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Volcano Hale (Chalet Kilauea Collection)

2.0 of 5 19-4178 Wright Road, Volcano, Island of Hawaii, HI 96785
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#9 of 19 hotels in Volcano
138 Reviews 4 of 5 stars
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Volcano Hale (Chalet Kilauea Collection)
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Volcano Hale (Chalet Kilauea Collection)
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  • Reviews (138)
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138 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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WI
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed two nights and had reserved two rooms. It was a short drive from the Volcanoes National Park so we were able to drive back to the property for lunch. We took advantage of the kitchen. It has a full size refrigerator, sink, and kitchen table. The bathroom was shared with the other rooms on the floor. There were... More

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Washington DC, District of Columbia
Top Contributor
66 reviews 66 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

So this place was great for us as we hired the entire three floors for ourselves and thus we were not dealing with lots of other people. Rooms and bathrooms were good and clean, the kitchen was smallish, but we managed. It was great to breakfast together and have a casual dinner together with our friends, just a great relaxed... More

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Sydney, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful, charming little houses surrounded by hundreds of trees, plants and flowers. Far from any noise except for birds. Plenty of room inside, bathroom filled with toiletries and towels and all premises spotless clean. Highly recommended!

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 2, 2014

My fiancé and I stayed at the Chalet for one night only, we were highly pleased. The place is really cute and very clean, not to mention the price that can't be beat! We will definitely stay there again, and have already been telling people about it.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ChaletKilauea, Guest Relations Manager at Volcano Hale (Chalet Kilauea Collection), responded to this review

Aloha and thank you for your great recommendation of Volcano Hale to your friends. We are pleased to hear that you enjoyed your stay. It's always great to hear that our guests talk about us after they leave :) We strive to make accommodations in Volcano as affordable, comfortable and clean as possible so we are happy that you had... More

Romford, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 1, 2014 via mobile

We stayed here for 1 night whilst visiting the volcano park. We had the Volcano Hale part of the chalet in the Hala room which was off site & built in 1912 was a quaint room, clean, tidy and amenable. Shared bathroom which was very clean & stocked with toiletries & fresh towels. When we arrived the room was very... More

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ChaletKilauea, Guest Relations Manager at Volcano Hale (Chalet Kilauea Collection), responded to this review

Aloha and thank you for taking your time to provide comments and feedback of Volcano Hale. We are happy to hear that you had an enjoyable stay and were able to visit the National Park. Generally, it gets quite "chilly" here and usually not hot. However, we have had a few days this summer that were unusually warmer than most... More

Los Angeles, California
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 9, 2014

Can't beat the price. Comfy bed, plenty of bathrooms (never had to wait.) Warm, attentive service at the front desk. Beautiful grounds, comfortable room, tasty continental breakfast. On our last morning, I accidentally left my handbag in the dining room, and a staff member scooped it up and chased me down! So grateful to Volcano Hale. We'll be back if/when... More

Review collected in partnership with this hotel

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ChaletKilauea, Guest Relations Manager at Volcano Hale (Chalet Kilauea Collection), responded to this review

Thank you for taking the time to provide comments and feedback on Volcano Hale. We are so happy that you had such an enjoyable experience in Volcano and found all the provided amenities to be just what was needed for your stay. Come back and visit us on any future trips to the Big Island of Hawai'i! Mahalo and Aloha!! More

Coatesville, Pennsylvania
Top Contributor
113 reviews 113 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed May 15, 2014

This small little gem is located right outside of Volcano National Park in a quiet little town set in a beautiful rain forest. The building we were in had 4 rooms and 2 shared baths with a single kitchen. Everything about the place was clean and there were no real issues with the place. Parking can be a little tight... More

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ChaletKilauea, Guest Relations Manager at Volcano Hale (Chalet Kilauea Collection), responded to this review

Mahalo for reviewing Volcano Hale on Tripadvisor. It is great that you enjoyed your stay with us and also that you were able to experience Volcano National Park. We are pleased that you noticed the cleanliness of our rooms. We have great housekeepers that take pride in keeping our rooms "as clean as possible" for our guests. Again, thank you... More

New York City, New York
Top Contributor
80 reviews 80 reviews
27 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed May 8, 2014

This is not the main hotel. It's almost like a hostel but no parties. It's a good option if you are looking for something cheap to be near the park. It's clean, has plenty of towels in the bathroom but maybe not enough bathrooms given the amount of rooms on each floor. I stayed in a room on the main... More

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ChaletKilauea, Guest Relations Manager at Volcano Hale (Chalet Kilauea Collection), responded to this review

Mahalo for taking the time to provide feedback on Tripadvisor for future guests. We are pleased that you found Volcano Hale to be sufficient for your traveling needs. Usually, the amount of bathrooms and seating areas are just what is needed for our guests. We do understand that during busy seasons, it may get slightly crowded, so we are looking... More

Burnaby, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2014

Rooms small but adequate, shared bathrooms never an issue for us or our friends (another couple) Clean, quiet, tricky to find in the total darkness. Enjoyed the hot tub, and the breakfast was awesome - so enjoyed the fresh fruit and the local bakery breads. Eating off china plates with silver ware was an added bonus. Our friends first trip... More

Was this review helpful? Yes
ChaletKilauea, Guest Relations Manager at Volcano Hale (Chalet Kilauea Collection), responded to this review

Aloha and thank you for choosing Volcano Hale for your stay. We are pleased that you had an enjoyable stay with us and were able to share your vacation with friends. It's great that you were able to enjoy the breakfast and the china that's provided during breakfast. We hope that you had a great vacation on the Big Island... More

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Additional Information about Volcano Hale (Chalet Kilauea Collection)

Address: 19-4178 Wright Road, Volcano, Island of Hawaii, HI 96785
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Volcano
Price Range (Based on Average Rates): $
Hotel Class:2 star — Volcano Hale (Chalet Kilauea Collection) 2*
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Also Known As:
Volcano Hale (Chalet Kilauea Collection) Hotel Volcano
Volcano Hale (Chalet Kilauea Collection) Hawaii

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Hotel Class
Official Description (provided by the hotel)
(Formerly Volcano Bed & Breakfast) Cute budget property for travelers in search of comfort at a great value! Charming, cute, historic, fully renovated property with 3 floors, 6 bedrooms (cable TV), and 2 clean, fully-stocked common bathrooms. Perfect for travelers with an independent spirit in search of eco-friendly accommodations! Uniquely provides the smallest impact upon the surrounding rainforest ecology. Back to Mother Nature, low-impact vacationing. 1 minute from shops, restaurants, and Hawaii Volcanoes National Park. ... more   less 
Number of rooms
6

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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