Although this inn offers a gorgeous view, we were very disappointed and very anxious to leave. We were given a room without air conditioning. Although we had a fan, the room was never comfortable. Adding to that, there were ants crawling on the floor and up the walls. While some people might like seclusion, we found it to be inconvenient... more

Palms Cliff House is an absolutely beautiful setting, about 15 minute drive from Hilo. It's really different from any other place in Hawaii. You feel so at ease and relaxed. However, with that said, we never really felt that comfortable. First, there was the long list of owner's rules - which with some rewording and maybe expressing in a bit... more

I’ve never posted a hotel review before but my wife and I enjoyed our stay at the Palms Cliff House so much that I decided I had to put it in writing. This was our fourth trip to Hawaii and our second to the Big Island . We’ve done most of the typical tourist things and we just wanted someplace... more

The Palms Cliff House Inn was a great location for the first part of our Honeymoon. We spent four nights while on the Big Island before heading to Oahu It is wonderfully secluded with amazing ocean views. The entrance is hard to find (adds to the feeling of seclusion!) and it is not a full service hotel with hordes of... more

I reciently got stationed at KBay on Oahu but wanted to take my fiance for a romantic trip to the Big Island to see the volcano. I only had a 7 day leave so I wanted it to be special. I asked around base and several suggested this B&B. She flew in from CA and we met at the Inn.... more

First of all, as others have mentioned the inn is poorly marked from the highway and therefore difficult to find. My wife and I arrived after dark and so we passed it the first time, even with a GPS, and had to make a u-turn to get back to it. This needs to be addressed. I was very offended to... more

My wife and I picked this Inn as the last stop of our three week tour of the Big Island. All three locations were wonderful (the other two were Kilauea Lodge, Volcano and the Waikoloa Beach Marriott), this was the perfect climax. We originally booked this stay based on recommendations seen in numerous tourist guides and magazines. When I later... more

I booked a stay here through Expedia before I had a chance to research it. I'm glad I did. There are some not-so-good reviews on this site, and I was worried that our stay would not be a happy one. I am thrilled to say that was not the case. The 7 days we spent here were terrific. I think... more

Having stayed here, I can not fathom for the life of me anyone having anything negative to say about this place, or the owners. The breakfasts are out of this world (and are made with local ingredients). The property is gorgeous and the owners treated us like family. WARNING: this is an UPSCALE place for people SEEKING QUIET (they don't... more