We booked our stay through westjet vacations and were very pleased with our stay. Our room was located on the 4th floor of the North Tower with a partial ocean view and overlooking the golf course. The location was very peaceful and the room was elegantly comfortable. Service at the restaurants was excellent, along with the food. The menu tended... more

I stayed here 2 nights on the gold level. I would highly reccomend doing the gold floor as it includes breakfast/drinks and snacks in the evening. I had an executive suite and the room was large and had a wonderful view. I had lunch at Browns, it was good. 22. for a burger so prices are typical for resort. The... more

This is clearly a resort that caters to large conventions. We decided to save a few dollars (large family) and stay here instead of the Mauna Lani or Four Seasons. The Fairmont is a very large building and I think it makes it difficult for the staff to pay attention to guests. Additionally, worth noting that they have a "resort... more

Okay so the wife and I stayed here at the Fairmont Orchid June 2nd-June 4th. We are 29 and 25, no kids, avid travelers and we live here on the Big Island. (In Hilo) Likes: Rooms are gorgeous, grounds are picturesque, hotel is beautiful. Scenery is tropical and there are many beautiful qualities about this property. Beach service was great... more

I absolutely loved this hotel- the grounds are amazing, the staff is helpful, the poolside cocktails are wonderful and the room was great. It is definitely worth a bit of extra money to stay here..... I read one of the other reviews which states that some of the rooms are grotty. I would suggest that if this happens, go to... more

We went to Kona and checked into the Outrigger at first. We were never told about the VOG (Volcanic smog) My wife is 7 months pregnant and we were traveling with our 13 month old little boy. The VOG was HORRIBLE! We felt really misled. You should really check before you book. We drove north and found the Fairmont Orchid... more

The only thing included in the price of our room WAS our room. If you like getting nickle and dimed, this is the place for you. Let's see: $45 if you want to use one of their low-quality mask, fin, and snorkle sets for the day (you can buy a set for that), $15 per person to play tennis (enjoy... more

If you are staying in the Kona area this is THE place to stay. It is a beautiful properly and well-maintained. The staff is superb. The pool is lovely and the private beach is immaculate. The poolside restaurant and the main restaurant leave nothing to be desired. more

We stayed at the Fairmont Orchid for six nights May 3 to May 9th,2008. We wished we had booked more time. This resort is not for the person who wants night life, not much but a guitar player/singer on the porch, which we did not mind. The staff was wonderful, the grounds were beautiful and the pool/beach area was something... more