We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8 Hilo hotels

Castle Hilo Hawaiian Hotel

3.5 of 5 Hotel   |   71 Banyan Drive, Hilo, Island of Hawaii, HI 96720
Hotel amenities
Castle Hilo Hawaiian Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
You added Castle Hilo Hawaiian Hotel to your Saves list
Ranked #4 of 8 Hotels in Hilo
A recent review
4 of 5 stars reviewed 3 days ago
Harry R Apache Junction
Write a Review

1,107 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Apache Junction
Top Contributor
61 reviews 61 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Many a fond Memory of the hotel from the 1970's. Neither the hotel or Hilo Town has changed much since then, which is a good thing in my opinion/ The hotel was recently renovated so the rooms were nice and clean. The staff was exceptionally helpful and friendly. The only exception being the travel desk staff that tended to be... More

Was this review helpful? Yes
New York City, New York
Top Contributor
51 reviews 51 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First time to Hilo. The hotel is a decent deal for value. It is renovated, but I'm a bit picky when it comes to cleanliness so I thought for sure my room could have been cleaner. We didn't have the friendliest greeting while checking in which was a bit disappointing. No free wi-fi in rooms, only in lobby, but free... More

Was this review helpful? Yes
Gladstone, Oregon
17 reviews 17 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel was pretty nice. The rooms were very obviously renovated, but a good job done on the renovation. The room was large and comfortable. Was disappointed by the lack of good info from the front desk on places to go to eat. Understanding now the limitations of restaurants in Hilo it's not so surprising. I thought the Sunday brunch... More

Was this review helpful? Yes
Brightwood, Oregon
Top Contributor
63 reviews 63 reviews
36 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this Hilo area hotel. It is right on the most beautiful bay on this Big Island. We have stayed here a few times before and was very please with the new room renovations. Everything was redone and very nicely. We usually book a banyan or garden view but as we were staying 3 nights I booked the full... More

Was this review helpful? Yes 1
Montreal, Canada
Top Contributor
69 reviews 69 reviews
47 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There is little choice in Hilo for a good hotel. This hotel is located near the airport and 5 minutes by car from downtown. We arrived at the hotel at 2:20 pm to be told by the receptionist that the assigned room is not ready and that check in is after 3:00 pm. She did not want to check if... More

Was this review helpful? Yes 1
Los Altos, California
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A little concerned about the pricing when making this reservation but bumped up to a bay side room.This was a good decision because the view of coconut island and Hilo bay and nightime lights is worth the extra tariff.Of course this is an older property so dont expect all the modern convienieces. Staff was very friendly and helpful. This was... More

Was this review helpful? Yes
Auckland, New Zealand
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There wasn't much accommodation options to pick from in Hilo, as a result i chose the Castle Hilo Hawaiian, which was nice but a wee bit more than i wanted to pay for 2 nights. Never the less it was a nice hotel with friendly and helpful staff. I had a room on the non ocean side, which was fine.... More

Was this review helpful? Yes
Kenwood, California
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I use to stay here year after year. same room almost every time. The last year they raised their rates and it was not worth the price to me anymore. From what I understand they put in new bed spreads and curtains! Really for a $50 raise a night? The views are fantastic (on the Bay side). The room was... More

Was this review helpful? Yes
Spokane, Washington
Top Contributor
51 reviews 51 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has been recently redone. Our room was like new. We had an oceanfront view which I would highly recommend. We were on the 7th floor #720. That is toward the middle top and an excellent location. Even numbers are on the ocean. From the carpeted, covered, private balcony, can see the Hilo Bay, Hilo, Mauna Kea, Coconut Island... More

Was this review helpful? Yes 1
Vancouver, Washington
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you happen to be in Hilo, this is a nice hotel to stay at. The open air lobby is awesome, and the view is nice as well. You do not have a ton of options in Hilo, and this is a good choice. Nice rooms, nice restaurant and bar and friendly staff.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Castle Hilo Hawaiian Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Castle Hilo Hawaiian Hotel

Address: 71 Banyan Drive, Hilo, Island of Hawaii, HI 96720
Location: United States > Hawaii > Island of Hawaii > Hilo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Castle Hilo Hawaiian Hotel 3.5*
Number of rooms: 286
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Expedia, Despegar.com, TripOnline SA, Agoda, Odigeo and Tingo so you can book your Castle Hilo Hawaiian Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilo Hawaiian Hotel
Castle Hilo Hawaiian Hotel Hawaii

442 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (420)
Room/suite (88)
Hotel & grounds (115)
View from room (49)
Family/play areas (3)
Dining (7)
Bathroom (12)
Business center/function rooms (2)
Pool/beach area (17)
Other (127)

Management photos: Courtesy of the property manager

All management photos (23)
Dining (5)
View from room (3)
Hotel & grounds (6)
Room/suite (7)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay