*
Number of rooms: 6
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Also Known As:
Inn At Volcano (Chalet Kilauea Collection) Hotel Volcano
Chalet Kilauea Volcano, Hawaii

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