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Castle Hilo Hawaiian Hotel


Hotel class 2.5 of 5
71 Banyan Drive, Hilo, Island of Hawaii, HI 96720
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Reviews you can trust

75% Recommend
3.5 of 5 stars 263 reviews
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3 of 5 stars
nursesar   166 contributions
Cincinnati
Nov 1, 2009 | Trip type: Couples

I knew going there that this would not be the best hotel. This hotel needs a major makeover, but it was clean and looked like the best hotel in Hilo. The whole hotel needs a coat of paint. Free parking was nice, but they need free internet. There is a sign in the rooms that your first package of coffee... more

"Comfy"
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3 of 5 stars
Oahu-an   1 contribution
Oahu, HI
Oct 23, 2009 | Trip type: Family

We had a one bedroom that was 'old but comfy.' We'd stay again, but I hope there will be wireless access 'next time.' Check in staff were very, very friendly. more

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1 of 5 stars
maia123   1 contribution
California
Oct 13, 2009 | Trip type: Couples
0/1 found this review helpful

We booked through hotels.com where the hotel had good reviews. However, we have nothing good to say about this hotel. Our room furnishings were old, and the bathroom had hair on the floor. There were holes in the walls, and there were no screens in the metal louvered windows. The internet modem was broken and couldn't be fixed because they... more

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4 of 5 stars
Starviagera   124 contributions
Los Angeles, California
Sep 21, 2009 | Trip type: Couples

I hope the new management of this hotel spends some money refurbishing the entire hotel. We got an excellent $99.00 rate in the Internet and for the price the room was great. Large room and with clean and sufficient linens and amenities. You have to pay over $10.00 per day for internet in the room. They have a coffee maker... more

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4 of 5 stars
imso808   16 contributions
Wailuku, Hawaii
Sep 10, 2009

Years ago, when I lived in Hilo, I remember the Hilo Hawaiian as the grande dame of all the hotels on Banyan Drive. However, she is beginning to show her age and is in desperate need of a makeover. With that being said, I still enjoyed our stay there. The rooms are clean and comfortable. You cannot beat the location,... more

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5 of 5 stars
dudoit   1 contribution
waianae
Sep 9, 2009 | Trip type: Family

Excellent view of the ocean and the dining service were very pleasant and fast. The buffet had a wide selection of delightful entrees-very well displayed. We were even given a $5.00 coupon towards our meals! Great tactics..that's what lured us into dining there! The maid service were quite sufficient .The housekeeping staff were accomodating and qiuck to respond to our... more

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5 of 5 stars
kgw36   2 contributions
Long Beach, California
Aug 26, 2009 | Trip type: Family

You cant get better view then the 8th floor of this hotel, staff was friendly and helpful, Great value. Every aspect of this hotel is good, The food is acceptable but you get whay you pay for. more

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3 of 5 stars
ussokinawa   2 contributions
Honolulu
Aug 23, 2009 | Trip type: Couples
1/1 found this review helpful

Likes - free parking and air conditioned room. The guest room was overall clean, and the bedding was immaculate--no brown stains or hairs. Lots of hot water! Dislikes - A $10.76 + tax charge on internet connection in the guest room! This is for a 24-hours service, and my stay for 2 nights cost me over $20.00! I found hair... more

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5 of 5 stars
southernyacht   7 contributions
Hampshire, UK
Aug 10, 2009 | Trip type: Couples

This hotel is in a great location - but it's also in a time warp! Even so, we still had a great stay. Our room had a view of the Banyan Trees and it was fun to watch the coaches driving up and down showing tourists all the trees with the famous names on. We were on the 5th floor... more

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3 of 5 stars
pieeee   3 contributions
sterling,va
Aug 8, 2009 | Trip type: Family
0/1 found this review helpful

average hotel many cutbacks in this hotel because of the recession such as no mini fridge,no ice machine,horrible hotel restaurant, and etc. It was old too more

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Castle Hilo Hawaiian Hotel Also Known As

  • Hilo Hawaiian
  • Hilo Hawaiian Hotel
Address: 71 Banyan Drive, Hilo, Island of Hawaii, HI 96720