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Castle Hilo Hawaiian Hotel

71 Banyan Drive, Hilo, Island of Hawaii, HI 96720
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Castle Hilo Hawaiian Hotel
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Castle Hilo Hawaiian Hotel
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1,184 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hawaii
Top Contributor
63 reviews 63 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here last year. Our return visit this year was, thankfully, a good experience. The hotel has been cleaned up, making our stay much, much better than before. Amazing what a few coats of paint, new carpets, updated bathrooms, etc. will do. Plenty locals there for dinner, and the Friday bar scene. Great family hotel, but the pool was... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

I was not so comfortable in book here based on the photos of the property. To my surprise it was clean, comfortable and in a good area. I had to leave my wife for most of the day and she was please with the area.

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Lake Elmo
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I wrote a review of the Hilo Hawaiian last year on March 21. I'm writing this update which reflects my experience this year. Last year we were bothered by elevator noise so when I made this year's reservation I called the hotel directly I asked if we could stay in a room farther away from the elevator. Of course, no... More 

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Fort Saskatchewan, Canada
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here two years ago and we still love it. Get a room on the bayside ovelooking Coconut island. Clean room great beds, friendly and quiet can't wait to come back again says children and adults. Coconut island is awesome and tide pools by hotel. Didn't eat here but at Kens and up on the volcano at sunset

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Lahaina
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I would have given the Hilo Hawaiian a higher rating but comparatively speaking it is what it is, an older hotel. The renovated rooms are a significant improvement over what had been the case but the architectural limitations are difficult to overcome. Still, it is best in class when it comes to hotel rooms in Hilo. The air freshener in... More 

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Frisco, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't say enough about this place. From the outside it is well kept up and has this Circa 60's feel to it with an open lobby. The Elevator could use a little updating. It is a little old looking and a little loud. The floor we were on (8th - top) was very nice and our room was Awesome.... More 

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Dallas
Top Contributor
54 reviews 54 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would give this hotel a higher rating except for one issue with the remodel. There isn't a separate light switch for the vanity area of the bathroom and the toilet area, so when someone gets up in the middle of the night to go, the lights are bright! That's really the only complaint. The rooms were nice, clean and... More 

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Ontario
Top Contributor
52 reviews 52 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is obviously an older hotel, but one of the better ones in Hilo. The room was very spacious, and was updated. The bed was comfortable, although the bathroom was small. The saving grace is the location. It is located on the bay, with a lovely view. Next door is a Japanese garden, and there is a bridge over to... More 

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Whitehorse, Yukon
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After a busy week in Honolulu, I was looking forward to arriving in Hilo. First impressions and smells indicated that this hotel has seen better days. The rooms are large and the beds have comfy pillows, but the mattresses (2 double beds in my room) were a bit saggy. I like the fridge and microwave in the room, and the... More 

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New York, NY
Top Contributor
55 reviews 55 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hilo Hawaiian has been renovated since my last stay two years ago. While the hallways still need updating, the rooms are very nice. I had a great view of the water and it was clean and comfortable with decent amenities. It is far from posh, but the best choice in Hilo and a solid choice. The breakfast in the restaurant... More 

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