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All 8 Hilo hotels

Castle Hilo Hawaiian Hotel

3.5 of 5 Hotel   |   71 Banyan Drive, Hilo, Island of Hawaii, HI 96720
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60%
Ranked #4 of 8 hotels in Hilo
A recent review
5 of 5 stars reviewed 2 days ago
EzekielStone Kaneohe, Hawaii
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1,062 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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Kaneohe, Hawaii
Contributor
20 reviews 20 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here in the past and was pleasantly surprised with the newly renovated rooms during this stay. Awesome decor and feel - very sheik and modern and very spacious - this time as I slept I could not hear a thing from outside - not even them pesty Coquis. Staff were also very polite and helpful as always especially... More

Was this review helpful? Yes 1
Menlo Park, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were nicely surprised by the Hilo Hotel. Very conveniently located to downtown Hilo, it was easy to get to Volcano on one side and the Hawaii Tropical Garden on the other. Our room had a bay view and was clean and spacious. It was easy to have a morning walk on Coconut Island and the Liliuokalani Gardens. We didn't... More

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1 review
4 of 5 stars Reviewed 1 week ago

I must admit. The rooms at the Hilo Hawaiian turned out to be much nicer than I expected. They are roomy, clean and quiet. We could not hear any noise going on outdoors. Even the croqui frogs could not be heard. We do wish that the hotel had a regular coffee shop where we could get a small bite to... More

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Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Hilo is not a flashy touristy destination, so if you are looking for a resort that looks like a TV commercial, you might want to try the Kona side of the island instead, or Maui. That said, Castle Hilo Hawaiian Hotel is the best option you can find in Hilo. It may have popcorn ceiling and no gym, but if... More

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League City, Texas
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Castle Hilo Hawaiian Hotel. The Bayfront location is very convenient to downtown Hilo and area attractions. The hotel - althoug older - is in good shape with well appointed rooms and comfortable beds. Preventing a rating of 5 are the pool (very small with limited hours) and the expensive in room internet (although the... More

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Brisbane, Australia
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

This is quite a good three star hotel. The staff were very friendly and helpful. We mistakenly parked our hire car under a tree and found it absolutely covered in bird poo in the morning (possibly Ibis or even giant flying elephants!) The maintenance staff were fantastic and helped us get it off before it set like concrete. Parking is... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We normally stay at the Hilo Hawaiian when we drive over from Kona. The rooms have been updated a bit and the kamaaina rate is reasonable. Location is excellent. Parking is still free where Honolulu charges for parking. Wish they had free internet but everything else was fine for our two day stay.

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Cary, North Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A great place to stay at Hilo. Be sure to book a view in front of the ocean and overlooking the Coconut island. It's just beautiful! The only thing I would like it to provide would be free in room wifi. We had to go down to the lobby to get free wifi. Other than that, the hotel is at... More

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Phila, PA
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We picked the Hilo Hawaiian Hotel based on the reviews from Trip Advisor. It seemed that no Hilo Hotel got great reviews - they all seemed to be 3 star, so honestly we were not expecting much. I am happy to say that our 2 night stay was better than expected. The room was clean, beds were comfy and the... More

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Wildberg, Germany
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We wanted to stay close to the Volcano National Park, so we decided to stay in Hilo and found the Castle Hilo Hawaiian Hotel. The hotel is not the very newest one and the set-up is a bit dated, but we had a very good stay there. For me it's all about what you can expect for a certain prize... More

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Additional Information about Castle Hilo Hawaiian Hotel

Address: 71 Banyan Drive, Hilo, Island of Hawaii, HI 96720
Location: United States > Hawaii > Island of Hawaii > Hilo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Castle Hilo Hawaiian Hotel 3.5*
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Also Known As:
Hilo Hawaiian Hotel
Castle Hilo Hawaiian Hotel Hawaii

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island. ... more   less 
Number of rooms
286

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