We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8 Hilo hotels

Dolphin Bay

Save
You added Dolphin Bay to your Saves list
333 Iliahi St., Hilo, Island of Hawaii, HI 96720
Hotel website
Hotel amenities
Dolphin Bay
Ranked #1 of 8 Hotels in Hilo
Certificate of Excellence 2014
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Hilo
Check In Check Out
Write a Review

507 reviews from our community

Traveler rating
    254
    197
    38
    14
    4
See reviews for
128
244
20
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (507)
  • Mar-May only
    (130)
  • Jun-Aug only
    (143)
  • Sep-Nov only
    (109)
  • Dec-Feb only
    (125)
All months
Seattle, Washington
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hilo isn't crammed with hotels, and sometimes you just don't want to pay Volcano prices to stay in the area. Staying in Hilo puts you close to restaurants and shopping, and is more affordable than staying in Volcano Village or at the park. The Dolphin Bay is an older property, built on the "motor lodge" plan. The rooms are comfortable,... More 

Was this review helpful? Yes
Chilliwack, B.C.
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

The Dolphin Bay is a five minute walk from Old Hilo Town and very much a small hotel with personality. It is old, but clean, the staff are friendly and helpful, fresh picked bananas and papayas compete for space in the lobby with just baked banana bread and very good coffee. Rooms have a basic kitchenette and, if you can... More 

Was this review helpful? Yes 1
Urbana, Illinois
Top Contributor
77 reviews 77 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this lovely hotel after reading others reviews on Trip Advisor and we are so glad we did. It is a well-kept 1960's building in a lovely tropical garden. We found the coique frogs that chirp all night an added plus. If you don't, use the earplugs they provide in each unit. The beds are comfortable with nice linens,... More 

Was this review helpful? Yes 1
Gosford, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at Dolphin Bay Hotel. Breakfasts were banana bread, coffee pickup in main reception. Delicious paw paw and bananas were provided from their garden. Decor in rooms basic but quite clean and rooms have a kitchenette - very useful. John and staff were very helpful with directions and maps to local attractions. Loan of towels, flippers and... More 

Was this review helpful? Yes
Kenwood, California
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 7, 2014

I stayed here last year and enjoyed this hotel and staff so much we are returning this year. We had always stayed at a "Big" hotel on the Bay for eons, but after they raised prices that did nothing to justify the increase, we looked and found this Hidden Treasure of "Dolphin Bay". Their prices are reasonable, the staff is... More 

Was this review helpful? Yes 3
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 30, 2014

Dolphin Bay is a wonderful hotel very convenient to many sites. Easy drive to Mauna Kea, Hawaii Volcanoes National Park, Rainbow Falls, Akaka State Park and beautiful Richardson Ocean Park. Everyone was very friendly and helpful. Every morning there was fresh delicious coffee available, many selections of teas, piles of fresh papayas, bananas and banana bread. How unique and delicious!... More 

Was this review helpful? Yes 4
Pascagoula, Ms
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 21, 2014

Out of curiosity checked this out to see if it still existed. I stayed in this little gem 30 years ago this month and was just as wonderful then as it seems to still be. John Alexander was in charge back then too and was an amazing source of information and assistance. I'm delighted that this spot of old Hilo... More 

Was this review helpful? Yes 3
Rochester, Minnesota
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 17, 2014

We have stayed at Dolphin Bay Hotel 4 times. John Alexander provides consistent service. When we checked in for our first visit, he was at the desk with a map and a hand full of colored pens to help us plan our visit. He was still there and eager to help us again this time. The Dolphin Bay is not... More 

Was this review helpful? Yes 1
Seattle
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 10, 2014

Like some other reviews stated: this is not the Hilton. That being said, it doesn't pretend to be either. A nice old school place with superb customer service and a true Ohana feel you don't find often these days. From check in to check out the staff was most helpful especially in pointing us to grapefruit and orange trees in... More 

Was this review helpful? Yes 5
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 24, 2014

I really loved this hotel! It was located an easy 5-10 minute walk to the town of Hilo. The rooms were very spacious, and included a kitchen (I was in a 'standard studio') and bathroom. The 'complimentary breakfast' was fresh fruit from their garden (papaya, bananas), banana bread from the local bakery, and fresh coffee via a standard coffee maker.... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Dolphin Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dolphin Bay

Address: 333 Iliahi St., Hilo, Island of Hawaii, HI 96720
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Hilo
Price Range (Based on Average Rates): $$
Number of rooms: 18
Also Known As:
Dolphin Bay Hilo, Hawaii
Dolphin Bay Hotel Hilo

277 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (278)
Viewed
View from room (22)
Viewed
Hotel & grounds (97)
Viewed
Room/suite (47)
Viewed
Bathroom (11)
Viewed
Dining (12)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (5)
Viewed
Other (83)
Hotels you might also like...
Check In Check Out
Price Your Stay