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Dolphin Bay

#1 of 8 Hotels in Hilo
Certificate of Excellence
333 Iliahi St., Hilo, Island of Hawaii, HI 96720
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1 room 1 guest
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567 Reviews from our TripAdvisor Community

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Traveler rating
    283
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    43
    14
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
10 reviews
4 of 5 stars Reviewed yesterday NEW

Not the Ritz, but clean, comfortable and friendly helpful staff. No AC but 2 x fans in our room. Instructions on how to find Dolphin Bay were excellent. We had ground floor room and because we had our doors window open, we did hear car doors banging as people arrived, but this was fine as no late night arrivals or... More 

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Lisle, Illinois
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We made a stop in Hilo to visit friends and family. Found Dolphin Bay from recos from our friends. Close to downtown Hilo so we though ok. We didn't expect Hilo to be in the midst of a heat wave tho. Small rooms. Nothing fancy. Poor ventilation. Fans that did very little to provide any air circulation. It was torture... More 

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Kailua, Hawaii
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Don't stay here in the summer unless you don't mind sweating profusely during your stay! The staff was awesome and very sweet. They even offered to move us to a "cooler" room when we asked for a second fan (we would have taken them up on the offer if our stay was longer than two nights). Not sure moving would... More 

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Canada
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for two nights on a stop in Hilo to visit the volcano. Small and cozy - very friendly owners with great hospitality. Banana bread and coffee served in the morning. Would definitely stay here again if our travels brought us to Hilo.

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Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hilo presents as a bit of a challenge for travelers looking for quality accommodation. In complete contrast to the resort-rich west coast of the Big Island around Kona, Hilo is more like 'old Hawaii' and has its own distinct look, feel and charm. And so it is for Dolphin Bay Hotel being a more traditional place to spend some tranquil... More 

Was this review helpful? Yes 4
Newark, Delaware
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in room 1 for 4 nights with hubby and two elementary-school boys. It was beyond perfect. My avid snackers were deliriously happy start each day with homemade banana bread, papayas and bananas picked from the hotel's garden, and kona coffee with fresh milk. The kitchenette in our room helped us to smuggle in banana bread for afternoon snacks. They... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed at the Dolphin Bay Inn for a couple of nights, while in Hilo. This is a great place to stay with your family. There were not a lot of frills, but the room was clean and comfortable. The staff is friendly and the grounds are pretty cool to walk around. There was no A/C, but fans helped keep... More 

Was this review helpful? Yes 3
Calgary, Canada
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 26, 2015

The Dolphin Bay hotel was a quaint place situated a few minute walk from downtown Hilo. The front desk workers were fabulous and gave great advice on where to go and what to do. They have a great map they hand out as well which shows all the best places to visit in the area. What we loved most was... More 

Was this review helpful? Yes 1
Wash DC
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 25, 2015

This is a nice motel. I didn't give it 5 stars because it's not a luxury resort. If you factor in the price, for Hawaii, it deserves 5 stars because it's a good value and isn't a dump. We'd already stayed several places without A/C so that was fine. The tree frogs chirp all night, but that's kind of sweet,... More 

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São Paulo
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 24, 2015

This hotel is more like a B&B, where you feel like being in family and at home. Close to town, staff very helpful and friendly. The rooms have plenty of space, kitchen and amenities. Papaya and coffee available at all times, and excellent garden to relax

Was this review helpful? Yes 3
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