We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8 Hilo hotels

Castle Hilo Hawaiian Hotel

3.5 of 5 Hotel   |   71 Banyan Drive, Hilo, Island of Hawaii, HI 96720
Hotel amenities
Castle Hilo Hawaiian Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save Saved
You added Castle Hilo Hawaiian Hotel to your Saves list
60%
Ranked #4 of 8 Hotels in Hilo
A recent review
3 of 5 stars reviewed yesterday
DexUk UK
Write a Review

1,095 reviews from our community

Traveler rating
    151
    404
    392
    105
    43
See reviews for
291
422
55
111
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1095)
  • Mar-May only
    (256)
  • Jun-Aug only
    (288)
  • Sep-Nov only
    (287)
  • Dec-Feb only
    (264)
All months
UK
Top Contributor
62 reviews 62 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed yesterday NEW

The rooms in this hotel are nice and well kept. The common areas could be better maintained, the lift was in need of a good clean. The quality of the breakfast was not great and seemed to be on the expensive side. The hotel is located quite close to the airport which is convenient, however not very close to the... More

Was this review helpful? Yes
East Aurora, New York
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We were disappointed with this hotel. We were here for 2 nights and were glad to move on to the next place we were going to. The staff were friendly and the room was clean. The location was also great as we were going to the Volcano's National Park. We would have liked to have a better pool. They have... More

Was this review helpful? Yes
Cincinnati, Ohio
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We got in early from the airport in Hilo and had time to go look at a few hotels on the same street. The one was by far the nicest and/or reasonably priced or the hotels & B&B's we looked at. We were upgraded to a suite (I think they were out of regular rooms by the time we came... More

Was this review helpful? Yes
Honolulu, Hawaii
Senior Reviewer
8 reviews 8 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Most of all the hotels are outdated and looked all, but Hilo Hawaiian hotel offers clean rooms and very comfy bed. It is the best hotel in Hilo. Very close from the airport and and to downtown Hilo. The breakfast at the restaurant on the property is good, too. Located at the water front facing Hilo Bay, you cannot beat... More

Was this review helpful? Yes
Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this was my first trip to Hilo and in spite of an initial hiccup that the hotel made amends for I was pleased with my room and what a view and tranquil ambiance - definitely go for room overlooking Hilo Bay and make short drive to rainbow waterfall

Was this review helpful? Yes 1
Oxnard, California
Top Contributor
59 reviews 59 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Be sure to get bay view side. On a clear day, watch the sunrise lighting up Mauna Kea. Coconut Island was below us (a quick walk there) and nearby was a truly amazing Japanese garden. Rooms were comfortable, staff nice too. We had the Continental breakfast each morning - you can also have a buffet style breakfast with eggs, bacon... More

Was this review helpful? Yes 1
Kailua, Hawaii
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hotel is most modern and clean for the area. It is on the high side considering the other choices, but you get what you pay for. My room was spacious and I had a view of the bay which was very nice. The chairs in the room were uncomfortable but I wasn't in room too much.

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

While island hopping,we thought we'd stay one night in Hilo at this recommended spot.The superior room was beautiful and roomy.We had asked for the bay side but were told the rooms on that side of the hallway were not cleaned yet(?).The room facing the parking lot had no soundproofing whatsoever.It was the Labor Day Weekend and motorcycle clubs leaving at... More

Was this review helpful? Yes 1
Concerned_HI_Manager, General Manager at Castle Hilo Hawaiian Hotel, responded to this review

Dear Valued Guest: Thank you for sharing your experience with us. Labor Day Weekend is very busy for all of us on the Big Island as the long holiday weekend bring many guests, some with motorcycles that are used on their annual ride around the island. Please accept my apologies for any service deficiencies experienced during your stay. We will... More

Madison, Wisconsin
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I have been to Hilo Hawiian twice. The hotel is lovely for the area. Other hotels can't come close in the area (for business travelers). The rooms are clean and comfortable. I never have been upgraded to the bay side. Which is ok. I am a business traveler. I had a nice view of the parking lot. A nice view... More

Was this review helpful? Yes 1
Mount Isa, Australia
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights for our honeymoon. Hotel looks to be newly refurbished and was quite nice. Very clean. The staff were lovely and had no issues at all. The food in the restaurant is expensive. Sat and Sunday nights they have a buffet for $42 per person. We instead decided to get some take away saving us... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Castle Hilo Hawaiian Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Castle Hilo Hawaiian Hotel

Address: 71 Banyan Drive, Hilo, Island of Hawaii, HI 96720
Location: United States > Hawaii > Island of Hawaii > Hilo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Castle Hilo Hawaiian Hotel 3.5*
Number of rooms: 286
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Booking.com, Orbitz, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Castle Hilo Hawaiian Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilo Hawaiian Hotel
Castle Hilo Hawaiian Hotel Hawaii

438 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (416)
Viewed
Room/suite (88)
Viewed
Hotel & grounds (115)
Viewed
View from room (49)
Viewed
Family/play areas (3)
Viewed
Dining (7)
Viewed
Bathroom (12)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (17)
Viewed
Other (123)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Dining (5)
Viewed
View from room (3)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (7)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay