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Dolphin Bay

#1 of 8 Hotels in Hilo
Certificate of Excellence
333 Iliahi St., Hilo, Island of Hawaii, HI 96720
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1 room 1 guest
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576 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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Orinda, California
Level Contributor
228 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Location was only good thing...felt unsafe..trusted trip advisor and it was soooo wrong. Sheets and bed covers -yikes...Husband did not want to stay..showered w shoes on...nasty, hot, smelly...one of worst places we have ever been..converted apartments? Terrible

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Harrogate, United Kingdom
Level Contributor
107 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago

We had the warmest welcome of any hotel we've ever stayed at. The staff's advice on what to see on our day in Volcano NP was great. The rooms were a bit dated, but very clean. There is no air conditioning, but the nights we were there it cooled off enough after dark that we were very comfortable. An invasive... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Best place to stay if you plan on staying in Hilo. Owner & Staff members all are very friendly & extremely helpful and accommodating to the guest requests. I really had awesome experience while my 2 weeks stay there. Lots of fruits are available at Guests' disposal and you may have whatever fresh organic fruits right from the trees on... More 

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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Dolphin Bay was great! The location made it easy to get to the attractions we wanted to go to. The facilities were well kept and neat. Please note that as in other reviews, there is no a/c in the units. However, the staff was very accommodating in providing additional fans in the room which made it... More 

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Chicago, Illinois
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Dolphin Bay hotel is a nice hotel and situated a convenient walking distance from some of Hilo's key sights and places to eat. In particular, we found that the front desk staff were extremely friendly and informative. They gave us great tips on sights to see and places to eat, including local spots where you can try out authentic Hawaiian... More 

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Manhattan Beach, California
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The only reason I didn't give it 5 stars was a lack of air conditioning. They provided plenty of fans in the rooms, but it was not the same. If you are looking for a resort experience, this is not the place for you. It felt like a throwback to old Hawaii to me. Large clean and comfortable rooms and... More 

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Tampa, Florida
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very nice proprietors. Aged but clean rooms. Stayed one night because it was just too humid even with the fans. Too bad though because I liked the owner and would have stayed if not for the heat. Nice touch with coffee and homemade banana bread or one thing like it for the morning. Down side no where to sit if... More 

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Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 31, 2015

Not the Ritz, but clean, comfortable and friendly helpful staff. No AC but 2 x fans in our room. Instructions on how to find Dolphin Bay were excellent. We had ground floor room and because we had our doors window open, we did hear car doors banging as people arrived, but this was fine as no late night arrivals or... More 

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Lisle, Illinois
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed August 28, 2015

We made a stop in Hilo to visit friends and family. Found Dolphin Bay from recos from our friends. Close to downtown Hilo so we though ok. We didn't expect Hilo to be in the midst of a heat wave tho. Small rooms. Nothing fancy. Poor ventilation. Fans that did very little to provide any air circulation. It was torture... More 

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Kailua, Hawaii
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 25, 2015

Don't stay here in the summer unless you don't mind sweating profusely during your stay! The staff was awesome and very sweet. They even offered to move us to a "cooler" room when we asked for a second fan (we would have taken them up on the offer if our stay was longer than two nights). Not sure moving would... More 

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View from room (22)
Hotel & grounds (100)
Room/suite (50)
Bathroom (11)
Dining (12)
Family/play areas (1)
Pool/beach area (5)
Other (89)
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